Marco was excellent! He responded quickly, was very professional, and got the job done fast and…read moreright the first time. It's hard to find someone this reliable and skilled -- I'm very happy with his work and would highly recommend him to anyone who needs a good plumber.

It's such a blessing to eventually find them. It had taken me one month to get quotes from plumbers…read moreand figure out the root problems since our toilets backed up. When I was sure that we had to first replace the whole septic system, I got quotes from many companies and building 5 offered the most competitive price. I was told by some company that cheap means less quality. Okay, please use your own judgement. I can only say they are not greedy company, or maybe they use fewer workers with less time but very efficient work. Maybe no long warranty is also a factor. So it depends on what you want. And during the work, they were very transparent with each process and helped me take pictures of every step they did. Josh and Alan were very patient in answering all my questions. They even change the main sewer line connected to the tank which is not in the scope of work. And the toilet already started to flow. Josh is super honest with the price, he took down the part that they didn't do at the end. They not only saved our pocket but also the time. They did a wonderful job within a day with cheapest price which some company has to finish in a week but charge triple. They truly care not just for the money. Thank you for everything. A lot of blessings for your business.

Sandra and all the staff are great here. Had a few emergencies and they came right out and took…read morecare of my issues. Highly recommend this business.

I had a toilet clog which had crippled the plumbing in my business and I'm so glad i found these…read moreguys. They are located only 5 minutes away. Two of their servicemen came out very quickly in response and finished the job within 30 minutes. I believe one of their names was Gabriel. Highly recommended and I will be using them in the future definitely!

Been using Aurelio for 12 years to pump my tank. He's always readily available does great work and…read moreis fairly priced. I'd recommend him to anyone. He's also a considerate and good person from my experiences with him.

This was our 4th time calling Al - he also helped in Jan 2023 but I was out of town and I didn't do…read morean update review. We had ficus tree roots growing in one of toilets pipes in 2022/23 and Al helped us realize the plumber needed to do deep work to get roots out ( Jan 2023) Dec 2023/Jan 2024 Al & his crew are just amazing. It was time for our yearly maintenance - and they do such a great job while showing you what needs to be done. Owning a home with a septic system is so different from a home connected to sewer lines. We still have one CHRONIC plumbing issue that Al helped identify - and his expertise is priceless when preventing much bigger problems. Grateful. Because of his help- we can plan when to fix a connection issue and we have time to do so- while avoiding a larger emergency. Because he has been here 4x it's apparent that this issue has been chronic with this home and we are finally realizing what the problem is and how to fix it. ( we have only owned this home since Winter 2019 - it will be 5 years in Feb 2024 and we now have an idea of what the issue is because of how repetitive it's been ) We think it's a connection issue from previous plumbers who really FD up the plumbing by not securing connections. We already fixed one mess by same plumbers. No I don't know who they are but I would love to know.

Incredibly impressed with Jose and his honesty. Arrived to my business on time to fixed a problem…read morewith my toilet which was not flushing properly. Come to find out only a simple adjustment was needed, so he did not even charge me for the travel and time. He could have lied and I would not have even known. Called him a second time for another job well done...

I hired this company for what was originally a laundry room plumbing alteration. The contractor I…read moredealt with throughout was Jose Romero. The job then escalated into a slab leak repair and a whole-house repipe, and despite paying $6,950, the work was never completed. Fair warning about how this operation works: Jose comes across as a genuinely friendly, likable guy. That is exactly what makes this situation so dangerous for homeowners. The friendliness is how the requests keep coming, a couple more days, a little more money for "parts," framing the work like he's doing you a personal favor, while the total climbs and nothing gets finished or documented. The pattern throughout the job: * The timeline kept extending. I was repeatedly told they needed "a couple more days," then more money, then permits, which were never actually pulled. No permits exist for the repipe work done at my home. * The majority of the hands-on work was not even performed by Jose himself. It was done by his daughter's 22-year-old boyfriend, who Jose said he was "training," while Jose sat in his truck and only came in when he "needed" to be there. So the work I paid nearly $7,000 for was largely performed by an unlicensed trainee with minimal supervision. * I asked multiple times for an invoice, receipt, or any documentation of parts and materials purchased. Every time, I was told "I'll get it to you." To this day, I have received nothing, not one receipt, for nearly $7,000 in payments. * Communication was deliberately steered toward phone calls. Requests to handle things in writing were avoided, which I now understand kept there from being a paper trail. * Payments for "parts" were requested along the way, always framed as though the work was being done as a personal favor to me, while the costs kept climbing. The licensing issue: Before the last payment, I asked Jose Romero directly, in person, whether he was licensed. He told me yes. Only after the work stalled did the real story come out: he does not personally hold a contractor's license. He operates under a friend's license through what he calls a "sister company," and says he's still in school to get his own license. In California, a contractor's license cannot be borrowed, shared, or used by an unlicensed person regardless of any business partnership. I confirmed with the CSLB that no valid license covers the person who actually performed and collected payment for this work. The money: After the job stalled, I had multiple licensed plumbers independently inspect the work. Every one of them estimated the actual value of the labor and materials at $500-$750 total. I paid $6,950. When I asked for an accounting of where the money went, none was ever provided, because no invoices or receipts exist. I've had to borrow money from family to hire a licensed, permitted plumber to redo the work correctly. Where things stand: I have filed/am filing a formal complaint with the California Contractors State License Board and am pursuing recovery of the funds, including through small claims court if necessary. Everything stated here is documented in text messages, Zelle payment records, and written assessments from licensed plumbers. My advice to anyone considering this "company": 1. Verify the license yourself at cslb.ca.gov, don't take anyone's word for it. Check that the license belongs to the actual person doing the work. 2. Get every quote, change, and payment in writing. Refuse to do business by phone call only. 3. Never pay more than California's legal down payment limit (10% or $1,000, whichever is less) before work

I am pleased with the quality of service and his helpful suggestion to making my life easier. I…read morehad to dig to get to the septic covers and he suggested I refill with sand to make it easier to expose next time. He communicated with me throughout the day, giving me updates to when he will arrive. That was much appreciated, since most services just tell you the day they will come and you waste most of the time waiting. Thank you for the great service.

Had a problem with my septic tanks need to pump before the Holidays, he came out fast was very…read moreresponsive, did the Job in short order and time not necessarily thorough and then charged me double what I normally pay for pump service because it was short notice in the evening... Won't use him for normal service provider

I had a clogged mainline that affected the toilet and shower. First of all, Eddie, the owner,…read morepicked up as soon as I called. There was no answering service nor did I have to leave a message on voicemail. He was able to take a look at the problem same day. Eddie explained what the problem was and what the options were as to how to unclog the mainline. As a homeowner, I appreciated the important details he shared in not only fixing the mainline, but the care and maintenance of pipes that are no longer being sold. The cost was way more reasonable than what I was quoted by the previous plumber I had called. Communication and service went beyond my expectations with TP Rooter, so now we have ourselves a new and RELIABLE plumber. Thank you, Eddie.

Eddy to the rescue again. I thought I'd do a quick replacement of my guest bathrooms toilet…read more Little did I know, I'd run into some 1950s level corroded iron flange that needed to go. I shot Eddy a call and he was realistic with his ETA and was able to quickly come and tackle the project since he was near by. Definitely wasn't an easy project due to the slab (those guys in the 50's caked on some extra thick slab) but Eddy and his crew got my flange situation fixed and slapped on my new Toto drake for me. Highly recommend having eddy and tp rooter saved on your phone. Whether I have a backed up toilet, need a snake or hydro jet, Eddy is your guy. No hard upsells and no bullshit. Eddy values your time and goes above and beyond to make sure your problem is resolved.

We called Craftsman Sewers for a free estimate after dealing with two other plumbing companies that…read morewe're trying to sell us way more than what we needed for a sewer line replacement. Their technician Chris showed up on time and was able to properly diagnose our sewer line issues. we were given multiple options of repair or replacement & the benefits of each. We ended up going with the full replacement so that we never have to deal with the old sewer line in our front yard again!! we are very glad to have found them! I highly recommend their service for anyone in need. Thanks again for taking care of our sewer issue & having the property equipment that located our sewer line in the right direction when the other companies weren't too sure of where it ran.

Quick, professional, and easy peasy from start to finish. Our house needed a septic pump after…read moreabout 5 years since the last service. The team responded quickly, scheduled us without hassle, showed up right on time, and got the job done efficiently. Great communication and smooth service overall. Highly recommend!