I was invited to a Yelp Elite event at the downtown location and thought, "why do I always travel…read moreto my hometown to get my teeth cleaned? Let me book an appointment." So I did. And it was great! This location is open until 7pm on Mondays and that is quite literally the best thing I've ever heard of. The waiting room was super relaxed and clean. The bathroom was clean as well. I got my X-rays done by their 2001 Space Odyssey-esque technology and loved being able to see the 3D model of my teeth with the wand experience. I had no idea I needed a mouth guard and that I was grinding at night! My hygienist was filling in from Downtown and her name was Nicole. She was absolutely the best! Every question I asked was met with a lot of patience and time. She would even stop the cleaning to go into depth -- she really gave me the best attention. My favorite part of it all was how often she and the doctor asked for consent: "open your mouth when you are ready" and "is everything okay or do we need a break?" I've never had this experience before and have always been shamed by my dental hygienists in the past. Dr. Andrew Hatashima was wonderful! I can't wait for my next appointment! I will be getting the ZOOM whitening procedure done.

Needing good neighborhood dentist? Check out Swish Dental Family Mueller…read more I actually booked the wrong location but Swish Dental but it ended up being just fine. The facility is super clean the staff (Ashley, Laly, Charlene, & Dr Nebraska) are friendly and open. For toothpaste they recommended crest whitening. Avoid any baking soda based toothpaste as it is apparently abrasive and can scratch the teeth. Parking can be a challenge as it's only street parking. I got lost in the parking garage for 5 minutes before I figured it out. The only downside is that they don't do gold filings oh well. I would come again. 8/10 teeth

Everyone who works here is so kind amd helpful. Other dentists and their staff have been rude or…read morejudgmental, but not at Perspective Dental! They don't want to make you feel badly if you're not perfect, they listen and answer all your questions, and they go above and beyond to help.

The very best dentist and office staff I've ever been to. Dr Smitherman takes as much time as you…read moreneed exposing the procedure and options available. Staff is wonderful at keeping things running smoothly and anxiety free. I fire in from out of state for this visit.

Incredible customer service! I was extremely nervous about going to the dentist after a 7 year gap…read morewithout insurance to do so. Although my own maintenance was fairly commendable, there was no judgement from any of the staff. Everyone I met, from the front desk, to the technicians, and dentists, were all so well toned and communicative for all good and suggestive points. I've gone several more times since and they are my #1 recommendation when it comes to dental work, On top of that my cleanings coming out flawless, they're surprisingly pain free!! I so love coming here.

Terrible Experience - Racial Discrimination and Disrespectful Treatment…read more I arrived on time for my 10:30 appointment, checked in, and was told to wait. After waiting for nearly 30 minutes, I noticed multiple people who came in after me were seen before me. At first, I thought it might be a scheduling mix-up, so I continued to wait. But when it kept happening, I decided to leave at 10:55. Shortly after, they called me saying they couldn't locate me, which was insulting after I'd been waiting for so long. It felt like my time was completely disrespected, especially when I saw others being treated ahead of me for no apparent reason. I went in for a consultation about braces, but this experience was the worst quality of care I've ever received. Based on what I experienced, I can only describe this as a form of discrimination. I won't be returning, and I would advise anyone else to be cautious when choosing this office for care. Attached are screenshots of both my appointments and the call timestamp for proof.

Being blessed with bad teeth, I would consider myself a "power-user" of dental care throughout my…read morelife. I've been seeing Dr. Labombard for 7+ years and he is by far my favorite dentist I've ever had. His knowledge and willingness to share with me what's going on with my teeth has been incredible. He has my full trust and he's a great guy! The way he treats his staff is second to none. Respectful and kind. My regular hygienist, Dylan(sp?) is also the best hygienist I've ever had. She's so thorough and gentle. Nelda at the front desk is also so kind and patient with me when I inevitably need an explanation on one thing or another. All around great practice and a great group of people. Everyone should know about this place.

Years ago this article confirmed my suspicion of dentists and validated some of the experiences I'd…read morehad with them: https://www.theatlantic.com/magazine/archive/2019/05/the-trouble-with-dentistry/586039/ I tried multiple practices in town and had fillings recommend to me every visit I had. I'd go to a different practice for a second opinion and have fillings recommended to me too - but of different teeth from what the first practice recommended! Extractions, gum work, all kinds of additional procedures were suggested to me with the underlying threat that if I ignored their advice, I was neglecting my health. Enter Dr. LaBombard and Airport Dental. In 5 years he's only once told me I've needed a filling, and I have had zero issues with pain or infections so I don't think he is undertreating me. My wife, who takes meticulous care of her teeth, also used to regularly have fillings recommended at other practices. At Airport Dental she's had no such issues. The office is clean, quiet, and well-lit but it does not have the spa appearance (or location) of other offices in town. But I'd suggest you ask yourself where those fancy offices are getting their money from. The hygienists are all great too and everyone in the office seems to get along. I've had multiple hygienists work on my chronically tea-stained teeth and they've all been great but Dillon has deft hands and the patience of a saint. Ethical, kind, straightforward are probably the 3 adjectives that best describe this practice. If Dr. LaBombard and co. ever move or close down I will probably give up on dentists.

I initially considered Castle Dental as my new dental office, but my experience left me extremely…read moreconcerned. I forwarded them my dental X-rays straight from my previous office, which included both bitewing and full-mouth images (all taken a few months ago), but Castle Dental told me I only submitted bitewings and that I would need a full-mouth series. Given that these are only covered by my insurance every 24 months, and that I just got them done a few months ago, I would need to pay out-of-pocket for this. I confirmed with my original dentist that they had indeed included all X-rays in the email. This made me immediately distrustful of Castle Dental, because it meant that the office either did not check carefully or was misinformed about what they had in front of them. That alone was enough for me to cancel my appointment, but in fact, more happened. Additionally, the office could not provide an estimate prior to my appointment, stating they would only discuss costs in person. This is entirely counterintuitive. Patients need to know if their insurance covers services and what their out-of-pocket costs will be before sitting in the chair. I asked if it was possible for them to run a benefits pre-estimate, and it genuinely felt like they had never considered that. They ultimately said that they would leave a note in my account for that, but did not give me any hope that this would actually get done. Lastly, I was told I would need a diagnostic visit first, then a cleaning, then additional visits for any other necessary procedures. This felt like an unnecessary step to add appointments, potentially just to increase charges to me or my insurance. They scheduled the diagnostic for later this week, and said the cleaning would happen in May, at the earliest. I am moving out of state between now and May, so I requested that they cancel everything. Overall, the experience raised concerns about transparency and professionalism, so I decided not to move forward with Castle Dental. I am very disappointed with my experience. Regardless of scheduling not working out, I did not want to move forward with this office due to the other issues.

Terrible experience at this Castle Dental location. Terrible staff and terrible experience. The…read morepeople answering the phones would answer my calls and immediately say please hold and leave me on hold forever. They never took my calls until i called from a new number. I will say the only positive out of this was the hygienist, she should probably go to another office. I was told that I needed a filling and wasn't warned about it being on the wisdom tooth and that it could hit a nerve and cause or irritate infection, i believe this dentist didn't properly review my X-rays or warn me. As a result, i left the office in pain and worse condition than when i walked in. Shortly after i got a second opinion from another castle dental and the dentist there said he would not have performed the filling or he would've warmed the patient first of the possibilities or even referred them out to an endodontist before doing the filling. The dentist said i should try to get a refund, but 41 st street is being difficult. The tooth that had the filling will be extracted so the doctor at this office took me for my money. I could have use that money for a root canal or extraction and i could have done so sooner. This doctor has left me in pain for months! Also, the facility is in poor condition. I do not recommend this specific office, dentist or staff.

I have been a patient of Dr. Keith's for well over a quarter of a century. I was born in 1950 and…read moregrew up in the dark ages when a trip to the dentist meant pain and anxiety. Even in more modern times I had some bad experiences that made me hesitant to see a dentist. That completely changed when I found Dr. Keith. Thanks to Dr. Keith and his excellent staff, for the first time in my life I have felt perfectly comfortable going to the dentist (I almost fell asleep during a root canal once). I have especially enjoyed--if that is the right word in a dentist's office--listening to Dr. Keith think aloud with his amazing dental assistant, Kelly, as he solves a difficult problem. And I haven't made his work easy! Ancient and difficult to reach molars, an odd crossbite--Doctor Keith even came into the office on a Saturday morning to stabilize a tooth I broke the night before on an olive pit. I also want to give a special shout out to Pamela, who keeps the whole show running at the front desk. And also to Lacey, my incredible dental hygienist since Jay retired. I cannot recommend Dr. Keith enough. Ray Young

Not only is Dr. Keith an exceptional dentist, his office administrator Pamela is exceptional as…read morewell!!! In a busy office when I was making an appointment for a crown replacement for next October, she took the time to explain in detail the strategies available to me to afford the dental work. I am really appreciative of this! Not many offices provide such professional yet caring "hometown doctor" care and I am continually amazed by this at Dr. Keith's office!

An amazing experience here as a new patient, the location is very clean, they were so accommodating…read morefor timings and the friendliest dentistry staff I have ever experienced. I met almost everyone and regardless of where you are in your dental health journey they were very non-judgmental and professional. Gave me advice and never made me feel bad about being behind in oral care. My deep cleaning has been phenomenal so far and pricing with insurance was always fair, haven't encountered any hidden fees or upselling yet. Would highly recommend if you are nervous about dentists, haven't been to a cleaning in awhile or need special attention for your teeth in a judgment free environment.

I recently had to switch dentists because my insurance changed. I loved my previous dentist and had…read morebeen going there for years so I was nervous about switching. My first visit to Walton dentistry was fantastic. The hygienist was super nice. I have mild sleep apnea and grind my teeth at night so I was interested in a mouth guard. Instead of just going with it, she explained that it was not covered by my insurance and talked to me about several alternatives. When Dr. Walton came in, he also talked to me about options and things I could try to help with my grinding and sleep issues. They were so caring. Unfortunately, I had a cavity so I had to visit again. Once again, they made sure I was as comfortable as possible. I even got to watch Netflix with headphones. I am so happy to have found them.

If I was just giving the wonderful people who were treating me a review, this would be 5 stars!…read moreThey were wonderful, gentle, understood I had, had a bad experience before, and had not been to the dentist in a long, long time. I loved the people treating me. Unfortunately, my rating dropped dramatically with the people working the front desk. Though nice, they caused a money nightmare. I went in for the first time for an emergency exam, my mouth was sore and swollen. I gave them my insurance and went back. I paid what my insurance didn't and made another appointment to actually get an in depth exam, x-rays, and a cleaning. The receptionist gave me a page that told me about how much everything n my next visit would cost, and I squeezed that with a little bit extra into the dental budget. Later that week, Delta Dental sent me a receipt with how much they covered and how much I might still owe. (The amount I had already paid) I got there for my second visit, and I told everything on the front end looks great, and am sent back. I had finished the x-rays, exam and cancer screening when the lady from up front stepped in, declared that they don't take the Delta Dental that covers me, and that everything done that day was full price (they felt bad and gave me a tiny discount) and did I want to continue on with the cleaning? I stared at her in confusion and horror. Then, I showed her the insurance receipts where they covered me in the previous visit. I also showed them where my Delta Dental web page showed they were in my network. (Which was how I found them) They stated that they hadn't been paid by my insurance yet for my first visit a week before and would have to pay for that visit too. I got out of the chair in shock and declined the cleaning. I went back and forth with the receptionist, nearly in tears. I have a large ovarian cyst that was getting painful, and the money that was set aside to deal with that was the only place I could pull the money from. I paid the full amount, that they said I owed them. They said they would try to bill my insurance, and if it went through, they would refund the money. And if they got paid for that first visit, I would be refunded for that one too. (I showed her again where DD stated they paid for my first visit). They never even attempted to bill my insurance for the second visit. I later called DD and asked. They did call me many, many times to try and get me in for that cleaning, however! I answered each time, hoping they had figured out the insurance problem. Each time I was met with confusion, was told that they DO take my insurance, then told that they would find out what was going on and call me back. I would get a call back from someone else asking me to schedule my cleaning... again. I never got to talk to anyone who said they would figure it out again. (Or maybe I did, and they played ignorance). It's now been several months. They never attempted to bill my insurance, so I never got my money back. And because of how much I had to pay, I have been living on a prayer that the painful cyst does not burst because I don't have the money anymore to see my doctor. (Jan 1st, I'll have money in my medical spending account and can finally go then.) I will not, however, go back to this dentist office.

Divya Shetty is incompetent at diagnosing and recommending a solution and it is best to have a…read moresecond opinion. In 2021, Divya Shetty recommended gum grafting to address gum recession and preventing bone loss and also got another specialist to back her recommendation. Apart from the cost, I would expect a doctor to make a recommendation after considering side effects and long term benefits. In the last 2 years after using a nigh guard and speaking to multiple dentists and specialists in Austin and in India, the clear recommendation was to stay away from surgery in my case. I have not had any issues since. My wife had a similar bad experience where she was asked to put a cap for a tooth without first completely diagnosing the issue. If you have an option, then avoid this business.

I've been seeing Dr. Adrian Bernal at East Austin Dental for about eight years, and I can't…read morerecommend him and his team enough. Most recently, I had an unexpected dental emergency involving a salivary gland infection. Dr. Bernal was able to get me in quickly, thoroughly evaluate the issue, and help relieve the pressure by draining the infected gland. What could have been a stressful experience was handled with professionalism, skill, and genuine care. Throughout the years, Dr. Bernal has always taken the time to explain things clearly, answer questions, and make me feel comfortable in the chair. His entire team is friendly, welcoming, and consistently provides excellent care. If you're looking for a dentist who is knowledgeable, compassionate, and truly looks out for his patients, I highly recommend Dr. Bernal and the team at East Austin Dental.

My wife and I have been going to EAD ever since my terrible experience with Swish several years ago…read more(see: https://www.yelp.com/biz/swish-dental-east-4th-austin?hrid=CEgFs5ytjHbN4NxusWcDoA). Duyen is a wonderful hygienist, gentle and non-judgmental about my terrible flossing. I'm lucky to not have any major issues but my wife recently had to have an old crown replaced (put in by her family dentist back in CA) and she was very happy with their work. These guys are honest and old school (but tech-forward where it makes sense). No unnecessary upselling or over-treatment, which I appreciate.

I have been searching for a new dentist for a couple of years, since the dentist I had for the past…read more10 years stopped taking my insurance. I have tried several dentists, but was not 100% comfortable with any of them-- at one, the staff was really nice, but the dentist recommended a lot of unnecessary work. At another, the dentist was OK, but the staff always seemed to be brand new and not sure what was going on. I think I have finally found a landing place with Dr. Gillette and Moontower. The staff were super personable and helpful, the location is convenient and comfortable, and the dentist was knowledgeable, competent, and efficient. I felt well taken care of and at home at Moontower, and it doesn't hurt that there was great music playing and the office was decorated really nicely. I'll be back in 6 months!

Great services and facility. Straight to the point. Did not try to upsell you anything. The…read moredentist, Landon, is incredibly friendly and answer all of my questions.