Had a poor experience. Only reason for 2 stars is the check in and reception process was efficient…read more After that the experience was poor. Went there on a Sunday afternoon at about 430. After getting checked in for a possible broken elbow, vitals were taken and MD examined. We were told the xray tech was in with someone and we would be next. We sat there for over an hour (I can't imagine one set of X-rays took an hour). X-rays were finally taken in less than 5 mins. Then after sitting another 30 mins, I asked how long it would be until someone could look at the xray. I was told "this is the part that takes a while" and that I "was lucky they were still on the day schedule because the night time wait time can be up to 4 hours." We waited about 20-30 mins then asked again how long it would be. They couldn't give me a TAT so we got up and left. We were there for over 2.5 hours to have 3 X-rays taken. And who knows how much longer it would have taken to have someone read the X-rays. I don't believe there were a large number of patients there at the time. The parking lot only had a few cars, waiting room was empty and the nurses desk outside the exam room had the same nurses/techs/MDs sitting there our entire wait. Their website says little to no wait. How healthcare should be. That was not my experience at all.

If you want to be seen quick and by an actual Dr. and not a PA, this place is fabulous. The Drs are…read morevery smart and extremely nice.

I recently got an MRI at this location and it was as smooth as these things go. I had a snafu…read more(totally my fault) with the paperwork and Karla at reception was very helpful getting things straightened out so I could still get the imaging done without rescheduling for another day. So grateful for her patience and help! Kariann and Greg took good care of me during the actual MRI. They walked me through the process and made sure I was comfortable while in the machine. Thanks SMIL for providing a great experience!

I can't say enough good about these people! I went in for x-rays right after hip surgery. From when…read moreI walked in the door and was greeted with a huge smile and much patience from the receptionist to when I got the actual x-rays done by amazinging patient, competent, compassionate techs, it was truly a great experience. I had anticipated pain, impatience, a long wait, etc. But none of those happened! Special kudos to Deanna who knew just how to help me maneuver without causing me pain.

There is nothing good about having to get an MRI, but the staff here does an amazing job helping me…read moreto stay at ease during this. It was a little strange going outside the building to their current "mobile MRI trailer". This is due to some upgrades being done down the street. Once again, the staff does a great job even with the mobile unit.

A very caring and kind group of medical workers. The facility is beautiful and very well organized…read morew plenty of parking. Easy check in system. Test completed on time without a glitch which was so welcome since this was try number 2 for the MRI. Grateful for these health care workers

I am so grateful that a friend recommended Affinity Medical to me! The physicians and staff are…read morecompassionate, caring, knowledgeable, and truly take the time to listen. For many reasons, I had become afraid to go to the doctor, but finding this practice completely changed that and truly started me on a new health journey. Going through perimenopause and all of the changes that come with this stage of life can be challenging, but the providers here make you feel heard, understood, and at ease. I first saw Ashley, and then Debbie and Bianca, and every single one has been amazing. Everyone who works here is kind, welcoming, and genuinely cares about their patients. I am beyond grateful I found this incredible place. Affinity Medical has made such a positive difference in my life, and I highly recommend them to anyone looking for compassionate and exceptional care!

Extremely thankful I switched providers and was able to get in an urgent appointment with Ashlee…read moreand her staff today. I love how clean, warm, and efficient this office is. I'm not just talking about the staff but also the physical office itself. I'm looking forward to my actual annual checkup later this year with Ashlee. *bonus: they can get your labs done in-house at their office.

Compassionate, highly competent care. Two visits convinced…read moreme to continue with this wonderful team of providers. From the moment you enter till you walk through the exit, you are treated with respect.

This office is amazing. Rachael Buckley has been incredible to work with. She takes her time,…read moreanswers all your questions, crosses her T's and dots her I's. She is thorough, extremely knowledgeable, easy to get ahold of / communicate with and goes above and beyond. I have never felt this taken care of at a primary care office. The front desk staff are also very professional, friendly, prompt, and efficient. Can't say enough good things about this office. Thank you, Rachael, and Desert Star Healthcare.

The best thing I ever did was go see Dr. Lutz four years ago I was 290 pounds I was on all kinds of…read moremedication. She basically told me that she did not want to give me all that medication that it was killing me. She told me the truth unlike a lot of doctors that just want to give you medication she gave me the truth and it changed my life I'm now 210 pounds. I go to the gym all the time and the only reason I have to see Dr. Lutz now is when I hurt myself at the gym lol

I was referred to Dr. Lutz by a friend a few years ago, and I honestly couldn't be more grateful…read more From my very first visit, I felt truly heard and cared for. Dr. Lutz takes the time to listen thoughtfully and never rushes through appointments. Her depth of knowledge is impressive, and she explains everything in a way that's easy to understand. What really sets her apart, though, is her incredibly calming presence--it's something you feel as soon as she walks into the room. The entire office staff is just as wonderful--professional, kind, and always welcoming. Whether I'm dealing with intense anxiety,blowing my back out (what I'm currently dealing with lol) or anything in between, Dr. Lutz has guided me with genuine compassion and expert care. She's helped me through some incredibly difficult times, and I truly trust her with my health. I can't recommend her enough!

The plastic surgeon coordinator / scheduler is extremely rude and condescending! Today, at 3:30, I…read morecalled in asking to speak with a certain person (after leaving a voicemail twice in three days). The coordinator proceeded to tell me I was calling the wrong area and that every time I leave a message she has to forward my call (huffing and puffing). I proceeded to TRY and ask her what number I should be dialing on the IVR - before I could, instead, she just ignored me and transferred my call. I was unsuccessful in reaching my person I needed, so I called her back to let her know that if she tells patients they are directing their calls to the wrong, area she should also provide them with a solution ex: tell them where to dial and that she was extremely rude. She then said, "your agent is ready do you want me to transfer you now?" I said "I'd like you to not be rude and then transfer me nicely!" She then said "oh, sweetie, I hope you have an amazing day!" In a condescending tone, transferred me with no apology, and my agent I needed was not available. "Great staff?" Not the plastic surgeon coordinator!

I had an umbilical hernia mesh procedure done here at the recommendation of my primary doctor. At…read morefirst I was very impressed with their communication prior to the appointment. I filled out the pre surgery paperwork, noting that I was allergic to OxyContin, Percocet and any other opioid. Not because I have an addiction issue, but because I am actually allergic to them. Like deathly allergic. I am also allergic to penicillin. I appreciate that they were also very transparent about the co-pay costs ahead of time. When I got there first thing in the morning the they quickly ran through the paperwork with me and I advised them that they didn't have my allergies listed. They corrected that and gave me a wristband noting them. A very nice girl then whisked me back to pre-op noting my wrist band and asking me to verify what my allergies were. When she put me on a gurney and gave me a warm blanket I noticed it had some gummy residue substance on it which caused me to raise my eyebrows. After that the anesthesiologist came in and gave me a rundown on what he was going to do which was reassuring. Then I met Dr Damore who barely looked at me while he gave me a rundown on what he was going to do during the procedure, and then in front of the nurse told me that he would make sure to prescribe me a minor opioid (I forget the specific brand) afterward to help with the pain. I told him that was a hard negative, holding up my wristband and saying I had already advised them at least twice that I couldn't take them. He finally looked up at me and said "Oh, well then alternate ibuprofen and acetaminophen every few hours for it." At that point I almost walked out but I was there so I said screw it, let's do this. The surgery went well. The day after my surgery I got a call from my pharmacy advising me that my (I'm deathly allergic to it) pain medication was all ready to be picked up. To say this troubles me is an understatement.

Dr. Froese is fantastic! Her service should be a model for Healthcare in the USA these days! Quick…read moreresponse! There are real advantages to using Dr. Froese as you Primary. Insurance is not needed, she knows the ins and outs of the medical industry and has cost effective solutions for out of office care. On top of that most things can be done in house and I always get a response within a day. I highly recommend using this Concierge service and skip the rat race with the medical system that has been a total mess since Obamacare started.

Dr Ash is the BEST!!! Very thorough and on time! Her team and front desk is great! I highly…read morerecommend her!