Oleg was absolutely amazing when he came to fix our dryer. Extremely professional and quick! I've…read morenever seen anyone undo a dryer so fast and get to the issue. After going back and forth with my partners about getting a new dryer or doing the work. Oleg said he would warranty the work and showed us it was a great value to go with fixing over new! i appreciate High City Appliance for their punctuality, pricing and professionalism!

I could not get a hold of my regular appliance repair guy so I called up High City Appliance for a…read morewashing machine repair. They answered and made an appt quickly for the same day, which was fantastic. Dima came out and examined my washing machine. He let me know a couple of parts needed to be ordered so it would be a couple of days. He said they would call me to let me know when it was coming in to schedule the next visit. The communication after this was a bit choppy. I had to call a couple of times to get an update and it ended up being more than a week to get the parts in, which is fine.. I just wanted someone to let me know. He came back yesterday with the parts and got me all sorted out and I'm back to being chained to laundry (haha). Overall it was a good experience.

Issue with refrigerator and didn't do anything to resolve it. Do not recommend appliance factory or…read morebuying a open box even if it's a "a" rating

I am really like the service at Aurora appliance factory. the staff is so knoligblecand friendly…read more they make a great feel for me! special thanks to Shauna, she has priestly walk me true the all process. great job guys!

Called their repair service line. The number on the website sends you to someone's cell phone. He…read morenever says his name - so I never caught it. I was very clear that this was for my condo for my tenant. Tenant has a dog and you have to coordinate with him. Dryer repairman asked me to text him the address to a different cell phone, which I did. I included my tenant. Dryer-man said he could be there the next day, but never responded with a time. I called at 9am the next day. He said he would call. He allegedly did, but did not give my tenant a time frame. Then, I called again to say I was going to find someone else/cancel the appointment. He started yelling at me, I said bye and hung up. Then, he responded to the texts. He had the nerve to call me bossy and tell me I needed a chill pill when I never wanted to be a middleman between these two adults anyway. Why he couldn't respond to a text (that he requested) and then call me bossy when I wanted a response on behalf of my tenant is beyond me. I do not recommend.

Called several times. No answer. Left many messages. No call backs at all! Finally just got on…read moreFacebook Marketplace and found what I needed. Probably paid hundreds too much, but at least I got what I needed and someone replied.

This is the second time we have purchased an appliance from Mountain High Appliance. With…read moreoutstanding sales and delivery service, I'm looking forward to purchasing my next new induction stove from them. The sales staff, Scott outdid himself in assisting us in purchasing our new frig. The delivery staff was outstanding in removing and delivering our new frig. The sales center can be a little tricky to find but if you use Google Maps, it will lead you right to the front door. So, if you are looking to purchase an appliance, this is the right company.

UPDATE: 8/26/2026 - I was contacted by Andy, a Customer Relations Manager, who has approved a…read morereplacement dishwasher. I appreciate his willingness to step in and resolve the situation, and I am hopeful the replacement dishwasher will work properly. ORIGINAL: 8/24/2026 - Unfortunately, my experience with Mountain High Appliance has been disappointing. I purchased a brand-new Monogram dishwasher that does not work, and after a service visit, the exchange request was denied because no repair has yet been completed. I understand the team is working to expedite a part, but as a customer, it's frustrating to be left with a brand-new appliance that doesn't work and no clear resolution. I appreciate the efforts of the individual assisting me, but ultimately, I expected much better from both the product and the customer experience.

LOVE this team and will absolutely use them in the future. They are fast to respond and were able…read moreto schedule an appointment within 48 hours. I loved how professional they were and how clean they left my house post-repairs.

Great service, responsive, thoughtful and pragmatic about solutions that they can and should solve…read moreversus other options we could take to save money but they def were of great knowledge and could do the work. Would reccomend and use again. The one thing they could benefit from is a scheduling system with automated text reminders and understanding when you're on your way. Of course they can call u but would benefit from automation.

They have new employees new staff I came here last year and got an attitude and left with nothing…read more This time around I got exactly what I wanted, brand spanking new! Thank you to the manger Joey for making it a positive experience, thank you Olive for showing me my options, ad thank you 2 moving guys for setting it my washer and dryer up THE CORRECT WAY!!!

I have been a Aaron's customer for at least 8 years in 2 other states we lived. Always GREAT…read moreservice until I moved to Colorado and used this location. I had a sectional sofa delivered in March that the delivery people cut the leather, top stitching unraveled, USB ports didn't work, and 1 recliner didn't work. It is now July and I still do not have a functioning sectional. I had them pick it up today and absolutely NO compensation. Lost customer!!

Murphy's law breakdown Memorial Day weekend…read more Whirlpool frostless refrigerator /bottom freezer. Refrigerator not keeping food cold. Freezer working fine. Joe checked compressor, two fans, all working. Took photos to Mountain Maytag on Sunday for parts. Tony was in, said it was probably a Whirlpool motherboard. Fortunately not LG or Samsung parts are back ordered. Scheduled Tuesday afternoon service call!!! Ken had motherboard and was able to install. Opportunity to clean behind the refrigerator, the floor and the inside. Did lose a few vegetables, and milk but most refrigerator contents went into our garage freezer. $400 repair sure beat having to buy a new refrigerator!!!! Question: What happens when subscription appliance repair services can't get parts? Do they provide loaner refrigerators?

Mountain Maytag was actually a recommendation from another appliance repairman. My four year-old…read moreWhirlpool washer was having an issue with a fault code. While my own troubleshooting was correct, there was a second wire that was shorting. I had an appointment on a Monday, asked them to move it up if possible, and they came out Friday to take a look. Ken did a great job diagnosing and fixing it before my birthday dinner. Great work. I will definitely use these folks for appliance repair going forward.