EDIT 10/31/22: After reviewing the case, Ubreakifix determined that it was indeed their fault that…read morethe HDMI port broke. They had us take the Xbox to the store where their advanced repairs are handled and fixed it properly at no additional charge. They also assured me that they would be training staff better so as not to improperly blame customers for damages. Original review: About three months ago, they "repaired" my son's Xbox by replacing the HDMI port. Unfortunately, they failed to secure the port. The reason I know this is that when it failed again and we took it back for repair under their warranty, they claimed that the port was "ripped off the motherboard." After receiving the Xbox from them the first time, we exercised the UTMOST care with that port and didn't even move the console after plugging it in. The only way that port could have been ripped off the motherboard is if it hadn't been secured properly in the first place.

As requested by their comment, I emailed all the documentation to the company, and they responded…read morewith their work is backed by a 1 year warranty. Now why would I want to take my phone back to them when they charged me to fix it twice, and both times they did so incorrectly?

Shoppers be weary, very weary, when having discussions with the sales staff. They will knowingly…read moremake false statements (i.e. that are contrary to the terms and conditions of the contract) in order to make a deal appear better than it is. I had been with AT&T for 20 years without any problems. I regret making the switch. I highly recommend that you ensure that anything explained to you verbally is backed up in writing.

Got offered 350 per line 5 months ago to bring over 4 phones. I did it and got also a good return…read moreon watches cause I wanted upgrade. 5 months later neither Verizon nor cellular sales want to honor their agreement. Do not do business with them. They will bait and switch it to nothing. Then blame upper management on making it not happen. Then after calling back today in response to response I got on this. Yap same exact issue. So awesome you got me to call in for nothing.

My cell phone is my life line to family and work most people these days. It was the day after…read moreChristmas and my phone would no longer charge or connect to my charging cord. i phone the store to see if they were open and the young lady on the phone was so helpful and just said bring it in we will take a look at it. I did, and wIth in 5 minutes of taking it to the back, she returned up front she simply smiled and open her hand up to show me that the top portion of my charging cord was "stuck" in my phone. I asked how much it would cost and she replied, no worries. Have a great day! wow, what amazing customer service

Our older IMac was in the process of dying, running very slowly and freezing up often. But it is…read morefar superior to our more modern laptop for doing any significant writing. Dwayne and the crew removed the old hard disk, installed a new solid state unit, and transferred everything over. Service was exceptionally friendly and polite, prompt, and the IMac is working perfectly again. Thanks, fellows!

Great service! The new team is incredible and made my visit so enjoyable. I would definitely…read morerecommend UScellular over other carriers.

Just moved to new house where my old T-Mobile cell phone had no reception. After some discussion it…read morewas decided to try one of their stationary home phones equivalents. It too had reception problems. I drug my feet about bringing the receiver back. I was willing to pay $60 dollars for the time I had kept the phone but they demanded $160 and required me to return the hand set. They refused to budge on the $80 per month price and sited fine print in the contract I signed as justification for their gold-digger pricing. I paid the exorbitant price and washed my hands of them. Don't do business with these guys. They are rip-off artists.

Like, but over priced. Good selection and can order on app and pick up. Service is good, but…read morealways short staffed.

CJ your customer service rep was SO EXTREMELY RUDE to my husband and I. She yelled at us ACROSS THE…read moreSTORE because we had the audacity to HAVE AN APPOINTMENT to get a TSA pre check on a day she said wasn't allowed, even though they verified the appointment with a QR code. She had ZERO customer service skills and belittled us in the store. Highly recommend NOT COMING to this store if you want to be respected as a customer in any way. I had to give one star because -10 wasn't available.

This store is super sketch. I cannot believe that Office Depot even allows this to be a store in…read moreits chain. It's so run down, dimly lit and was in need of a remodel 20 years ago. I was contemplating a 1 star review, but the associate, Danyell, was amazing and commiserated with me on the need for a remodel. The cash registers are old, antiquated and need updating, too. They're big square behemoths that barely chug along and we probably install when the store was built in the 1980s. I got the gift cards I needed, but Office Depot needs to put this store at the very very top of their list for a remodel. Stat.

Do NOT Do your TSA Pre Check here! The women doing pre check is rude and not knowledgable. You…read morewould not use my birth certificate. Even through they accepted it for my REAL ID and at Office Max to get my TSA pre Check! She wasted my time!!!

Terrible store, terrible company. Customer service is nonexistent. My daughter let her phone…read morepayment slip for two months while she was away and was not able to pay. We came in on June 23rd to get her re-instated. There were two employees there, one had just began yesterday, and the other three weeks ago. The latter stated that we had to get the most expensive plan ($77) because she was ineligible for some reason for the $49 plan she had originally even though it was advertised on the wall and the website. She ran my debit card as a credit card with a hold, holding it in my bank for 2 business days so she couldn't start the phone until it cleared. 3 days later, we came in and was still told they couldn't see it went through eventhough I had my bank statement in hand. Again, the 3 week employee didn't know how to fix it. She stated that metro sucks and wouldn't suggest we go with her company. Her boss was not available for a phone call of course. She also stated her training was a video, and that her boss took her online entrance test for her, then left her to figure out the register herself. This explains alot. Here it is the 27th and still no service, although my bank account shows it was taken out. You cannot get help online unless you wish to sign up. There is no customer service number. The 3 week employee said my best bet is to keep coming back to see if someone else could help me. I have, and they can't. There is no way to get my money back, except let my bank try to pursue it or get a lawyer, as they again have no customer service or support. Their support page helps you get a new line - that is all. I will update if and when I get my money back.

The employee at this location was very helpful and knowledgeable…read more She was easily able to resolve an issue that employees at the Clinton & Clinton Hwy. locations had no idea how to fix! As an added bonus, she was super cheerful and seemed genuinely happy to help me. Customer service at this Oak Ridge location is outstanding!

We stopped in on a whim on our way through to Dollywood and can't recommend enough. The crispy…read morebluntz were so delicious, and potent lol, and I got a vape that has lasted longer than the vacation and was a great price for the product. The staff/owners were super nice and had curated a very fun and welcoming vibe. A great locally owned shop that sells what the specialize in and doesn't add a bunch of other sketchy herbal stuff. IYKYK. Will definetly swing through again next time we're in town and would visit often if I was local.