I love how well-organized this dental practice is. I love how seamless their procedures are. Scheduling is efficient. You are seen pretty much exactly at the time of your appointment. The dental hygienist and the doctor are on top of your issues and their transition is seamless. I absolutely hate teeth cleaning but the hygienist I have there is wonderful, she's got that magic touch where I feel no pain and no discomfort, and that makes me come back for more, lol. Dr. Wu is a great communicator, methodical, and an excellent practitioner overall. I've been very well taken care of in this practice. read more

I should've followed my gut instinct during my visit and written this review right after. So, a few months ago, I went to The Smilist in Arlington, VA as a new patient. Waiting room was fine. I get back into the chair for my appointment and the dental assistant starts working on getting X rays of my mouth. These hard, uncomfortable blocks (that I'm very used to after 30 years of dental x rays) are sitting between my teeth to bite down on - which anyone who has had dental X-rays I'm sure can relate to. The oral hygienist REPEATEDLY accidentally knocked into me -- jamming the x ray and cutting my mouth. He had no spatial awareness and it was incredibly painful. Then, the dentist comes in. She says "hi, I know you usually see (Doctor) but they're out today so you'll be seeing me." I said I am a new patient and have never been here. So that wasn't a good look. Dental cleaning was fine, pretty standard. The condition of the room was kind of grimy and I saw a bug crawling on the ground. I'm used to a much more polished dental office, this felt like a run down old Arlington apartment with old rusty radiators. Anyway, so at the end of my cleaning they say if I get fluoride it will cost $30. I said that's fine, because that was the ONLY expense I was expecting to pay. I had asked repeatedly during my calls with this office to ensure that I understood what my financial responsibility would be. They said it's all covered by insurance (other than the fluoride). So, I check out and head home. Since that appointment, I have received texts for several months now from this office claiming I owe $100. Each time I get the text, I call the office and speak to someone. Each time, they aren't sure of the charge and say they'll check and call me back. The never call me back. So I wait around over and over for another "you owe $100 text" and then call again and try to handle the issue. No one has been able to give me a clear answer. The staff is extremely disorganized and unprofessional. I finally paid the $100 since now it's "overdue" and I'm clearly not going to get any resolution. But in return, I decided to write this review. Which originally I wasn't going to do because I wanted to give this place a chance. Turns out it's disorganized, unprofessional, poor communication, misleading financial information, and generally not a good vibe. I don't recommend. read more

Its baddest dental clinic fcking expensive and a a dentist with no experience works as a dentist.

Excellent team! I've been looking for a good dentist / dental practice for years and have finally found one. A very good experience all around. read more

I have been waiting 2 months after treatment, to give a fair and true view. Following these great views on google, I came to this dental clinic. Booked basic teeth cleaning. Treatment one: 1. The whole session took 25 Minutes: X-ray, pull out 2 tartars, stuck needles into gums (measured something), flossed my teeth, Done!!! (Include 5 minutes waiting doctor) The ONLY real cleaning procedure was twice scratching on my teeth for pulling out 2 tartars! She didn't clean my crowns at all. She didn't even touch most of the crowns. The doctor told me they will clean dental plaque in a deep clean session. I was thinking: why? Why don't you finish basic clean work that I pay for? The bill was $ 480 + $120. Can I get the whole completed basic teeth cleaning service? Because I paid. In this basic teeth cleaning session, they focused on telling me I need deep teeth cleaning, which is $1200 for 2 sessions. I was told I will lose my teeth if I don't get deep teeth clean. I was scared. I noticed 2 red spots on gum. I was thinking deep clean can fix this. So, I booked a deep teeth cleaning service. Treatment two: 3. I asked the doctor: Can the 2 red spots on the gum be fixed after deep teeth cleaning? She answered: YES! 4. The first session of deep teeth cleaning ONLY used 30 minutes, which is $600 service. Just cleaned the bottom teeth, which is half of the teeth. Can't tell anything different from basic cleaning. Nothing changed before and after deep cleaning. Cancelled the second session right away! 5. Most disappointing result: the 2 red spots are still there. No healing at all. Bill: $480+$120+$600 for ONLY cleaning the teeth half of mouth, which is downside. The hygienist didn't touch another half-mouth of teeth in the basic and deep cleaning session. I never made any negative comment, they made me do this. How can this kind of service get 4.9 rated views? I think I won't trust the rates of views any more. read more

Arlington Dental Team - General Dentistry Near Me - Arlington, Virginia

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I don't know how to tell some people. Be very, very careful of who you're dealing with. Im paying for a (permanent) twice. That's not so permanent. The dentist and/or their lab takes no responsibility or accountability for work. I made my appointments and went to them twice a year. The tooth detached.....1 piece fell off and 1 piece was stuck in my mouth...what is permanent about that....and having to pay for it twice.........called me to confirm appointment and asked for more money.....not doing it.....the worst in my 49 years read more

Love Dr. Gottlieb , he's the nicest , kindest most caring dentist around . Donna and Elsie are terrific , thorough and gentle Hygentist , We can't say enough good things about this practice . The front desk is very pleasant they greet You with kindness, Siti goes out of her way making sure everything is explained about your insurance, can't thank her for always being so on top of everything. read more

Brian is the kindest dentist and he always walks through his procedures in a detailed way. It's reassuring and comforting!

I cannot say enough LOVELY things about this dentistry office. I was a first time patient today and I strongly dislike going to the dentist, ever. However, I was met with honesty and kindness. They were straightforward and didn't try to sell me on ALL the things they wanted to fix. Dr. Gottlieb listened to my issue. I told him that I knew it was a root canal but he wanted to try/recommended that we try an salvage what we could of my molar. I have a filling and now no pain. I was informed the entire time and felt no pain. Truly this was one of my best experiences at a dentist in years. So appreciative! read more

This was my fist time seeing Dr. Gottlieb. When you walk in you notice how nice and clean the office is and then you are greeted by the girls at the front desk. They were nice and had everything organized. Im glad i didn't have to wait long to be seen. I arrived a few minutes before my appointment and was seen at the time of my appointment. Very punctual. Dr. Gottlieb was amazing! Very nice, knowledgeable, and thorough. He explained what he was doing and advised me what i needed to do to continue having healthy teeth and gums. I usually get very nervous when visiting the dentist but he made me feel very comfortable. I will definitely be going back to Dr. Gottlieb from now on! read more

Arlington Dental Team - General Dentistry Near Me - Arlington, Virginia

Dr. Wu and Elsie are the dream team. Going to the dentist is the last thing I want to do regardless of the doctors. And I think part of it is because most of the people have to rely heavily on the dentists opinion on and he/she wouldn't even know if the dentist messed up. It takes so much trust to be at the doctors. I've only been to the office two times but I feel like I'm getting a good care. I have nothing but good to say about Elsie who took the time with my cleaning and did it so carefully. And Dr.Wu took her time with her assessment and explanation in layman's term. I don't have any kid but I would feel comfortable about bringing them here if you do. read more

They are in the business of collecting $50.00 every time you cancel or reschedule an appointment that they push on you without even being certain to commit for that timeframe. The office manager named Flor, she's a condescending, useless associate. read more

We have been with Dr. Wu's Arlington Dental team for a couple years or so, and we recently visited her office again for cleaning. Whenever you come to the office, you will feel welcomed with respect. Everyone in the office will greet you with a broad smile. And Dr. Wu, unlike other dentists, always tells you the truth for the best of you benefit. While other dentists always suggest costly procedures such as root canals, crown, or bridge, etc., she carefully selects options that are practical and less expensive, and never mention the most profitable procedure that you do not need. This office is well managed with high level of professionalism, the one we highly recommend. read more

I saw the same dentist for 20 years before moving to DC. I was hesitant that I would not find a new dentist who understood my concerns about getting dental work done. I cannot commend Dr. Gottlieb and his team for their 10/10 patient care each visit. They always remember the personal events going on in my life when I visit and I would not trust another dentist with my care. Kuddos to Arlington Dental Team! If you are considering a new dentist, this is the place for you! read more

Friendly, professional service! I've tried several dental practices in the DC area and the Arlington Dental Team is by far the best!

we love Arlington Dental Team. They make my six year olds feel special and as a result, they love going to the dentist. I had a cavity filled and it was a short and painless process. Shout out to Elsie, Donna and Dr. Palabrica. read more

I'm new to the area and don't know anyone to ask for referrals for doctors, dentist s, or pretty much anything. So when I suddenly began having bad pain in my jaw I was stuck with just a roll of the dice. I found Finnerty, Wu & Palabrica Dentisry and walked into their office on my lunch hour, figuring I'd be put on a waiting list. Instead I was pleasantly surprised that the receptionist said that there was an immediate opening. I filled out the paperwork and was met by Dr. Rosario Palabrica. She brought me in, did an evaluation and treated my problem on the spot. Dr. Palabrica and the entire staff really seem to work as a team and the general mood in the place really seems focused on helping patients. It's a very hectic office but don't let that put you off. I am really satisfied with everything and Dr. Palabrica is now going to be my regular dentist. read more

Although the office and assistants staff were very nice, I would definitely not recommend Dr. Gottlieb as a PEDIATRIC DENTIST. When my nine year old daughter complained she was still feeling a lot of pain after the numbing injections (I warned him that she has very high pain medicine tolerance and typically requires more numbing than standard), he said he was "out of patience" to deal with her and recommended we see a "specially trained" pediatric dentist. If you don't feel like you had appropriate training to treat children, perhaps you should't market yourself as a dentistry treating children patients. Although I do understand the desire to expand your patient base as a business practice (they also charged approximately twice as much as our regular dentist charges for the same work), your patients and their rights to proper care should come first. read more

I was referred to Arlington Dental Team by Tricare. I am in the Army and was referred off-post. I have a fear of dentist and get anxiety. The moment I checked in they seen that and instantly started making me feel better. Within minutes i was relaxed with no anxiety Dr. Kelly Rustico was my dentist and let me tell you because of her, I probably had the best dental appointment in over 10 years. From the beginning she started explaining what procedure I was having done and how in depth it was. Every step of the way she explained what she was doing. Before she began she made sure my mouth was numb. Almost every 10 min she was asking if I am doing ok, do I need to break etc. She is professional and just a nice individual that cares about her patient. I wish the military had the team that works at Arlington Dental Team. From the front desk to every employee there is amazing. If you are looking for a dentist do not hesitate to go here. You feel welcome from the moment you talk to the front desk. read more

Office staff and dental hygienists are extraordinarily professional. I called because of an emergency and the staff was extremely understanding and wanted me to come in the next day. Dr. Wu is good at explaining what she is doing and made sure I did not experience any discomfort. After novocaine was applied, the hygienist came back two times within 5 minutes to see how I was feeling. Another plus is that there was no wait time. I had to fill out a bunch of paperwork but as soon as I was finished, I was taken into the exam room and Dr. Wu came to see me only a couple minutes later. read more

I have been going to Drs Wu and Palabrica for about two years now and am consistently happy with the results. The first time I went in, I'd had a big cut on my gums from taking a soccer ball to the face. The dentist booked me for the very next day after I called. I'm not used to such responsiveness with any kind of medical professional. Since then I've been going there for my cleanings and everything has gone well. Recently my Fiance and I both went in for their summertime special on Zoom teeth whitening. Freddy did an awesome job and our teeth are now MUCH whiter in preparation for our wedding. Great dentist. read more

Dr. Wu and her Office are great. I never waited for more than a moment or so to be seen, and Dr. Wu's billing department is on top of everything. Dr. Wu is great with emergencies as well as regular check up and cleanings. My only complaint was that after 3 years, Dr. Wu's practice stopped participating with my insurance plan, so I've been forced to locate a new provider. Bottom line: I would still be a patient if they took my insurance, and I will gladly return if they decide to work with my insurance again. read more

I love my dentist, and I love my dental practice. I've been going to this practice for over 20 years! Dr. Finnerty and Dr. Wu are friendly and professional, and my hygienist Donna is the same. The front office does a great job with insurance and scheduling. I don't always like going to the dentist, but if you have to go, this is a great place. read more

They are hands down the most amazing and caring dental practice you will ever find. I have been a patient for over 15 years and have had the same wonderful hygienist, Donna the entire time. Both of my children have seen her since their first dental appointments. My 7 year old injured his mouth Friday afternoon, I immediately called the office on unfortunately they had already closed. Within 10 minutes Dr. Palabrica called me from her home, we talked about this injury, I sent her images of his mouth, she told me what we should do, how to treat it, etc. The office called me Saturday morning to schedule an appointment for first thing Monday. They truly care about their patients, we look forward to all of our visits. read more

Poor Customer Service- front desk (Yeni) Unprofessional Received numerous calls and voice messages to confirm an appointment, and inform me of canceled dental insurance Mind you, the appt had been previously confirmed, along with updated insurance info. My overall feeling, Arlington Dental is more interested in fees, than my overall dental care. read more

My wife and I have been going to Dr Wu's practice for a few years now - and it's been a great experience. The team are all friendly, competent and make the "fun" of visiting the dentist a good experience. All good - and we'd recommend them. read more

My family and I have been coming here for over 2 years now. They were recommended to us by a friend and we understand why they did so. We all see Donna who is absolutely the best in the business. I hate going to the dentist so it's great when you have someone who is as friendly and professional as Donna is. I have seen a few dentists and they have all been excellent. If you are looking for ax excellent dental practice this is the one. read more

The Arlington Dental Team is kindest and most professional dental team I have ever interacted with. Going to the dentist typically would stress me out because my teeth aren't perfect and I'd have a lot of guilt. Now it's just a joy to go. I no longer avoid the dentist out of fear. read more

While speaking to a friend about locating a dentist she referred me to Dr. Palabrica. After my appointment I thanked my friend for referring me to a practice with so much professionalism and experience. That was about FIVE YEARS AGO. Three weeks ago my 3 yr old went for the first time and I was so impressed with how they worked with her...I pictured her screaming and jumping out the chair once she saw the gloves (she's like that with her pediatrician ). She did however yell "MONSTER" and ran when she saw another dentist with their spectacles that has the flashlight in the center, LOL! Anywho! I will never hesitate on referring this practice to anyone and I am thankful of the service that they provide to my family! Cherisse Alexander read more

I absolutely hate going to the dentist but the entire team was amazing! Elsie is the best hygienist I've ever experienced. Dr. Gottlieb was extremely patient and answered all my questions. read more

Not once, but twice, my veneers came off - and within months. Now I no longer eat sandwiches, bite into cheese, pizza, egg rolls, or anything remotely firm. It's not fun to live in fear that your front teeth may snap off [again] in public. Note that I've had my broken front teeth repaired via bonding for the last 20 years...and nothing like this ever happened until I saw Dr. Finnerty and he convinced me to do fancy, expensive veneers instead. The second time it happened I saw Dr. Wu, because I was too fed up with Dr. Finnerty to see him again. He appears to be very nice, but I don't trust him. I am never, ever going back to these dentists. I will say that Dr. Wu was very nice when I saw her. Unfortunately, I don't trust her co-dentist. Here's my previous reviews for the full story: http://www.yelp.com/biz/finnerty-raymond-j-dds-arlington read more

I had a crown put on here and it stayed sore for six months so I went back to have it checked. They did a little filing and said I needed a bite guard and that would help. I got the bite guard and two months later I was in intense pain. Went back and they said it might have to come out but that I should really 'never let my teeth touch' because that's not normal. They filed it again and said my wisdom teeth might be shifting now and that if it gets worse I should come back and have them removed or maybe just a root canal. Still having pain 6 months further on. I've already spent over $3000 for this bad crown, I'm not about to give this group any more money. read more

I came here for the first time a few weeks ago after a surface filling fell off overnight on a Sunday. Not only could they see me first thing Monday morning but the whole experience was very positive. I was new to the area and they put me in with Dr Brian Gottlieb (who was also new to the area). He was very professional and caring throughout the process of putting on a new filling. This was all achieved in less than 45 minutes but the best part was that he rang me a few days later to see if I was happy with the job he did and to follow up. First time that has ever happened to me, I would definitely recommend him. read more

I was a patient of this practice when I first lived in DC. I moved back and found the practice had changed. It's a newer building, but the billing staff is extremely unprofessional. Dr. Wu also prescribed unnecessary dental work (as confirmed by a second opinion), and messed up one of my teeth in the process. She also kept running in between patients and was clearly distracted. Go somewhere else. read more

The Arlington Dental team is professional, friendly, and knowledgeable in what they do. The front desk staff is organized and efficient. My appointments are always on time and the dental hygienist staff is focused on my comfort while I'm in the chair. I especially appreciate Dr. Gottlieb's ability to explain what he's doing and why, and at a pace that I can easily follow. His demeanor is relaxed and upbeat but you can tell he's attentive about the details. Thank you to all for a positive experience. I feel confident trusting my teeth to you. read more

i want to see dr palabrica , she work on my mouth a few times but on the last procedure she didn't do the root canal right and i had to redo it in a different office . generally very nice people the stuff and the manager read more

I've never been to a friendlier dental service. Everyone was warm and welcoming, and, knowing that I was paying out of pocket, I was asked about whether I wanted to have certain optional procedures, such as x-rays, performed. I left with my teeth sparkling and feeling like I had received excellent service. I would highly recommend Dr. Wu and her team! read more

I went to the Arlington office about a year ago for regular cleaning. The hygienist examined my teeth and concerned about the gum size, measured the gum depth of my teeth. She determined that my gum was ranging from 6 - 9mm - which is equivalent to bone loss and requires a procedure she quoted at $250 per quadrant. She did not take X-Rays to verify anything. Dr. Wu also looked at my teeth and agreed with hygienist's analysis. Now let me mention that I am in my 20's and never had any teeth issues, so this news was shocking and disappointing. Luckily, I went for a second opinion the following week by my long term dentist who determined all of my teeth had the normal gum size and laughed at the analysis that I had any teeth issues. They were outraged that the office could make a mistake like this. The Arlington Office hygienist kept calling every three days insisting that it was a critical that I have a procedure immediately. I think she mistook me for a naive person ready to shell out money for any treatment. I will never again go to this office, this was highly unethical and I am surprised by all the glowing reviews that brought me there in the first place. read more

The hygenist raced down to our car because we forgot a library book and our school form---- best dentist office ever!!!

I have read all of the reviews here and must advise that folks take the bad ones with a grain of salt. I've been seeing Dr. Finnerty for 30 years(!), even when we moved out of the area. Why? Because of the outstanding and caring service they provide. Over the years I have had bonding, veneers, and recently crowns, all of which I have been very happy with. read more