I met with three others besides Felipe, and he stood out by far. He's a great guy--honest and…read moretransparent--never trying to sell me more than I needed. In fact, he even recommended cost-effective options. I ended up waterproofing the entire perimeter of the basement, with Alex managing the project. The team was friendly, hardworking, and respectful of the property. They not only cleaned up after themselves but actually left the basement cleaner than they found it, going above and beyond. Throughout the process, they were communicative and easy to work with. As I told Felipe before he left today, "I hope I never need to see you again, but if I ever have a basement issue, you'll be the only one I call or recommend."

After receiving two quotes on dry-proofing our crawl space (one pricey, the other a fortune), Joe…read morefrom All Dry came out and evaluated our crawl space, with a very honest opinion that was significantly less costly. We really appreciate that he did not try to upsell us and gave us the facts. Thank you!

Had a great experience with Junior and his team today. As a new home owner, I wanted peace of mind…read morethat my chimney was working right before I used it over the holidays. They went above and beyond to explain everything to me and even bought & cut up wood to have on hand. Highly recommend!

Excellent work on my chimney which was in bad shape. Professional, diligent and meticulous.read more

I cannot recommend David's company highly enough. I had a water issue in my basement where the…read moresump pump was draining out into my back yard and the water was seeping in through my foundation back into the basement when it rained heavily. He designed and installed piping which instead tied into the drainage system and I haven't had a drop of water in my basement since. Professional; courteous; reliable; very fair pricing; great crew; and most of all - completely solved the problem. I absolutely recommend David and his company to solve any problem he handles.

DML is awesome they fixed my basement from water and they also do the landscaping at my condo…read morecomplex! Thanks

I didn't work with groundwork only because I needed work they don't do however. I can say they are…read moreprompt and have excellent communication skills.

Sold a bill of goods. Once they got their money, their customer service was nonexistent. Still…read morewaiting for a return phone call to fix a post that was installed crooked. They also stated that as part of the project they would be able to lift the house the required 3/4 inch. Still waiting. Very convincing sales person, very poor follow through.

Cisco and his team were fantastic. Arrived on time. Kept us informed throughout the process. We…read morehighly recommend them

I had an appointment scheduled for today, May 9th and no one showed up. Since my appointment was on…read morea Saturday, the main phone line was closed and no one picked up. In the two emails and two texts I received from them with appointment details there was no after hours line or way to contact them at all. I'm very disappointed in their service, and it is disrespectful that I book my entire afternoon to be home only to be blown off. Beware before using Connecticut Basement Systems.

I requested the owner to come back as what they did in our basement did not solve the problem. I…read morethen emailed explaining how what he said we needed was incorrect and we wasted 1800 dollars. The owner offered to call and never did. He left it unresolved.

I had leaks in my basement. Owner Mr Robert Balesano "repaired" and guaranteed it in July 2023. Now…read moreleaking again at bottom of wall - he sealed wall and water just finds another path. Came to look at it said it is a new problem and will get back and despite attempts he never did. Terrible do not use him

Still working very well. THANX. One thing, the pipe from the…read more"catch-bucket" that is pumped outside into a vertical pipe, the water spurts out (must see) at the connection...it's an easy fix.

The salesman is very knowledgeable. We had to completely reverse engineer an old house system…read more Lots of water. Messy job. The crew of 3 worked aprox 5 hours each day and took 2 days to complete. It is hard dirty work and the guys were great. Respectful and pretty quiet. The system has been in for a week and the basement is dry...and getting better daily. A few downsides...the 70 feet of pipe in the ground has a giant mound over it the whole length which I now have to fix. We didn't have basement access from outside so the crew had to pass 1 bucket at a time out a window that unfortunately is right at our main entry. They did the best they could, but the decking and the shingle siding at the window area was trashed. Covered in mud/cement splatters and pretty scraped up despite the cardboard and plastic they laid out. I have some clean up work to do there as well. There is no "kim" copyright special cement...its quick crete... just add water home depot anyone can purchase. I figured about 1200 in labor and 2400 max in materials ( gravel,hoses,pitboss,matting and cement) I paid 9100.00 pretty big profit somewhere. All in all though....it was a flooding situation and the guys worked really hard and the system designed is definitely doing the job.

Curtis is the nicest man I've ever met. It's not the first time that he's worked for my family. He…read moreworked in Southbury at my moms house for a while and now he's worked at my condo to. I would always prefer Curtis before anyone else. You can count on him anytime!

No Loyalty Here! He's not loyal to his customers and he doesn't stand behind his work. He didn't…read moreshow up when he said he would and never finished the job on our chimney. He will not return calls or text messages. He took our money and we haven't heard from him again. We've had to hire another company to fix the "work" Curtis did. The second company said the work done by Curtis was so badly done they assumed we had done it ourselves. Save yourself the agony and hire a true professional.

We had a wonderful experience with American Dry Basements from start to finish. They were…read moreprofessional, knowledgeable, and took the time to thoroughly explain the problem and the solution. The crew arrived on time, kept everything clean, and completed the work exactly when they said they would. Since the installation, our basement has been completely dry--even after heavy rain. We finally have peace of mind! Highly recommend them to anyone needing basement waterproofing!

It nice to see in today times that you still have people that give you their open and honest…read moreopinions. We made an appointment with American Dry Basements System and we meet their reperenitive Paul Silva. Paul was very knowledgeable. He explained how the process would work how long it would take. He give recommendations and consel on our house structure and yard usage. I have to admitt it hard now a days, it is hard to find people that are well versed in their skills set, and when you do, those are the ones that you want to keep near you. My wife and I are still in discussion on the process and if we make a dission American Dry Basements System will be the choice for us.

Troy is the man! Called him on a Saturday and he returned my call within five minutes. He responded…read moreout on Monday and had two jobs completed within an hour. He was extremely skilled, reliable punctual and friendly. During these times it's very rare to find somebody like Troy. Don't hesitate to use him you won't be sorry.

Troy is awesome. We constantly need little things done around the house that I have no desire (or…read morecant) to do. I have used Troy a few times and he has always showed up, polite, competent and very fairly priced. And he works with a sense of urgency to not take more money from you. If something is beyond his realm of expertise , he will be straight up honest with you. I cant recommend Troy enough.