Today I had one of the most outstanding service at this restaurant delivered by a drive through cashier. This kid is amazing! He is so polite that is not funny! He loves his job, he definitely knows what respect, responsibility, service and respect means, he is the employee who everyone want to have, amazing job! read more

I craved a root beer float and couldn't find it anywhere. I was told Arby's still had them, and sure enough they did. A great blast from the past, maybe no longer as popular amongst the multitude of frozen coffees and other slushy drinks, but still a great American classic. read more

Arby's - Root beer float - Fast Food Near Me - Chantilly, Virginia

Everything went well when I ate here for a weekend lunch. The restaurant was clean and there weren't many customers around. Staff was friendly and got my order out quickly. I always go for their Classic Beef'n Cheddar. Something about the melted cheese and sauce always hits the spot! read more

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We have been long time customers at this location. They have removed the 3 for $5 value menu. We asked why and the response was the economy. We will no longer come to this location as McDonalds and Wendy's in the same parking lot still offer value meal menus. read more

drive through employee sounds extremely audibly annoyed and will cut you off while ordering. she also put everything in my bag UPSIDE DOWN- including my gyro???? Overall very unpleasant experience read more

I really like Arby's but this location should be avoided at all costs!!!!! I don't know what their problem is but the speaker doesn't function (2nd visit this month) so we drive around and placed order at window.... But I don't think they heard when you say add extra onion... what was put on isn't even a slice... it's thin slivers that technically is added onion but why bother... I gave them some slack during the pandemic but things getting worse not better... They just don't gave their act together... not sure what the issues are but no way I'm returning to this location... read more

Honestly pretty good. There was at least one time when I asked for sauce and they forgot to give it to me, but otherwise it's generally pretty good. It seems people have been having bad experiences with some of the workers there but I can't say I've had any. Maybe I just don't interact with them enough though. In any case, it's generally pretty good on my end. read more

Infested with ants, don't go here unless you want to get sick and eat bad food and get no accommodation from manager read more

Arby's - Ants in drink - Fast Food Near Me - Chantilly, Virginia

Some people say roast beef is delivered to Arby's in a liquid form. I say bring on the pink slime, it's hungry time! But seriously, I'm not mad at 2 for $6 Classic Beef n Cheddars......Arby's is ok with me! read more

Arby's - Classic Beef 'n Cheddar Sandwich If you were curious.........Yes, that is 100% authentic Cheese product! - Fast Food Near Me - Chantilly, Virginia

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The good: my husband left his jacket and the awesome staff saved it for him. The bad-- the food quality has really gone downhill. It was almost 50 bucks for a fast food lunch for 4. Fries were inedible as they were super dark and hard. We were in a rush so couldn't deal with it. Brisket super fatty and not tasty. read more

I often order Arby's through Uber eats and this location is always fast and reliable. The food is always amazing quality and i am a total sauce person. They never forget my special requests for extra sauce!! Everything is always perfect, and when i go in person, the staff is always super friendly, helpful and quick!! I tell my friends all the time to order from this location. I know people usually post reviews to be negative, but i couldn't give you a single complaint and I've been coming here for over 2 years now. Absolutely all around perfect service and amazing food. Couldn't ask for anything more! Big thanks to the staff for always being so great!! read more

Went on saturday morning curly fries soggy and cool. Prime steak okay but not special. Dr. Pepper watered down so that it tasted more like seltzer water. read more

If I could give no stars I would I waited for an hour in their drive thru line and it approached their closing time so they just shut the light off and told everyone they wouldn't serve. I won't be going back here. No respect for customers. Drove specifically to you for food I'll go somewhere else no wonder no one talks about Arby's good food anymore they don't get to order lol read more

I go here time to time for quick meals and/or just a quick milkshake or an order of fries. A lot of the menu is a little unappetizing, I usually stick with the chicken sliders (just a chicken tender on slider buns). If you're looking to get a really good side or a tasty snack, I'd recommend the loaded curly fries, topped with shredded cheddar, cheese sauce, ranch, and bacon. If you're looking for a milkshake, Arby's also does not disappoint! I recently went to try their Orange Cream Milk Shake and it tasted just like those Orange Dreamsicles I had as a kid. However, going through the drive-thru is a nightmare. After paying, I awkwardly waited 4 minutes for my food. read more

I would give zero stars if I could. Got the bourbon bbq barrel stack and the chicken and bacon were raw. Got a pic of the chicken but threw away everything. Corporate sending 3 free meals...like I want to go back?? Never will return to this location. I can't believe someone would serve that sandwich from their kitchen. I feel so sick. read more

Arby's - Raw Chicken. So raw I couldn't even tear it apart it was like rubber - Fast Food Near Me - Chantilly, Virginia

The manager call me an asshole because I asked for my bread to be toasted? Really? She got very upset all because I want my sandwich done right ! She was cursing at me like nothing in front of my wife ! Door are falling, service obviously poor and employees scared of her...she was throwing dishes, abusing the poor cook, etc etc...who controls this "lady" ??? I'm a guest and not a neighbor of her hood !!! Horrible experience !!!! This Arby's used to be good.... read more

Arby's - This person was extremely rude! She got very upset when I asked about making my sandwich right! She even call me an asshole ! - Fast Food Near Me - Chantilly, Virginia

This used to be my favorite Arby's. I went there Sunday for their roast beef Sunday special. It was 8:30 pm and they were closed. The young guy inside said because of the Super Bowl. Most food places make money on Super bowl Sunday. I'm disappointed with Arby's. read more

I have honestly never been to a better Arby's. I *have* been to worse Arby's. So I guess that's my review. You like Arby's? Go to this one! It's solid. read more

I am a Uber driver the door is closed to get the orders and they have a doorbell. I waited there for so long and the manager comes out super mad and he could have said we are making the order but no he's just pissed off. He could have come to the door and said who are you picking up for and said we are making it, it will take a couple more minutes and I would have gladly waited. He was just mean. DO BETTER SERIOUSLY. read more

The sandwich was so-so and the shake was good. However I was really looking forward to a large curly fry with the cheese sauce. However, the cheese sauce as you can see from the picture didn't even come close to filling the cup and it was cold. A very disappointing and overpriced experience. I don't think that I'll be back. Perhaps I'll go go Hooters next time. That way if the food is cold at least I'll have something to look at! read more

Arby's - 2 cold, overpriced, barely filled cheese cups. My curly fries were lonely. - Fast Food Near Me - Chantilly, Virginia

I used to go to Arby's back in college (quite a long time ago) and always remember having such positive experiences. My roommate and I would devour beef-n-cheddar's on a regular basis. After seeing some commercials recently, I decided I would try out one of their new sandwiches in a dine-in experience. When I walked in, I was the only customer in line and there were three employees near the front counter. After a decent wait period, one of the employees finally engaged me.... note that I did not say "greeted me." I got the feeling that I was interrupting social time and the employee was not to happy with me. Since it had been many years since my last visit, I asked her some questions about the menu. She did not appear very knowledgeable regarding the products. To get the ordering process over with, I just asked for the trusty beef-n-cheddar meal. The food was as I remembered, but the service absolutely sucked. I did not want to judge Arby's by one experience, so I eventually went back one day after work. This time, I went through the drive through and ordered one of their limited time sandwiches (brown sugar bacon roast beef). While the employee was cordial, the service was extremely slow for a drive through experience, especially so since I was the only car in line. When I got back to the house with my food, I was again disappointed. The food did not look at all like the picture. I know it never does, but the cheese wasn't even melted and the bacon bits (not so much strips) were over cooked. If it wasn't for the heavy amount of sugar on them, they probably would not have been eatable. Overall, I can't say that I will never visit another Arby's; however, I highly doubt that I will be visiting this location. In two visits, It had both poor service and poor food quality. read more

Your typical Arby's. Nothing different. Plenty of seating -- booth seating and standalone tables. I love their cheddar roast beef sandwiches though a little skimpy on the cheese :/ Arbys has so much nostalgic value for me :) was soo sheltered as a child, that arby's curly fries were the first seasoned, non-mcdonalds fries I ever had. I really enjoythat arby sauce...what is it! Anyhow... Located in the Dulles Expo center...great spot for your hearts fast food desires, all the chains! read more

This Arby's is located near the Dulles Expo center and for a Saturday at lunch was packed took me probably 25 minutes to order my food and to get my food and only 10 minutes to eat it. Not so fast food, but they were extremely busy. I tried their Greek gyro and was surprised how tasty it was. Always have to get an apple turnover when I go to Arby's that did not disappoint either. read more

Hey Arby's in Chantilly. It's so weird, because I thought you employed people to work, not chill in the corner booth. We've went to the Chantilly Center a few times and wanted Arby's, only to see it empty with employees hanging out in the corner booth. We ended up getting drive through one time- The food was good. However, the same thing happened today. Empty, employees hanging out in the booth. It just comes off as creepy and makes us feel like we're bothering them. Probably one reason why it's always empty at dinner time. You're better off going to.. Anywhere really. read more

Before I start my review I just want to say that I only go to Arby's when they have their seasonal or limited time items on their menus. This Arby never fails to disappoint me and my friend who come here. We recently went and ordered the Smokehouse Brisket and the Smokehouse Porkbelly sandwich. Both where delicious and made fresh. I don't recommend getting a drink from the fountain, the soft drink always taste off. Other than that great location to go enjoy their seasonal items! read more

The line for Chic-fil-a was too long, so I hit the Arby's drive through instead. The fries are pretty damn good! The chicken and bacon sandwich was a huge disappointment. And it was prepared correctly. It was this boring sandwich! The bacon has absolutely no flavor. I suppose it's there for texture. About halfway though, the honey mustard sauce started oozing out the back. It's been so long since I've been to an Arby's, I forgot to ask for no sauce. I think they have sauce on everything, hehe! And the sauce was overwhelmingly sweet. I sat there, in my car, with a super sweet, oozing honey mustard sandwich in hand, looking longingly at the Chic-fil-a. I was so sad. :) read more

This place was nearly empty when we visited, so I was confused to (1) why every single table was dirty (food crumbs, drinks, ketchup, straw wrappers, etc), and (2) why no one was at the register to take our order. The employees didn't seem busy at all. I could see them chattering away in the back kitchen area. Every time I get someone's attention, the answer was "someone will be right with you..." We ended up having to wait for the cashier to come off her smoking break to order, and clean the tables ourselves so we could sit down to eat (otherwise, we would have had to stand there waiting for the "someone" to come clean it)! I'm sick and tired of Arby's cleanliness and service. I like Arby's food, but it seems every location nearest Burke/Fairfax have this similar problem of these "oh that's not my job" employees. read more

As I walked in, I was greeted in a friendly manner. My order was taken and handed to me with precision and smiles. All I can say is, ARBY'S Rocks! Would I recommend Arby's of Chantilly? Absolutely! read more

Last night I had unsuccessfully tried to get some dinner here but did not because they had already shut down the awesome dining room at 10 so I went on over to the nearby McDonald's restaurant instead By The Way. read more

Love the roast beef, curly fries, horsey sauce, hot sauce. The manager is curt, impatient and generally an unhappy type. The one young woman is very friendly and chatty. Last time I was there I suggested that she/they clean the buttons on the soda machines. Looked like they had never cleaned them. Grossed me out. Then, to my dismay, she started cleaning it with just a wet rag... I had to further suggest maybe some soap. But I'll still go even if it's not the cleanest joint. Been in a lot worse. read more

I've always loved Arby's, but this location is terrible! The man at the counter was overwhelmingly rude. He rushed me through my order, and there was only a line of one person behind me.. I asked for sauce while I was ordering, and then when I got my food I saw there was none in the bag and asked again and he told me I should look before I spoke.. I showed him the inside of my bag and he said whoops, gave me one sauce packet and asked for the next customer. I got back to work with my food to find my Small curly fry literally consisted of 5 fries, and my ruben only had meat on HALF of my sandwich!! I paid almost way too much just to get half of the meat I was supposed to.. I will never go to the Arby's again, and I suggest you don't waste your time and just go to any of the other fast food places in the same area! read more

Ummm its Arby's, cheap and gets the job done

Wonderful Service! The food is fresh and delicious, one can get sandwich prepared the way you like it. After dinner, they were gave me the gyro bread, the meat and a container of the sauce. Whereby the following day at work in about a minute or two to put the sandwich together and it will never be soggy. Wish, there was an Arby's by my office. read more

I love Arbys. It's a roast beef place and if you go with roast beef sandwiches, you'll never go wrong. Their Reubens and of course shakes are outstanding. read more

Whoever Wayne is, he seems mad at the world on the phone and he is very unhelpful. I left my keys either in the building or outside and I live 30 minutes away. I called twice and his response "I haven't heard of any keys". Instead of asking where I sat exactly or to go look in the dining room. Sorry to waste your time sir. We spent over $20 as well, not that it matters. read more

One star was for the Bourbon bacon brisket sandwich. Wasted my time. Extremely salty. ... curly fries was not that great, not hot at all... I stopped by during lunch today and was very disappointed. read more

Will never eat at this Arby's again !! First the manager is rude as well as her delivery driver. Was comfortably parked trying to enjoy a very average tasting lunch. Next thing I see is a grill of a semi , looked up & driver rudely motioned me to move . In my industry we respect our customers , at least when you ask them something a polite way works much better. At time decided not to make much of it, then decided to contact manager thinking maybe she could counsel driver at common courtesy via phone call after leaving. She was about as rude as the driver, even denied semi was parked at her rear exit delivering . The rear door at Arby's was open as well as driver's ramp was down on trailer .. how could she not miss that ? Certainly she must sign for deliveries . Trying to not make something out of nothing but as a manager you must have better customer service skills. Actually more upset at manager than I was driver , she shouldn't be in that position. I'd fire her if she handled customer service like that if she was employed by my company. Arby's Chantilly lost my business unless she is fired !! read more

Every so often, I just HAVE to have Arby's potato cakes, which are crispy golden brown and wonderful, always consistent from one Arby's location to another. They take 3 minutes to fry, but are well worth the wait. The reason I'm not giving 5 stars is that, at least at this location, coffee is no longer available at lunch time. Since potato cakes and coffee are my favorite combo, this is disappointing. read more

My order was incomplete: 1 of the sandwiches (from the meals we ordered) was missing. I saw this when I opened up our bag after we got home. (2) When I called in to let them know the slip up, the phone was finally answered after many rings. The guy could not wait to get off the phone, just kept saying "thank you, thank you" in a very rushed tone. He said I could "come in and get the missing sandwich next time you're in." To which I replied (all in a nice tone, mind you): "well it's my lunch so I need to come get it now." (3) Although it was apparent he was busy and could not wait to rush me off the phone, I was in the process of asking him his name (so I could have it as reference when I went in) when I heard a click on the other end. He had already hung up on me!! Talk about adding insult to injury. (4) When I went in, the gentleman just said "Sorry, Ma'am, Sorry, Ma'am" 3-4 times. Filled the order and handed me a brown bag. Before I left the premises, I peered inside the bag: no napkins in it. So in other words, I would have to wipe my mouth with my hand? (5) No credit issued for my sandwich to make up for the lost time (my sister, whom I infrequently get to spend time with, had to eat on her own while we ran back out to go get the missing sandwich) or extra gas spent. (6) All in all: terrible customer service. I am very disappointed. Where is the customer service to go hand in hand with the nice array of Arby's food options? read more