We've had 'as Good as it gets' as our pool service for 3 years and we've had excellent and then…read moreless than excellent service from them. Good news : when we started our arrangement they were and continued to be until we let them go - excellent at cleaning the pools. They are also quite good at managing through difficult situations - like our dogs . They are good with the pets and good with cleaning the pools. Toward the end of our relationship - things fell apart. On a service day - they coincidentally replaced a pool basket , and 5 minutes after our service person left - our pool pump froze . Leslies pools reviewed our pump and impeller and found melted blue material ( from one of our pool baskets ) on the pump . This without a doubt to us - meant somehow the new or an existing not replaced basket was touched and caused the frozen pump ... $400 plus dollars later. We also found a pool basket - or the new one - but the other - had been altered and a zip tie run through it - to hold it together . Ultimately As Good As It Gets - blames us for this accident. All well and good - but at least take the fall for part of what happened or something .... But - When confronted - we got the cold shoulder and a complete denial. We asked them at least not to charge us for the $80 pool basket - which we did not ask for - and they refused to remove the charge. 2 months later when we were selling the home with the pool they were servicing - we asked for recommendations on what to do - to make our pool function better . Radio silence. Two days before we were to have photos taken of the pool - we asked if we could it get our service a day early. They refused . Bottom line - competent people and nice enough - but if they're at fault or even questioned about a charge - there is no such thing as the customer is always right - it's the pool person is always right. You have no voice or rights as their customer - and ultimately - you may end up out a decent sum of money - with no recourse except to take these folks to court.

Jordan is the best! He is dependable, his service is impeccable, and I never have to worry about…read morethe pool!

This company and its owner are far from professional, bought an electric heater from him that he…read moredidn't register and refused to help the new pool company solve after it blew up after 3 uses. Buyer beware!

Daniel is a true pro and consultant. Couldn't be happier with the service he delivered and went…read moreabove and beyond with . Small business owners like this are hard to find these days . Installed a pool heat pump on my short term rental and redid the plumbing that was done incorrectly to begin with .

They replastered my pool two years ago without completing a pressure check, which resulted in me…read morehaving to replace six pop-ups shortly after. If a pressure check had been done beforehand, this issue could have been identified and addressed prior to the new plaster. In addition, there was a lack of communication and follow-up from both the previous owner, Josh, and the new owner, Mitch. I reached out via email to explain what had happened, but neither responded. This left me feeling as though my concerns were no longer a priority once the work had been paid for. My hope in sharing this feedback is that proper procedures are followed on future projects so others do not have to go through a similar costly and time-consuming experience. Plaster work was good, work ethic and communication not so great.

YAY! We made the right choice in choosing Josh and his team at Clarity Pool's to resurface and…read moreupdate our ugly 30 year-old pool. Josh gets an A+ for his hands on approach, communication, listening, planning and creating this beautiful oasis. He resurfaced, added a new vacuum system and created a curved 3 level water feature to our kidney shaped pool. Question is, why did we wait so long? We had 4 bids and are so glad that we picked Josh and his team at Clarity Pool's.

We needed some cleanup work done on our pool before the start of the season. We needed our Rick…read morefeature repaired and repainted, a new light wired, the tile bead blasted and pool acid washed and a new vacuum. They came out, gave us a quote we were happy with and started the work on schedule. All of the work performed was done well and on time. The new vacuum, however, was a different story. First they took our old hose and attached it to the new vacuum and left it in the pool hoping I wouldn't notice. I sent a text to the tech and asked where the box for the vacuum was with the new hose, instructions, warranty card and other attachments that the unit was sold with. He sent back a text saying that the vacuums don't come in a box with hoses, etc. and offered me a digital copy of the instructions (note that they also asked to take my old vacuum off of my hands for me too which I'm guessing they rebuild and sell to unknowing customers as new) When I called the office they said that the owner would come out with a brand new unit the next day. While I did end up with the new eventually, the owner never came by to discuss. While the majority of the job they did was wonderful, the shady vacuum situation ruined our impression of the company as a whole.

Heath Family Pools took care of draining my pool, chlorine bathing it, cleaning and sealing the…read moretile line, and converting my pool to salt. Jessica and team did an amazing job and they were quick! We were also booked within a week so service was prompt! Thanks for taking care of my pool! I'd definitely recommend!

We moved from Idaho and have never owned a pool before ... Basically, we had no idea WTF we were…read moredoing with our pool. These guys came in, fixed the mess created by a previous pool service company and have been fantastic to work with ever since. They're always quick to explain exactly what's going on with our pool and clearly lay out all of our options for new equipment. And they're reasonably priced! Can't say enough good things.

TERRIBLE EXPERIENCE! I was delighted when ASP started doing…read moremy pool. Unfortunately after about four weeks the pool technician I had that was doing a great job was no longer doing my route. Someone new came out along with another person. It appeared the one person was a trainee. The CYA level in my pool had consistently been at 100 ppm. After two weeks of the new techs coming out, per their report they added 3lbs of shock. This caused my CYA level to jump to 300! Also, the following day after the shock was added it did not all disolve. There were two areas on pool floor that were approximately 24" in diameter with shock. This can stain the pebble tec per the owner of ASP. I took and brushed it to make the shock dissolve. It should be 50-80 ppm, but with our extreme temperatures 100 ppm is acceptable from what other pool owners have told me. With the CYA at 300 I asked Clint, the owner, what should be done? He said to keep an eye on it until July and if it was still high they could drain and refill pool. It is too hot in July to drain a Pebble Tec pool in fear of cracks so I wanted it drained immediately. I assumed that would be on them seeing they created the problem. He said no, it would cost me $475 for drain, refill and add chemicals! I was appalled to hear this. I rented a pump and drained it myself. I can see mistakes being made, but, to have a professional pool service not own up to their mistakes and putting the problem on the person using their service is unconscionable. I dropped their service immediately.

This company had been cleaning my pool for over 5 years. There were times I had to call them for…read moreissues and most recently they left my pool in a backwash mode thus draining half my pool. When brought to their attention they told me they fired the tech and then I received a text message that they no longer would be servicing my pool. No explanation. They would not answer my phone calls or text messages, left me hanging to scramble and find another pool maintenance company. I will make sure and share this with all the referrals I gave them over the years. I would not want anyone else to be left in this position!

OK I've had a lot of pool companies and they pretty much all do the same thing and some are ok and…read moreothers are just terrible. Then there is Klearly Kleaned Pools and Craig. I've known Craig for a while and he has always done my pool drains and refills. He helped when I did it myself and turned the pool green a few times. He gives great advise and he never tries to sell you anything. Ask him and he will tell you what he can do for you. You get what you want without bells and whistles that don't mean anything. They also put in my new variable speed pump. They installed it for $1,000 less then the closest bids I gathered. Mind you there is no buddy discount here, you don't need it with Klearly Kleaned. They are cheap and are REALLY GOOD at this stuff! They now do my weekly service for a great price. I have had 0 issues. I use the pool with my wife and two dogs, at least twice a day. I told them yesterday it was a little cloudy from the wind storm and excessive use. He showed up today and now it's clear as glass! Just know that you won't be overcharged for BS and you'll get great service. More importantly a super Klean pool. Thanks guys!

Dennis at Coral Reef Pools has been taking care of our pool for 3 years. I had been told my pool…read morepump needed to be replaced, by another company. I found out from Dennis it was a 50$ part, not the pump, that broke. I appreciate having an honest, professional, and knowledgeable pool expert. My pool is sparkling, and the chemicals are in balance. We are charged a fair price, for excellent service.

I did not have a good experience with this company. It could've just been me, but I didn't feel…read morethat I could trust that the service was being conducted weekly per our contract.

Pool techs don't know how to drive. They speed up and cut people off. If you can trust them on the…read moreroad why would you trust them in your home? Use any of the other pool cleaning businesses that value safety and aren't running late so they need to cut people off going 60 miles an hour at 7am.

They did a great job fixing a crack and replacing the waterfall on our pool which was…read moredisintegrating. Cody always returned calls promptly and they did exactly what they said they would do. Highly recommended.