It was an interesting experience using the mobile-thru for the first time but I do like it! It's…read morenice skipping the line and staff and checking in with a QR code! This location is absolutely maintains the Chick-fil-A standards! Great work!

One star cause they have the same owner as colerain but don't offer the same options. Was just told…read moreto drive to colerain if I want to place an order and that both locations are owned by the same operator. Don't waste my time and money as a customer by being inconsistent with your menus

This happened today (4-21-26) around 1130a I ordered a…read moresingle with everything on it at the drive thur The lady was very rude. No smile, no thank you. After getting home. I made my own fries to eat with my single burger from Wendy's. I opened the bad and to my horror I found 2 orders of fries and barq sauce, NO SINGLE BURGER! I didn't want to drive all the way back to Wendy's but I did. Entering the store I asked for the manager. She said she is the manager very nasty. She didn't want to look in the bag to see the mix up. I asked for a complimentary card because of my drive back to Wendy's. The younger girl kept directing my questions to the real manager. And she said no to the complimentary card. I will never be back!!!!!!!!

Service was fast and our order was correct. The food was warm at best. The spicy nuggets were…read morerubbery and were thrown away after spitting out the first bite. The burgers were cold in the middle and warm on the outside. Probably won't be back to this location.

We visited today, a Sunday morning around 10:15 AM, just to get a coffee and cinnamon roll before…read moreheading to watch an indoor soccer game. I really dislike leaving negative reviews, but I will cut to the chase. After getting my coffee cup, I went to the self serve coffee area. My first choice was their dark roast coffee. The dispenser was completely empty. I pivoted to the light roast and also added some of their decaf. I discovered that both of these were lukewarm at best when I got to the car and took my first sip. My partner had ordered a Chai Latte, but gave up when the barista walked away from the counter without any explanation. Instead, she asked the cashier for a to-go cup and picked the light roast coffee also, so she had lukewarm coffee as well. All three of these workers were pleasant, but likely understaffed, which I guess is the norm these days. So 15 bucks for two barely-warm coffees and a day old cinnamon roll.

FYI This Panera restaurant is at 8420 Winton Road in Cincinnati, OH, but I don't suggest that you…read moreever visit it now or in the future. I stopped by here (my suggestion) yesterday with a friend and was almost embarrassed with my choice. The orange scones looked good through the windowed case at the front register and we chose that option and could NOT have been more disappointed...extremely dry (baked too long or maybe yesterday's baking?), crumbling into little pieces when cut with a knife. Where was the expected moistness? But...that was not the only reason I would never return nor recommend anyone to this venue. When we approached the young woman behind the counter to order, she seemed to be almost "sleeping while standing". She kept turning away from us and was having a convo with another employee behind her. She spoke much too softly...was that a mumble? We asked for 2 water cups and were handed a small tray with plasticware and a scone. After I paid for our food, she turned away to return to her convo with the other employee. We then walked back to the "drinks" machine and realized we had not been given the water cups. I went back to her, interrupted her "convo" and took the cups...no apology was offered for her forgetfulness (but I guess she had something else more important on her mind)! Upset with our earlier reception, I looked for a place to set down the tray to fill our water glasses and lost the plasticware to the floor and the scone to the immediate countertop. The manager was within earshot, so he came to the rescue and called for another tray while we filled our water cups. It was a minute later after he delivered the tray that we noticed we had only one fork and no knife and called out to the manager. He left and reappeared with another fork, but no knife. Advised, he left again and returned with a knife. I did take a few seconds to let him know that his employee at the register was not very attentive to us...sleeping? I heard no apology, but dismissed the lack of one to get to the scone. We probably should have reported the scone, but decided we'd wasted enough time for the day. Again, may I repeat, no recommendation, and I'd rate them at -10 if it was on the scale!

I was surprised by the fact that they actually had all of the ingredients. The portions were the…read moreappropriate size, and the service was good. It was very busy, but the line moved at an okay pace. One of the better experiences i have had at this Chipotle.

If I told the WHOLE STORY it will be a long post. To help those reading this review, if Linda the…read morewhite manager, different color skin, and missing teeth is working... Just walk out, she is rude, racist, and I don't understand why she is a manager. She was rude to my mother because she made a statement to call Corporate, cursed at me for asking a question, and then made fun of my weight (which I love by the way). I've talked to other people and friends and they don't like the Winton Road location due to the attitudes they have encountered and the lack of food. Buyer beware!!!

Group dinner. About 10 of us…read more My first time here. Drinks, Pepsi ....no thanks. A lot of fancy cocktails, many in my group say they we very good. Chips and salsa , I heard they were good also. I am strict keto. My wife and I share fajitas for 2. The best I ever had. Great taste. Great service. Fun and popular party restaurant. I forgot photos.

Went to get some Mexican food (Lived in TX for past 13 years)…read more Well... They had great presentation. If you want an expensive drink with a lot of candy flair then this is the place for you. If you simply want a large draft beer or a simple margarita and pay a lot then this is the place for you. Chicken fajitas was tasty but chicken was a little dry. Also ordered some fried shrimp. They were dark brown (burnt). I payed my bill and received $1 back (should have been $1.35). Now before some of you retort it is only 35 cents, it was the principle that I am owed $1.35. A male manager took my payment. The change was returned by my server who apparently spoke no English when I said I only received a dollar and still needed 35 cents. She was finally able to get the manager who took my bill and I told him he owed me 35 cents. His demeanor was initially to act like he did not understand until I started to get firm with him. He then suddenly understood and scoffed an expression in my request for "only" 35 cents. It is the principle my friend. The "I dont speak english" game does not work on this asian. Especially when you are the manager of a restaurant whose patrons are all English speakers and no Hispanic customers. Now my server I believe had a rudimentary understanding of English, I hope the restaurant management does not take advantage of their employees. Given how the manager treated me, I would not be surprised. I usually tip well given my experience working in an restaurant back in the day. I tipped lower based on the food and no one checking back after the the order was taken. I further reduced my tip after the 35 cents scam. It is a nice looking place but lipstick on a pig as my elders used to say. The withholding your coins scam makes it worse. Stars: 1 - Just go on a fast or eat dirt 2- Crazy hungry or someone else paying 3- Not bad and not great 4 - Yummy Yummy 5 - OMG! I ate my fingers too!

The food was hot and fresh. The restaurant was clean, except for the bathrooms. Cashier was rude…read moreand for no reason.

This location is consistently one the slowest store anywhere I've been. It's been this way for…read moreyears. Cmon, do better

This is absolutely disgusting that I get a smushed sub that's 10 dollars. Every time I go to this…read morelocation the works don't care they just throw stuff together, horrible attitudes JUST PURE LAZY BUMS. Why am I paying 10 dollars for a smushed sandwich???? This should be 3 dollars if that. Can't even reach them on the phone either I will seriously write a terrible review everyday until something changes with this location. Who likes to play with their money or their food. I went on March 23 2025 around 7:30 whoever works that shift should be fired!!!!

I would give zero stars if able. We ordered lunch for our office meeting the day prior to needing…read moreit online. Requested a 1030 am pick up time. 18 sandwiches in total. Paid for it online as well. $300 worth of food only to get there and it not only NOT be ready but be verbally assaulted by and argued with by the "manager slash co-owner" Robert for him not having proof of my order (I brought proof but since it did not come through on his end, instead of calling the proper chain of people he thought it better to attempt to degrade and demoralize me as opposed to accepting this document.) he finally called the franchise owner and ultimately made the order. I filed a complaint by corporate online email and was contacted by the franchise owner and offered 4 meals.... We spent $300! Not only was the service abhorrent but after returning from my day off I found out that most everyone's food was not made as requested. I did not mention this originally because I did not know about it. I knew mine was not made properly but chalked that up to spite. This "manager" is in desperate need of customer service training starting at a remedial level.

This is my third time eating here and this is a great lunch spot!…read more The food is always hot and fresh. The staff is nice and when I order online, I like that the sandwich is always ready, but they don't drop the fries until you get there so they are actually hot. It's a nice touch. They recently added melted cheese sauce to the menu, and it is so good. The inside is sometimes dirty, but I don't come for the cleanliness.

Manager was very passive aggressive. I seen him curse a woman out for asking for fresh fries. I'm…read morenever retiring to this location.