I was stuck 100 miles from home, with a key that could no longer turn the ignition cylinder in my…read more'93 Jeep Wrangler. After cutting a new key with no success, and pricing a flatbed at almost $500, Thomas answered the phone for my last ditch effort searching for a fix at 9pm on the Sunday of Memorial Day weekend. Thomas called me back within 20 minutes as he said he would, showed up exactly on time and then spent over 3 hours with another run back to his office for parts, only to find out it wasn't a lock or ignition cylinder issue at all... this didn't stop him. At almost 12am he called to tell me he had just solved the problem... a broken spring in the steering lock mechanism. He dug it out and got me running again by about 12:30am. He's not a mechanic, and went way out of his way as a locksmith to fix my issue. It would have been way easier to do what 2 other locksmiths did when I called them in desperation... just say sorry, can't fix it. This company rocks! I highly recommend this company, Thomas, and their 24 hr service!

THANK YOU to Tom Chariho, who worked tirelessly for many hours today to help me unlock my car keys…read moreout of my trunk. After experimenting with my fuses and relays and panels and my wiring, etc he finally figured out how to get into my trunk. What a brilliant technician and a sweetheart. I highly recommend this professional. It is because of him that I did not have to spend the night in a beach parking lot on a holiday weekend. Thank you for your help and your diligence. Waverly police are smart to rely on you in a pinch.

These guys (especially Al) are awesome. I've had them put tires on 4 of my vehicles, including 2…read morejeeps, an Altima, a Honda Accord, and today my daughter's Ford Focus. Good work, fast, fair, and THE RIGHT PRICE! Today her car got inspected at ProTire and Tune right across the street and man did they SUCK. Wanted $350 for two tires, 190/65x15. Told my 18 y/o daughter she had shit tires and when they put the red R sticker on she'd get pulled over on the way home so she should have the work done. She called me, I went down, words were exchanged, we went to VIP Tires and were done and out the door for $199. So ProTire sucks, hard, and VIP rocks! Thanks guys!

Never go back there again. I called because i picked up a nail on the highway in my tire. Called…read morethem the guy said to come in and they would help me out because it was an emergency to me. The guy said can't help me out to many people there today. It takes 15 minutes to plug a tire. Never go there again for anything. Terrible experience for the last time

I have been going to Sullivan Tire Co. for as long as I can remember. I started going to the…read moreBedford location when I was just a kid with my first car. They put a brand new set of tires on for me at a very fair price and really took care of me well. When I moved to Billerica I began going to the Sullivan Tire down the street from my house on Boston Road. Same deal, always feels like they actually care about your vehicles. I also bring my company trucks (pickups and light dump trucks) to them and they always pull through for me whether it's something small or a major issue that requires immediate attention. I've never once felt taken advantage of and usually I end up getting a great deal with unbeatable service. If the Billerica location can't work on a larger issue they have a commercial location in North Reading that does larger tires and wheels and can basically do everything involving wheels, tires, and balancing on the spot or with a quick turn around time. Billerica is my favorite location. They are the most knowledgable and even have a transmission specialist that comes within 24 hours of drop off. Billerica Sullivan Tire has pulled through for me in even the toughest situations - last winter for example. 2 of my trucks in the midst of the major back to back to back blizzards were having transmission problems and I thought for sure I was going to be spending around $10k for 2 re-manned transmissions. Both trucks 1-2 days later were up and running for under $1500 without having to replace the transmissions! I love these guys and I won't go to any other mechanic when I can't do the repairs on my own. Thank you to Sterling, Brian, and their crew for always keeping us going when it matters the most!

Was nearby with an RV and noticed one of my valve stems was leaking. Called when they opened and…read morethey asked a few questions and they said no problem. I brought the wheel over a few hours later and they said "let's go look at it". After a quick inspection he took the wheel and said I'll be right back. 5 mins later I had the wheel back with a new high pressure stem and he says "you're good to go!" No charge! AMAZING!!! I was in and out in 15 mins. Thank you so much Sullivan Tire!!

I've been using Town Fair Tire for over 10 years for new tires n service. Always a pleasant visit…read morewith a seating area with TV while the rotations, alignments were completed.

Made an appointment on Saturday for tire rotation, alignment and check for source of a tripped TPMS…read moresensor. Was told the wait would be 1hr and 45 mins. Paid for the alignment at beginning of appt. At 2.5 hours checked to see why they were behind schedule. Noticed the time board and saw the service was indeed beyond schedule. The screen above was real time footage of the bay. No cars on lifts. No employee activity. After three hours, was told the car was ready. No apologies for the wait. Simply told they were short staffed. I get these things happen, but don't ask for payment upfront, give a false time estimate for a booked appointment and tell me you are short-staffed after the fact. In short, don't waste my time. Perhaps the service would have been quicker if purchasing a new set of tires. Will never know since I don't plan on buying any service there again. Maybe Town Fair didn't get around to marketing 101. It's more profitable to keep existing consumers than acquire new ones. Btw, the TPMS sensor tripped again after 20 minutes of driving on departure. Assuming they didn't check or are simply incompetent.

Had service there recently and it was a smooth and easy experience…read more The owner John was very professional and the prices were reasonable for what I needed done. I was able to drop my car off the night before, pay over the phone, and pick up my car after-hours thanks to their outdoor locking key box.

The best place to get your car in shape. Good price is an excellent service using the best parts…read moreand liquids. Highly recommended.