I want to give sincere credit to The NOW Massage in Long Beach for how they handled a difficult…read moresituation and made us feel valued as long-time members. My girlfriend and I have been members of The NOW for years! long enough that our current membership rate is no longer even available. We genuinely enjoy the brand and have continued supporting it because the experience has usually been consistent and worthwhile. Recently, we had an issue with another NOW location after a massage appointment was cancelled during a stressful emergency involving a chemical spill and mandatory evacuation orders near our home. Even though we cancelled through the app within the required timeframe, that location still removed our credits. After the situation was escalated, the Long Beach team stepped in and handled it with professionalism and care. A team member Brianna contacted us, apologized, listened to what happened, and let us know they would take care of us. That response meant a lot. She let us know that the GM/Owner Jaime knows who we are as long time members. What I appreciated most was that Long Beach did not make us feel like we were just another transaction or hide behind policy. They treated us like loyal members, acknowledged the situation, and worked to make it right. Customer service matters most when something goes wrong, and the Long Beach location showed exactly why we have stayed members for so long. We truly appreciate their follow-up, accountability, and willingness to take care of us. THANK YOU SO MUCH

I wish I can say I love this place since its not far from my work…read more I've had a lot of massages in my life and hadn't had one in a while. I was in need of one and have been looking for a spot near my work. I booked The Now online for a 50 min massage with an added $20 deep tissue option. Booking was easy and I did like that you can pay in advance online. You can select if you prefer a male or female masseuse and which type of massage you want and the duration. Upon arriving I was given some cucumber water while waiting. My masseuse met with me before to talk about where to focus and preference. I told him I wanted it hard and to focus only on upper back, neck and shoulders. My massage started off pretty soft and I had to ask him twice to go harder. He also didn't really get in there and it definitely was not deep tissue. It was relaxing but my home massager probably does a better job honestly. I've also had much better massages for half the price elsewhere. The massage "rooms" are divided up by fabric. They're still pretty private but you need to stay quiet with your masseuse. The staff is really nice and my masseuse was nice as well. I just wish he hit the spots I needed. After the massage I was given more water and checking out was easy since I had already paid. I just tipped. Parking can be found in the lot. It's 2 hours complementary. The Now is located on the first floor in 2nd & PCH and is directly across from Boba Guys.

### Facial Review: A Truly Rejuvenating Experience with Mindy…read more I recently had the pleasure of experiencing a facial with Mindy, and I cannot recommend her services highly enough! From the moment I arrived, Mindy's warm and welcoming demeanor put me at ease. The atmosphere of her treatment room was serene and calming, which added to the overall experience. Mindy took the time to discuss my skincare needs and preferences, ensuring that the treatment was tailored specifically to me. Her attention to detail is truly impressive. During the facial, Mindy used high-quality products that felt luxurious on my skin. I especially appreciated her expertise in using techniques that not only cleansed my skin but also provided a relaxing massage that melted away the stress of the day. After the treatment, my skin felt incredibly refreshed, hydrated, and glowing. Mindy even provided me with helpful tips for maintaining my skin's health at home, showing her genuine commitment to her clients' wellbeing. If you're looking for a top-notch facial experience, I highly recommend scheduling an appointment with Mindy. Her skills and dedication to her craft make her services stand out. I can't wait for my next visit!

EXCELLENT!!! Thank you so much for taking care of Michelle this afternoon for her birthday. We will…read morebe back soon......................Men, just a suggestion especially Mothers Day is right around the corner...want to make your girlfriend or your wife sooooooo happy? and of course more beautiful??? Take her to this spa for a facial and massage..... Thanks again Mindy:) Her skin is glowing...

Lovely 90 min deep tissue with Cleyton!…read more I walked out feeling way looser and relaxed and also inspired---I need to take much better care of my body. The studio itself was beautiful and calming. And the music Cleyton played was relaxing piano. Thank you Cleyton!!

More amazing massage therapists I have to share on yelp! First of all, I'm happy to recommend Vida…read moreOrganic Wellness in Seal Beach as I've been going monthly for 20+ years and always leave refreshed. Recently, I've been fortunate to have deep tissue massages from Fabiana, who is a shop favorite, and Patricia Dutra, who was new to me. I can't recommend these two highly enough!

After microdermabrasion I told Carrie that I look like I have a Snapchat filter on in real life!!…read moreMy skin looks incredible. Carrie did an AMAZING JOB!

Phenomenal service and facial from Carrie! She made me feel relaxed from the beginning until the…read moreend. Definitely consider her services if you need some good TLC and a refresh!

Kerri is the best at brows! I live in San Diego and do my best to schedule anytime I am in town.read more

Been going to Kerri for over a year now and she is phenomenal. She is incredibly efficient,…read moreeasygoing, and knowledgeable. The atmosphere here is relaxing, and the pricing cannot be beat. Plus, I'm usually in and out of there within 45min!! If Kerri ever moves, I'm moving too!

Vicky was great!! Must see and visit Come for a treatment…read more There are options and packages for you to select too

Nice interior with friendly staff. The whole process is pretty pushy as they try to sell you their…read moreoverpriced products and devices.

I've been coming to Sanctuary Spa for a while now and it's easily one of the best self-care…read moredecisions I've made. I see Emma for facials and she's truly the best. She takes the time to understand your skin, your goals, and what's actually going on instead of just going through the motions. Every appointment feels really personalized, which I appreciate so much. One thing I love is how she recommends products in a way that feels thoughtful and genuine. There's never any pressure, just helpful guidance that's clearly based on what will actually work for you. The spa itself is in a super convenient spot in Long Beach and parking is easy, which makes a difference. The whole team is always warm and welcoming, and the vibe is calm and relaxing every time I go. Emma is a big reason I keep coming back, and I'd absolutely recommend checking this place out.

Was looking at several places for a prenatal massage with affordable pricing and found this place…read moreon Yelp. Booking online was super easy, which I appreciated. I had my first prenatal massage with Christina, and she made the experience very comfortable and relaxing from start to finish. She walked me through everything, applied great pressure, and made sure I was comfortable throughout the session. The room was dark with calming music, which made it even more relaxing. Overall, it was a wonderful experience and I would definitely come back again!

I had a wonderful experience with Svetlana today. She was very knowledgeable and gave me the best…read morefacial I had in a long time. Highly recommend her and the nanoneedling facial!

I stand by my original review and encourage anyone who reads it to check out my profile to see I've…read morebeen on Yelp for a long time and prefer to write positive reviews to negative. Also be sure to check out the reviews that have been muted by Yelp. Needless to say, the response from the business isn't great. They don't take accountability; there is no apology; there is no effort to make it right. Instead, they tried to say it happened a while ago (it happened about a year ago) and that I lied. I did not. As I mentioned in my first review, I received a PARTIAL refund. I am still out of pocket $1,200 for services I was unable to use. I would have been happy to move that money to facials or something else, but they refused and only offered the laser treatment. There are a lot of med spas out there. My recommendation is to check out another place.

This was not a professionally conducted colonic. My sister was required to operate the colonic…read moreherself with no prior training or explanation that it would be self-administered. She was given a massager and told to turn the water on and off on her own during the session. This was extremely uncomfortable and distressing for her. There was no clear disclosure before the appointment that this was a self-service setup. A procedure this invasive should be handled by a trained professional with proper guidance and informed consent. If this is a self-operated service, it needs to be clearly stated before booking so people can decide if they are comfortable with that. This experience did not feel safe or professional.

Debbie was awesome and I highly recommend going. First time getting a colonic and it was easy as…read morepie.