I've been rocking with Radial Tire Co. for many years, and they continue to exceed my expectations…read moreevery single time. Their service is impeccable, their pricing is fair and competitive, and they consistently treat customers with professionalism and respect. One of the things I appreciate most is the comfortable second-floor waiting area overlooking the hard working staff. It's quiet, clean, and equipped with free Wi-Fi, coffee, tea, and water--making it easy to relax while your vehicle is being serviced. The staff has always been gracious, courteous, and genuinely helpful. A special shout-out to Tamika for her outstanding customer service, and to the little Chihuahua that can often be found relaxing on the couch, completely unbothered by everything happening around it. Both add to the welcoming atmosphere that makes this place feel different from your typical tire shop. What truly sets Radial Tire Co. apart is their approach to customer service. Unlike some businesses that seem to see dollar signs when a customer walks through the door, the team here sees people. They understand that vehicle issues can be stressful, and they do their best to make customers feel informed, valued, and confident before they leave. Everyone in the DMV area should know about Radial Tire Co. If you're looking for honest service, knowledgeable staff, fair prices, and a business that genuinely cares about its customers, this is the place to go. And just to be clear--I am not an employee, nor was I asked to write this review. I'm simply a long-time customer who believes great businesses deserve recognition.

Had another really good experience with Radial today. I've been going for about 40 years. I don't…read moreknow how a place doing such high volume can be so well organized, friendly, and helpful. Keep it up guys.

Excellent response time. Prices felt honest and reasonable. Convenient drop off/ pick up service…read more Can do everything online! If you choose to wait, there are snacks and drinks provided, along with tv and free wi-Fi. I am now a customer for life!

My favorite place to go for auto repairs and services . Honest, knowledgeable and friendly staff.read more

I discovered a screw in one of my tires and went to Hanagan's. Although they were busy, the person…read moreon duty came out to my car - removed the screw and checked to make sure there was no leak. All good and no charge with a big smile on his face. Can't beat that kind of service!

At Hanagan's they will get the job done The staff are very awesome people and very knowledgeable…read morein their work.

Recently, I was changing my engine air filter when my Phillips head bit accidentally fell into the…read moreengine. After searching for it with no luck, I called my longtime mechanic, but they couldn't fit me in until the following week. I did a quick search and ended up calling this shop--they were able to squeeze me in that same afternoon. Not only did they find the missing bit, but they were also incredibly kind and completely nonjudgmental about the situation. The team was friendly, professional, and even shared a laugh with me about the whole ordeal. I truly appreciated their help and would recommend them ten times over!

I have been going to Germantown tire and auto for tire services for years -- if you buy tires…read morethrough them, you receive free tire rotation for the lifetime of your tires. Their service is consistently excellent, thorough and kind and cost estimates align with the bill when they complete their service. Highly recommend.

I was complaining at work about my experiences getting oil changes at the dealership, and little…read moredid I know all of my coworkers go see John for their car maintenance. Directors that have been with the company for 20 years drive in from Bethesda for him to work on their cars. With the glowing recommendations I made my next oil change appointment with him. I dropped my car off in the morning and it was ready by lunch. They did a standard inspection and I walked away only spending about $150 on an oil change and new headlight. I am used to spending $900-$2000 every oil change. This was such a relief to my checking account. I will certainly be a returning customer, and am thankful to be done with the dealership! .

Met and exceeded expectations. Thoroughly know their business. After the alignment service, the car…read moretravels straight as an arrow.

Solid spot for tires , ordered off Goodyear website and made installation appointment online, all…read morevery easy and straightforward. Came in 8am on a Saturday right when they opened and they got me going pretty quickly within 2.5hrs. The staff were super helpful and informative, updated me and explained the work. The prices for the tires were reasonable along with the the price for labor for installation and an alignment: very pleased with my purchase and experience here, would recommend and come back for tire installation

Alexandra assisted me with tire repairs multiple times this year and went above and beyond to…read moredeliver exceptional customer service. I really appreciated the care and attentiveness she provided me to ensure my car and tires were taken care of. I highly recommend Alexandra and her shop!

This shop tries to scam customers who they think don't know any better…read more Had a car with the tire pressure light on. Doing some online research I figured it was due to the TPMS's battery was low and thus needed to be replaced. I have previously gotten one replaced at another shop for only $60 including sensor and labor. Only $25 for the labor if you bring your own part. Neely's tried to charge me $160 for just a 'diagnosis' which is literally a 1 min check with a diagnostic tool to find out the battery levels of each TPMS. And then they 'recommended' to replace all 4 sensors at once when that is totally unnecessary as all 4 TPMS's battery nearly never runs out at the same time. Then they want some more money for an OEM TPMS sensor when a universal Autel TPMS is less than $30 on Amazon. And Neely's will NOT install a customer provided part, even if it is brand new. Not to mention the mechanic I spoke with looks like some gang member and was super rude at that. AVOID these scam artist. If you want an honest mechanic, reach out to me and I can hook you up with one.

I recently had a tire replacement and wheel alignment at Nealey and I would not hesitate to bring…read moremy car back. Tom assisted me, and besides being friendly and professional, I felt confident that he was giving me the best recommendation for my car. They were able to get the tire in and complete the work the same day. The cost seemed very reasonable and less than what I've paid in the past. As an added bonus, they have online scheduling which made setting up the appointment very easy and convenient. I would definitely recommend Nealey.

I had a pesky leak on my left front tire that only got worse the more I prolonged it. At first I…read morewas able to put air in the tire and it would last for around 3-4 days but now it was only good for hours before my tire would go flat. To make matters worse all four of these tires are basically new and less than 30 days old! Anyway, this whole thing was driving me nuts, so I started shopping around for a place. I remembered this local place that allowed you to drive up for on-the-spot repair and they work on your tire(s) while you wait in your car, so I decided to give them a try and I'm really glad I did. When I arrived there were a couple of cars ahead of me, which wasn't a big deal since this place is similar to a drive-thru you allowing you to conveniently wait your turn in your car. They work pretty quickly here and before I knew it I'm pulling forward to get my tire looked at. The mechanic was friendly, respectful, and took the time to listen to what was going on with my tire. He quickly got the tire off, diagnosed the problem, and explained what needed to be done in plain language. The problem was with the valve stem, which had a leak. The mechanic got right to work making the repair and explaining to me what he was doing. The work was done efficiently and correctly, and he made sure everything was explained to my satisfaction. There was no pressure, no upselling, and no runaround; just honest work and solid service. Oh, and the cost of this repair was less than 25 bucks! I couldn't believe I received this much service and such great work at this price point. What makes this place stand out to me is the customer service from all of the staff, but in particular the mechanics themselves that are actually working on your car. Usually, the people working on your car are hidden in a garage somewhere while you wait in a waiting room, so you never actually meet the mechanic working on your car. At Mac's you are up close and personal to the mechanic. That's a huge plus in my book. You can tell this is a local business that actually cares about its reputation and all of the customers coming there. It's the kind of shop where they remember you, talk to you with respect, and make sure you leave satisfied. If you're tired of chain shops and want to support a local business that does quality work and treats customers right, this is the place to go. They earned my trust, and I'll definitely be back for future tire and service needs. Highly recommended!

Excellent! Fast, reasonably price, and good overall customer service. Punctured tire issue.read more

fast quality Needed tires to my Mazda and was very…read moreefficient and fast and good price

Excellent service and great selection of tires at very competitive prices. I have been taking all…read moreour cars to them for over 20 years. Lovely people!

Tires Plus to the rescue! One of my (old) tires blew out on the highway late Saturday night, so I…read moredesperately needed new tires on Sunday. They were able to fit me in that day and had my car ready to go in a few hours. I was told about 2.5-3 hours which was exactly how long it took. They were great about sending email communication and called when my car was done. I'm grateful that they had my tires in stock. No complaints!

They were able to see me the same day and fixed my tires in a few hours. They were pretty busy and…read morehad to walk me in. And it was covered since I purchased the tire from Firestone.