Very friendly with great customer service. Eddie pulled my cousins car out of a ditch at 3am & made…read moresure him & his car got home safely. Will definitely recommend to family/Friends A+++

Highly recommend using University Place Towing for all your towing needs! Stephen's customer…read moreservice skills were impeccable. The dispatcher ensured my call was handled quickly and efficiently. No one likes to have their car towed. However these guys made it a rather painless process. The prices weren't too bad either ;) I'll definitely use them again in the future!!

I had to get my my car towed after the engine went out on me. A little upset but very frustrated…read morebecause, I was unable to get anyone close that would come and tow my vehicle at a decent rate. Fortunately, Steve was able to come through in the clutch for me. I was able to get my car towed to my local shop at VERY reasonable rate. Considering the circumstances, I would not hesitate to use University Place Towing again. Very professional, very courteous and more importantly cost effective.

Good experience. Booked 2 days in advance. Fixed a minor oil leak and cleaned the area on my…read moreJaguar F pace. Talked me through some preventative maintenance without hard selling me. Felt like I was dealing with a professional and was willing to pay a little more for that level of service.

CALL THEM! You know how you call and get roadside assistance and they tell you it's going to be 2…read morehours and you beg them to send someone earlier and they give you attitude? Not only did Rachel not give me attitude, she sent Brenden early and 10 minutes later I made my gig on time and got paid!!! They were so pleasant and professional. I'm beside myself with joy. I was sure I was going to miss my gig. Because of them I didn't and they were nice about it!! These people are my go-to from now on!

I had my vehicle broken into and immediately called my insurance companies roadside assistance…read morenumber. I was given an estimated ETA of 30 minutes at 1:30pm. I had to call to get updates and they kept saying 45 minutes. Because I 5 is closed and they are coming from Burien, I'm not sure how it could possibly take 6 hours for them to update me and then tell me that they are not going to be able to make it to tow my vehicle. My vehicle was left on the trail head exposed for over 5 hours leaving it susceptible to more vandalism and theft. When I called one of their drivers I felt like they kind of shrugged off my concerns as being a joke. The trailhead was about to close and luckily I was directed with a more reliable tow company who picked up my vehicle before the locked up for the night. Given my experience with A-Seattle towing I will never use them or recommend them to anyone. When I called the manager to state my concerns there was no accountability. He did apologize towards the end of my call. I guess that's something and the closest they will get to being accountable. This could have and should have been handled very differently. If they were not able to make it, they should have communicated that to my insurance company so another tow company could pick up my vehicle long before it got to 6 hours of sitting in the parking lot.

Great service once they got to me but I was waiting outside in the cold for over an hour until they…read moregot to me. I don't remember the name but the guy that came was super nice and went out of his way to make sure my car made it home in one piece.

What an incredible experience. Our truck broke down as we were making deliveries to our local food…read morebank program. Not a good thing! From the time I spoke with Amy to the time the tow truck was on site was impressive. The driver was courteous and efficient and made would could have been a maddening situation into, at the very least, a tolerable one. Well done in every way.

This is our first time wanting to purchase a used Jeep. We researched several Jeep cars online,…read moreand realized we wanted to do a few test drives. Because of our research, we started at Larson Jeep in Puyallup. We pulled in and were greeted by Matt K. At that moment, he was the only employee in that particular building, but made us feel like we were his only care. He lined us up with 3 cars to drive. Asked for our feedback on each return from our test drives, and answered every question we had. If he didn't have the answer, he didn't make up an answer, he would call someone or research an answer, which made us very confident he was doing his best to take care of us! Thank you, Matt! Because of you, we drove our Punk'n-colored vehicle off the lot and had every other Jeep owner wave at us on our wave home!

Beware this dealer is over charging big time Ripping people off. And they dont care about their…read morecustomers if u need work done to yr car and if you have yo leave yr car the next day. Your chit out of luck with them dropping you off at yr house their rule now is they will only allow up to 10 miles. Just beware I know I wont have these guys work on my jeep . Larson dodge n jeep in puyallup.. RIP OFFS

These guys always go above and beyond to take care of a customer. Not too mention last week, my…read morevehicle was broken into and I was having the crappiest of days. They patched up my window for me, for free. Then, he gave me advice on a reputable place to get my windows fixed. The company he recommended was great, and even helped me by recommending ordering used parts to help with overall costs, (excess of $800) bringing down the overall costs to around 240. Substantial to say the least. Great people, great company. Also, I noticed some people saying the mechanics may have been rude. My experience was "You get what you give." , they seemed decent and hard working, they weren't shamming in the shop, or taking excessive smoke breaks. They looked hard at work, doing their jobs, nothing shady at all. All in all, 5 stars for overall cleanliness of work area, efficiency and general excellence.

I have never been this disappointed with a body shop, especially one that my insurance company…read morerecommended and that I genuinely thought I could trust. My car was only 50 days old when it was involved in a minor parking lot sideswipe with a trailer. The damage was not severe. The trailer clipped the lower driver-side fender, went across the wheel area toward the front bumper, and left a very small ding in the driver's door. The door ding was barely larger than the end of a pencil eraser. When I brought the car here, everyone was extremely friendly and reassuring. I was repeatedly told that my vehicle would be repaired properly and would look as close to factory as possible. Because this is a nearly brand-new Mazda, I specifically cared about maintaining the factory appearance and paint quality. I was assured that any paintwork would be done to Mazda specifications. After they had my car for about two weeks, I came to pick it up. The vehicle was parked in the shade near the building. During the walk-around, everything appeared fine. Then I got home and saw the car in proper lighting. I was shocked. Nearly every panel they worked on is visibly a different color from the rest of the vehicle. The metallic flake does not match the factory paint and reflects light differently. The wheel does not look right. Even worse, my entire vehicle now has visible paint swirls that were not there when I dropped it off. What upset me most was discovering that they painted my entire driver's door. I was never told that the entire door needed to be painted, and I never wanted that done. The dent was tiny. My expectation was that something that small would be addressed with paintless dent repair if possible. Had I been told they planned to repaint an entire factory-painted door on a 50-day-old vehicle, I absolutely would have wanted to discuss other options first. Mazda's factory metallic paint is complex, and matching the color, metallic flake orientation, and finish matters tremendously. I was specifically reassured that the repair would match the factory finish. It does not. In direct light, the difference is obvious. What started as roughly $3,000 in relatively minor cosmetic damage now looks like a much larger problem to correct properly. Instead of getting my nearly new car back in pre-accident condition, I now have mismatched paint, a repainted door I did not expect, an improperly matched finish, and swirl marks across a vehicle that was practically brand new. That is what makes this so upsetting. I trusted this shop with a car I had owned for less than two months. I trusted the assurances that it would be repaired correctly. I expected to get my car back looking the way it did before the accident. I did not. Friendly customer service means very little when the finished repair leaves you wishing you had never brought your vehicle there in the first place. I will attach photos because they speak for themselves. I strongly encourage anyone considering this shop, especially anyone with a newer vehicle or metallic paint, to inspect the finished work outside, in direct sunlight, from multiple angles before accepting the vehicle. I wish I had.

I'm a concerned neighbor who lives across the street from the area where this picture was taken…read more Every day, I drive or walk by and notice a significant number of unused and unoccupied vehicles parked here. It appears that these vehicles are being stored here until the business closes. My issue is that this situation is constant and disruptive. It obstructs the beautiful landscape view that we only have in this area. One of the vehicles has the name "Bruno Auto Repair" on it, but when I checked the area, it wasn't clear that this area is their property. This is unprofessional and makes my neighborhood look messy. I kindly request that you move your vehicles away and back onto your property. I can't even walk my dogs here because the vehicles block off the area. This area is not designed for parking vehicles.

The brakes on my old van were completely gone. Bruno's got me in right away! They've also helped me…read morebefore, for free, out of the kindness of their hearts! Highly recommend.