Has always been able to fix my items in near term , fair prices, and provides options , always…read moregreat service

Mike was amazing in providing quality service and customer care. Prices were affordable and…read morereasonable. I highly suggest you go see him at Fi Repairs if you need screen repair services.

Great people who run the store very helpful got in and out very quickly most unlikely for phone…read morestores

I went to trade in a phone and get a new one. They never processed the trade in and I was paying…read morefor the full new phone. Had to call corporate because the store kept asking me to come back when the person who helped me is there.

I was looking for a place to fix my screen during lockdown and they're the only open place I can…read morefind in the area! Super responsive and very professional. Would definitely recommend and come back for other services.

This business is an absolute rip off. I highly recommend video game 911 in Denville, I dropped off…read moremy PlayStation to get the HDMI port repaired. I was told originally that it would be 3 to 4 days and then every day after that I was given some bullshit story. Day after day, the woman that works there would tell me it would be finished tomorrow and then the next day it would be finished tomorrow so on and so on so finally two weeks later, I received my PlayStation back still broken And was promised a refund yet I never received anything whatsoever.

Dropped my phone in the water while docking my boat and it ended up sitting underwater for probably…read more20 minutes before we finally got it back. Thought it survived at first but later on the phone completely died and I was pretty convinced all my photos and stuff were gone for good. Someone told me to check this place out and I'm glad I listened. Alper was the one helping me and somehow got the phone working long enough to transfer everything over to my new phone. I honestly didn't think there was any chance of saving it. Super nice guy great service and they seriously saved me from losing a ton of important stuff. Couldn't thank them enough and definitely recommend this place.

Walked in no appointment and was out the door 10 minutes later with my phone looking brand new…read more Great personable service. Will come back!

The service was totally amazing. I asked the owner for help and he was extremely accommodating. I…read morehave used these services over the years and he is the best. Thank you for always helping me with my phones

Brought phone in to replace the screen , when I got phone back it overheats and battery dies…read morerapidly. Need to buy new phone now don't go here

This company's service description is misleading. They advertise a service labeled…read more"uninstall/install TV" for $100, which reasonably implies that they will remove the TV from one location and reinstall it in another. However, when the technician arrived, he only unscrewed four bolts, placed the TV on the floor, and stated that installation was not included in the service. According to him, the service covers either uninstalling or installing -- not both. This is not what is communicated in the description and creates a false expectation for the customer. The wording clearly suggests a complete uninstall and reinstall service, not a partial task. This experience was frustrating and a waste of time. The service description should be corrected to accurately reflect what is actually included, so other customers are not misled.

On 11/10/25, I was referred to HelloTech by Xfinity for an in-wall cable run and scheduled service…read morefor 11/12/25. The technician arrived, began work, then said he needed to leave to get a part and would return later that day. He never came back. When I called HelloTech, I was transferred to the technician, who said he was on another job and would not be returning. I called HelloTech to reschedule and requested a different tech, but they sent the same one. During the second visit, the technician removed my attic access hatch, cut a hole for the outlet, and damaged drywall and paint in multiple areas. He also damaged the attic access door. Shortly after, he began packing up and said he had to abandon the job because he was "not qualified" to do cable runs. When I pointed out the damage, he apologized but said there was nothing he could do. He tried to cover the paint damage by brushing over it, leaving paint streaks and drips down the wall and onto the floor. The drywall hole he cut was left unfinished with plaster dust everywhere. When I contacted HelloTech asking to speak with a manager, I was told I didn't need to and should just submit a claim. I filed the claim, but the response said it could take up to two business days for someone to contact me. That is unacceptable given the property damage and unprofessional service. I am requesting that HelloTech contact me immediately and reimburse me for the cost to repair the drywall, paint, and attic access damage caused by their technician.

Great service indeed Great to work with…read more Wonderful customer service with world class service

I called to verify dropping off my iPad for repairs. Neither the website nor maps and more…read moreimportantly, the tech on the phone explained that the Ridgewood location was closed due to covid. It's okay that the store is closed, but not relaying this information is sheer incompetence. Drove 2 hours out of my way for this.

I had an extremely negative experience with this company. This review is VERY long because I want…read moreto leave an honest, fair and accurate account. I'm really confused as to how my experience was this negative when they have great reviews. TL;DR The volume button on my phone was damaged during the screen replacement and the replacement screen was not set into my phone properly. They said they didn't have the expertise to repair the issue- until we left a negative Yelp review and they came to fix it. In the process of fixing the volume button, they broke the mute switch and the screen was still not attached securely. Their response was "I'm done with you guys you're taking up to much of our time" A full review including videos of some of the damage can be found on their Facebook page: https://www.facebook.com/caityjoy/posts/10221479092709855

I've been getting my phones fixed by him for Years Just sit in his car & watch how fast this man…read morefixed my phone i even went back upstairs and before i could even reach my bathroom He was Finished fixing my phone! He gave me like a screen protector he said it was included. 10/10 I keep calling this man to fix my phone