Zivko is my go to with all things plumbing. Responds fast, explains the process, and only repairs…read morewhat is neccesary. Have worked with him both in my own home and a rental and only use someone else if he is not available. Pricing is appropiate as well.

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

I had the pleasure of working with this company; and let me tell you...I highly recommend. The…read moreprocess was quick, convenient, and transparent. There is such a value in working with an honest responsive company-- it's a breath of fresh air! They explained the process thoroughly and walked me through every step. I will definitely be sending referrals to Durance and using them moving forward. STELLAR WORK!

I needed my backfkow preventors replaced. To my surprise this is an every five year thing. They…read morecame out to my home and very happy with the work. Most important thing was they were punctual, very neat and didn't create a mess, lastly they were very profesional and informative. Highly recommend!

He's not kidding about calling anytime you're in a jam! He provided excellent and immediate…read moreservice; I will call again for any future plumbing needs.

I called Champion Plumbing & Drains on a Sunday for an emergency visit for an actively leaking…read morewater heater at a tenant occupied rental property. At the initial visit, the technician/owner diagnosed the tank as rusted and leaking from the bottom and said it needed to be replaced. Champion quoted me $3,250 for the replacement and scheduled it for Tuesday. At the emergency visit, the gas to the heater was shut off, but the water supply to the leaking tank was not isolated. The heater kept dripping and wetting the carpet outside the closet. I called the owner, Gus, because I was trying to understand why the water had not also been shut off and how my tenants were supposed to safely use the plumbing while waiting for the replacement. My tone during that call was information collecting, not accusatory. I was trying to understand what had been done, why the tank was still leaking, and how to minimize additional damage. Gus became defensive and told me, "I never told you I turned the water off." I was not blaming him. I was asking a pretty basic question about an active leak. It was Labor Day weekend and during that call it sounded like he was at some type of social event and did not really want to be bothered. I understand it was a holiday weekend, but I had paid $200 for an emergency visit and was dealing with an active leak at a rental property less than 24 hr after the visit. At the end of the call he abruptly hung up, and right before it disconnected I heard him say, "fucking people." The replacement was still scheduled for Tuesday. He knew I had three tenants in the property and that they effectively could not use the water at all because running water was making the leak worse. Tuesday came and the scheduled arrival time passed with no one showing up and no communication. I reached out asking for an ETA. Only then was I told they were fully booked and had to "pass on the opportunity." No rescheduled time was offered. When I later followed up with Gus through Yelp asking why they no showed and why he could not even give me another appointment time, his response was, "that's on you my man I don't deal with rude people." I completely disagree with that characterization. My tone had been focused on gathering information about the leak and how to manage it safely, not accusing him or his company of anything. If he decided after our phone call that he did not want the job, that is fine, but the professional thing to do would have been to tell me before the scheduled appointment. Instead, they just did not show up and I had to reach out after the appointment time had already passed. To their credit, they did refund the $200 emergency service fee. I had to find another company to do the replacement. Unfortunately they could not do it until Friday, so my three tenants were left without usable water for several more days. That company also only charged about $2,600 for the replacement compared with Champion's $3,250 quote. After all of this I went back and read the negative reviews more closely and wish I had done that first. There are multiple reviews describing similar experiences with the owner becoming defensive or offended when customers ask questions or raise concerns. After my own experience, those reviews made a lot more sense. They did correctly diagnose the failed water heater and they refunded the emergency fee, but the way everything was handled after that was unacceptable. Scheduling an urgent replacement, not showing up, not giving any advance notice, knowing three tenants were without water, then telling me "that's on you my man I don't deal with rude people" because I asked questions about an active leak is not how I would expect a professional company to operate. I would not use them again.

When my AC failed, Mike himself came out the day after I first called and a day where temperatures…read morewere approaching 100. While other companies blew me off until their schedule was clear (well into the next week), Mike didn't want me to suffer. He arrived on time, walked me through what he was doing, had the tools and part he needed on hand. Very knowledgeable and polite. Like any good business person, he said my 15 year old unit needed to be replaced, which is true. He did get the AC unit working and I will definitely call him to install a new unit!

Heater died and Mike and his team were able to get a new gas heater installed in just a few days…read more It wasn't cheap, but it was a big job and they did it very well. You might be able to find lower quotes, but don't sacrifice quality for a slightly better price.

We have used George the Plumber several times and have always been pleased by their service and…read moreresults. Most recently, Marvin immediately diagnosed a bathroom leak as a faulty faucet, and gave me the options for replacing it. He came back within an hour with a new faucet, installed it, and cleaned up perfectly. The company was very informative and businesslike in letting me know when they could come, and communicating before and after. They're a winner!

George the Plumber (which is actually owned by Mike) does excellent work. They have come to my…read morehouse to install new hot water heater, clear clogged drains and to install bathroom faucet fixtures. John is the plumber who came to my house. When he was here, he paid exceptional detail to installing the new hot water heater - custom fitting new copper pipes above the hot water heater. Also When he installed the bathroom faucets, he made sure everything was centered. He also explained that the the bathroom sink's countertop had a little bit of a stain under the originalfaucet, which could not be covered over by the new faucet, since the new faucet diameter was smaller than the original faucet.. I appreciated that he pointed that out. They completed the work several months back and my plumbing has been doing great ever since. In my opinion, they are a little pricey but they do excellent work and are super duper knowledgeable, experienced and detail oriented!

I called Shemtov at 9 p.m. and left a message explaining that the previous company had stood me up…read moreand that we desperately needed help because the situation had become dangerous. I wasn't expecting a call back because of the hour, but they called me back within 10 minutes. They came out the very next day, arrived on time, conducted a thorough inspection, and provided a detailed quote. The job was completed the following day. They're a small company, but extremely professional. Not once did I feel like I was being ripped off. Honest, dependable, and responsive--everything you want in a company when you're dealing with an emergency. I only wish I had found them sooner.

This is a very professional company. They get the repairs done right the first time. They respond…read morequickly and stand behind their work. I have used them often over the years and appreciate the quality service.

If you charge a fee just to come out it should be credited to the work performed. Every other…read moreservice I use does this. Separately, charge an appropriate price for hardware a 2.5x to 3x markup on a garbage disposal that I can price from Hime Depot or Amazon is too much. I have no comment on work performed the gentleman that came were professional and polite.

Overall, I had a wonderful experience, and I highly recommend GP's services, hands-down! Thanks to…read moremy friend Cori for the suggestion! The appointment process was straightforward and I was promptly scheduled at my preferred time. I also received a follow-up email and phone call the day before the appointment. The plumber, Jose arrived on time, and was very courteous, even taking the time to put on shoe covers before entering my home. He did this a few times as he was back and forth to his service van. I explained that I needed to replace the dual sink's supply lines and valves, as my current plastic supply lines lacked switches in the valves to stop water, also one line was too short which caused. After discussing my needs, Jose thoroughly assessed the situation and provided a reasonable estimate. During the work, I checked in on the progress and was pleased to see that Jose was using high-quality replacement parts with supply lines long enough for the connectors. He even took the time to explain how the valve switches worked, without me asking. Once the work was completed, I reviewed everything and was satisfied with the results. The payment process was simple, and I was able to pay via credit card with no issues.

Since HEIL Plumbing has been my "go to" residential plumbing service for a number of years, I…read morecalled them immediately when we had a slow toilet draining issue in the basemernt bathroom. I called HEIL Plumbing when they opened at 07:30 hrs. I got a return call from Allison within 1 hour. She was able to schedule Eric (the younger) to come out the same day between 09:00 hrs and 13:00 hrs. Eric arrived at approximately 09:20 hrs. Eric quickly diagnosed the issue. This time, while he was running diagnostic checks to identify the issue, fortunately, the toilet clog cleared itself. He ran the check a number of times , including running the sink cold water to try to overload the waste line with water, to make sure that the clogged toilet was no longer an issue. Once he was satisfied that all was good, he let me know that the charge for today would be the general diagniostic charge of $95.00. Again, I was extremely satisfied with the entire process, from making an appointment, to Eric's arrival time, his pleasant demeanor and his professional knowledge. I would highly recomment Eric (the younger) with HEIL Plumbing for anyone who has a residential plumbing issue that they need to have addressed by a pleasant, knowledgeable professional.

I booked a repair assessment, which is very expensive, with the expectation that the expert is as…read moregood as described in these reviews. We were very disappointed. The technician did arrive on time, but did not offer any insight to our leak issue other than here's how much Heil would charge for a replacement. The assessment took a minute. We had to spoon-feed questions and answers to get the technician to tell us more of what he saw. The answers did not reflect any expertise or insightful-ness. Wish the assessment was either free or can get a refund.

The team was great with communication and we were able to set up an appointment to fix our Kenmore…read moredryer. Lassaad was extremely punctual and was able to fix our machine without the need for extra parts. He also has a great sense of humor and you can tell he is very knowledgeable in this space. The price was very fair and we may look towards working with his team for HVAC services in the future.

Lassaad was amazing- easy to reach, came as soon as he was available and fixed our problem with…read moreexpertise. Very happy with the service and would recommend!

Best service! Found them on https://dmvprofile.com/ -- fast and professional.best serviceread more

Man has me totally mixed up with somebody else. See my initial review including estimate I was…read moregiven. They never did any work for me because of outrageous quote. Not sure why he gives a response 2 years later that has nothing to do with installing a single faucet that was furnished by me.