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    AT&T Store

    1.7 (34 reviews)
    Closed 10:00 am - 8:00 pm
    Updated over 3 months ago

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    Reviews With Photos

    Ashley L.

    Really great store! It is so nice and up to scale to the future! Lol! Modern times! I walked in to get my apple iPhone checked out. Since the recent update the first page of my apps disappeared! Thought something was wrong. It does show up on a "sideline" page...all of the apps do. I was greeted by great worker Ray who was happy to help me. I let him know of the issue and I was concerned what happened. He was extremely nice and knew what I was talking about along with what was wrong! Nothing is wrong! Thankfully! He said that's how the new software apple update has made it. Apples fault for causing the mix up. Something new to learn with the update. Relief! Anyways, he was very informative and helpful! He knew what I was talking about right away! I left shortly after that. He wished me a good day before leaving and that was appreciated! =) Great service and store! Highly recommended!!

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    1 year ago

    Skip this location. The staff are rude and not helpful at all. This is the worst service in the whole Fresno area.

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    1 year ago

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    10 months ago

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    4 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    3 years ago

    Don't go...Don't enlist. They hide alot of fees. And they refer you to try and resolve on ur own. After 15 yrs....really.

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    6 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    6 years ago

    Business owner information

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    Manager

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    4 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    We certainly want you to feel welcome in our store.

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    6 years ago

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    9 years ago

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    5 years ago

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    6 years ago

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    6 years ago

    They took 30 min to get bill paid and when I was seen was told I'm one of them dog by manager dj employee were terrible and slow

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    7 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    Went to this location to complete a trade in special.

    Mentioned in 2 reviews

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    AT&T Store

    AT&T Store

    2.3
    (60 reviews)
    6.7 mi
    $$$

    Five stars for the amazing service. I checked in after leaving to get my battery fixed for my…read morephone. My phone said SOS and had no service after that for some reason. But the guy that fixed it told me it could be my SIM card and to go here since it was literally right down the street and they should get it straight for me. I checked in and it didn't take long at all for them to see me even after every one was already talking to someone. It was less than 10 mins. He even walked up to us and took us to his table. I told him what was wrong and he was glad to fix it. It was fast and easy. Props to Eleazar for helping me out!! He was nice and got the job done. Also very informative!

    One of the worst cell phone companies I've ever experienced. The customer service, the sales…read morerepresentatives, and the overall experience with AT&T have been incredibly disappointing. I signed up expecting my bill to be around $150 per month based on what I was promised. Instead, it gradually increased to $220 per month. The actual costs were nowhere near what was explained to me when I signed up. The sales representative felt more like a car salesman than someone trying to help a customer. It seemed like he was more concerned about making a sale and benefiting himself than being honest about what the plan would actually cost. He told us everything we wanted to hear, knowing damn well that the bill and terms were not going to remain the way he explained them. Had the details been presented honestly from the start, I would have made a different decision. After dealing with billing issues, poor communication, and unmet promises, I'm extremely glad to be leaving this company. I cannot recommend AT&T based on my experience. I'd suggest looking elsewhere, even if it means sacrificing a little coverage or speed. In my opinion, the frustration simply isn't worth it.

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    AT&T Store

    AT&T Store

    3.1
    (25 reviews)
    7.6 mi
    $$

    Just wanted to get a case for my Inspire. Yea they had one left…read more They were very helpful and friendly. Great for a Corp store. Clean and not a zoo. The greeter even asked one of the other people that was waiting for an upgrade to see if i could sneak thru since i just wanted to get a case. Thanks, to her and thanks to the guy that was waiting for the upgrade. Made my last stop before i got home great.

    My husband recently visited your location 3611 N Blackstone Ave in Fresno California. He went in to…read morepurchase a new phone. Despite being reassured by the store manager that the bill would only increase by $5 we found out afterwards that the bill was going to increase by at least $110. When he went back to have the store manager explain the additional charges the manager claimed that was the price they had discussed. My husband had to leave and go to a different location to get the information for the district manager. At the second location the SM was able to look at the charges and we were told that the other store manager lied about what he signed my husband up for. Without authorization this manager added on Asurion insurance that we specifically asked not to have added on. He also removed a long standing bill discount that we have. The manager at your location on Blackstone and Shaw was able to fix some of the damage but we still have to call back July 1st to fix the rest of it. If we can not get this remedied we will be canceling out service and going elsewhere My husband recently visited your location 3611 N Blackstone Ave in Fresno California. He went in to purchase a new phone. Despite being reassured by the store manager that the bill would only increase by $5 we found out afterwards that the bill was going to increase by at least $110. When he went back to have the store manager explain the additional charges the manager claimed that was the price they had discussed. My husband had to leave and go to a different location to get the information for the district manager. At the second location the SM was able to look at the charges and we were told that the other store manager lied about what he signed my husband up for. Without authorization this manager added on Asurion insurance that we specifically asked not to have added on. He also removed a long standing bill discount that we have. The manager at your location on Blackstone and Shaw was able to fix some of the damage but we still have to call back July 1st to fix the rest of it. If we can not get this remedied we will be canceling out service and going elsewhere

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    AT&T Store
    AT&T Store

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    AT&T Store

    AT&T Store

    2.2
    (17 reviews)
    10.2 mi

    Came in today to upgrade my phone. Mask are required upon entry. We were greeted at the door and it…read morewas a pleasant surprise that they were not busy on a Saturday evening. Armando was the sales rep that assisted me. I've been going to many other At&t stores/ location and each time I've just had a frustrating experience and it was great to be somewhere, where they actually know what they are doing and what they are talking about. This location is corporate. I've had so many questions about the nurse discounts/First net program and each time I was told different things at different location. This place gave me that peace of mind and my questions were all answered. I was 2 days late of the the trade-in deals they were offering but no big deal. I came out a satisfied customer with a brand new iphone pro max and a 6 series watch with one of the best plan/network! The whole process was smooth. I would definitely come here again. I had a great experience and the customer service was wonderful.

    Im no longer with ATT wireless. Got tired of their overcharges and spending one hr every month on…read morephone with them having to pay over 850 dollars for a phone they would not let me return although it was new. Being charged for that phone for service and found out from my granddaughter phone had no service for a year!!! If course no refund. Thank God I'm with another company now !! They are still charging me 144 for service and have taken in out of my account!! I DONT have ATT any longer. I will dispute and call the BBB Im waiting to speak to them now ! Worse phone service ever !!! This complaint is not about any ATT store. It is about the company in general !!

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    AT&T Store
    AT&T Store
    AT&T Store

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    AT&T Store - mobilephones - Updated June 2026

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