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    AT&T Store

    3.5 (55 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 2 months ago

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    never  open at the right time employees here are horrible. It's Friday and it's 10 AM and they're not open couple of the customers left.
    Parysa H.

    worst AT&T ever never open at the right time always late an hour late employees are horrible

    # positivity
    Joshua H.

    Thank you so much Valerie,myranda for helping get my new Google pixel 8 pro love everything about it best employee's ever!! (Highly recommended coming here)

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    29 days ago

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    6 months ago

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    8 months ago

    Overall staff was very friendly and explained everything throughout . I would recommend coming here

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    9 months ago

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    1 year ago

    Vivian was amazing. Definitely recommend. She helped transfer all my data and lower my plan. Great customer service.

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    1 year ago

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    1 year ago

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    4 years ago

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    3 years ago

    Best store in town hands down !Went above and beyond for me! Make sure you ask for Miriam .

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    6 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    Photo of Lisa S.
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    12 years ago

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    5 years ago

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    5 years ago

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    Photo of Daniel L.
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    5 years ago

    This has to be one of the worse in the city. Wasted my time with their lack knowledge and efficiency.

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    7 years ago

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    5 years ago

    The whole staffing was amazing. Very well Knowledgeable highly recommended.been to many stores and this one really showed me they care

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    5 years ago

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    5 years ago

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    4 years ago

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    10 years ago

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    5 years ago

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    5 years ago

    Great customer service, Brandon did a great job at helping me finding my needs and his customer service was amazing

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    8 years ago

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    8 years ago

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    15 years ago

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    11 years ago

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    7 years ago

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    5 years ago

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    9 years ago

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    Kayla

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    9 years ago

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    Kayla

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    Page 1 of 2

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    Review Highlights - AT&T Store

    Miriam is your go to for deals and great great understanding on ATT promotions!!

    Mentioned in 5 reviews

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    T-Mobile

    T-Mobile

    4.3
    (275 reviews)
    2.1 mi
    $$$
    Virtual estimates
    Shipping

    I went to the Huntington Beach location and they really didn't help me out much, I told them what I…read moreneeded, and they offered my high starting prices. they let me just walk out the door just like that. But this review is about Cesar and his team at the PCH location in Long Beach. Their service was outstanding. They were very quick, very attentive, very friendly and one of the best experiences I've had with any cell service. This is the type of service that keeps customers and keeps customers coming back. Thanks again, PCH team and thanks, Cesar.

    Buyer Beware...I signed up and transferred service from Spectrum and received 2 iPhone's and home…read moreWi-Fi with Jose at this office on March 17, 2026. By April 9, I was already calling tech support because the home Internet was so slow, and I was not receiving the speeds promised. When verifying my address, T-Mobile informed me that the address given by the store at the time of my signing up with Jose, was completely different from my actual home address! (the address used wasn't shared with me when I asked, probably to protect their employee) I tried to give the benefit of the doubt here that it was a mistake, but there is literally no other address associated with me, I bought my house in 2001 and he had my ID to verify and even printed out a Spectrum bill (my same address!) so I could receive a gift card for the balance due on my son's phone, which was a separate very long, complicated transaction...long story short, Jose used a false address to sell me home internet in my neighborhood, which is completely overcrowded and oversold! I have spent 2.5 months back-and-forth to try to get it improved, and T-Mobile would not even provide me with a free Wi-Fi extender when troubleshooting, so I spent $100 buying my own. T mobile customer service even lowered my Wi-Fi bill to $10 a month because they admitted fault and let me out of any contract to leave... Sadly, this last week while I waited and shopped for new service... It's become so poor that we've had to literally resort to hotspots on our phone to work, do school work during my son's finals week, and even to watch TV. Today I was able to get Frontier fiber internet installed and returned all my equipment to the LB store. Thankful the nightmare is over. VERY DECEPTIVE business practices from Jose at this location. T-Mobile should not be paying commission to their salespeople, it's obviously caused some to be pretty dishonest to make the extra money.

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    T-Mobile Experience Store

    T-Mobile Experience Store

    3.4
    (96 reviews)
    2.6 mi
    $$$
    Virtual estimates
    Shipping

    If you go to this store just know it's busy, I was there yesterday to upgrade my old IPhone 11 Pro…read moreMax to a new IPhone 17 Pro Max at the time the site was very busy giving out promotional blankets and the place had a line out the door. I was helped by Andres and this man deserves a big raise or a promotion to store manager. He was all you can ask from someone working in retail. He was attentive, answered all my questions and explained what deals I was eligible for. He even set up my phone case and made sure it was flawless before I left the store. I've been to other T-Mobile stores and had horrible experiences but I'm glad they got a great guy working at this one store. Store Owners or Management. You really need to promote this man.

    Turning fifty-five does have some advantages, one of which is qualifying for the 55+ plans at…read moreT-Mobile. So have been monitoring current deals, and have come into this store multiple times to 'window' shop and get clarifications. Thus when I saw a new deal pop up over the weekend, came back to this store to see if worth purchasing. It was. The switch is not complete yet, but the customer interaction at this store so far has been outstanding. Like many folks, my wife and I have been mobile customers across all the major carriers (including Sprint, which no longer exists), currently getting service through our Internet provider, Spectrum. Everyone provides unlimited national data now, so price continues to be the main driver for us. Both our I-phones (smallest physical footprint available) are (slowly) dying, victim of new OS's that require faster processors/memory and faster-draining/slower-recharging old batteries. But I like the form size of it, and it would still be useful as an occasional wi-fi device (or sell it to a company like Gazelle for over $100), so didn't want to use a deal that required a trade-in. So with the release of the I-phone 17e by Apple earlier this month ('budget' model, retailing for $599 for the 256GB version), T-Mobile recently published a new deal: get a 17e 'free' with 24 month contract, with no trade-in. What wasn't clear online was if the 55+ plans would apply. So decided to stop back in while doing some errands by myself in DTLB. This store is marketed as a T-Mobile experience store. Whenever we stop in, it's fairly busy but staffed well enough to have someone immediately available to help with no wait. Like before, I interacted with Taylor (Sr. Mobile Expert). He confirmed my understanding, and then looked up to see if the 55+ Essential ($60 plus tax for 2 lines with auto-pay monthly) would qualify. I was very pleasantly surprised that it did. The plan works as an interest free loan, with T-Mobile giving us the $599 to purchase the phone. From the government's perspective, the phone was bought at full retail price, and sales tax must be paid by the customer at the time of sale, which is what I did for both phones. T-Mobile then gives us a $24.96 credit for each phone at each billing cycle to pay off the phone. This means that if we cancel the service before 24 months, we would owe the remaining balance on the phone(s). Either way, the phone would be unlocked and would belong to us. So with that information, I decided to move forward with Taylor. After asking a co-worker, he recommended that the entire transaction be performed over the T-Mobile app on my (old) phone (including payment)...and he stayed with me while we did so. I remarked if there was a way to credit him; he responded that at this store, the employees did not work on commission. The phone itself is on backorder and will be shipped directly to our home, at which point we could start the actual switch over process. Since the newest phones only use E-SIMs now, we shouldn't have to come back in to get them activated. But it's nice to know that if we want to get personalized attention to complete the switch, Taylor and the rest of the non-commissioned T-Mobile team at this DTLB experience are there to walk one through it.

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    AT&T Store - mobilephones - Updated July 2026

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