This is a place where the employees are just talking to their friends. ive been sitting here for 45 minutes listening the the staff talk about crime shows on tv and socialize with no sense of urgency. i shouldnt have said i have a service issue. That is making them take longer because they already assume Im not going to be a sale for them. read more

Does anyone actually "work" here ? After "checking in" all the minions disappeared into the back for a significant noticeable amount of time. Left a lot of blank staring customers looking around at each other. Came in to purchase a "hotspot". So far sitting for 12 minutes doing nothing. Wonderful. If I wanted this kind of ignore, I could have gone to the Apple store. But listening to a sales person tell stories to an older lady of how software updates cause failures in devices is rather comical Finally got a salesman. 25 minutes later. And no I didnt want any part of his crappy satellite non dodger channel tv connection up sale Price on WiFi grew $ 20 in 7.5 feet. Nope. Not paying more than their advertised price and had to put up with some BS we will discount your prepay account. Also found out they don't take checks because there is construction in the area that knocked out their WiFi. Yet magically they accept cards. And by the way my phone was connected to their WiFi the entire time. Well here I am. WiFi hot spot went dead. Called and was told there is a one year warranty and need to return it to the place of purchase. Sitting here at place of purchase and was told that it's only good for exchange for 14 days. Was given an 800 number to call. Sitting on hold now for 20 minutes. No one answers. Plus the people that work here completely don't care and are NOT helpful. Do yourself a favor and go somewhere UPDATE. LOL. Got a response to this posting from what three months ago ? Canned response of how we value all customers and how they have a trained staff available to handle your problems. Blah. Blah. Blah. If you truly cared, which clearly they don't, maybe they would have contacted me directly ? Nope. No one does it the right way anymore. Seems all cell service companies SUCK. It's up to you to figure out how much non customer service you can tolerate. read more

What a useless "service" at this so called store I predict that in the near future this store will suffer ills like the others in this Town center I had a problem with my wife's phone stuck in "SAFE MODE" No help from them in fact they were upset that we even ask them as the don't do that kind of thing Well I got home and I figure if they hire people that can't help their customers I would try to trouble shoot the problem Well it took me a while but I was successful in fixing the problem Anyhow no Help No Service equals NO CUSTOMERS LOUSY LOUSY LOUSY read more

Mason and Keith: Let me preface this review. I am a commercial banker who deals with very large commercial clients on a regular basis. The treatment here is inexcusable. I will compose an email to Randall Stephenson (CEO of At&t) explaining the unpleasant experience my wife and I had here. I came with my wife to look at possibly switching over from Sprint. Since my father was a Navy vet I asked if there was an applicable discount (similar to USAA and direct family discounts). Verizon allows this as long as you add the individual as an authorized user. Keith and Mason confirmed this could be done as well and was already approved. After driving to the store, Mason then proceeds to tell us that they cannot honor what was said over the phone. A waste of time. Mason seemed only interested In selling internet and cable read more

AWFUL. Went in to replace my broken phone; flying out next day on business and insurance couldn't get me the replacement in time. I told the rep when I walked in I'm not interested in an upgrade, just a solution so I can fly out with a phone. Basically was told my only option was to buy a new phone. I'm desperate so I'm ready to commit to a new phone, extended payments, etc. Then told, the new phones aren't in stock until December... so that doesn't solve my " I need a phone today" problem ! The manager's solution - buy a phone that they have in their store. Now I'm facing a $50 restocking fee, taxes on 2 phones, and I'm clearly taking up too much of their time. The point of all this... the Manager Sergio was insulting, seriously a jerk. Rude, demeaning, belittling. I literally asked him if he was telling me I'm stupid. That's how bad it got. So absurd it was almost comical. Bottom line, I left. To allow him to make the sale with such disrespect; I'm like - screw it. I'll go without a phone before letting someone be that rude. I walked out, gained my senses and drove to the AT&T store off Sycamore and Cochran. Walked in, explained my broken phone situation to the girl. She was awesome. Michelle suggested we swap out the sim card to the loaner phone I was using; she helped me set it up and said when I get my replacement phone from the insurance company to bring it in and she would help me set that one up too. The point being - she listened to what I needed, and suggested a sound solution. She didn't make a sale that day but she got a customer for life and anyone I know I am sending her way. She was kind, considerate and bright. Michelle didn't make me feel like I was wasting her time. She helped two more customers while I was there; they were treated with the same care and attention that I got. If I had a position for her in my company, I'd grab her. She's exceptional. read more

I am very happy with friendly service with Mohammad and Abel at Simi Valley AT&T store.very helpful staff

If I could give 0 stars, I would. Why this location is even open still, I have no idea. I came in over 40 minutes ago, was told we were next and that someone would be with us shortly. If 40 minutes is shortly, then cool. I'm still sitting here waiting. AT&T has no customer service skills. There was 3 people working, 2 people were helping customers, 1 was sitting checking people in, doing nothing. Now 2 of the employees are missing and there is only 1 left on the floor. There are 9 people sitting on the floor, and now there is an appointment system so that comes first and we're waiting and still no help. read more

AT&T Store - List of people waiting, I'm #1 and I've been waiting 45 minutes. - Mobile Phones Near Me - Simi Valley, California

Went on a busy Sunday afternoon for a phone upgrade, the wait was a bit long but it was expected. They were extremely busy and were trying to get to everyone as soon as possible. ( best part, they were very good at informing us as the wait list was moving) I had the pleasure of being assured by MASON. He truly upgraded my plan from a the dinosaur era (were I was paying way more) to a modern 5G plan.... And it was less !!!!! Honestly, was not expecting that at all. I chose my new phone, upgraded my plan, got my info backed up and all was done. Thank you mason for the upgrade in the plan and the phone. Truly appreciate your patience with all my million questions! read more

I'm in here right now and the gentleman helping me out is a complete d*ck. He turned away two customers because they came a half hour before the store closes. And the. He told me we would see if we had time to purchase my phone. I'm sorry, but that's ridiculous. You're open for another half hour, do your job and help your customers or else you're going to lose them. read more

Over 50 minutes waisted on the phone spending 39 minutes with one call center employee and another 19 with the other. The both asked lots and he same questions putting me on hold over and over and never addressing or resolving my monthly billing discrepancy of over $100. After the second employee informed me that he couldn't find my account even after I provided all phone numbers (land line and cellular) password and last 4 digits of my SS number he still stated he couldn't help me. Frustrated and angry I finally gave up hung up the phone and drove to my local AT&T store. They carefully researched, explained and resolved my problem. What ever happened to "Customer Service" they obviously are not monitored or supervised to help their customers. If I could switch a different carrier and cell phone service where I live I would switch in a minute.. read more

After a horrible experience this morning at the Sycamore store, I went to the AT&T store at the Simi Town Center and was graciously helped by an incredible, courteous, attentive & knowledgeable lady named Korina. I told her what happened at the "Authorized Dealer" store on Sycamore and she said that they get so many complaints from customers about the service at the Sycamore location. Korina was able to process my trade ins without any issues and without the phone charger that Alex (from the Sycamore store) demanded I bring. I very rarely leave negative reviews, but I need to share my experience from today and WARN other customers to STAY AWAY from the SYCAMORE store. Go to AT&T at the Simi Town Center were you will be treated kindly, courteously, and your orders will be processed CORRECTLY! Thanks Karina for your help today. If it wasn't for you I'd have closed my account and returned to Verizon. read more

Abel helped me out with my problem on my phone and watch. He was so knowledgeable and very patient . I would highly recommend him if you need help. Thank you again Abel. read more

Customer service is horrible at this store. Whomever is the manager there today March 12, 2017 @ 12pm. Should be fired! I spent 2 hrs on the phone with customer service, they sent me to the store to resolve issue, 1 hr there, they insist it's an Apple software issue, they send to Apple Store. Before I left I informed the manager there that I feel it is not an Apple issue cause both my devices stopped receiving email at the same time and Outlook as well (not supported by Apple), so I told him I would be back with proof in writing that it is NOT AN APPLE ISSUE At Apple, the associate and her manager quickly showed me the blogs on the at&t site that have been going on since Thursday with so many customers complaining about my same issue.! This manager at the at&t store was clueless as were his associates and just decided to pass the buck and blame Apple. Shame on you! As I promised the at&t manager prior to leaving the store, I was coming back to show proof that it is in fact Not An Apple Issue. I now got back to the at&t store and showed proof to the idiot manger and all he could say was "leave" again Great customer service. One star is even too much too give! He didn't even want to see that there in fact was an issue that needed to be taken care of or flagged with tech. No instead the coward told me to leave. I hope you get fired for the most horrible customer service representative EVER!!! read more

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This is your typical AT&T retail location vis-a-vis size, location, parking, etc. It's in a small strip mall near the Simi Valley Town Center mall. There is generally plenty of parking but the lot is not huge so if one of the restaurants is busy you may need to park around back (on the Best Buy side of the lot). Regardless, you won't have to walk far. The store is modern and clean like most other AT&T retail stores. It's not the smallest store I've seen nor the biggest. (See photo.) I've generally found the employees here to be friendly and efficient. I've made several purchases at this location and always walked away happy. If there is one downside of the location it can get busy (especially on weekends) so you may have to wait. It's not understaffed, just popular. If you live in the area you can consider this location a nice, reliable option for your AT&T needs. read more

AT&T Store - Mobile Phones Near Me - Simi Valley, California

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Their customer service representatives are horrible rude. Don't care about you, as most people know already it's Super frustrating not able to have a phone, I ordered online with curbside pick up so I can make a quick went to pick up my already paid for phone there system has a glitch and it she said sorry we can't give this to you. She did not try to help in any other way. Do not try to reach out to customer service or her manager although I asked, just a big fat, no, nothing they can do for me when their system where do you had a glitch, I'm pretty unfortunate, having a business account with multiple lines with this company, her not even making one effort, and only giving me an attitude. Very disappointed. read more

Abel was the man!! He stayed 1 hour after closing to help me with a technical issue with a tablet I own that was acting up. He was attentive and very dedicated to quality customer service. read more

Horrible service. Don't even acknowledge you when you walk in the door. I was in the store for over 10 minutes and no one said hello the entire time I was there so I walked out. Will go somewhere else for a new phone. read more

LOL @ Mason. Salesman blatantly lies to me about a BS promo going on that would lower our bill by adding a line and getting an old iPhone. Come to find out there is no promo and going into almost 3 months of no change in our bill from a "promo credit" ....we go in to see why. The "manager" stays in the back while the associate plays messenger like we're in a mob movie. After almost 45 minutes with no solution we finally ask for the manager but are told the manager is already off the clock...?? Come on... Sleazy sales never wins read more

Great service thanks Hank for helping me and make it super easy ! Got in and out fast! read more

AT&T Store - Great service - Mobile Phones Near Me - Simi Valley, California

I set up an appointment (2 weeks in advance) for my internet to be installed the day I move into my apartment. The day of nobody showed after me waiting there all day. I called to notify them, they apologized and said someone would come out Monday. Monday comes around, and nobody shows up again. I drive down to the store and they promise someone will be out there tomorrow (Tuesday). Tuesday rolls around, I call to remind them about the appointment... and they still did not show up. I go down to the store to talk to Abel one of the managers who I had been in contact with and kept telling me they would be there. I am guaranteed they will be there Wednesday from 8am to 10am. Wednesday rolls around and nobody came by 10 so I call abel and he says they will be there soon. A few hours later go by and nobody comes, so I drive down to AT&T to talk to him. I ask an employee to please speak with Abel not knowing he is sitting there on his phone looking annoyed I asked. I tell him im the person he has been helping and he asked how I was and I said not very good because it's taken me 4 appointments so far to try to get internet not to mention I called to remind them of their own service appointments. Abel spoke very uncaring and had no sense of urgency. When I said I could go to any other provider and get service but I chose AT&T he told me I can cancel and go elsewhere then. Finally a few hours later a technician came by and installed the wifi. AT&Ts lack of competency to even keep an appointment can cost you 4 days of work and thousands of dollars in income while they make you sit at home waiting for an appointment that they have no intention showing up to. THEN, have the nerve to charge you a $100 installation fee after making you miss days of work. HORRIBLE service, rude manager. Good: Days later after getting billed I walk into the store to address the installation fee and the female manager (forgot her name), within 2 minutes of me explaining waived the install fee and apologized. The was a great manager and very polite compared to Abel making claims he couldn't stick to, and telling me to go elsewhere like it was my fault AT&T kept bailing on my appointments. read more

My family decided to switch to AT&T and Manny did a great job helping us out. He explained the process very clearly and was able to switch us all without any issues. Great service! read more

Sat for 45 minutes before someone even approached me. Only 2 people here and the manager cant seem to put her phone down! Every time I come here, it's the same! read more

I came in needing a iphone 13 pro max or the new samsung 21 ultra and was helped out by Manny. He was really helpful with making sure i found which phone was best for me. And he even helped me get my phone screen fixed right away. Very glad read more

Do not take any promotions from AT&T - I traded in a phone and was suppose to get a $500 bill credit - never happen. After 3 hours and 45 minutes on numerous phone calls, AT&T phone customer service stated needed to go store to take care of it. At store level they are rude and condescending. At the same visit there offered a I watch promotion buy 1 and get one free. That wasn't true. I received only a $200 credit not a $500. Now - my bill reflects payments on 2 -I watches. They also conn me into changing plans that I would save $30 a month instead my bill went up $150. Buyer be aware! read more

Go see Luz she will give you the most amazing service and take her time explaining all options .. she was just incredible with her knowledge of everything we needed and I highly recommend this store and Luz! Also Courtney one of the managers there is more than incredibly kind and helpful ! She sat with us for a long time with Luz and was amazing ! Please go see Luz for anything Direct Tv that you need or anything att! read more

Came to this store to order the new IPhone. The minute I walked in was negative. The people did not seem happy to be working there, or were frustrated, regardless they were not pleasant. I was looking to upgrade to the new iPhone XS+ and wanted 256 fb. The person I worked with said that they didn't have the 256, but how about the smaller version. No the smaller version will not work for me at all, then she offered the 512. She told me he price difference, but at this point ok whatever I'll take it. I asked if she had it in the store, yes, ok great so she put my name on the list. I sat there for an hour before they finally called my name. The same person that put my name on the list is the one to call me and help get the phone, at which point she tells me that they don't carry the 512 in that location. Over an hour I waited bc she stated that they had it, and when it was my turn, nope just kidding, would you like the smaller version? She didn't even apologize for the inconvenience, didn't offer to have it ordered, just looked at me like I was an idiot at which point I was so upset I walked out and will never come back. read more

I came in this morning to the store my phone went freezing up the night before I made a appointment with Apple but couldn't get one till Wednesday of next week so I went on a hope and prayer hoping the store could fix the problem and lo and behold kayley showed me a quick trick and in one minute bam phone was up and working she was so professional and courteous to my needs my hat is off to her read more

CROOKS & CRAPPY CUSTOMER SERVICE!!!! The only reason they're getting two stars is because they resolve the issue on a monthly basis. I switched from Sprint & Spectrum to AT&T. Do yourself a favor and DO NOT USE AT&T!!! I was sold a BOGO iPhone service (my daughter didn't even want a new phone) and have been charged every month for two phones. Was sold the DirectTV app which was promptly transferred to the AT&T app, which did not work with any of my services & left me without TV for over two months. Internet was spotty & did not jive with streaming. After calling for past 6 months to fix this issue, this store manger was RUDE but managed to credit my account. I was told no contract no fees, but when I cancelled my internet to go back to Spectrum, I was promptly charged $90 against my newly issued credit. Calling 800# gets you nowhere but connected to a service center out of the Country & connected to people who can note your matter but NOT RESOLVE any issues. I'm throughly disappointed in such a large company. UPDATE: Just got my bill for this month & IT''S STILL WRONG!!! That nice credit I received is now being eaten up by BOGUS DOUBLE BILLING practices. read more

I came into att looking for an iPhone 13 and a plan suitable for me. I was cautious due to prior experience with sales rep's from other companies who have lied to me and didn't mention hidden fees in my plan and other purchases. Luckily, Raymond, who is as respectful as he is knowledgeable, was able to accommodate me that day. I got my new phone and chose a plan that worked for me. I always ask for Raymond as I know it'll be a simple yet thorough transaction. Shout out to him for making the experience a pleasant one read more

Horrible customer service, either they don't know what they're talking about or they're lying. I upgraded my phone and they said they could include the unlimited plan for LESS than what I was paying originally, checked my bill a couple months later and it was $15 MORE a month. So sick of having to call and ask about these hidden fees that keep popping up. read more

Long wait , expensive wireless plans and awful customer service. The worst service. They will still continue to make money off this monopoly but at least real people know how terrible their service is. read more

ARE YOU F-ING KIDDING ME. THIS IS A JOKE! TERRIBLE CHEATING EMPLOYEES AND LEAVING FOR A COUPLE OF DAYS AFTER SELLING A PHONE WHEN NEEDED A PROBLEM TO FIX THE NEXT DAY AND HAVING THEIR ENTIRE GANG THAT CAREFULLY KNOWS WEAKNESS OF CUSTOMRS! NOT TO FORGET LYING AND PUTTING EXTRA'S ON THE BILL! I AM STILL FIGHTING AT THE TERRIBLE MANAGER AND FEES AND CREDITS! It all started when my husband's phone died and we saw a promotion stating that we can get credits for an upgraded phone for an amount that we even didn't go true yet and that even that a higher price than what was said. We got the three new phones for our family to trade in and this Renne girl was there to assist us and she just started tick-taking her i-pad and didn't tell us anything about the contract or billing but just asking us random questions filling them out herself. SHE TOOK F-ING 5 hours for 3:00-8:00 pm with just going in their little offices taking each five minutes break when it wasn't even that busy, and at the end of the day when ready to close, she added sales tax in which the banner that the promotion stated had specifically said that they didn't add it in which she just added! It was the end of the day and we felt very uncomfortable now and weren't really sure, and when we brought it up to her about what she did, she just keeps saying that we can deal with it tomorrow or kept forcing us to leave either the two. We brought the phones with us the next day, and she wasn't there and she told us that she works all week and even tomorrow yesterday when leaving, so we were confused and the other employee named Jared or Travis there just randomly came and said our names if it was us, and we were even hella confused on how he knew our name and when we went to the desk, we told him that you guys added sale tax, and we actually got a better deal at t-mobile(they even cheated us!) and we wanted to switch back but the guy just added re-stocking tax fee for no damn reason when we didn't even open them up knowing over-night that we don't want it anymore but the guy forced us to pay more than $200 The guy told us to come back another whole day to "talk" about it at a certain time which was at 2:00 pm and he even scheduled it, and we were now really mad and left and taught we can talk the next day about out the issue! We came back another day and didn't found him and someone who worked there just randomly said our names and immediately without even asking told us the guy wasn't here and we just left and decided that the next time we come we will ask for the manager and get mad because they haven't even given back our credit and the fee! We came back another week and we saw him and we demanded the manager and what he kept doing to us but just sided them out and said the manager wasn't there on someday's and which the manager wasn't there for today so we told him that we will put bad reviews for what you did and the fees and credits they would give back. We took some time off and when we came back to see if the manager was there, you guessed it, the random employee told our names and we sat at his desk and we told him kindly if the manager was there and the guy said that there wasn't any manager in this location and we told him that the other guy who worked here said that he worked on a couple of days in which this emplye said no and the only manager was in Northridge. We told him our problem was that you guys aren't giving back our re-stocking fee's when we didn't even open or even looked at the phones but the guy said that he can't do anything about it when he had so many computers and data with him! He told us that the data that was filled in stated that we damaged the phones, and at that point, we blew up and told him to check the cameras when we got and returned them and he got super quiet and we knew that at this point that all the employees in that store were on it and probably did that to all poor customers like us! He called the manager and told him nothing about our problem but if he was available for us to meet him there and the manager said yes and we told the employee of the address to the store and said no to us and we forced him to say and he finally did and we told him that we will report the store and CEO about it. When we went to the store 20min later, you knew it, the employee came running to us to say that the manager was not there for the entire day without even saying hello or anything and we left to not just write a bad review but to report that CEO about it because there is a whole gang of employes who know that those fee's and credits are salaries to them and will do anything to stop it and not return money to us when they should! we have no justice yet but to report to the news station and CEO about it! read more

This is actually for the att store on Cochran and Sycamore It was a great experience. When we weren't talking Phones, we were talking football Shannon was particularly friendly and helpful A rarity in phone stores We got a great deal and walked out with two iPhones 8+. Five stars guys read more

First impressions are everything to me. One of my pet peeves is walking into a business establishment and not being acknowledged or treated with respect. I came to this store today looking for some help on how to add a streaming device to my account and let's just say my initial interaction with the staff made me not want to come back. No one got up or stopped whatever they were doing to greet me and make me feel welcome. All I got was a very disinterested "I'll be right with you" from the person at the front, as he continued to do whatever he was doing on his computer that was more important than making a visitor to his store feel welcome. After waiting for more than a few minutes he finally had the time to ask for my name so he can put me on the sign up sheet. After waiting a few more minutes I was greeted by this other guy who couldn't have looked and sounded more indifferent that he was about to help me. We then proceeded to wasting more time as he was not able to find my account...i literally had to pull my account details on my app and show him so he could tell me that I could've just ordered the device on my app. I guess they don't carry the actual devices at the store which is a bit odd to me but whatever. A wasted trip to the store and the definition of not feeling valued as a customer; that was my experience today. I mean, I only have my TV, Internet, and Cell phone service with AT&T. But besides that, guys at the store: it's business.. pretend that you care at least. It goes a long way and it avoids a picky customer like me writing a bad review about your store. Why so picky? Because I'm a business owner myself and I believe wholeheartedly that great customer service is king.. and customers are king too. They may not always be right, but they're still king.. and should always be treated and appreciated as such. read more

Do not purchase anything extra at this store. I'm locked into the ugliest pair of beats because they wouldn't let me exchange the color - everything is still packaged. Nothing has been opened. 611 number told me to go into the store and they would do it. WRONG. Oh- the 611 number told me I can return them but still pay hahahha really? Give me a break. The have nice sales team but the manager hides when there is a customer needing help and the 611 number is useless. I was told to return to the store twice and both times I was sent away. To be honest they had an attitude As I'm sure they were frustrated with having to deal with this. However I kept being told to come back to the store by the 611 number. Needless to say I was frustrated and in tears from being humiliated. Bye bye AT&T worst customer service. read more

Don't go there. The wait is insane, even if you have an appointment. Three people in a row asked what we needed help with, when we had already clarified. We were giving them new business and it was so unorganized, spent 3 hours in this store and every month the bill is wrong. They also set up our account wrong and now am having to fight with them to get it straight. Train wreck of a store, customer service sucks, and their carpet smells like bad body odor. read more

I went into this Simi Town Center store today to purchase the Galaxy S21 Ultra phone today. I brought an underwater camera case that I wanted to make sure that this phone would fit into. I was greeted by Sergio (sales rep) and I explained to him what I was hoping to do, he told me that he could not unlock the Galaxy phones from their security cabling. He could only unlock the i-phones. I asked if he could please open a box with the Galaxy S21 Ultra phone and they said they couldn't sell an open phone. I again tried to explain that it was important that the phone fit into my Underwater case, if it did I would purchase the phone right then. No matter how I tried to explain my situation he refused to help me. I walked out and stated that I would have to find another AT&T store that would be willing to help me. After I walked out of the store Sergio followed me and said something behind my back. I was shocked that he followed me out of the store. He said I was being confrontational and I said whatever I did or said in the store was erased as he followed me out of the store and said something behind my back. He told me how rude I was and again I repeated that since he followed me out of the store and started to yell and confront me that he was completely out of line and I would call the corporate office and report his behavior. He continued to yell and me and then I yelled back. I was able to get his name from him. Then another shorter man was standing off to the side and at this point, no words were exchanged between the two of us, he was also wearing an AT&T employee shirt. As he approached me he threatened to kick my ass and beat me up. I asked him for his name so I could also report him for threatening to harm me. He refused to give me his name. As he walked by my car he told me that he lived in Simi Valley and he would find me so he could beat me up at some point. I replied if he really felt that way he should stop walking away from me. At this point I called the AT&T corporate office to report this behavior, I explained the entire situation. I asked that someone talk to Sergio and explain to him that even if I was a jerk or worse in the store because he refused to listen or help me out that at no time should he have followed me out of the store and talked behind my back and that his behavior needed to be corrected. With the second more conformational man I request his employment should be terminated. At no time should an employee ever threaten physical violence to a customer. I wish I would have recorded the threats that were coming out of this guy's mouth. This was my first time ever in this store and it will be my last. The corporate employee suggested that I go to Best Buy and hopefully get better customer service there. read more

All the employees here are very nice. Especially Jonny, he has helped us with great enthusiasm and brightened the whole store up.

I was locked out of my phone and was unable to resolve it myself so I went to the Simi Town center store. Mike was very polite and friendly. After delagently working on my phone for about 30 minutes he was able to unlock it. I can't say enough about him. Great guy and employee! read more

I just went to this store today to get a replacement SIM card. Karina was very nice and friendly. She made the process super easy and fast. She even suggested a better plan for me and my family that would save us money. Thank you Karina! read more