Curtis knows what he's doing! I've used him for both my own home and my tenants and he's fast and always honest with how he charges for his services. In this last service request, my tenants lost their AC as the daytime temperatures started reaching the mid 90's. I called at 8 AM and he was able to fit us in by 9 AM! He diagnosed the melted wire that caused the short and fixed it quickly. I'm most appreciative that Curtis provided great customer service to my tenant and in turn my tenant is happy with now again having AC to stay cool just as the temperatures start climbing later this week. read more

I received an immediate response to my request for service when my AC stopped working. We set up an appointment and Curtis (Owner) showed up on time as promised. Repairs were completed in less than an hour. Price was fair and my AC has never been colder. I highly recommend ASAP Heating & Cooling and I will use them in the future for sure! read more

Our furnace went belly up on Wednesday, my 65th birthday...Lucky Me. The company that has serviced the unit in the past came out promptly, worked on it for 5 hrs, and told me it needed to be replaced. Fortunately, they had time, and could install a new one for the bargain price of 10 grand! I got on the computer, and within 5 minutes I had 3 bids to do the job for half that price. I told the repair guys at my house about the other bids, and to leave and don't come back. One of the repair guys came back in and said he had talked to his boss, and the boss said that they could also then do the job for half the price. What?? They were strongly invited to leave, which they did. I got formal bids from the 3 companies who had contacted me. 2 of them wanted me to do the whole system with pricing from 10 to 14 grand. I thought ok, its 20 years old, so maybe that was a good idea, and it was the furnace and A/C for about the same price as the original company wanted for just the furnace. Then Jesse from ASAP came out to give me a bid. We talked about what needed to be done, and he told me I didn't need a whole new system. He recommended just replacing the furnace, which they could do for less money than I spent on car repairs this year. We went with ASAP! The install was scheduled, and they completed the job in less than 3 hours. Jesse was there with the installers David and Bobby. Curtis, the owner stopped by to introduce himself. It was a quality job! We had a minor problem a few days later, which was taken care of quickly, and again Curtis showed up with his crew to make sure everything was good. The problem was not even their fault, but was caused by sloppy install work from the original job 20 years ago. The pvc drain pipes were not glued together, and had come apart causing water to leak. We love our new furnace. It is much quieter than the old one and seems to heat more uniformly. I will mention that the furnace has a 10 yr warranty on parts, but ASAP also covers the labor for that time period too, which is pretty uncommon. It is refreshing to find a business that actually wants my business, and goes the distance to make sure they keep it. Now, if I could just find a car mechanic that does quality work like these guys...(sigh) read more

I dealt with Curtis (the owner) directly. How he still has a business to run is beyond me. I arrange for an estimate for a broken AC unit a week prior. The estimate date comes and goes with no word from him. I inquire the next day and he says he's on his way to the property. He texts me shortly thereafter (rudely) saying he can't find the lockbox. Turns out he's at the wrong address. I called him to clarify and he (rudely) says he has no record of this address or our conversation and then hangs up on me(!). I called his office staff to let them know how rude he had been and they told me that I definitely wasn't the first to say so. A relative of his could be heard in the background shouting, "he IS rude... in fact, he's a piece of sh*t!". Don't trust Curtis or ASAP for your HVAC needs. He might know his way around an AC unit, but the risks of being forgotten about or rudely dealt with are far too high. read more

ASAP has worked on two homes for me and I couldn't happier with the service and the value they provide. In our first home, they replaced a broken furnace next day as part of an emergency repair. In our new home they replaced the water heater, furnace and added a/c within a day of accepting their bid. Curtis is also very responsive via text which I really appreciated. I highly recommend them. read more

Two weeks before Christmas in 2016, the furnace in my rental townhouse stopped working. I wanted to promptly replace it with new. Took the day off work and received bids from three other HVAC service companies, including Sears. I read many reviews on yelp and came across this great local furnace service company. The service was prompt as the name "ASAP". The quality of work and customer service was above my expectation and had the furnace replaced next day at about half of the lowest estimate I received from others. The service was so awesome that made me replace another old furnace in my other rental unit on January 6, 2017. Curtis came to my home to check my furnace. He said he did not find anything wrong with my furnace. I expected him to find all kind of problem like other salesmen and charge me for his trip and time. He was very honest and assured me my furnace was safe and I have nothing to worry about- all this at no charge. ASAP is my HVAC service in future. You will never regret using their services. read more

This last winter, I had a problem with my in-wall gas furnace which I couldn't get started. Using the pilot light got the flame going again, but the unit wouldn't stay on. I called ASAP and Curtis was able to help me get it started again. He did notify me that the burner was about to fail and I should have the heater replaced since finding the replacement part to the very, very old unit would be difficult and expensive. He wasn't trying to up-sell me on services or product as I could see for myself the metal coming apart where the flame was and he instead recommend another company he trusted to handle my installation. I eventually had the heater replaced and the other recommended company did a great job. ASAP is the company I would call again in the future! read more

Curtis is amazing!! About 6 years ago he installed central air and heat in my home. He is honest and so reliable. My unit was not blowing cold air I called the office and he was here in an hour of my call and fixed the issue! If you are looking for fast and quality work Curtis is your guy! read more

Called in a panic because our heat was out and the weather was cold. Picked ASAP because of great reviews on YELP. They came within 2 hours and found the problem within minutes....a blown fuse which they replaced FREE! So very grateful that they are now our go to H.Vac team! Thank you ASAP you rock read more

Honest, quick, and thousands of $$$$ less than the competitors - Curtis and ASAP deserve 10 stars!!! I own a rental apartment in Benicia and when my tenant called during a cold snap to tell me that the old heater wasn't working I needed help, and quick (ASAP, as it turned out). I got in touch with three contractors. Of the three only Curtis was willing to quote a price range for a furnace before seeing the project, and after Curtis inspected the job he immediately said it would be a simple job and be at the bottom of the quoted price range. One of the other contractors charged an inspection fee on top of a replacement estimate which was DOUBLE what Curtis charged me. Curtis was able to do the job the next day, which was the day before Thanksgiving! Take my advice, call Curtis at ASAP first, then call a competitor or two if you wish and you will see that ASAP is the best HVAC service in the East Bay! read more

Amazing! These guys are amazing. Call them for your AC install needs. PERIOD. My family and I purchased a home in Walnut Creek. Unbelievably the house did not have air-conditioning. We knew that going in to the purchase. But we thought we could maybe live in a year without having to install air-conditioning. Our first night was incredibly hot and practically unbearable. In the morning I called 7 different air-conditioning companies. ASAP Heating & Cooling came by The very next day. Their price was very reasonable. They said he could have the install completed by the next day at 2 PM. Needless to say, I was somewhat in disbelief by his promise. But I was proven wrong! By 12 o'clock the following day we had cool air flowing through our entire home. It's been a month now since the install. And NO problems whatsoever!!! The workmanship & quality is fantastic. The professionalism is great. Their prices are amazing. I have no problems recommending ASAP Heating and Cooling. Call them!!! We called them during a heatwave, and they didn't take advantage of us. They took care of us. read more

This review is long overdue. And with the constant great service I receive from Curtis and his team I had to finally write them a review. I have used ASAP for 2 different properties that I've owned. The first was my condo back in 2015 when my furnace needed to be replaced. Curtis showed up on time to do the quote and had the furnace replaced in the time he specified. A couple years later I sold the condo and bought a house. In my current house Curtis and his team replaced my entire HVAC system in 2017, (AC, furnace, and all ducts). His quote was the cheapest with a rebate offer at that time. His team did an amazing job on the complete replacement and everything worked as should. Now fast forward 2 years, and for some odd reason my AC unit wasn't blowing cold air anymore. I called Curtis and he came out on a Sunday to diagnose the problem. He looked over the entire system and figured out that it wasn't an issue with the AC unit and that something was wrong with my electrical line going to the AC. He did this all free of charge and had the best warranty that no other company had been able to match. I would not hesitate to recommend Curtis and team to any of my neighbors, friends or family. Thanks again Curtis for the great work and quick responses. read more

My AC stopped working and would just blow hot air. I called ASAP heating and cooling and the owner came and inspected the unit and determined that it was not receiving any electricity. Given that it was an electrical issue due to recent electrical work performed, Curtis was unable to resolve the issue. He explained and showed me the problem, and let me know what to say to the electrical company. As he was unable to fix the problem, he did not charge me a service fee, although he could have as he spent time and effort evaluating the problem and providing an explanation to me. Good customer service and very helpful! I would use for future services! read more

Quick response from Curtis. He was busy but sent Mark out the next day. Gave me several options: good, better and best. We picked the one that worked within our budget. On install day employees arrived on time. Curtis arrived as well and made several recommendation to save us money. The workers were very polite and respectful. Nice job, no shortcuts. Me and the Mrs are now warm and toasty for the holidays. read more

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Extremely happy with the service I was provided. Great communication and easy to work with. Curtis is an honest man and has great prices. Definitely will recommend to anyone looking for heating/cooling repair. read more

ASAP Heating & Cooling did an outstanding job completely replacing our antiquated HVAC system. Our house was remolded 25+ years ago, and concrete foundations changes created a difficult crawl space environment under our house. Given the situation, ASAP installers just put their heads down and worked hard to make then new installation happen. ASAP replaced all ducts & registers and now the airflow goes into the house ---- NOT into the crawl space!! What we have now is a first class / efficient system that fully cools our house. I am looking for equal performance in heating, once we turn the heat on this winter. I highly recommend ASAP for their competitive pricing, quality of work, knowledge and overall professionalism in the way they handle their business. They helped make the paperwork processing for rebates effortless. I would hire them again, in a heart beat. read more

Smoothest, most painless experience I've ever had with a heating/air conditioning co. Curtis had me join him as he tested the pressure/fluids in our old AC system, so he could explain what we were seeing from his readings. Initially thought it was just a lack of Freon setting us back, so he attempted to get some flowing into its old system. But when that didn't get our vents flowing adequately, the man checked the pressure and diagnosed our then 20-ish year-old system as terminal. NOOOOOOOOOOOOOOOOO!!! He helped me overcome the instant devastation, and we discussed pricing on a new unit, which was reasonable in comparison to other companies I called. Had me sleep on it, talk to the ol' lady and get back to him if/when ready. After talking to a few other places, this was not a difficult decision. Let Curtis know we wanted a new AC and two of his excellent techs came through five days later with a beautiful new Bryant. Will definitely be going back to ASAP again with future AC/heating needs. read more

My Sister recommended Curtis and team to me to replace an old furnace with a new unit with vents in every room. What a joy to work with Curtis and his team! Not only did Curtis make this brand new unit totally affordable for us, but even without air conditioning, we can run the fan to distribute cool air from under the house into our home. The job was done in three days, with an amazing attention to detail and regard for my family. Our house is split level, so it is not as an intuitive install as some, but the ASAP team took it in stride and found a way. A week later, when we had our inspection done by the City of Oakland, (BTW, did I say that this is all done with permits and has a 10 year/labor and parts guarantee) the inspector commented on how meticulous the job was done. Needless to say, when I get my tax return back next year, and go to install an on demand hot water heater in my home, Curtis will get my business! read more

ASAP was awesome. The owner came out the same week I called, gave us a simple quote and installed the following Monday. Our system has worked great ever since. We had quotes from 2 other companies that were 50%- 100% more than we paid ASAP, the other companies used a lot of technical and legal jargon that we didn't understand and wanted to do major construction work that would disrupt our home. ASAP made it really simple for us to understand and provided an easy fix to our problem during the June heat wave. read more

Our experiences with Curtis started a few years ago when he gave us the best quote to change out our old HVAC system with an energy efficient unit. Since then he has come to the rescue several times. He truly and genuinely cares about his customers. read more

Hugely helpful, honest, respectful & prompt. They even left a space heater for us overnight so my elderly father would be comfortable after our heater went out. I highly recommend this team to do a great job! They did for us!!! read more

If you need to have any HVAC work done, hands down, this is the company you should hire. I had several HVAC contractors come out to quote prices for a full HVAC installation. I received several bids but chose Curtis because I felt his dedication to make sure that the customer was satisfied. I had to put off the installation due to cash flow issues but Curtis always checked in to see if I was ready and he even knocked down the price to soften the blow. Curtis and his team are top notch. David, Jr and Paul worked in the intense heat to make sure that my complete HVAC install was completed in 4 days. They were thorough, respectful and always made sure that they left the house clean. Liked Curtis so much that I referred him to my aunt who also needed HVAC work as she was selling her rental property. They went above and beyond to make sure that her property was up to code to sell. read more

Professional, courteous, responsive, flexible and an expert. Curtis came out on a Sunday morning to resolve a thermostat problem. Less than 30 mins, it was done. He also provided advice on the regular care of my HVAC and explained how to use the new thermostat. A good man and awesome customer service!! read more

I can't really overstate how happy I was to find ASAP on Yelp. The 5 star rating was proven well deserved. My house was built in 1948 and when the furnace went out I was worried it may be a big problem. I found ASAP here on yelp and called. Luckily enough they were able to drop by between scheduled calls (within 20 minutes of mine). They found it was an easy fix and within 10 minutes they had fixed it. To top it off, it was so easy they didn't even charge me!!!! Unbelievable service! read more

I recently bought a home in Danville which I needed to install central heat and air. I don't know if anyone else has had the same experience, but buying a central heat and air system seemed more like buying a used car. Each company sent over a their sales rep to try an whoo me with complex financing options, up sells, and telling me that each others products were inferior to theirs. Then in walks Curtis Orloff with ASAP, he obviously know his stuff inside and out. He explained all of the options to me. It only seems appropriate that when you call to have a project like this bid you would have a licensed HVAC contractor like Curtis come out rather than a commissioned sales rep who know nothing about what they are selling. Curtis's price was VERY competitive (actually it was probably the same as the other guys minus the sales rep commission) He promised that his price was final and he would not ask for another penny once I hired him and he never did. His crew showed up right on time the day of install and Curtis was there to make sure the job was done right. His guys were all really nice and very hard workers. The project was finished in just 4 days and the system fired right up. My home is almost 2800 square feet and last month we cranked the A/C during all of the hot days and our PG&E bill was only $110!! We could not be happier with the service we received from Curtis and his crew. Thank you!! read more

Best service ever! Curtis personally answered my call in the middle of a heat wave when our air conditioner wasn't working. He was able to get to us within 24 hours and found we had a system that was too small for our expanded house and 2 broken ducts. I might add that we had our system serviced last year by a different company and they made no mention of our system being too small or address our air flow issues and charged us a boat load of money for the service. Curtis hooked us up with a new system with all the bells and whistles for a fraction of what we had anticipated. We now have an amazing new system that cools our house and is energy efficient saving us even more money on our electric bill. Curtis also told us about a tax credit and a rebate we will be getting from PG&E. I highly recommend Curtis and his crew! read more

Found these guys on Yelp to fix our AC and they truly lived up to their reviews. Great prices, great work, great employees. Curtis and his team were easy to work with. They were punctual and always responded promptly. Will definitely use them again if needed. read more

Great experience today with ASAP. We have a near 30 year old AC unit. Rather than give the hard sell for a brand new system, he was able to diagnose that with just a little more Freon we'd get more life out of our current AC...for now at least Really respect that kinda honesty in a business read more

Hi-Use this company-here is why: I was looking for someone to help us with our heater and called many places. I got answering machines, services, no calls back etc. It was a Sunday, so I get it. Then I called ASAP and Curtis answered his phone-what a concept. He said he was in Auburn but could come out to Concord in a couple hours. He came out, diagnosed my issue and corrected the problem in less than 30 minutes. It was an issue with my circuit board on the heater which was difficult to get to and pull apart/reassemble. He put it all back together and said how about $100. I said wow that's great; is it ok to use credit card he said sure. I had a $20.00 bill in my wallet that I wanted to give to him as tip for gas, or whatever because it was Sunday etc. He said you know what; forget about the $100.00 and accepted the $20.00 as payment in full. I was shocked I am not saying you will get this exact experience, but I can tell you that I appreciate Curtis and how he was able to help us out when we needed it. This is a good guy. Welcome at my house anytime-for a beer. Bill Shelton-Concord CA read more

My wife and I recently moved into our first house and quickly realized that two rooms weren't getting any warm air. I had a couple companies come out and everyone pointed to the AC ducts as the problem. However, their quotes were astronomical to fix and reroute the AC ducts. They also tried to sell me on a brand new furnace. So I called Curtis and he was able to come out the next day and take a look. Within 10 minutes he diagnosed the issue and offered a solution that was significantly cheaper than other companies. The next day his crew showed up and within two hours they fixed our AC ducts and now our house is perfectly warm. Curtis even came out several times during the day to check on how his crew was working. We would gladly hire Curtis again and recommend him for all HVAC service. read more

it's been a very productive, and highly satisfied past 3 days, in our home. A major project of renewing our Forced Air Heater/Ac unit, Ac condenser unit, and all new related items took place. I commend the highly skilled, and dedicated, hard working crew that did this project for us. David Galvin, the Technician Foreman, along with Technician Jason Anderson and Technician Mason Orloff did an amazing, and totally professional job, starting, and completing this project! And the clean up at the completion of this project was outstanding! My hats off to ASAP, Curtis, and the Technicians that he assigns to projects read more

My A/C crapped out on a Saturday. I called Curtis and he came on Sunday to diagnose the problem and got the part and repaired the unit on Monday. Thanks. read more

My wife and I have nothing but good things to say about Curtis and ASAP. A couple years ago we moved into our house and replaced our entire HVAC system and installed a couple bathroom fans. They were very professional and fairly priced. Soon after we bought a Nest thermostat and we could not get it to work, Curtis came out to set it up for us right away free of charge. And most recently, he came out to our house to help with a simple fix that was under warranty. This company is the real deal and I highly recommend. read more

A+ service. Curtis and his crew replaced both the AC unit and the furnace. They did an excellent job. Very professional, competent, responsive, and reasonable. Curtis always follows up to make sure that the work has been done properly. Highly recommended. Thank you for the great service! read more

My parents heating went out about two weeks ago (it was freezing) and the water heater was leaking. I was referred to Curtis. He went out the next morning & found that the water heater posed as a danger, he ordered and installed a complete HVAC system within 2 days. A+ service and reasonable!! I recommend without reservation! read more

Had an issue with my Trane XL80 furnace as it was flaming out or not flaming up depending on the sequence of events and times of day, but that is another topic. I spoke with Curtis and admittedly on the phone was a bit aloof about the whole thing, but was very quick to come to an offer. That was nice to at least get a price comparison, but he said he would come out and take a look to see what was going on. The best part was that he came same day within the time frame that he said he would be there...bonus. When he arrived, he diagnosed the problem and gave me the real 'skinny'. He told me I had a two stage heater that was overpowered for the ducting that I had in my house. Seriously, how would you ever know this as a layman. He answered all my questions and even explored solutions with me. Eventually we came to a heating design for the house that included looking at the future expansion of the system that would be needed to accommodate my future remodel...second bonus. This is where I was sold. His solution was pretty simple, so to speak, but also gave me options on furnace types. He is a proponent of Bryant, but doesn't mean he wasn't willing to look at others such as Carrier, Trane, and the list goes on. Just for reference, I got a 95% efficient Bryant two stage variable heating system putting out 60,000 BTU with up to 1400 cfm air movement, zoned for two different levels of the house. Also two separate Emerson thermostats. To the important points for me, his team of two including his son and his associate Will showed up the next day....NEXT DAY....to do the install. They were very professional in making sure the job was done right, cleaned up everything and added all the little touches to make sure the aesthetics were done right as well. I am sure there are a lot of good contractors that can do furnace work, but Curtis was truly great in the work that he does and my family appreciates it. The price is on par for the most part with others, but the customer service and personal touch to accommodate an full install and retrofit of ducting within 24 hours is something you won't find anywhere. Far exceeds what I have experienced and truly a pleasure to work with. read more

We needed abatement, removal of old system and duct work and new HVAC system. Curtis and his team are top notch, responsive and were quick to get the work done. Great guy and team-and a very fair price comparatively. I would not hesitate to hire ASAP. Our experience was wonderful. read more

I had Curtis out at my home to troubleshoot my heating system issues. He was prompt, professional, and knowledgeable. He determined he issue in a few minutes and fixed it. Our heating unit is a dinosaur so once it retires on us we will definitely be calling them back out! read more

My second review in 3 years , once again our air conditioner went out at 8:00 at night on one of the hottest days of the year we called ASAP at once and they came out early the next day and fixed the problem in 10 minutes, now we're relaxing in a nice cool house , thank you guys so much . read more

Awesome guys, great service, great price, quick service. I left a message and was called back the next day in the am. Had a tech at my door in 2 hrs and they came the very next day to move my ac. Quick and easy to work with. Id use them again and recommend you do too!! read more