Franciny and Gelver were wonderful when my dog Mochi passed. She passed around 11pm at home and I…read morewasn't sure what to do... I found Rainbow Bridge and after a few hours I called them around 3am and Franciny answered right away. She was so compassionate and listened to me and comforted me over the phone. For pricing it is dependent on the weight and size of your dog, my ~20lb dog being $300 for the pickup, cremation, urn and ashes, and drop off with a clay keepsake of your pets paws. Gelver picked up Mochi a few hours later and it was a quick process. He was able to carry her from my house to the van and we had a long conversation before he drove off, and had lots of care and compassion. He brought Mochi's ashes back less than a week later (on Thanksgiving week) in a wooden urn with a clay keepsake of her paws. I ordered an extra clay keepsake for $35 . I really appreciated that they pick up and drop off, and Gelver was very kind and gentle and was such a hard worker. You can tell these two have much love for pets. Both of them emphasized to me that they don't have kids but have dogs all of who are old seniors so they know the love of pets.

I'm so grateful for this company. They were so kind and gentle and sympathetic and sweet every time…read moreI spoke with them. One of their vets came to our house and held a beautiful space for us to help our sweet kitty across the rainbow bridge. A few weeks later we were able to pick up his ashes in a beautiful cremation box. We are so grateful for this company and will definitely refer them to anyone who might need their services.

My first time going through this with my first and only puppers who passed away exactly 2 weeks ago…read more& I just picked up my babies urn/ ashes and since the beginning of this transition Gentle Journey has been very patient , caring and comforting through out this process , I appreciate their work for my first time dealing with this , they were very helpful , thank you for caring for my baby

They are very polite , patient and showed empathy to the family that lost a family pet.read more

I wish Furrever Friends existed when my other dogs passed…read more Our dog, Franklin, died on Sunday. For over 11 years, he was a very important part of my family and friends. We are devastated. Not many crematoriums are open on Sundays. I called a number in Van Nuys that I found on Yelp, but the man referred me to Furrever Friends. I'm so glad he did. Heather at Furrever Friends was so kind on the phone and in person. She made the entire process very smooth and easy. She discussed everything with me - their strict cremation process, what to expect with the final package, etc. Honestly, I didn't ask; she just told me. I wasn't functioning very well that day. I picked up Franklin today after only a 4-day wait. At the shop, Heather surprised me with Frank's paw and nose prints on wood and paper! What a thoughtful idea! (I'm sure she told me about it on Sunday, but I really wasn't present.) I almost broke down in front of her when I saw his nose. We used to "boop" that thing! Frank himself is resting in a beautiful wooden box. He's coming home now. Heather, thank you so much for the amazing love and care you showed us! I won't forget you.

Back in April, my bsf lost her dog and used Furrever Friends to help her with her services. She put…read moreher dog down at a vet's clinic and FF offered a service to come pick up her dog directly from the clinic and handled everything that she wanted/needed perfectly. Last week on the 23rd right before christmas, my dog of 14 years passed away at home. I remembered my bsf used FF and I reached out to get their info. I contacted them immediately and was assisted by Heather. She was very kind and helpful over the phone, gave me all the info about the various packages they offer. They offer 3 different cremations packages (private, witness, and communal). I chose to go with private bc witness was more than double the price of private. However, don't be nervous about going with private bc they have numerous ways to ensure that you will be obtaining your pet's remains back even if you aren't able to witness the full process. The private package included a simple urn (a box), paw/nose impression, and fur clipping. In their viewing room, they have numerous urns to choose from and upgrade from the package. Although it was so close to the holidays, I was able to pick up my baby girl the day after christmas. They were kind enough to gift us with a bamboo impression of her nose and paw as an ornament as well. The whole service and communication was truly great. I had no doubt in trusting Heather and her family with taking care of my pet. You can feel how much they care about animals and their passion in helping families get closure and having a beautiful send off for their pets. I will definitely recommend Furrever Friends to all pet owners when it's time to say goodbyes to our fur babies.

We recently had to say goodbye to our Labrador, and it's still incredibly hard to put into words…read moreeven weeks later. The pain is very real. The vet who came to our home was compassionate and patient, giving us all the time we needed to say our goodbyes. She walked us through each step with care and understanding, which made an unbearable moment just a little more manageable. Having our other lab there also meant a lot--it truly seemed to help her process the loss too. This was one of the hardest experiences we've ever gone through, but we're thankful for the kindness and support we received during such a difficult time.

This company is a robbing no sympathy having ass company…read more They stole my money Didn't even confirm any details as far as address or if I needed their services and STILL charged us 500 w out doing anything Did NOTHING

The person up front was very friendly. They give each family member about 10-15 mins some…read more"private" time to say goodbye to your fur baby. We were told it would take 2 weeks (this was during Memorial Day weekend). I got a call and was able to pick up the ashes. Mine was a guinea pig so it came in a small white plastic container. My kid (who is an adult) paid extra for the paw print (like the ones we do to our kids when they are babies). They have urns for sale there, but we ended up buying a box style urn later somewhere else.

My dog passed away last night. I received Pet Haven as a referral from the Vet. This morning I…read morecalled to inquire about burial services for my little boy. Clearly feeling devastated I was beyond words to explain how rude the woman was I spoke to. From the moment she answered the phone, she sounded bothered and clearly she does NOT want to be there. I asked her if she could tell me about the services they provide and she said, WHAT SERVICE? I actually thought I had the wrong number and had to ask where am I calling? She angrily said this is a pet cemetery, what do you need? I asked her about cost and she said $2,000 ANYTHING ELSE??????? I'm so upset, I just hung up. I have never dealt with someone so rude and non companionate is an under statement!

It's been 3 weeks since Dr. Charlie helped us say good-bye to our girl. I knew we had chosen the…read moreright people from the moment I spoke with Melissa. She walked me through everything so gently and was so understanding. Dr Charlie was amazing. He was so patient and gentle with our Ginger, who even in pain, had to protect me from "the stranger". He gave her time to get use to him and everything was on our timeline. He gave us plenty of time to say our final good-byes and even taking her away was done with such care and respect. He made letting her go so much easier with his gentleness and caring and just knowing she was in good hands.

The hardest decision I never thought I ever had to make! It still leaves me with a knot in my…read morethroat! But time was running out for us, we couldn't bare seeing my pup in so much pain. I was afraid to let her go honestly. We constantly looked for solutions .even after every vet visit, we knew what we had to do. Believe it or not, I thought euthanizing my pet at the vet was going to be a little comforting, since my first fur baby left us naturally at home, but I was wrong!! I never thought at home euthanasia was an option I looked online, and it led me here. The reviews were 5+ and gave me comfort with the decision we were about to make. And let me tell you, it was the best best best decision we ever did! My little Lola was at home with all her family , in her bed (and not some cold metal table)as much as this decision is so heartbreaking, I rather live in pain than having her suffer! Dr Charlie. I can't thank you enough for the patience you had with all of us having to say goodbye to our fur baby. You didn't rush us! You gave us the amount needed to say our goodbyes, even though I'm sure there's never a certain to do so. You were gracious! You were careful and above all, your service brought me warmth knowing my fur baby came back to me safely I thank you multiple times!!

Oliver was outstanding answering questions w compassion and good prices !…read moreTues thru Sun 10 to 2pm Michele Harr

I am so happy to recommend Oliver from Precious Pet Cremations. He is a class act, compassionate,…read moreprofessional and just a nice and kind soul. While cleaning out a loved one's residence, I discovered several urns of her former pet remains. Wanting to be respectful of the remains and our family member, I arranged for Precious Pet Cremations to include the remains as part of a communal spreading of ashes at sea.

I had to put my dog, Rockie down a couple of weeks ago. He had been declining for a long time and…read moreeven though we knew it was coming, I didn't prepare much aside from knowing that we wanted to do it at home. When we knew it was time, my wife started to call vets while I tried to sneak in as much extra time with my boy as I could. I can't say Hearts and Halos was the first place that we called, but I can say that I'm so happy that we ended up using their services. Mari was at our house a little over 2 hours after we called. She had a kind and soft presence and was extremely empathetic. She made what is an unavoidably brutal experience just a little bit more manageable. I'm incredibly grateful that this type of service exists. Being able to spend his last moments with him in the place that we were certain he was comfortable and at ease was invaluable.

If you are reading this because your pet is suffering, there is no "perfect" at-home service that…read morewill make it hurt less, but Hearts and Halos does a pretty damn good job and I recommend using them instead of calling around and wasting time you'll never get back with you animal. I don't think you'll regret it. Having to say goodbye to Bear, my best friend in the world and and still the purest love I've ever received, was the saddest day of my life. And figuring out the "right time" was agonizing and I remember feeling so alone. I called Hearts and Halos, and the lady I spoke to was so kind and gave me excellent advice I think all pet parents need to hear when the time comes: only you know what your animal needs and value quality of life over everything else. When that time came, Hearts and Halos scheduled me for the next day and provided their services with great patience, compassion and respect, making an already terrible day a little less terrible. That was 5 years ago. I called them yesterday for a cremation certificate and information on traveling through airports because I've decided it's now time to spread Bear's ashes. The same lady who helped me 5 years ago called me back at 9am this morning. She didn't have all the answers I needed, but that's not the point. The point is she went out of her way to bring us to this full circle moment by again helping me say a different goodbye this time, and providing guidance through another painful phase of letting go. I never got her name, but I always remembered her, that phone call about the right time, and her returning my call today 5 years later. She's exactly the person I needed in those moments. A true blessing from above. Thanks again. - Bear's human

We lost our family dog Teddy after 15 wonderful years. Teddy was so much more than a pet and was by…read moreour family's side through so many difficult moments in life. Small Paws Cremation Service and Romo showed us incredible kindness and compassion. Romo reassured us that Teddy was in good hands, personally picked him up to be cremated and hand delivered his ashes back home to us with such care and respect. Romo gave us a lot of reassurance and we received great communication through out this process. It's rare to encounter such genuine compassion during a time filled with so much sadness. We are deeply grateful for the comfort and dignity Romo gave Teddy and our family during one of the most painful moments of our lives. Thank you, Romo and Small Paws Cremation Service, for treating our beloved Teddy with so much love and care. Thank you for bringing him back home to us!

If I could give Small Paws Cremations 10 stars, I would…read more Today I had to say goodbye to my boy, my cat Ñoño, after 17 years, and Romo treated both me and my pet with genuine kindness, patience, care, and respect from beginning to end. On one of the hardest days of my life, he helped make a heartbreaking situation feel a little more manageable. He explained everything clearly, treated Ñoño with dignity, followed up professionally, and most importantly, showed real compassion. He also worked with me on the price when I was in a very difficult spot, and that generosity meant more than I can put into words. What stood out to me most was that he did not make me feel rushed or like just another transaction. He understood that this was family, not "just a pet," and he treated the moment with the seriousness and care it deserved. Losing a pet is brutal, and when you are trusting someone with someone you love, kindness matters. In my experience, Romo gave exactly that. I'm deeply grateful to him and to Small Paws Cremations for helping me through one of the hardest days I've had in a long time. I highly recommend them.

They always do such a good job on our pups cut and are so sweet and kind to him! We love this place!read more

I love your place - just warm cozy and you do a fabulous job. Stephanie and Jerome are clean and…read moresoft. I would recommend your grooming shop to everyone.