Victor was very helpful. He helped me get the necessary assistance that I needed and went above and…read morebeyond for the task provided to him give that man a raise.

Call in to drop off equipment Customer service mentioned I…read morewould only need to drop it off and leave I arrive and I was told need to wait on a line of 10 plus people for over an hour. DO NOT COME HERE

My experience is rated 5 stars only because of my sales woman Jordan. She was very thorough with…read moreexplaining the plan and phone recommendations. The only problem I had was when I first went in the store and Anthony refused to let me buy a new phone because my ID was a photo of my driver's license. I had to get my husband from the car and have him show his ID (we have a joint Verizon account which I PAY EVERY MONTH). Thankfully Jordan understood what happened and was very apologetic and gave me the best deal fir my old phone. I highly recommend seeing Jordan as your salesperson.

Verizon 5G Home Internet provides lousy service in Las Vegas. I have had three different routers in…read morethree years. The router keeps failing. Why does Verizon 5G Home Internet use cheap hardware for routers? I would not recommend Verizon 5G Home Internet service in Las Vegas because this service is just plain unreliable and frustrating.

8 years later I was here and I'm so glad they're still in business. I always went to them when…read moreneeding a repair and they always do the best job at a fair rate! Also so fast and efficient! Thank you gadget repair!

just got my iPhone 15 Pro Max Titanium screen replaced here and had a great experience at a very…read morefair price. Carlos helped me and he was incredibly helpful, knowledgeable, and patient while explaining everything. You can tell he really knows what he's doing and takes pride in his work. He made the whole process smooth and stress-free, and my phone looks brand new again. If you go to Gadget Repair, ask for Carlos....he'll take good care of you.

If I could give Boost Mobile at Vegas Valley and Nellis a ZERO I would…read more With no disrespect to the "company", I must question why they hire managers and especially regional managers. According to their employees, neither are in the store and to speak with one or the other and they do not leave a schedule for visits, nor do they check in with them after they leave the premises. In order to speak with a manager or regional manager, you must go into the store and make an appointment. It seems the employee could have taken my name and number and have one of them, preferably the regional manager, contact me at their convenience. This is the first time I have submitted a comment about this company, but, this time is different. My 80 year young Mother and 75-year young Aunt have been loyal customers for years, and have been mistreated twice, and spoken to as though they are beneath the employee. This time it stops! An iPhone was purchased from Boost Mobile for both ladies. The rep needed to "SWAP" the phones out from Android to iPhone. The rep told the ladies she will "ACTIVATE" my Aunt's phone but NOT transfer contacts unless she paid $45. The rep refused to activate my Mother's phone stating she received it in the mail, therefore, will charge her $45 to "ACTIVATE" her phone. My Mother wanted a specific color, not in inventory, therefore, the purchase had to be made online with the rep present. First, there is a difference between a SWAP and an ACTIVATION. Secondly, the phones were purchased at Boost Mobile but their inventory was shy of what the customer requested. Third, according to the PROFESSIONAL and KNOWLEDGEABLE Boost Mobile Call Center, the rep at that store should have completed a SWAP TRANSACTION AND TRANSFERRED THE CONTACTS AT NO CHARGE. Both my Mother and Aunt are going to the Apple Store to experience EXCELLENT CUSTOMER SERVICE! Apple is going to transfer their contacts from a Boost Mobile Android to a Boost Mobile iPhone, and at no charge, as it is throughout the US with the exception of Boost Mobile. I think federal officials should take more interest in elder abuse, and unethical behaviors. Charging when they shouldn't be charging, and simply too lazy to do their job. KUDOS TO MANAGEMENT FOR THE EXCELLENT EMPLOYEE TRAINING!

If I could give zero stars I would…read more I had been with you guys for over a year. Two weeks after getting my phone my text messages stopped working and I had called you guys and I was told that it was not your fault that it stopped working and you would not give me the manufacturers number to call and get my phone fixed. Fast forward to September 18th, 2019 I had called and cancelled my plan with you guys. I had asked if my phone bill for the month of September will be coming out and I was told no, then I double checked my bank account for the 2nd time that day it showed it pending when it didn't the first time I checked. Then it came out on the 19th of September 2019 which caused my bank account to go negative and two NSF Fee charges making my account negative $120. I had called again and asked if I would not only get the $50 but both NSF Fees given back to me and I was told yes and that I would get a call later on in the day on the 19th, I did not. So I decided to call today and see the progress of my refund. I was told that the $50 was put back in my account. It was not. I was also told that you would not cover my NSF Fees after I was already told I would get both of those one day before. I would very much like my money back. Today I talked with Robert and a Micheal who is apparently the highest level of supervisor that is there located in Puerto Rico, when I asked for a higher supervisor I was told no one was available. I do not recommend this company to anyone. You guys do not care about your customers. I have never felt more betrayed and attacked. You guys stole the $50 out of my account after it already being closed. Very disappointed with how you guys talk and handle situations with your customers.

Tuve una excelente experiencia. El personal fue muy amable y atento, respondió todas mis preguntas…read morey me recomendó productos de calidad con ofertas atractivas en accesorios. Además, repararon la pantalla de mi teléfono el mismo día. ¡Muy recomendable! Great experience with friendly staff and attentive, answered all my questions, and recommended quality products with great deals on accessories. My phone screen was repaired the same day. Highly recommended!

From the owner: We strive to offer the best experience and and make both the client and their phone a priority.read more

Called, got a great quote for screen repair, immediate availability upon walk-in, and 15 minutes to…read morefix. Super pleasant and convenient. Thanks, Alex! Free glass screen for checking in on Yelp was a nice perk!

My daughter cracked her screen we'd JUST had repaired 6 days before. Took it back the Wireless…read moreOutlet and this time she paid to get the glass screen replaced. The owner was so nice and gave her another free screen protector and gave her $10 off. Super nice guys!! Will be back if she breaks it again and she has the money to fix it. :)

Gadget mates helped me repair my broken phone/screen at a reasonable rate. No frills and they'll…read morealways try to work with you! All the techs at the eastern location are patient and well versed with tech. I haven't been to this location but if they're anything like the eastern one, I'm sure they're amazing as well. Go to gadget mates for all your tech repair needs!

This morning I woke up with a dead trackpad. I tried to research online anything to fix this…read more Unfortunately I was stuck. I went on Yelp and found GadgetMates. I was greeted by Evan and he noticed that the trackpad just needed an update. After the update everything was good to go. Thank you Evan. Highly recommend if you have any computer problems