If you want the best experience buying a car, go see Leo at this location. He's a great resource…read moreand knows a ton about all the cars. He's not a typical salesman, we didn't feel that unpleasant pressure like we've experienced at all the other dealerships. Just a super nice guy, knows a ton, and did everything he could to advocate for us to get a car we love. The rest of the crew was great to work with as well, all very nice and enjoyed working with them. If you're turned off by how other dealerships work, give Leo a shot, it was a genuinely pleasant experience..

I usually don't write reviews and this dealership is horrendous. All the bad reviews deserve a…read moreplace and I've gotten multiple recalls here and all nightmares experiences. But I will say Cameron helped me out on my vehicle that needed a gas tank replacement and he was amazing timely kind compassionate, and lovely. That's why I'm writing this review because the one star of this whole establishment is Cameron! So glad for him.

I simply called to ask a few questions about a couple of trucks that were listed for sale online,…read moreand was extremely disappointed in the response. The salesman that I talked to was short and rude, and seemed like I was bothering him with my phone call. The truck was exactly what I was looking for, but I will not even go look at it due to a simple phone call. Unbelievable.

BUYER BEWARE! I would highly recommend searching elsewhere for a vehicle purchase. I just bought a…read morevan from this place and should not have. When I test drove the vehicle I noticed the heat did not work. I told them I would buy the van if they fixed the heater. They agreed so I made the purchase. Trusting that they had fixed it as agreed upon, I took the van on a road trip only to find mid way through, the heater was not fixed, which most likely lead to the coolant issues that left me stranded in the desert. These are not trustworthy salesmen. If you buy from them be sure to have a professional check it out first.

Best place to buy a vehicle. I purchased my Crosstrek from…read morethere and Cody was my sales rep. The process was fast and easy. They let you look at the car fax amd test drive immediately as well. I definitely recommend ... When I purchased another vehicle, it will definitely be from there, once again. Thanks CMM and Cody

Test drove SUV to my mechanic he found oil leak-coolant leak-needed rear brakes.Purchased -had…read morethese items fixed. Drove home bad smoke from exhaust and back to mechanic.Replaced valve cover gasket-PCV valve-drilled out clogged valve cover drain holes.Driving home stopped for hamburger and in the parking lot the engine threw a rod and had to have it towed away.Never even really drove the car but back and forth to the shop. Over $11,000 gone and the salesmen said he was sorry for my misfortune.

Looking to be treated right by a car dealer? This is the place! It's a small off the beaten path…read moreused car dealer but well worth the visit. Jim has been very honest and upfront about the condition of the vehicles there. With the pricing extremely fare and the process of purchasing well organized it's hard to think of going anywhere else. I wouldn't hesitate to send friends and family to Metro Motors for their next vehicle purchase. And if they don't have what you're looking for Jim is committed to getting you what you want at the fairest price possible. Go check them out, you won't be disappointed.

Jim sold my car on consignment. the whole process was simple and I was grateful I didn't have to…read moredeal with selling it myself. The surprise to me was I thought my car was in good condition and they found a few problems, they made me have repairs performed prior to them selling the vehicle. I would definitely buy a car from them knowing they actually care about their reputation and what they sell.

THE SALES MANGER/OWNER HAS ABSOLUTELY ZERO INTEGRITY!!! I…read moreworked with Alex for 2 days, got the financing in place, rented a car to drive the 5 hours to get the car I had been waiting a year to find and as I was going to get the rental to make the drive, Alex calls to tell me that his Manager/boss would not uphold the agreement I had made with Alex to be there Saturday morning to complete the purchase. I had sent them pictures of the cashiers check to ensure they knew I had the financing and yet his PIECE OF SHIT OWNER allowed someone else to come buy the car from under me AND took a sale away from an employee. DO NOT TRUST THESE PEOPLE!!!! NO CLASS, NO INTEGRITY!!!!

This is my second purchase from Brothers Autos!! If you are looking for integrity in a salesman for…read moreyour next purchase, I recommend you go see Mike Autio! You will not be disappointed!

I've been a loyal customer of Mike Shaw Subaru for several years and have purchased four vehicles…read morehere. The team has consistently provided excellent service and has always treated my family with respect and care. Most recently, I brought my son in to purchase his first Subaru WRX. John Vang assisted us from start to finish, and his patience, kindness, and knowledge made the experience smooth and enjoyable. It's rare to find a dealership that stays this consistent over the years. We truly appreciate the team at Mike Shaw Subaru and we will be purchasing more vehicles there in the future.

BEST AROIND I LOVE THIS LOCATION!!! i've been going here for years now and never had any issues…read more They run three oil change deals sometimes where it's $160 for three oil changes OMG, what a good deal. The staff has always been nice to me. They have a nice waiting room with coffee for you. I love it. Thank you, Subaru. You rock.

We purchased a vehicle from CarMax and our salesman was awesome…read more The integrity of the service department is where we had issues. We ran into a TPS issue the day after we took the car home. We took it back a couple occasions. It would be reset for a day or 2 and we would wait to get scheduled again for the problem. Eventually, we were told that they couldn't get it fixed and we needed to take the Car to Volkswagen for the repair. We were told we needed to pay for this out of pocket. Needless to say we never took it due to the time it takes and being without a vehicle. A year has gone by and come to find out there isn't even sensors in the tires. When purchasing your vehicle make sure that service area does what is promised. How they could not have known there wasn't sensors is beyond me and frustrating to say the least.

THANKS FOR ROBBING ME CARMAX. I would leave no stars if I could. I went in there almost in tears…read morebecause my engine blew and I had to pay 4 grand to fix it even though it was covered under my "maxcare" warranty. Nobody even let me finish speaking. The old lady (I believe her name is Donna) in the service department was the most rude out of anyone. I absolutely regret buying my car here and would never recommend this terrible place to anyone. They could improve by NOT being a separate entity from their warranties that THEY SELL and by not hiring rude impatient people in customer service roles. THANKS FOR ROBBING ME CARMAX.

Mountain States Toyota has always treated me well. They provide quality service at a reasonable…read moreprices. I keep choosing Mountain States over local mechanics because they know their product the best and the prices haven't seemed to be much better anywhere else (other than the big chains which I would not trust to do much besides an oil change, even that can be a little scary). Go talk to Romny at Mountain States, he'll take good care of you.

I wanted to buy a Certified Pre-Owned (CPO) 4Runner. I live in the greater Boise, ID, area and was…read morenot able to find what I wanted: blue exterior and beige interior. I found what I wanted, a 2023 Premium 4Runner in my preferred colors. The car was priced competitively and only had 30K miles. However, the car was at Mountain States Toyota (MST) in Denver. I read the reviews of MST, which are overwhelmingly positive. A sales agent named Jake was mentioned a few times. I called and spoke to Jake. He was very appreciative that I sought him out. The price was fixed; I needed him to help me inspect the car prior to deciding whether to purchase it. Jake told me that prior to going into sales, he had been an auto mechanic for fifteen years. He volunteered to do a FaceTime inspection for me, as well as a remote test drive. That sounded like a good idea. We met over FaceTime and he took me through the inspection. He even showed me the brake lining, the suspension, the undercarriage, the differential, the oil pan, and the engine. He reassured me that everything looked great. When I asked if there were any exterior blemishes, he said that the car looked great. The next day, I was ready to buy the car. Jake informed me that there was a person enroute to look at it, and that person had priority. I understood. Later, he called to tell me that, unfortunately, the car was being purchased. I told him that I understood and thanked him for his time and effort. A little while after that, he texted me that the deal fell through and to contact him immediately. I did and he said that the car was essentially mine. I thanked him. He said that his sales manager, Patrick, would send me a link to put down a deposit to reserve the car. At one point, Jake suggested wiring the total cost of the vehicle as a deposit. I balked at that. Up until this point there had been no pressure on me to move forward. Once it came time to reserve the vehicle, I started to feel pressure. Maybe it was necessary, maybe not. However, as I was waiting for the deposit link, Patrick then informed me that, as he was going to retrieve the keys to the vehicle in order to take it off the market, someone else came in and was taking the car for a test drive. Again, I was told that this customer had priority over me. I began to feel some frustration. Patrick then texted to say that the customer moved on and the vehicle was now mine to reserve. I did end up sending a reasonable deposit to the dealership. I made last minute arrangements to fly out the Saturday after the Thursday afternoon when we were initializing the purchase so I could complete the paper work, intending to drive the car back home. When I arrived at the dealership, Jake took me out to get my first in-person look at the car. To my dismay, I immediately noticed a significant scrape, about 6 inches long, at the bottom of the driver's side door. There were a few other small scratches, but nothing major. The interior looked very nice. At first Jake told me that he had not noticed the scrape. Later, he said that, on the MST lot, this kind of damage was not considered significant. So, which was it, he had not noticed it or he noticed it and decided it was not significant? It was at this point that I felt misled by Jake. Jake had the car buffed out by his technicians, and, to be fair, it did look better than before, though still noticeable. When I again expressed my disappointment at the scrape not being disclosed before I flew down, Jake left, ostensibly to ask Patrick if there was anything they could do to make it right. Next thing I know, Patrick is there to seal the deal. Standard car buying experience: sales agent passes the customer off to the sales manager. They threw in a cargo net and cargo security cover, which I appreciated. Ultimately, I liked the car and the price, and completed the purchase. My advice to Jake is that he be completely transparent about the vehicle up front and let the customer decide what's important. My otherwise good experience was somewhat tainted discovering the scrape upon arrival.