HARASSMENT & UNPROFESSIONALISM WARNING: This company & Jacob are NO longer welcome on my property…read more Authorities have been notified and will be as necessary. I wasn't planning on writing a review when the mistakes and harassment occurred. I wanted to give Jacob several chances to say "sorry"; however, the apology did NOT happen before, during, or after he admitted he was wrong and saw me crying. All I wanted was an apology for the harassment in my home on 9/11/24. The refund was not necessary. Jacob thought he could disrespect me because I am an Asian woman without my husband at home. Please see below for the harassment in detail. I recently had the unfortunate experience with Jacob at All Pest Solutions on 9/11/2024. Jacob's harassment at my house was unacceptable. The condescending and gaslighting way he handled his mistakes was unprofessional. Instead of apologizing for his mistakes which were discovered by ANOTHER expert from a DIFFERENT company and myself, Jacob became defensive and belittled my concerns (I am an already paid in full and respectful customer who tipped him + his partner $40 for the initial inspection in July). As Jacob stomped into my house, he demanded I come up to the attic with him and my other expert, I refused. I kept raising concerns about his careless inspections which he stated there were no rat activities (which was false and documented by the other expert). He kept arguing and wanted to be right. When my other expert showed evidence of what he missed, only then he admitted, "Yes, I missed that spot outside " - still WITHOUT an apology. He went on another lecture about rats that felt more like a power move. He persistently patronized me by saying "calm down" when I was in obvious distressed CRYING thinking there were intruders upstairs due to the rat noises. He kept dismissing my concerns, making me feel as if I were overreacting when there were issues that were carelessly overlooked by him. What made it worse, he made this all about himself - telling me he has a daughter. Jacob made me feel horrible and scared. He said him and his dad didn't have time for my situation and reviews? I was grateful the OTHER expert from a respectable company called Safe Pro Pest Control, Ryan, was there as a witness. Ryan apologized for Jacob's NASTY behavior. Fortunately, I have cameras and the expert detailing this entire interaction. Background: In July 2024, Jacob checked my lower attic, he insisted there was not any rat activities (false again). He said and it's a direct quote, "It was clean as a whistle". Never heard of that expression until him. When he came back the next week, I insisted he check the upper 2nd attic. Initially, he stated and here's a direct quote," Since the lower attic didn't have activity, no need to check the upper second". But I pushed him to check and said, "Please humor me and check the second attic". I documented this in my journal and have camera footages. When he finally agreed, he admitted, " Well I take that back, there's activity in the upper attic". I was respectful to him and his partner by tipping $40 when they sealed the roof and garage; however, as he kept lecturing me on rats, he came off arrogant, a "know it all" since his family owns the business. It was so off-putting, but I remained respectful on our interactions. He did not know how to read a room when I simply wanted him to check the house NOT to lecture me on rats. I hired him in desperation since it's my first home. According to the other expert, Jacob sealed only my garage and roof well. However, he was careless since he missed key spots which led to rats coming into my house. Now, I am with a different company setting traps in 2 attics, resealing outside, and installing cameras in attics. Jacob needs to work on his condescending demeanor, coupled with an arrogant refusal to acknowledge my concerns, made me feel undervalued as a respectful paid customer and person. Just admit when you're wrong and apologize. I would strongly advise anyone looking for pest control services to steer clear of this company.

I've been using All Pest Solutions for about 10 years. Denny has been outstanding, he's thorough,…read moreon time, friendly, and professional. I recently had a wasp nest that was becoming an issue and Denny came by the next day to handle it. Highly recommended!

Update: A few days after this service we continued to have spider and started getting ants. The…read morestuff they used smelled so strong that our house smelled minty for 3 days. We tried giving the treatment sometime to work but our bugs have gotten worse. I reached out to them on yelp (the same we we have been communicating) and now they are ignoring my message (I've messaged once asking about a guarantee). We have since moved to terminex and they are amazing. Came and sprayed and our house didn't smell. We have seen one spider since and they are coming back to spray free of charge. If you want a dependable pet control guy call Jake at (708) 307-3928 and tell him Rene sent ya. He can be reached anytime via text and is always happy to answer your questions. Initial review After moving into our new home we looked around at a couple places. We decided to go with bonds and we are so happy. Our technician was a few minutes early and was extremely friendly and knowledgeable. He sprayed indoors and outdoors and answered all of our questions. We also appreciate that there is a no contract option. If you are looking for a great pest control company with amazing customer service, these are your guys!

Eddie was amazing and worked with our schedule very well. He came on a Sunday which is amazing,…read moreconsidering we are typically super busy during the week. We even had to reschedule from an early morning time to one later in the afternoon and he was very flexible. Upon arrival he introduced himself and presented my wife with a card to confirm who he was before entering our home. He listened to our concerns first and provided a plan that would best fit our needs. Eddie was very personable and we felt comfortable with him in our home. The service provided today was fast and efficient and are we truly pleased. We have been set up in his system as a reoccurring home for his services to ensure these country critters stay out of our home. Along with these Texas ants that love to come and play. Happy Yelping!!

Their service technician Jeff Price did an amazing job today and deserves credit for this as he…read moreexplains things so well

These guys are amazing! Reliable and dependable at a great price. We highly recommend themread more

Excellent pest control and very professional and thorough. Really show they care about their…read morecustomers and our property.

The Ocelli team always does a fantastic job. They thoroughly inspect both the interior and exterior…read moreof the house. Will come back if needed between the regularly scheduled visits. Everyone is very nice and they review the results each visit. I recommend Ocelli!

NTX Best Pest has 5 stars because they deserve it. I find ALL the techs friendly, knowledgeable and…read moreefficient. They do good work for a fair price. I'm super pleased and glad they hire veterans!

NTX Best Peat is the ONLY company I trust with my home and rental home. They are trustworthy,…read moretimely and priced well. Being a locally owned business but operating to higher standards than the corporate companies is beyond impressive. I recommend to both my all over my neighborhood every single time.

Outstanding company. Used them for years for extermination service at my home. A-list.read more

Shawn was awesome! Very professional, friendly, and the service cost was at a great price! I called…read morehim about a wasp nest on my house and Shawn came out the very next day to knock it down and spray away any other pests. He doesn't pressure you to sign up for any annual contracts, just gives you options and information. Which is important to me! Totally straight forward and honest. FYI: Shawn is the owner and terminator: Good guy.

It was truly a pleasure working with Davidson Pest Control. Josh is as friendly and professional as…read morethey come. Supporting local business is pretty high on my priority. If you are in the Little Elm, Frisco or surrounding communities this is definitely your guy! Did a wonderful job, explained everything along the way, took extra time to explain handling all of our fur babies during the process. Good people!! He is already confirmed that he includes Celina in his service area. He will be our go-to when we get to our new home in Celina! I would give more than five stars if I could. Stop looking now because this is your guy!!

We've been using Davidson Pest Control since around 2014 or 2015. Very happy with their service!!!…read moreJosh is professional and kind! We have him come quarterly. Billing and payment is easy! Highly recommend.

Jake was just here is spay the yard and garage interior! what a pleasant guy! he did a very…read morethorough job. checked on the mouse bait . Said everyt looks good. We will have him back in a few months!

We've been using Falkin for 2 years now and I gotta say that we have never had a problem. Anytime I…read morecall they answer the phone and help with what I need. Their service techs are always friendly and explain each step of their process and what they are doing. Their plan comes with unlimited visits if you see any bug problems and luckily I only had to call for re-service twice throughout the 2 years. I read the prior reviews about the receptionist and I don't know what people are expecting of her but she is always friendly to me. I guess it really depends on the call and the other person calling in and their attitude. She's not as chipper as other agents but at the same time she's efficient and gets the job done. I recommend this place for general upkeep of your property. I cannot speak to their targeted services but their quarterly plan is worth it to me.