After calling to make an appointment for an "exotic" pet (an oPossum) I am caring for I was told I would receive a call back. I did not receive a call back to schedule the appointment. This was on Thursday before Memorial Day... I called the office again on Tuesday and was told that Dr. Turner did not see "rodents". This is a stupid response for a veterinary office as oPossums are not rodents, they are Marsupials - big difference! I have heard that the office staff seems to have a problem getting messages to the doctor - how unfortunate that there is not a veterinarian locally that can care for the animals that are in the area when they need a little help to live a good life. oPossums are wild animals which should never be kept as pets unless there is a very good reason that they can't be released. Since purchasing my home 6 years ago I have rehabilitated at least 20 of them and released them - this one was a baby that fell off his mother and was left for dead. He deserves better than what was offered by Arbor Pet Clinic and by the doctor's staff. I have heard good things about Dr. Turner, unfortunately the response I received tells me there is something wrong with this veterinary clinic, especially since they have seen other oPossums that I am familiar with. My search will continue to find a veterinarian that is willing and able to treat the "exotic" animals in our midst. I hope the days that were wasted trying to get an appointment, then to be told by his staff that he doesn't consider oPossums exotic (they could have told me that on the first call...) doesn't compromise his development or his future. I would not recommend taking any animal to this veterinarian - they need to decide what type of animals are to be treated so treatment can be found without wasting patients time. ZERO stars for this business! read more

Rick Turner healed these wild ducks who were limping, and within a week they were healthy again. read more

Arbor Pet Clinic - I came in with my wild ducks because they had an issue with their feet and were limping. They were healed within a week with antibiotics. - Veterinarians Near Me - Lodi, California

My dad had recommended Dr. Turner after he saved his dog's life. Took in our kitten for his first doctor's visit- they did tell me the check-up would be $53 and that the first set of vaccines was about $20 (over the phone). The staff was kind and the place was clean. Right away they said they needed to test the kitty for leukemia, they took it away, brought it back and said they also gave it dewormer. Then the doctor gave him his shot and told me to bring back feces so they could test it. After we were done I was charged $183 which I was totally not expecting! I think they were charges for the exam/leukemia test/feces test/dewormer/vaccines- I will come back, but I will definitely be more vocal about costs and exactly what they are doing- I was just really surprised at how expensive the first visit was!!! read more

I've had multiple times of going to this clinic and each time I'm blessed by the staff and the veterinarians on staff. Dr. Turner is absolutely without a doubt one of the best that's available within California let alone the Lodi area. I travel from Sacramento to see him because I know if I want compassion and caring that he and his staff will provide. Dr. Turner hasn't been wrong with my animals yet and has constantly proven time and time again he will do what it takes to save animals lives. He doesn't skimp on his care of animals and will do whatever is in the best interest of the animal. read more

When I called to inquire if they could accommodate seeing my sick kitty, I was very abruptly and rudely cut off with "we don't have any openings" before I could even finish my inquiry. So much for empathy. This facility describes, on their website, about understanding emergencies and welcoming new patients. The woman who answered the phone for this facility should examine her own behavior. No empathy whatsoever - you should be ashamed of yourself! read more

Doctors Turner and Damron are wonderful and great at what they do. I truly appreciate their knowledge and experience. Thank you! I highly recommend that you also check out their sister emergency clinic on 7707 West Lane in Stockton also - called All Creatures. I have gone there a few times for my dogs and worked with Doctors Sandburg, Damron and Waymire. Excellent vets! They are open during holidays and anytime Arbor is not open. See my review for All Creatures as well. read more

FOR RABBIT FAMILY MEMBERS! We brought our bunny, Caramel aka Care-Mel/ Cammie, in for GI related issues. She was hospitalized for two days and came home looking better than ever. We brought her in thinking that maybe there was nothing anyone can do for her since she was extremely weak and refused to eat or drink. This office sees rabbit patients often so they had everything for my bunny's stay and handled her with care. Dr. Turner is very familiar with rabbits. He was able to make most diagnoses by observation and treated my bunny accordingly. He also trimmed Cammie's maloccluded teeth. No need for unnecessary x-rays and blood work like other pet clinics, which saved us a ton of money! Dr. Turner and his staff did a very great job taking care of my little lady. Cammie is so caring and awesome that we want her to receive the best care. Arbor Pet Clinic is our trusted bunny clinic in the Central Valley. read more

Taking COVID into consideration, I understand that things can get a little complicated. However, we were provided NO information as to how this office would operate under these circumstances. Do not expect to meet the vet nor have more then 5 mins of contact with a staff member in person. Oh and expect to hand over your pet unknowingly. We have a 6 mos old male dwarf Holland Lop that we are wanting to have neutered. My husband called around and based on cost and yelp rating decided to give a try. We were not told in advance that we would not meet the vet. We arrived at the parking lot and another costumer parked in the spot next to us, let us know that we should call the number on the 8x11 printer paper taped to the bush in front of our car. A short while later a medical assistant came out and handed me a clipboard, asked me to fill it out and walked away. In the initial 30 mins we waited outside of our car (100 degrees outside), there must have been about 10 other customers parked, whose pets were taken in by one of their staff and back out to the car. I'm not sure how the vet would have time for individualized care during such a brief encounter. This did not settle with me being that I was new to the practice. I asked two of the girls that came out to return pets to their owners, what we should do next, clipboard ready in hand. About 15 mins later, I was greeted and told that the vet would not "step out of the building" and "isn't very good with people but great with pets". Also not a good first impression. She brought the bunny in and out in less than 10 mins. Told me the visit would be $58 and gave me a number to call to speak with the vet and schedule the surgery. The vet was short and too the point. "Bunny looks good. Bring me a poo sample. Read the bunny pamphlet (which I had to request) regarding diet. Come back in a a month when the bunny is 7 mos so he can manage anesthesia better." Why they didn't advise us to wait when we called for information initially, I don't understand. Astounding how you could have all those people waiting in your parking lot and shuffling animals in and out like cattle and expect people to feel any trust or connection. Needless to say, we will be bringing our bunny elsewhere. read more

WORST experience ever. We wanted to get our bunny neutered so the doctor said to drop him up in the morning and they will call us for an update around 4pm-5pm (closes at 5pm) we waited until past 4pm still NO call. Then we called them for an update, they say our bunny needs medication because his poop is soft (but his poop was soft because we gave him pellets and hay. We used to only give him hay and not a lot of pellets, until we went here for a check up before the surgery and the doctor said we need to give him 25% of pellets; bunnies are suppose to have infinite amount of food wtf is 25%!??? so we gave him a small bowl of pellets and 10lbs of hay for the weekend; however when bunnies are presented with pellets, pellets will be all they eat and they wont eat hay) also the nurse said to not feed them before the surgery. So they did not inform us before they put my bunny on medication (around $100-200 for medication, the doc said would take 1-3 days to see how the bunny is doing) AND the check up+fecal fee was $116 and the lady said staying over night would be $57/per night and a boarding fee of $27 AND the surgery itself would be $230 IN TOTAL DEPENDING ON SITUATION THIS WOULD TAKE AROUND $500. Im not saying my bunny isnt worth the money, but the fact that the doctor did not listen to our advice that bunny poop was soft because of pellets (he kept saying we dont trust him and that he KNOWS his rabbits...) AND did not give us consent before they put our bunny on medication AND did not give us updates about over night fees AND did not give us results on the fecal test. Basically guilt tripped me using his "experience" and "trust", im not saying i dont trust his skills and i really DO care about my bunny more than anything but this doctor makes it sound like i dont...He say I dont trust him, he's the one that doesnt trust ME and he makes me feel like shit... Today is the first day I will post a follow up to see what they say about my baby bunny tomorrow... read more

Dr. Turner is the BEST Veterinarian we've ever seen! He knows more about guinea pigs than any vet we've seen in the past. He performed an emergency operation on our guinea pig (bladder stones) and the piglet was good as new! Instead of a six-year-old pig, he acted as if he were a year old (pop-corning, squealing, running around, and fully happy)! Our dog, Roxy, has been seeing him since we took our piglet in. She was supposedly suffering from "pancreatitis" but Dr. Turner did a full ultrasound on her and found that pancreatitis wasn't the diagnosis whatsoever! He gave us some pro-biotics (for dogs) and she's good as new. Why go to any old vet when you can go the best in the Central Valley? read more

The best Veterinarian with an amazing staff. They are always up on the latest health news & show genuine love and compassion for our fur babies. My dogs and cats never resist entering the clinic because they have always been handled with loving hands & never a bad experience. read more

Dr. Turner and staff are so awesome! My Savannah, Sahara actually cuddles the doctor. His office is nice, clean, and very pretty. Whenever I call for an appointment, they get me right in! If you have a special pet, chicken, rabbit, snake, bird or something else, Dr. Turner is the best veterinarian for miles around. read more

It's very difficult to find a rabbit-savvy vet but Dr Turner came highly recommended by the House Rabbit Society and I'm so glad we found him! He's taken care of 2 of our bunnies and it's obvious that he and his staff know their stuff! The staff are always friendly and Dr Turner is punctual and gets right to the point. He explains everything in great detail and won't have you spending money on unnecessary procedures or treatments. We're very happy we found him!!! read more

Dr. Turner has been amazing! Last year out cat Nelly was really sick. We assumed that she was old (12) and was just at the end of her rope. We took her to Dr. Turner and immediately he told us that she was going to be OK. She was dehydrated due to a severe UTI! He ran blood, urine tests and kept our Nelly for a couple of days to monitor etc. She recuperated and has since been her jolly old self! He saved her life! This past week our Pomeranian (7.5 years old) started being lethargic, bloated and just not himself. The only vet I would ever trust again is Dr. Turner! We are in the process of testing and figuring out what is going on, but I feel confident that Dr.Turner will do what he can to help our little guy. As an owner of 3 dogs and 1 cat,it is so important to find a vet that cares about the best interest of the animal and also has the right knowledge to help them! We live in Southern CA now but still continue to go to Lodi for his care! He is that good! read more

I called moments ago to see if this vet had any knowledge on hamsters, I spoke to a receptionist (I wish I would have grabbed her name) but this was around 11:40 AM on March 7 that I spoke to her. I asked her if she can give me any pointers or tips on why my hamster may be making squeaking noises. I have worked as a receptionist at a vet and I understand that you can't diagnose a pet over the phone but I also understand that you can give a general idea of what may be going on you just can't guarantee that that is the case. This receptionist proceeded to tell me "I'm not a doctor" in a blunt tone. Yes I'm aware you're not a doctor, but instead of repeatedly telling me that you don't have availability until two weeks out maybe you can suggest a few other options. Us pet owners call our local vets looking for reassurance and help not to be dismissed in a rudely manner by the receptionist. Thank you for nothing. read more

After an extended stay as an emergency patient, my fully grown savanna monitor is on the mend. Dr. Turner began his treatment of my exotic animal with intensity and poised professionalism. He spoke clearly and in lamens terms that I could undersand. In the 8 years I've owned my lizard Dr. Turner was the first Veterinarian that understood exactly what she needed, no guess work. His efforts, and those of his staff, were exceptional. His genuine care for my creature felt like an extension of my own. Being in the service industry myself, I understand the importance of customer satisfaction, I am more then satisfied with his willingness to work with my budget without hindering the care of my pet. This doctor really is an animal person and a human person. Thank you from the bottom of my heart for helping my family member. read more

Dr Turner is great! He truly works with his heart. He took great care of our little birdie (Amazon Parrot) when she got an infection. The day after we took her home, he even called us to check on her (and the clinic was closed!). I would drive 100 miles to bring my pets to Dr Turner! Best vet I've seen! His staff is pretty amazing too! Very friendly and familiar with exotic pets. Two thumbs up! read more

Arbor Pet Clinic - This is Brasa after a terrible infection she got. Dr Turner took great care of her!!! - Veterinarians Near Me - Lodi, California

Dr Turner is absolutely amazing. I cannot say enough good things about him. He is passionate about his work and truly cares about your pet like they are his own. I am so happy we found him, no one compares to him. We have recommended him to everyone we know. We had to take our dog to an emergency clinic (All Creatures Emergency Clinic) one night when he hurt his leg and Dr. Turner was working that night. The moment he checked out our dog we knew we had to change vets. He even called a couple of days later to see how our dog was doing. Who does that anymore? Amazing. Our original vet suggested acupuncture and all sort of things for our dog. Dr. Turner prescribed some medicine and our dog got better. He is incredible, his staff is friendly and his prices are reasonable. He does not recommend unnecessary procedures like some vets. He is experienced and has wonderful way with animals. We are so grateful we found him. read more

This review is for my mom, she's not tech savy. Dr Turner took care of my dog black beauty when I was a kid. The staff has now been taken care of my dog that I gave to my parents Dolce. She's always in great care and the staff and Dr. Turner are always very sweet and handle Dolce very caring! Thank you guys so much Tiffany, Dr. Turner and staff read more

They did a nice job stitching my dogs eye. Came in around 3:30 pm Feb.2016 carrying my injured dog. I had no leash, she's older and she was bleeding but I felt bad doing that after the glared at me and handed a leash to me. Dr. Turner quoted me $200-300. I had to leave me dog since they were busy and I didn't have an appointment. I called at 445 to check on my dog since they closed at 5 and I had not heard from them. They told me they had not started on her yet but would call me as soon as she was ready. They called at 5:07 saying she's done and I was there by 5:15 since I had been only s few blocks away at my parents house. The doctor explained what he did and couldn't lower the bill to what he'd quoted when I questioned him(since his price seemed far off his quote despite his years of experiments).The bill came out to $360 and I wasn't able to pay the full amount but paid $220 in cash. After handing them my money(while the rest of the office stood with their purses raring to get out the door since it was Friday and I apparently was keeping them late) the office manager told me she couldn't give me a receipt because she had already closed out but would email me one. I argued that I need one but she griped that she'd have to login and start the system again. I felt bad already o. Too if the peer pressure so I agreed to receiving the email but never received one. After being uncomfortable with the whole experience I wanted to speak with them in person when they had more time for me but I live out of town so that was difficult for me to arrange. I finally called after receiving several bills that give a BS billing and interest fee charge and my $167 is now $230. Even though I was initially over charged. I tried to explain the situation when I called and the girl who's answered left a message for the office manager. That was 5 days ago and I have yet to receive a response. I like to give people the benefits of the doubt and figured this to be a respected veterinary but i in no way appreciated the way I was treated I'm at any point by this doctor or staff. I felt they talked down to me and had no time for me or my dog, overcharged me and never gave me a receipt. BE CAREFUL WITH THIS PLACE! Never had such a run around before I came across these stuck up people read more

Dr. Turner is an amazing Vet, however his office staff is sadly lacking. He has treated my ferrets and dogs and even opossums, with skill and knowledge. However when I call and speak to the office staff, they do not relay the messages to him. I have called several days in a row with no response from the doctor. Then when I finally do speak with the doctor, he accuses me of not calling earlier. This has happened time and time again. In addition, his fees are higher than average. read more

I called today to have my rabbit be seen. I was told they are booked out two weeks and to go to an emergency vet. I go to the emergency vet and the doors are locked. When I call, the call goes to a recording saying they are closed. I call Arbor vet clinic and speak to a receptionist. I asked for an appointment. Keep in mind my pet isn't actively bleeding, but they do have a gash about an inch deep that looks infected. So as I'm speaking to the receptionist the phone gets taken away and a man says "It's the vet, go!" So I'm confused because I was just making an appointment and I clarify that he meant to talk to me. He raises his voice and says "We're closed! If it is an emergency take it to the emergency vet!" I respond that I'm outside and it is closed. The door is locked and my calls go to a recording. He states he owns that business and that it isn't closed. That they'll be getting a new answering machine and describes the types of cases they could be having. He still has his voice raised and again says to take my pet to the emergency vet. I restate what happened! Then he asks if my pet is actively bleeding? I say no and that I'm trying to make an appointment and that I wasn't being rude to the receptionist so I don't understand why I'm being talked to this way. He states they are closed right now and that I can walk my pet in on Monday morning and then describes a similar case he has had. First off if you're closed don't be answering phone calls if you're going to be a dick about it!!!! Then if you want me off the phone don't describe the patients that are being seen or changes you're making to your office or similar cases you've had! Let me make my appointment and we could've been finished with the conversation awhile ago! I'd rather drive to Davis than have my rabbit be seen by you! read more

Best vet in the world!!!! He saved our boy Dino the iguana!!!! I can't thank you guys enough read more

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I took my very sick cat to Arbor Pet Clinic and was very pleased with the services Dr. Turner and his staff provided. Dr. Tuner was able to diagnose her with a kidney problem right away and get her on a treatment plan that I believe saved her life. Dr. Turner was very efficient in the care he provided for my cat. She spent a week between his office and the sister Emergency Clinic All Creatures and he was always available to answer my questions and remained very optimistic in her recovery which eased my nerves. He was very accommodating and worked with me to make the financial burden not as bad as I thought it would be. The staff at All Creatures were also amazing and treated my kitty with such love and care. read more

Dr Turner is an amazing vet! We took our hedgehog to him and he knew right away what to do and NOT charge us a fortune like these other vet hospitals that are being bought and combined. He also has a great sense of humor and cares for the people as well. Even a ComicCon fan! Definitely found our new vet. Time to bring the cats in next. read more

Very impressed with the gentle care and concern here. My dog didn't hate it! Definitely moderately priced. Absolutely will return!

We bring all our rescue animals to dr turner, and he's always great with them. Always a good experience and we are there about once a week.

Dr. Turner and his staff were amazing! After searching for an avian vet in the area for sometime, it was a relief to finally find someone in town who was knowledgeable about them, and willing to see them! They were very caring, compassionate, and helpful... Dr. Turner even took the time to call us on the days following our appointments to check in and see how our baby was doing! read more

There is something seriously wrong with this place. Dr. Turner was the reason we had to put my dog down. We took our dog in because his back legs were slowly starting to sag, a week later, we were putting him down. The day after our first visit and our dog spending the night at Arbor, my husband picked him up and brought him home, our dog could barely walk. Dr. Turner made us feel as if we were crazy and it was our fault. He shoved a bunch of pills our way, a couple days later, our dog wouldn't eat. Dr. Turner swore if we got the dog KFC, he would eat it, but of course he did not. Then in a phone conversation with my husband, Dr. Turner told him he didn't want a bad yelp review because we completely disagreed with how he treated our dog and we knew in our hearts he was the cause of our dog's rapid decline. So $1000 later, when it came time to put our dog down, Dr. Turner reminded us of how busy he was and would "fit us in" to end our dog's life. We opted for cremation and a paw print, which we paid for. However, conveniently, Dr. Turner "forgot to check the box" for the paw print and we never got one. He was argumentative with me about our dog's care and has a very strange demeanor that made me extremely uncomfortable. Our experience was horrendous and I have shared it with many people, who have also had horrible experiences. A close friend just shared with me that Dr. Turner told her that her dog had a heart murmur. However, when the dog was seen by 3 other vets, each one said there was no murmur. Dr. Turner didn't put the dog on meds, rather said my friend needed to return every 6 months for a $500 EKG. I have heard countless stories about how horrible Dr. Turner is. My neighbor brought one of their dogs to his practice and was seen by another doctor working under his practice. She killed their dog. Dr. Turner supported her and how she cared for the dog. However, my neighbor sued them, won, and the other doctor working under Dr. Turner lost her license. I would NEVER EVER recommend anyone bring their loved pets to this man. Any good reviews on yelp have to have been paid for by him. I have been hesitant to write this review because I honestly fear his retaliation. Please do not take your animals to this vet. read more

My first visit here was this past Saturday. I knew something was wrong with my kitty and his regular vet wasn't open. This was the first vet I found that was open and I drove him straight there. I explained what was going on and they took him right in the back and called in the Doctor. They were all so nice and explained everything very thoroughly. They are also very considerate of costs as well. They did so much to save on costs and explained why they were treating him with the treatments they chose. Amazing service and kind people! read more

Dr. Turner is the best Vet around. We have a Guinea Pig he literally saved. Him and his staff are wonderful

I have to say that I am so impressed with the sincerity and care that this doctor and his staff have for the pets they treat. Since I have a chameleon it is difficult to find a place to even treat my little guy let alone a place I can trust and doesn't make me feel like they're just trying to gouge my pockets. Dr. Turner is pretty much the only vet. In the area who can treat reptiles so don't waste time calling around anywhere else. Especially if it's an emergency. The nice thing is he also owns the All Creatures Clinic in Stockton that is open after hours. Glad I found this place. read more

Dr.Turner is awesome !! Our oldest dog (16 yrs.) had been attacked by another dog and needed immediate care. I called Dr. Turner's office and was told to bring him right in.Our poor little guy had to have stitches in two places and had to have puncture wounds taken care of as well. Dr. Turner even kept him over night to make sure he was doing ok after his ordeal. He even had us bring our dog back for follow-up appointments at no charge. Dr. Turner is professional and caring about the animals that come into to his office. He does not try to sell or get you to buy services or items that your pet does not need but he will advise you if your pet needs something no pressure. We just LOVE Dr. Turner !! We will not take our pets anywhere else. Recommend Dr. Turner very strongly. read more

The staff here are so friendly, and it's easy to tell that they all really care a lot about animals. They made my dog(and myself) feel relaxed and safe. We are patients for life!!! read more

It took me three months to work up courage to put my 12 year old baby to sleep. I had a headache and was nauseated the day of appointment. The Dr. made me feel guilty and like shit for making this very difficult decision. As of today I'm finding a new compassionate Vet. read more

Socks just got his recheck with Dr. Turner. Could not be more pleased with the care socks received. Highly recommend. Thank you for taking such good care of socks. read more

Dr. Turner's knowledge, experience and compassion are unsurpassed. Simply stated - Dr. Turner is a highly ethical professional who provides the finest veternairy care. read more

Helped my cat after he got hit by a car. Price was very affordable and cat is recovering well!!! Thank you Dr Turner!

How I found Dr.Turner was when my daughter bought me an Iguana from The Shed Skin Reptile Store in the Tracy mall. I had my Iguana for a couple weeks to realize something was wrong when it wouldn't eat, and appeared to be sick. Looking for the Best Herps Vet, I found Arbor Pet Clinic. Dr. Turner has helped my Iguana back to the good path of good health. He has also saved my little mouse after needing stitches from excessive scratching, due to mites. I admire the Compassion and True Concern he and his Staff have for every animal. It's truly amazing to find such an awesome Veterinarian. I will bring all my pets here, and recommend him to anyone. read more

We have brought our animals to Arbor Pet Clinic for the thirty years we have lived here. The standard of care is the best. He very much cares for the animal and wants to help facilitate a speedy recovery. His staff is friendly and caring as well. Great place to be an animal "patient"....if you have to be a patient. read more