DJB installations came out to troubleshoot a mysterious picture problem. They methodically searched…read morefor the source of the problem and took care of it. Don was friendly, professional and incredibly knowledgeable. He cares about customer service and satisfaction. Considering the hours spent chasing this problem down myself, his reasonable rate was happily paid! Greg Howard

Don was excellent from start to finish. He came to the house and reviewed another quote with me and…read moresuggested a different option that saved me multiple thousands of dollars. His arrived on time to do the installation and I've been using the system for over a week and it works great! I would highly recommend him to anyone needing his services.

Very detailed and professional. Arrived on time, took shoes off without asking, left no mess, and…read moretruly wanted to get the job done right.

I highly recommend Sorgenti Audio Video. We have an older house and wanted to mount a television…read moreover the fireplace, which required an involved installation process. Steve was very responsive, walked us through the entire process and provided us with a number of different options and solutions. The installation was completed on-time and as-promised, and we couldn't be happier.

HIGHLY RECOMMEND this company!! I wanted to THANK, And…read moreAcknowledge, the EXCELLENT service and customer support that I received from Brian when I called today. I am grateful that his knowledge helped me get sound back onto my system and made our TV experience'whole' again after we disconnected from cable. Whew! I highly recommend Cyclone Home Systems for all their craftsmanship. We are hoping to upgrade our TV and surround sound system next year and THEY will be my first call ! Thank you, Thank You, THANK YOU!!!

From the owner: Many businesses claim to provide customer service, Cyclone Home Systems is built on customer…read moreservice. We've grown into Connecticut's leader in Closets, Security Systems, Shower Enclosures, Custom Mirrors, and Central Vacuum Systems based on repeat customers and word of mouth recommendations, not slick advertising campaigns. You can count on Cyclone Home Systems to deliver quality work and tireless customer support.

I have been a long time customer of Alarm N.E. and they stopped…read moresending invoices 3 years ago so I paid in full almost $900 but I'm still getting emails telling me I owe that amount. Also they are very hard to get on the phone so I'm not happy at all with this company. It used to be great but I'm closing my account with them..

I was a long‑term customer of Alarm New England for eight years, and my experience steadily…read moredeclined over time. What began as a positive relationship eventually turned into repeated billing issues, including double charges and unexplained fees that required me to cancel autopay and change my card information. A major concern for future customers: Alarm New England locks their Honeywell Lyric panels with installer codes that they do not provide to the customer, even after the contract is fulfilled and the equipment is fully paid for. When I asked for the installer code, I was told I "did not have access" to it. This effectively prevents you from using your own hardware with another provider. Only after I sent a certified termination letter did the company suddenly reach out, offering to reset the code, but only if I powered the old panel back on, which I had already replaced. Service quality also declined over the years. One simple sensor installation took nearly an entire day, and phone hold times were often 20 minutes or more. I was also quoted an extremely high price for a basic battery replacement, which came with pressure to sign a new multi‑year contract. I have since switched to a local company that provides full access to my system, transparent pricing, and no long‑term contracts. Based on my experience, I would encourage others to research alternatives before committing to Alarm New England.

Terrible company. I simply asked for a copy of the fire alarm certificate which they have to…read moreprovide to the city after an install. I was ignored for over a week and even hung up on me on a follow up call. They are fast to take your money.

Greg is a con artist. Just like in some of the other reviews, he does not return phone calls and…read morein my case, he had a firm appointment to come to my house to do work and did not show. That's a horrible way to treat a customer who is trying to get some work done. His business is not located where he says it is. The address posted is an empty building. There are leftover pieces of wall sound deadening material, which are very similar to one of the pictures that he posted on this website. You'll notice all the pictures are really, those posted by Greg and none of them are actual Customer pictures. He is an imposter and anyone who hires him or tries to do work with him is going to get screwed. When you do get him on the phone and call him on it he just hangs up. There is a zero follow-through and his word is not good. Wayne

Agents have no respect for home owners. Clear signs saying No Soliciting, and they still ring twice…read moreand then pound on door. Agent then claims not to be soliciting, but just leaving information. Argued with me that it wasn't heckling to ring and knock. The compan's response was that I had to send an email to them, with all my personal information, and then they won't ever knock again. Disgusting.

Do not open your door to, much less buy from, Vivint. At around 8:30 PM Thursday night, a sales…read morerepresentative named Josh came to my door and refused to leave my property despite me telling him multiple times to do so. He kept saying this is not a sales pitch but that I needed home security. I closed my screen door and repeatedly told him I'm not interested. He responded by telling me he would be coming back tomorrow to discuss this. I said if he comes back again, I would call the cops. He again stated he would come back tomorrow to go over the security system, before getting on his scooter and riding away. My interaction with him took several minutes. Josh repeatedly tried to intimidate me in order to sell me a scammy home security system.

Bill has been servicing my mini-split heat pump system since it was installed, and I can't…read morerecommend him highly enough. He is incredibly responsive, personable, and friendly. His knowledge of the system and the time he takes to explain how everything works have always been helpful and informative. During this most recent visit, he completed the annual service and also reinstalled the line-set casings after we had removed them while residing our house. It was a tedious job, and I was so relieved to have it done professionally. To make things even better, Bill was willing to come out on a Saturday to fit me into his schedule and didn't charge me for the overtime. When one of the heat pumps unexpectedly stopped working, he spent hours troubleshooting the issue instead of rushing through the appointment. He even returned on Sunday morning to continue working until everything was resolved. Bill's dedication to his customers is exceptional. He genuinely cares about doing the job right, not just fixing the immediate problem but building lasting relationships through his professionalism, expertise, and outstanding customer service. He's someone you can trust, and I wouldn't hesitate to recommend him to anyone.

I can't say enough good things about Billy and the work he and his team did fixing our dryer vent…read more Not only was he affordable and flexible with scheduling (even caring about my baby's nap time), but also he was incredibly kind throughout the whole process. What stood out to me was that he's a genuine guy who looks out for you like a friend; he explained what needed to be done, gave me options, and never once made it feel like a pushy or greedy transaction, something I've experienced with plenty of other businesses. He really puts people first, and that kind of honesty and care is rare these days. If you're looking for someone genuine who will do quality work while treating you with respect and fairness, I highly recommend New England Property Pros.