January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

They came and fixed my washer on time and got the job done professionally. I will use them again…read morefor rental properties and personal property as well.

Our washing machine wouldn't stop pushing out water and it made a mess. I had several businesses…read morereach out to me, but AZ Appliance provided a quote for their service fee, labor for what they thought might be the problem. Their quote was more affordable than the others, and when they came to the house and diagnosed the issue, it was what they thought --an inlet valve. They were polite, fast, and replaced the valve with a new part so we can wash our clothes again. We are so happy we found AZ Appliance! They will definitely have our business for our future needs.

Called for a refrigerator issue, they gave me an estimate that was accurate, came the same day,…read morefixed the problem and was a reasonable cost. Very happy with their service and would highly recommend!

We have used Appliance Care & Repair multiple times (oven temp not regulating, freezer not making…read moreice cubes, washer tub not spinning, etc.) and they have always been very communicative, helpful (patient with me!) and resolved our issues. They are very persistent in determining the cause of a problem, even when normal approaches fail, they will do everything they can to help resolve the issue. We really appreciate Kevin's (and his team's!) customer service and resolution approach and will be using them exclusively for all future appliance needs!

I had to have the Drumb rollers replaced on my Samsung dryer. I contacted appliance care and repair…read moreand sent a photo of the model number and scheduled the repair. Kenneth O. Arrived on time and got the repair completed in less than an hour. He is a real pro.

Immediate reply. Showed up on time and within our window of availability and was able to fix the…read moreissue in one visit. Would definitely recommend!

Otkay was professional, knowledgeable and honest. Reasonably priced too…read more Was available to come to my house right away also. I had a washer that stopped working, an error code came up that indicated broken door lock. The new door assembly would be very expensive. Otkay took apart the door and told me it was fine; that digital error codes can often be wrong when the mother board is going. The spinner basket was off balance too, so he told me to get a new one. Even recommended some good brands and suggestions where to shop. He could have charged me allot to replace door lock assembly and fix off balance basket. I appreciate his integrity, and I will definitely call him again.

Family owned business with a great group of people that just the right thing because they want to…read morehave a positive impact on the community. The owner of the business helped me move a side by side refridgerator freezer (after hours) and we had to remove the doors of the appliance to get it out of the kitchen. Not an easy task, but they know what they are doing and they do it well. I would go to these people before calling anyone else. If they can't do it, they would find someone that can do it for you.

I called 3 times - they said they would send somebody - didn't show up and didn't call…read more I guess I can find somebody else to fix my dryer.

My rating is based on a telephone conversation with a gentleman at Elite named Steve. It isn't…read morebased on a service experience--and that's a good thing. I called about an LG refrigerator I wish I had never bought, but that horse is out of the barn. I thought the cooling section was not running cool enough (the freezing section is (barely) okay). After explaining my observations, Steve explained some things about temperature variation in refrigerators and indicated it was probably doing the best it could. No repair would improve performance. He said he could come and look at it, but that would cost me a $90 service call and probably yield nothing. We discussed the situation a bit more and I decided to take his phone advice, rearrange the food in that section, and see what happens. I also told him that if ANY appliance in this house needed attention, he is the first person I will call. He has earned my loyalty and he has never put a hand on anything here! Directly, at least. I am gratified and impressed with this kind of honesty. I'll be in touch, Steve.

We had two issues , a clogged soap dispenser in our washing machine and the LG frig wasn't making…read moreice in the lower freezer. The tech spent about 5 minutes cleaning out the soap tray and hose. Then quoted us $700 to fix the frig. No thank you I got it fixed at another repair service for $425 parts and installation He charged us$270 for cleaning out the soap tray What a rip I am in a wheelchair , retired and we live on a fixed income. if I was able to I would have fixed it myself that's a price difference of $350 , that's a lot of money to us I would not recommend them as their prices are way out of line The other appliance company said that that soap dispenser service call with them would have cost $150. Elite was

I had an excellent experience with Wright Appliance, and what impressed me most was their honesty…read moreand willingness to help -- even over the phone. My refrigerator suddenly stopped working, and I was worried I'd need an expensive appliance repair service call. I called Wright Appliance, and instead of immediately trying to schedule a visit, they took the time to walk me through some troubleshooting steps over the phone. The technician was extremely knowledgeable, patient, and professional, and explained everything in a way that was easy to understand. Thanks to their guidance, I was able to identify the issue and get my appliance working again without needing an in-home repair. That level of honesty and customer service is rare in the appliance repair industry. They clearly care more about helping customers than just making a quick service call. If you're looking for an honest, knowledgeable, and trustworthy appliance repair company, I highly recommend Wright Appliance. They've definitely earned my trust and will be the first company I call for any future refrigerator repair, washer repair, dryer repair, or appliance service needs. Outstanding customer service and integrity. Five stars.

Wow! What a difference! Previously called a local repair company and had a very negative…read moreexperience. Our washer was clogged with fabric softener, and Steven carefully and thoroughly cleaned it . He left my house clean where he worked as well. His communication and punctuality were great also. I really am so glad to have found him. You will not regret having him repair your appliance! The charge was $152 to come and do the work to clean all the tubing and receptacles. Worth it!

High marks for Urban Appliance Repair! Ilya, service tech, did an excellent job repairing our…read morerefrigerator. Appreciate this company's Sunday service hours. Ilya kept us informed. Completed repair successfully! Thank you! Kat and Rudy Fischer

don't use this company. I have been "waiting for a part" since August..fridhe still isnt fixed yet…read morethey had no problem taking my money ... they'll take yours too.. Scam!!!!!

Sultan came out to service my dryer which had a button stuck inside the door. A very simple issue…read moreturned into a catastrophe, as he ripped off a metal ring from the dryer drum and could not get the pieces back in/on. I had a fully operable dryer before he came out.... he then told me it would be $600 to fix and I told him no way. I paid the $99 service fee, which later was refunded after 2 days of back and forth. They actually defended what he did. Here are the photos. Don't trust this service. Now I have to buy a new $1000 set because he couldnt remove a simple button. Massively disappointed I chose this business.

Eli does excellent work. Knowledgeable, prompt, explained the problem and solved it. Lux is not…read morecheap but provides value for the price. Good communication from the office.

Efrain is very professional, pleasant and knowledgeable. He knows a lot about different appliance…read morebrands. He is fair and honest, keeps you informed of appointment times and is prompt. He is skilled at diagnosing problems and gives you options as whether to repair or replace. You can always tell how considerate someone is when they wear shoe covers to protect your floors. Thank you, Efrain.

Efrain knew how to fix my fridge and keep us going without buying a new one…read more Condensate line was leaking in freezer making frozen puddle