I recently visited this location to see if I could find a better price for Internet service than I…read morehad with my previous provider. Berenice got me started out and was really nice. I had so many questions and she was super patient with me and explained things thoroughly. I also had Dexter help me set up the AT&T app on my phone. He walked me through the process of receiving my new modem in the mail and setting it up. Both people were extremely helpful to me and not pushy at all. Not only was I able to get new equipment than I had with my previous provider, but I also will be saving so much with a promotion that was happening. So glad I made the switch to AT&T.

Terrible service stood there for 10 minutes nobody even interacted with me or helped me.read more

I went to T Mobile to get a phone for my business , we have been having problems with our AT&T…read morelandline phone, and I was helped by Matthew Rodriguez. Matthew was super knowledgeable,patient and listened to my concerns he suggested several different options and helped me decide on a great plan. He never was high pressure and even made sure that I got the best deal finding extra savings. A big thank you to Matt and a job well done I would highly recommend anyone needing any kind of help with cell phones to see Matt Rodriguez at this T Mobile location

Located next to IKEA at the mall…read more I had to return my router that I got replaced so I thought oh I'll just return it at the store it will be "faster" but I was wrong It was slow and not enough folks helping but eventually a store manager came out along with someone else I'll say when I was helped by the manager I wish I had got a friendlier person and I tried to tell her things but she just sorta was maybe not in a good mood at the time In the end she did soften up but man I wish there was help for easier items vs having to wait a long time for people trying to figure out phones and plans Next time I'll just mail back my item it's faster

NOT AT STORE- house call on 3/7/26 in CPT @ 8:15am. Well what can I say... customer service is…read morestill a thing. It mmade the difference of a long-time customer leaving to AT&T (now in the area) or staying. Mr Angel (name befitting) educated me on tech devices that should not be linked to spectrum boxes and checked all wiring. Many may say, "That's his job". This may be true, but being a decent human being is slim to none nowadays. Angel was professional and seemed to enjoy is job. That alone sets him apart. Is Customer Service still a thing-YES. Thanks Angel. keep up th good work.

I made an appointment over the phone to exchange my router. When I went into the store, I was…read morehelped and completed the exchange without any issues. However, as I was leaving the mall with my 7-year-old child, an employee named Emily came out of the employee door on the side of the mall and confronted me. She told me she wanted to fight me and threatened me in front of my 7-year-old. This was completely unnecessary, very unpleasant, and extremely unprofessional. I'm very disappointed by this experience. I hope management addresses this situation and provides better training to their employees on how to treat customers appropriately. Customers should never be confronted or threatened, especially in front of their children.

SAM IS THE BEST!!!…read more I had a very difficult time, transferring my number from a business to a personal account and spent almost two hours at the store on a call with a Verizon transfer rep. It wasn't a fun process for either of us but Sam was patient, knowledgeable, and personable and made the best of the situation. Give that guy a raise!

It's been a year and haven't heard anything from Verizon about my horrible experience with their…read morelying employee named FILET. They made it sound good with their reply. Yawn, Verizon is a waste of time and money.

My family has gone here for years to full up our numerous 5gal water bottles every week and a half…read more The man working the shop has always been friendly and sociable whenever I come in. With filling up water, you have 2 options: pay by gallon or get a water membership, which is what my family had been doing for the past 5 years at least. There's a book log up in the front that they go by honor system, you pay ahead of time and mark down how many gallons you fill up. There's a whole row of water machines on one side with 2 water bottle cleaners and on the other there's phone accessories, a copier/fax/scanner, and phone cards. They used to have 2 carts to move your water bottles after they've been filled, but now there's only one. When it gets busy, sometimes people will have to wait their turn to use the cart. The parking lot is huge so if I have no more than 2 5gal bottles, I'll just carry them out to the car. Water and Cellular is located in a huge plaza and there's a lot to do and see so this is a great location for them.

Been coming here for almost 5 years now and every time I go I get the same chill vibe! Cheap…read morebeverages if you're thirsty and his operation is very organized.

DO NOT EVER DO BUSINESS WITH T-MOBILE!!! It's at least an hour wait in their stores and the…read moreemployees are awful! They just push sales because they are paid commission; they have no interest or ability to provide actual service. If you call the toll free number you will be transferred from one inept person to another

I came here for a simple phone service. There are 3 sales people in here. I have been here for 30…read moreminutes? They have not gotten no one out of here yet? I really don't understand what is going on. There are six people waiting to be helped. I've been here before and much faster service. Someone spoke to me about the wait. There was no change in shift. I don't know why the service is so bad. A salesperson said to me that I could go to another store. They still have not gotten no one out of here. Sorry not a great review.

Wonderful service!! I highly recommend Phone Electrik. They explained the problem and fixed my…read morephone.

Amazing service and very helpful!! My phone was fixed in less than an hour! Very fast serviceread more

So I thought I purchased a "new" phone. Tried to transfer…read moremy remaining apple care to my "new" phone only to be informed it wasn't possible bc the phone was pre-owned. Purchased at Target in 2014. (Apple looked this up with the serial #) Went back to this business bc I purchased it 3days ago & I had a camera focus issue. Went at 3pm was told to come back in a hour" Came back, the guy said he couldn't fix it, to WAIT for his boss another 45mins. An hour later at 5pm the guy signals me to come to over that its fixed.... I asked to still speak to this "owner" I've been waiting for. Billy the guy I purchased it from comes out & says it's new, he just didn't clarify that I couldn't get Apple care on those phones. I tell him Apple said as long as its new they are able to & he tells me no. Seriously? So Apple is lying? I don't think so! Then the guy goes on to say he was surprised about the condition I had my phone in bc it had like a minimal rim of dirt ... Guy wasn't even the owner!!! So I wasted 2hrs just waiting to get lied to & criticized. Not good business ethic at all!!!!!!!!!!!!!

My dad referred me to go here to get my iPhone 6S screen & home button fixed. Billy was the one who…read morehelped me. He gave me a pretty good price & even offered to fix my home button for free. I dropped it off around 2:30PM and picked it up an hour later. My screen is now in perfect condition and home button also works. Thank you Billy! I would def recommend coming here to fix anything phone-related. Great price, great service, what more can you ask for? ALSO just a FYI, CA$H ONLY!!!!

It was amazing! I was not expecting such a reasonable price…read more& such a fast job!! i only had to wait 15/20 mins max & it was done my phone was alive again!! i will deff be coming back with my other electronics that i've been having issues with!

I've come to see Moe about phone problems on more than one occasion and he's never failed to…read moredeliver. His work is consistent, his pricing is fair, and he works fast! They're also open late and that's been a huge lifesaver after smashing my screen on a night out when I've had work the next morning.

John John John, you are AMAAAZINNGGGG! You literally saved all my memories and data from a…read morecellphone 3 other businesses said they could do nothing to help me, I am forever thankful for you and your time. If anyone ever needs any cellphone fixes , cases and feeling like your phones no longer fixable Johnnnnn the best and will go above and beyond !

I brought in an iPad Pro that wouldn't turn on. They took a while to diagnose it because it wasn't…read morecharging. The owner even sent it to a friend to look at since the power wasn't running through the iPad. After a few months, they said they couldn't fix it. At least they tried. I appreciate the effort! I'll be honest they were very thorough and explained that a power surge probably caused the issue. Use surge protectors everyone! They didn't charge me anything and returned my iPad. I recommend them for their honestly and thoroughness.