We had a leak above a bedroom window that appeared to be from old siding. We replaced the siding…read morewith stucco and repaired the drywall. Imagine my surprise when it rained and the leak returned. I had two window companies look at the window BEFORE the drywall was repaired and closed. Everybody said the existing window looked fine. They were wrong. Out of frustration I called Casey at Door and Window Company and he was kind enough to talk me through the issue to troubleshoot it over the phone. He decided to come take a look. It took him less than 10 minutes to discover that the leak was from coming from the window that was less than 10 years old. Not only that, but Casey also determined that the person who installed the window used the wrong window and that is why it was leaking. They installed a block frame window that was allowing water to seep right in. Casey immediately ordered a new window and came back to install it when it came in. From start to finish Casey was a pro who cares. He could have given me the same lip service the other two companies gave me but he went the extra mile to do the job correctly and I am grateful for people like Casey. Honest and professional.

From the owner: Door and Window Company, located in Albuquerque, NM, is ready to assist you if you're in the market…read morefor new doors and windows. During our design consultation, we will help you determine what style, size, and shape of window or door you need to fit your home or business.

I got a sliding glass door replaced with French doors and a pocket door replaced with a standard…read moredoor. Both are beautiful and functional.

Greg is excellent! I never write reviews for anybody, but I felt compelled to write a review for…read moreGreg today. I contacted him to get a few older windows replaced, but through no fault of his own, the window order was delayed. He offered many times to refund my down-payment and apologized for the delay. When the work was completed he even offered me a discount for the delay. In short, he achieves high-quality work at a fair price, and is very professional through the entire process. You won't regret working with him.

They came quickly (but not emergency service as they were out of town.) As an aside, I don't think…read morethey charged me for the emergency call either. The owner himself came and took care of this and the work was done quickly. It wasn't perfect (some small edges were broken with the vandalism and/or busting out the existing glass. They are internal, small, and one would ever know. Took less than an hour for a double pane with ornamental bars re-used/salvaged from my own door. Looks fantastic (just not perfect, albeit minor.) Price seemed competitive also. Owner exceptionally polite and responsive.

Horrible job, worst repair I ever had done. Talked with Fernando Herrera about replacing a window…read morethat had slide by shash on each side and screens. The sash of the picture window had marks from a break-in and screens were damaged. He and a helper show up just replace the glass in the center. They smeared some white putty over the marks on the sash. Said he would replace the screens, then after getting payment of $632.14 he said "get me the old screens and I'll replace them". I told him the old screens were sent out in the trash all broken up but the other windows on the building are the same size. He said "get me the old screens and I'll replace them" as he's scurrying to his truck! I called him on the phone about the sash being all chiped up and the screens. He said "Don't call me again" then hung up on me. WOW! Don't recommend anyone ever doing business with this man...

I had one window replaced. It was great this time end of Nov. The 2 young men that replaced 2…read morewindows out front, the chainsaw got out of hand and they cut into my new paint job and I had to have it repainted and they also broke the tiles 2 or 3 of them in my living room that need to be replaced. So this time was not the best experience.

Great guys and products! The install went very well and the guys were very professional and cleaned…read moreup after. No complaints! Would order from them again!

We had our windows installed by Window World last year. I couldn't be happier. The level of…read moreprofessionalism by Israel the lead installer was amazing. He went above and beyond to make sure that everything was done properly, and when he left you couldn't even tell any type of construction or installation had been done in our home. He is a treasure and I hope Window World compensates him appropriately. I Purchased their top-of-the-line windows which allows cleaning of both the top and bottom windows from the inside of your home, because of the way they tilt when you wish to clean them. I can honestly say cleaning these windows is a breeze. We priced other vendors and I can honestly say we were shocked at how inexpensive Window World provides a wonderful comparable product. Thank you Window World for a great product at an affordable price, and my home looks absolutely beautiful with the new windows.

HORRIBLE QUALITY. Horrible installation. Horrible service. Horrible people that run the place. DO…read moreNOT GO HERE. They screwed over my parents twice so far Calling them up for the 3rd time now. What should have taken max 1 month has now been over 4 months as they got the first order wrong. Now the, second order is wrong. What the hell!? I'm really confused here. All fricken dang four window frames are scratched to hell. I CANT BELIEVE YOU WOULD SCREW OVER PEOPLE LIKE THIS. Unbelievable. DO NOT GO HERE. DO NOT GO HERE. DO NOT GO HERE.

sent someone to look at my windows and then provide an estimate...never heard from them again.read more

NO, NO AND NO. Took a 14K deposit and never ordered the windows. Has lied to us for months. Find…read moreanother window company....

February 6, 2026 - It gets even better, my wife just got a call from the company trying to strong…read morearm us into signing a document sayin that the work is complete, and they told her that they would only deliver the door if we paid in full now. The contract clearly says that we sign when the work is done. We do not plan on signing until the work is done. February 6 2026. - I am completely disappointed with this company. Do not believe the 5 stars from others - the sales people have you do that. After waiting for 2 months for another door to come, because the last one was wrong, they only brought a frame with the intent to "just make it fit." I appreciated the installers awkward position, because it was the company decision that they had to communicate to us. We had no communication with the company at all. We will now have to wait for another couple of months for them to bring us something else. This is completely unsatisfactory. ---- December 2025 - Our sliding door install did not go as planned - door was bowed, and too small when it came to us. We then got a text saying the work was done, and someone would come by to get the rest of the payment. There seems to be poor communication between the installer, contractor, and the company. When we called the company, we are told now it could be "months" before we get another door because it has to be manufactured again. In the meantime we have a temporary install of the sub par door that does not work correctly. The sales team was friendly and professional. They arrived on time; they were dressed professionally; they knew their product; and they worked with us on financing.

3 missed appointments, why? I tried to give them benefit of doubt, today 3rd time. No call about…read moremissing a very important appt. (since they already missed 2 appts) they knew all details BEFORE appt #1. Today appt. #3, my roof is beyond the scope of their work and the guy on the phone wanted me to still allow them to come look at the windows. OMG are they for real? This company is not worthy of your business no matter what it is. If I could rate them less than 1 star, I would.