They were the first to respond to my request. They were very nice, didn't have the battery in…read morestock, but they called me when it arrived. They installed it for me in about 5 minutes and I was on my way.

A plus service in EVERY way. I called asking about fixing my daughters phone, and the guy was…read moreprofessional and polite as well as informative. He gave me an estimate and suggested I come in so they could see exactly what was wrong. It took 20min to fix the phone which is awesome, and there was water damage which he also dried out for us before fixing the screen. I will definitely use them again and I highly recommend them for any and all tech issues. Thank you

Got in contact with them the day before. I drop by. Dropped phone off. Back in the time frame they…read moreproved. Screen looked new and in operating condition. Thanks.

I visited April 10, 2026 while on my work break and the service person had me done within 20…read moreminutes. My phone works perfect! Excellent customer service. I hope I do not have to revisit due to a broken screen, but if I do I will definitely use Cellular Depot. Thanks once again for great service.

Love this store! Services are affordable and customer service is 10/10! There are so many ways to…read moresave with Cricket!

Cricket Wireless ,Milledgeville location, sold me a flip phone for my mom on Sunday and stated that…read moreif it didn't work out, we had 7 days to return it for a refund so I had nothing to lose. Phone wouldn't work from my mom's home so we returned it. They then told me that the only refund that we would receive is for the phone itself. I told the employee that the young man that sold it to me never stated that. She didn't seem to care. A few minutes later the same guy that sold me the phone walked in and I was so glad to see him. I thought that he would try to help figure out the misunderstanding, but instead he just stated only the phone can be refunded. They wouldn't even refund the case that I purchased with the phone, If they would have told me this before I purchased it, I would have left it in the store. They refunded me the 29.00 for the phone...but I lost $30.00 for service, $ 20.00 for activation fee and other monies for this and that. All together they took about $75.00 from me on a phone that had a 7 day return policy. Total rip off. Honesty before selling a phone may help to make it a better place. Never recommended it to anyone.

Excellent customer service. Got my iPhone display fixed in under 20 minutes at a very affordable…read moreprice. Highly recommend!

I often take coffee when in Gwinnett around the Sugarloaf or Pleasant Hill areas. I had had been…read morecasually looking up potential screen and battery replacements for a few weeks. This store ran an Instagram advert, and I noted they had good pricing on both screen replacement and battery. I inquired and was responded to within 5 mins. We set a time range for the next day, I went to his store and am very impressed with Nadar's service and pricing. Was a good guy who is fluent in both Spanish and English (dual passports). I value quality service at a fair price and this place fits the bill. On some sites it noted they are open until 8, but I think it is 7pM. I asked the owner about the one poor review and he noted that his father had passed away out of the country and couldn't get anyone reliable to service the store on that day the review referenced. So I hope this 5 star review can continue to counter balance the one poor review. I will continue to come here for my cell phone service needs.

They did it again for me! Had an issue with my iPad and they fixed me right up! I can't see ever…read moregoing anywhere else!

From the owner: At Professional Phone Repair Service, we specialize in fast, reliable, and affordable phone repair…read moreservices in Duluth, Lawrenceville, and throughout Gwinnett County, GA. Whether you’ve got a cracked screen, battery issues, water damage, or software glitches, our certified technicians can restore your device quickly and professionally. In addition to expert mobile phone repairs, we offer a wide range of accessories and the latest smartphones at competitive prices. As your trusted mobile phone repair shop and accessory store, we’re committed to exceptional service and high-quality parts to ensure your device works like new. Visit our shop today for top-notch service or call us for quick repairs you can count on.

Purchased a new screen protector for Moto Stylus 5G. Prices were fair and the attendant installed…read morethe protector on the spot. Fast,friendly service.

Terrible experience at this store. Went to the store because my SIM card was not working in my new…read morephone and I needed a replacement. Older man working spent 30 minutes fiddling with my old and new phones, connecting them via wires and trying all of the things I told him I had already tried. Randomly, after those thirty minutes, he just goes "well I've done everything I can do, you'll have to go somewhere else." I explained that my SIM card was broken and that I have no way of contacting anyone until it is fixed. He just said "I don't know what to do. You need to call customer service." After I just explained that THE PHONE WAS BROKEN, so I can't make any calls. I told him that I had no way of calling customer service, and he just shrugged and told me to leave. His supervisor was standing right next to us when it happened and did nothing to help. Terrible experience; avoid this store and take the longer drive somewhere else.

Went in to the Milledgeville store and Briana Clark immediately asked what I needed. I was trying…read moreto sync my watch to my phone. There were some difficulties so she called their customer support. While on the phone with the agent she helped another customer with his tablet cover, a lady with issues of syncing phone to car navigation and another trying to transfer data from one phone to another. She masterfully helped everyone at the same time without missing a beat. It was so refreshing seeing a young person who can multi-task and be pleasant and helpful. Hands down the best work ethic of any customer service personnel I have seen. Great Job Briana!!

We worked with Justin, and he was great. They know what they are doing but never make you feel…read morestupid.

Tiffany was absolutely wonderful to work with and solved all my computer issues. Highly recommend!read more