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    High Performance Heating & Air

    5.0 (817 reviews)

    Services - High Performance Heating & Air

    HVAC system maintenance

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    John is working on our AC. Thank you, John!
    Hiromi N.

    John to the Rescue AGAIN! Unfortunately, our AC's refrigerant leak was much worse than we hoped, and it stopped working during the heat wave. It was hard for me and my husband to deal with the heat, but it was so much harder for my dogs. When I reached out to John, he did not only get back to me right away but quickly came to add more refrigerant to our AC. Now my dogs are so happy and comfortable that they have been playing all afternoon. He also provided us with some advice as to how to chose a new AC unit, installers, etc. John is so knowledgeable, and I am so grateful that I have met him. He is honest, trustworthy, and very fair. Oh he is super punctual too (so that you don't have to waste your time on wondering when he shows up). I definitely recommend him!

    The innards of the furnace.

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    5 months ago

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    28 days ago

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    26 days ago

    Excellent at what he does, you can count on Jon - honest, reliable, & obviously very knowledgable .. you can't go wrong.

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    11 months ago

    Once again John came through for us. He even put us in touch with an HVAC contractor to install a new coil after he diagnosed the leak.

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    Page 1 of 21

    Ask the Community - High Performance Heating & Air

    Hi i have a day and night ac and the fan outside stop working .. what do u think is the cause?

    If you mean that the outside AC UNIT (condenser )'s FAN which is located on the top is not spinning, with thermostat set tocoolis the unit making a moderately loud motor sound, if so that would be the Compressor at the very bottom. If that does not… Read more

    John-I have a heat pump system. I seem to have a coolant blockage of some sort to the air handler. Do you repair heat pump systems? It is a Comfortmaker. Thanks-…

    I need to fix a heater in a condo in Benicia. The model is DCF-30. Will you be able to help? Thanks…

    View All 5 Questions

    Review Highlights - High Performance Heating & Air

    As always John was very responsive and got my heater back on-line on the same day I called.

    Mentioned in 722 reviews

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    Perfect Star Heating, Cooling, & Electrical

    Perfect Star Heating, Cooling, & Electrical

    4.6
    (586 reviews)

    I requested a quote for an AC unit installation, and Elvin was our technician. He was very…read moreprofessional, knowledgeable, and helpful throughout the process. He carefully reviewed all of our options and helped us identify the best solution for our needs. My husband and I truly enjoyed working with him. His friendly attitude, professionalism, and willingness to answer our questions made the experience very pleasant. We greatly appreciate his excellent customer service.

    Unfortunately, your response omits several important objective facts that I discussed with you…read moredirectly during our phone conversation. First, repeatedly referring to my furnace as "a 1996 furnace" is misleading. While the cabinet was originally installed in 1996, all major internal components were professionally replaced five years ago. Multiple licensed HVAC contractors immediately recognized the refurbishment during their inspections and all independently concluded that my furnace was in excellent operating condition with decades of service life remaining. More concerning was your technician's sales presentation. I was told my furnace was a fire hazard, posed a carbon monoxide risk, and required replacement in the interest of safety. Those are serious claims. Yet four independent licensed HVAC contractors disagreed with that assessment, and none recommended replacing the furnace. Instead, they all recommended replacing only the air conditioner. You also claim the photos your technician showed me were legitimate. That claim is difficult to reconcile with what I personally witnessed. I watched all four of the other contractors perform their inspections in real time. They each inserted their phones into my furnace, showed me live video from inside the unit, and provided photographs of the internal components. All four sets of images were consistent with one another. None resembled the photos your technician used to justify replacing my furnace. That discrepancy is exactly why I sought multiple independent opinions before making an $18,000 decision. During our phone call, I explained all of this to you and provided the context regarding the refurbishment. Your public response ignores those facts and instead repeatedly relies on the original installation date to justify the recommendation somehow. My review was never about whether homeowners can replace both systems at the same time. Many choose to do so. My concern was being told that I NEEDED to replace a recently refurbished, fully functional furnace because it was supposedly unsafe. After obtaining four independent opinions, I concluded that your recommendation was not supported by objective facts. "Facts don't care about your feelings" the saying goes. Prospective customers can draw their own conclusions. I certainly did, which is why I sought additional opinions before authorizing nearly $18,000 in work. That decision saved me thousands of dollars, a potential service install nightmare (see the numerous 1 star reviews by others) and I stand by my review.

    High Performance Heating & Air - hvac - Updated July 2026

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