Verizon has the WORST CUSTOMER NON-SERVICE! You have to talk to ROBOTS who don't understand half…read morethe time and then never give you the option you need. Service was good but offers, bonuses, advertising and otherBULLSHIT messaging make it a painful service, especially when you are trying to drop them.

Shaun provided great service in getting me started on upgrading my phone. He even assisted in…read moretransferring the data. Tiffany then took over, she gave me her phone number if I had any problems, I bought a cover and protector sheets and she put them on for me, and contacted corporate about getting a label to return the old phone (there was a problem with that which she solved). Tiffany provided exceptional customer service and is so kind and knowledgable. I recommend her to anyone who wants the best options for their phones. She goes above and beyond and I admit I was leery about upgrading my phone but I guess it was time. Highly recommend!!!

Friendly and fast! Problem solved same day and ready when promised! Appreciate the hard work!read more

This is not the usual location I visit and I won't be coming back. I dropped off a couple things…read morefor repair, signed up for their subscription and left. A PS2, Apple TV, & iPad in their care. A week goes by and nobody calls. I call to ask for updates and they have no good news for me. They haven't figured out the problem for any of the stuff I brought in and were still troubleshooting. They tell me the next set of tests they're gonna run and we hang up. 3-4 weeks go by and I get no phone calls, texts, or emails. I go in person to ask what's going on and the guy helping me barely spoke above a whisper so I could barely even understand what he was saying. He goes to the back and grabs my items and to my surprise not a single one got fixed. They're ALL STILL BROKEN. He mentions motherboard damage then nothing else. This guy tells me to file a claim since nothing was fixed, but I'm still mad about this experience! I have been to UbreakiFix before and I had good experiences even when they couldn't help me. The guys here just couldn't care less and weren't transparent about the status of my things! Don't waste your time coming here.

I went to the aloma location in winter park and Jay could not have been more helpful and…read moreknowledgeable. He went over and beyond to help us with my daughters old phone and getting her into her new one with ease. I couldnt be more thankful for his hard work and thinking out side the box to get things done. Thank you Jay!!! We really appreciate all that you did yesterday!!!

I went to this store to get my phones set up for myself and my mom. There was a problem with the…read morephones and Neil went above and beyond to make it right. Truly stellar service. I am so grateful to Neil! Definitely go to this store and ask for him to help you with your phones!

The whole experience was amazing Dwayne was wonderful, very easy transition from start to finish ,…read moremade sure are phones where working right before we left the store . We live in apopka and I will be returning back all the time .

If I could give zero stars I would! our internet went out and we informed customer service that…read morethere was an outage in our area and we would be informed when service was restored... We were never informed of service coming back on and I decided to cancel to get a new internet provider... I went to a store and cancelled then the next day they charged my card again! They claimed that the cycle was from the middle of the month and that they charged at the end of the month. I asked to be reimbursed for the days we had no service and the time remaining that we had on the current month since I cancelled. They told me that they "could not confirm we had no service during the outage" because I didn't call every single day to wait on hold for an hour in order to complain! The manager I spoke to was named Michael and speaking to him was a horrible experience! If you get spectrum your Internet will go out all the time and is completely unreliable and working with customer service is worse than having a root canal!

I've been coming here for a few years now, Recently been by 4 Times, 1 for iPad screen,3 for iPhone…read morescreens,I think their prices are pretty fair, the guys are very cool and friendly,and they are pretty quick, to top it off my favorite Mexican restaurant is next-door.

From the owner: We understand how important your mobile device or computer is to you. At RapidFixFL, you can expect…read moreto find everything you need to protect your investment.

An T T & T store nearby, Yay, BUT... we just wanted to pay…read morethe bill because for some stupid reason, paying online or thru the app has become impossible and of course nobody can solve the issue...anyways, so after explaining that this is not a prepaid account, the salesperson attempts to record the payment with a tablet. But even with assistance cannot seem to get it to go thru. She then requested the password but didn't seem to understand that if I could use my password, I wouldn't need her assistance. That's why I came to the store...left frustrated and in search of another store...

Good store, helpful staff, they make it easy to come in and get done what I need to. I appreciate…read moreall the efforts in making my visit a quick and easy transaction.

I rated this 5 stars only because I had an amazing person help me today! He was new and his name…read morewas Abraham!!! No one wanted to help me but Abraham!! Everyone looked away or went in the back room so beware when going to the Verizon store on Lockwood to buy a phone!! It might be convenient cause its close but manger and staff are so so!!! They don't go that extra mile. They really just wanna sell you a phone and that's about it!!! So if Abraham isn't there get out!!! He definitely has the right attitude!!!!

My daughter who was visiting from FSU in the Orlando area got her phone damaged. Thankfully, she…read morewent and saw Corey to get a replacement. While a damaged cell phone may not be a crisis to most of us, but when you are out of town and unable to communicate with your worried parents (us), its sorta a crisis! Corey was great with our daughter and communicated to me clearly what the plan was, and took a great deal of time to work the deal as best as he could and provide me with options, and was soon able to provide a replacement phone for her. Thanks Corey, well done!

My boyfriend and I have been to the tmobile store twice. And twice we were taken care of by Michael…read more, and let me say he took very good care of both of us. He is the nicest most patient and knowledgeable sales representative! Michael definitely deserves a raise and more ! And he stopped his Lunch break to take care of us thank you Michael you are awesome

The Oviedo T-Mobile near Lowe's had an employee Mario whom is truly a great person and employee. I…read morehad gone into the store the day before and employee scanned my id that was attached to an old account be fore I was married (1998) and should have been closed . This means the merging or cancelled account was not the account I went in store for - I reset password and should have been helped with them calling T-Mobile on the phone in person- instead they sent me away and said call them on your own . Only to have spent 8 hours 4 till 9m to get no where for there was two accounts in my name one should have been cancelled long ago ! The next morning T-Mobile activation dept was to call me to help and never did . So I spent three hours in person that day w Mario helping me to get my Sereno and fixed . Mario was kind - listened to me - he got what I was saying got on the phone after pulling up both my accounts /he canceled the old account - spoke w the activation dept - got my numbers corrected and I ended up buying a phone from Mario . He took the time to help me - he listens and even though I did not go in to up grade my phone - he made the sale just knowing this nice , kind and profession man - was helping me ! Was worth buy a new phone in return !!! Maybe his co worker could learn something from compassion and kindness . Thank you Mario !