Great experience tonight with Maribel. I enjoyed the time, her easygoing conversation, and the end result (cut and style).

I had a Groupon for $50 worth of service so I gave it a try with Alicia. Plus it was my first time here. I schedule an appointment through their online website. First of all, I set the appointment at 8 am, now not a lot of salon are open at 8 in the morning. Alicia arrive a little late but I didn't mind waiting in the nice lobby. They have a lounge area with refreshment and a restroom. Start of the session, she ask what I was looking for. I really felt like she listen to what I was saying. Then she ask what my favorite smell of the 3 choices: lavender, shampoo, and mint. I went with shampoo. Alicia gives an amazing head massage. She wash my hair and took her time. It took appropriately an hour with her but worth it. I'll definitely come back to Atelier Salon with Alicia. read more

Went here per a friend's recommendation. Products are great, but the stylist who cut my hair left my cut very choppy, blunt, and uneven. I asked her to fix one area at the end, it ended up worst. I didn't want to make a big scene out of it, so I said it's fine the way it is to get out of the chair. I ended up going elsewhere to have it fixed. They begin the session with a scalp/neck massage, mine was not even 2 minutes and felt like she didn't even try. Not worth the $80. Hairstylist was friendly, but that doesn't make up for the result of the haircut. I'm still upset thinking about it. read more

DONT go here. The receptionist and actual workers were nice but I did not get what I wanted at all and still paid $400. When I came in I showed specific photos that I wanted and asked if it is possible during the consultation so I know I'm not wasting mine or their time and they said "yes it will definitely be noticeable you got your hair done and we will try to get to the color you want." I asked for an all over brown color with silver to light blonde highlights that look like the photo. Did not listen to what I wanted and just gave me highlights and didn't touch my overall base. Still paid full price of a full color and what I was originally quoted for just for highlights. I came into first session. Looked like nothing changed at all. I hate complaining and never wrote a review before but I started crying in the chair bc it was not worth the money when my hair was still dark! The stylist sort of gaslighted me saying that she sees the change and explains she didn't think my hair would lighten but before she put on the toner it was completely blonde. When I've had my hair done before in a different place my hair was really light and healthy. Second time around she offered to re do it because I was so upset about my hair but struggled because I didn't want to be mean. Didn't charge me for fixing it but even when she fixed it you can't tell me it looks like what I wanted. Also! It was not at all even. When you lift the top layer there is no highlights at all under and one side has more highlights than the other. Lastly, I later find out a friend had the same experience where she saw no change and had to come back. Time is money. Wasted my time and my money. read more

Atelier Studio - Hair color-- wanted all over color with highlights gave me only highlights. Barely any change - Hair Stylists Near Me - San Jose, California

I am new to SJ and was hoping to find a high-quality salon at a reasonable price. Guess what? I found all this at Atelier with my stylist Jordan! Jordan was amazing, she was so friendly and explained every detail of the appointment with me. I really felt like she listened to what I wanted and cared deeply about giving me the cut I wanted. Jordan was also really kind about the fact that I had experimented with cutting/coloring at home, and then helped me fix it. I feel beyond lucky to have found her and this place on my first try. I will definitely make it my regular spot. Thank you, Jordan! read more

Atelier Studio - Curtain bangs! - Hair Stylists Near Me - San Jose, California

Best. Salon. Ever. I've been coming here for about 7 years. Great atmosphere. Great stylists. Great "plan of attack" that doesn't seek to nickel and dime for extras you don't need. Somewhat pricey, but the quality definitely matches the price. Rents in Santana Row must be astronomical, sometimes I am surprised any business can make money there. Parking usually easy except for during prime Santana Row hours such as Happy Hour on Friday's and holiday shopping. read more

I was hesitant to try a new hair stylist but my sister had good things to say about this salon. I have very thick, long hair that can be a bear to wash and cut, but Alicia made it look so easy. It's been a few days since my cut and I've just washed it - I'm still so in love with the cut. She made my hair look so much healthier and lighter without losing any body (I asked for a trim with layers). This is honestly the best hair cut I've received in years. I highly recommend! read more

I feel devastated after a bad haircut I got yesterday. I was a walk in and I only needed to refresh the style that I had before an important business meeting. Right now I will need to pay again to have it fixed elsewhere and the style must be completely different since the Aveda stylist took so much length off. read more

Atelier Studio - Hair Stylists Near Me - San Jose, California

$77 for a very, very mediocre haircut. Not pleased at all. My hair is very short and thin--usually the hairdressers charge $20-35. I wasn't made aware of the ridiculous price otherwise I wouldn't have decided to go through with the cut. They don't even share details of the process. Would not recommend this salon. Not worth the price. At all. read more

Had a lovely experience at Atelier with my stylist Stephanie. I definitely recommend her. She got the job done and was able to pick up cues that I just wanted a haircut and less chit chat. I've been to other salons where I would just be barraded with questions and with my unresponsive answers, the stylist would continue on talking and ruining my quiet time. Came in and was greeted by the receptionist who asked me if I wanted tea or water. I asked for tea but she never came back... Waited around 5-10 mins after my appointment time to finally be greeted by Stephanie (who is lovely btw). I told her that I wanted short hair 2-3 inches past my shoulders but still be able to curl it and not too much layers. And she did just that!! Throughout the haircut, she would tell me what she's doing and asked me if I was okay with it. She also didn't use any of the layer/texture scissors but had her own technique to layering the hair, which I very much appreciated since those scissors just leave the hair looking unnatural for me. The haircut is shorter than what I expected but I LOVE IT!!! I asked her to style the haircut with some loose curls and it looked amazing!!! I also love the peppermint aroma oil that was used to massage my neck and shoulders before the haircut was started. Would give it 5 stars but I'm still a college student who can't afford $55 for a cut. But one day! read more

Atelier Studio - Before and after, love it! Haircut by Stephanie :)14 inches off!!! - Hair Stylists Near Me - San Jose, California

5 stars because this is located at Santana Row. 5 stars for this being close proximity to my love: Sur la Table. 5 stars for awesome service. 5 stars for product availability and store organization (I was afraid to move). 1 star for the price (hella expensive). This is what I bought: Hair Potion (I always want to say "love potion") for $25 smackers. The bottle is very small, can fit in your purse w/o a problem. The product is for people w/ fine/thin hair... it gives body, volume.. I was extremely having THE best hair day after applying this. I felt pretty. read more

I always love coming here to get my hair done...roll out the carpets, will you? As you wait, dive into some magazines and get a hand massage from one of the staff members while you drink a warm tea or ice cold water. Haircut and highlights are always amazing. Yes, it could be more on the pricier side, but I love treating myself. If you buy their products, sign up for their awards programs. Yes, eventually, there are awards! **Free Botanical treatment with haircut when you check in on yelp*** Yes, they do honor it. Each time, you check in again, use it again, you get another free botanical treatment. I love how it make my hair feel....super soft and healthy! read more

Got a Groupon for $25 towards a $50 service. I booked an appointment with Stephanie and my experience was A+. The salon was really nice, everybody was friendly and they gladly accepted my groupon without giving me that funny look. With the haircut I got a nice relaxing scalp and neck massage for a few minutes, then she washed my hair and proceeded with the haircut. After that she flat ironed my hair like I asked and the whole process took about an hour. So with the Groupon I ended up paying $5 that day. So technically the haircut only cost me $30. Plus I gave her a tip from the original cost of the service which was $55. Will surely return even without a Groupon. I enjoyed my experience here especially because everyone was nice and not pretentious like other salons. read more

I came to Aveda asking for a grey balayage, and I first came for a consultation with Amy. I told her what I wanted, and she obliged. She gave me a quote for two processes ($375) That sounded fine to me, and on the day I came in, she also gave me a dry layered haircut, which I didn't see, but was fine when I came home and looked at it. The color part was the one I had a problem with. Once she thought the hair was light enough (with one process of bleach), she washed the bleach off, and applied the bleach on. Once she was done, it wasn't grey - it was a beige color. I didn't want to seem upset, as she seemed really excited about the outcome. Once I was at home, I saw how it wasn't very blended, and I realized how she overcharged me and didn't even do what I wanted her to do. ($30 for consultation, $150 deposit for before my hair appt, and $190 after it all) I gave her tip also, since it was curled so I didn't see how unblended it was. It just sounds funny to me how i was quoted for two processes ($375) and only given one process which was $370. Also, interesting to see that the Instagram picture Atelier posted was extremely filtered and different from the real picture. read more

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After seeing the manager, Rob, reply to my initial review, I contacted him and we spoke on the phone. Right away he wanted to make things right for me. He was understanding, friendly and really gave me top customer service. I will always and forever be an Aveda product user, but I don't know that I would go back to an Aveda salon. However Rob's customer service at least changed the taste in my mouth from bitter to palatable. Thanks Rob! read more

Tanya is wonderful! She is professional, knowledgeable and really knows how to keep my hair beautiful! I've been in twice to see her and both times she listened to what I wanted and she helped by giving her input too. In the end, I got exactly the hair color I was hoping for and she gently trimmed my hair so that I could keep the length while still getting rid of the frayed ends. When you book with Tanya, you can trust that you're in good hands! read more

Atelier Studio - Thank you, Tanya!! :) - Hair Stylists Near Me - San Jose, California

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This place is amazing. got an amazing haircut and color from Jordan. The front desk and everyone there is very helpful. I am glad I found Atelier. read more

This review is for Kim... On Saturday morning I had this strong urge to get a haircut, so I called Atelier at 9am when they opened, and was greeted with the receptionist (I literally called at 9am.. I was impressed that they were there and an actual person picked up, most times people come in a little late and I have to wait until later to actually get a person on the phone. Awesome!). I asked the operator if they had any openings today, and I was going to get booked with another stylist but I asked if Kim was available because I had heard good reviews for her. She was actually booked solid all day, but the receptionist said they would ask Kim if she could squeeze me in... and Kim actually made some time for me! I was really appreciative. This was my first time at the salon and with Kim. I came 20 min early, and she was still with another client but came out to quickly greet me and let me know that I could come back in 15 minutes or if I decided to wait, she would have someone start me a little early. I decided to wait. 10 min later, her assistant came out later and started me off with some aromatherapy (lots of different scents to choose from.. I got tangerine, yum!) and a short light massage (nice!), and then washed my hair. Kim asked me what I wanted, which was just a basic trim. She asked if 1 inch was ok, and then showed me the length that she would cut, which was fine with me. I was happy she was really clear about how much she would take off. She cut my hair quickly (I was done within an hour which is great) and even curled my hair afterward... it looked great! I am extremely happy with my cut, and I will definitely be going back to Atelier and Kim for my haircuts in the future! Thanks! read more

Atelier Studio - Ombre haircoloring by Kim! - Hair Stylists Near Me - San Jose, California

Very disappointed with my visit. I will not go there again! They don't know how to handle long Indian hair and do layers in them.

This review is based on one visit. I was looking for a salon around Santana Row and was between this studio and another one. I decided on this place after going through the Yelp reviews. I went in for a women's haircut. I wanted a trim (~2 inches) because my ends were so dry/tangled. I arrived a bit early and was seated in a chair that had a sign that the chair had been sanitized. I appreciate that they had seats distanced and the signage was a nice touch. My hair stylist greeted me a few minutes after I arrived (this was still about 10 mins before my appointment time). I told her I wanted a trim and to thin out my hair because it's so thick. She asked if I wanted V or U shaped, and I said was open to whatever. She said U shape gives better definition, so I said okay. She asked if I wanted face-framing and long layers. I said yes to face framing and yes to long layers, but not too high because I wanted to be able to tie up my hair. I proceeded to get my hair washed. I didn't think the back of head was washed thoroughly (again, I have very thick hair so you really gotta get your hands in there). I then got my haircut but it really looked just like a trim with a minor 1 inch layer. The cut only took about 10 mins. The majority of the time was spent blow drying my hair. The receptionist came by and my haircut was promptly finished within the hour of my appointment (maybe a regular scheduled a last min appointment?). I was a bit shocked when my hair stylist announced that she was done. She didn't thin my hair like I asked, the "long" layers were not even long (my hair reaches my lower back so the layer could've gone higher), and I was confused why more time was spent blow drying my hair instead of cutting it. That was a first for me. I spent around $90-$100 (including tip, I felt bad for them because of covid) for this haircut, and I was not impressed. I'm still debating whether I want to give them a second chance, but I think I'll try out the other salon on Santana Row first. read more

I've had an amazing experience at Atelier Studio! Everyone is super friendly and you feel automatically welcomed as soon as you walk in. Frances was the main reason why I first visited the salon and why I will keep returning. She's amazing and the only person I will trust with my hair. Thank you for always making me look fabulous!! If you're looking for an awesome experience and a professional that ensures you look good, I recommend you check out Frances at Atelier Studio. read more

Tanya .. Tanya .. Tanya .!!! Thank you soo much for taking such good care of me, your expertise helped achieve my most desired, couldn't believe possible color!! Your professionalism and patience made me feel comfortable and confident. You exceeded my expectations, in talent and service I will definitely be coming back and referring all who desire a true work of art! You're awesome doll.! Thank you!!! Thank you Atelier Studio for your free wifi your smiles and friendly staff you guys rock!! read more

Atelier Studio - Before and after - Hair Stylists Near Me - San Jose, California

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Emily and Antuan, were at the front desk. I can't thank them enough for the products that they told me to use. My hair looks and feels softer and it shine as well. Thank you !!! read more

I had an appointment with Katie, an artist I believe. I got there a bit early and they were ready for me. Katie was responsible for both color and cut. She was scheduled for about 3-4 hours with me, but mentioned that I had to leave by 3pm with a 12:30pm appt. I also got a hand massage which was nice. You get free drinks (tea/water) and there one changing room, where you can slip into their black tshirts and robe. I was a newbie so had no clue, but good thing I did what I did. Katie was awesome! Best color ever! She explained a lot of things to me and I learned a lot! The cut is cute and I would come back again. I did a deep hair moisturizing treatment, $25 for 5 min with a great massage. I found a Groupon n the day of, and worked with my stylist too! I bought a few items as I was running low The place is next to Fantasia, and I parked in the lot closest to it. I was super happy with my hair and would come back! read more

I had a good haircut... My hair is hard to deal with to be fair, so the person I had did what they could... I had specifically told her, however, that it is really thick and heavy, and the only time it's ever sat well was with layers underneath, and not top layers. She said she knew and understood.... but I ended up with layers all over. Again, it's not bad, and I truly think she did her best, but I think my expectations were higher than what I left with. read more

Excellent salon. Have been going there for 20 years. The customer service is wonderful - everyone is super friendly and helpful. The management is excellent. The environment is comfortable and lovely. read more

I've been going to Atelier since moving here 5 years ago, and I won't go anywhere else. Kelley cuts and colors my hair...not only talented at what she does, but also such a sweet person. Karie, the owner, has done an amazing job at keeping her clients safe during the pandemic. Hair salons were finally allowed to reopen a couple weeks ago, but Karie had already prepared her salons for the eventual re-opening: a HEPA filtration re-circulator, temp checks and sanitation bottles everywhere. It felt good to finally get my hair done by a professional! Thank you, ladies!! read more

I am a fan of this hair salon but wasn't too thrilled with my last visit. I don't like the feeling of getting ripped off. My (not usual) stylist asked me at the beginning of my cut if I wanted a blow dry and if I wanted her to straighten my hair. I clearly told her that I was perfectly fine with just getting a blow dry and nothing more since the blow dry is always fantastic. Plus, I didn't want to pay the extra money to get my hair straightened because I am perfectly capable of straightening my own hair without the added cost. She agreed with me and proceeded with the cut but I felt like she snuck in the straightening without my knowledge after a very light blow dry. I suppose at this point I should have brought it to her attention (not used to a light blow dry...), but my hair had so much frizz and volume at that point that I didn't even bother. At the end of the service my hair did look great and when I went to go pay the stylist told the cashier "oh I'm sorry I straightened her hair as well. Sorry! Can you add that on?" When I asked the cashier what the damage was for the hair straightening, the additional $25 made me a unhappy customer. I just paid for it and gave my stylist a hefty tip anyways, but I wanted to relay to management that the stylists need to listen to the customers. I clearly told her that I did not want my hair to be straightened. Also, the strong product push needs to lighten up as well. I'll be back, but only with my usual stylist. read more

I moved to San Jose 4 years ago and was looking for a salon. I finally found the perfect place!! Can't believe I finally found the best place to get a color and cut. Anna at Atelier Studio is amazing!! She listens and is a wonderful stylist! Thank you Anna, so glad I found your studio. read more

Kim is both extremely knowledgeable and delightful. I moved 30 miles away but willingly make the hour drive to see her.

I've been going to Kelley for more years than I know! She does an amazing job everytime!! The entire staff here are amazing, it's impeccably clean, and always a pleasure to go. Highly recommend! read more

Had an great experience getting a keratin complex smoothing treatment with Celine! She was so professional and sweet and did a fantastic job. The treatment took 2.5 hours in total, which is typical for a keratin treatment. The pricing was a bit more expensive than my salon at home in Minneapolis (to be expected because everything is a tad more expensive in the Bay Area), but from the research I've done pretty on par with other salons in the area. I came in for a quote a few days before the appointment so I knew what to expect pricing wise! It's an expensive treatment, so getting a quote is great to decide whether the treatment is right for you. The service throughout was wonderful. I had major knee surgery 3 weeks ago, and Celine set up boxes for me to rest and extend my leg on during the treatment. I was offered coffee and water upon arriving and was consistently checked in on to see how I was doing. While waiting 30 minutes for the treatment to process, another stylist Sabrina offered to give me a hand massage. So glad I found this salon and am really happy with my treatment from Celine! Definitely will be returning for a cut, highlights or even another keratin in the future! read more

I absolutely LOVE coming to see Celine for my blonde hair! She has been doing my hair for a few years now, and it is #hairgoals every single time. She has gotten the perfect formula for my color blonde, and I feel so happy each time leaving the salon. Highly recommend going to see Celine, and I fully trust her with my hair. It can be SO difficult to find someone you can trust, and always feels stressful trying to find someone new. I am so grateful to have found her! read more

Very friendly salon - Frances is amazing! She listens intently, offers terrific suggestions, and always gives me a cut that grows out beautifully! No awkward pixie/short hair styles between cuts/trims. read more

I had my very first facial here when they first opened up and it was awesome! I forgot the woman's name, and i totally regret not getting it because she was great. When I moved down to LA, I always came back home and got facials here because Claudia was just as good. The people here are nice and the facials are great! Price is average. Definitely worth the visit. read more

Consistently good since my move to the South Bay. Unlike most of the other businesses/restaurants on Santana Row, Atelier is more than just for show and location. As picky as I am about my haircut, this place always delivers! I usually pay between $40-$50 depending on who I see. If you're one of those who thinks that's too cheap for a decent haircut, well, they've got stylist that charge a lot more to suit your taste too. I also love their complimentary tea and scalp massage with your choice of essential oils too :) Tip: They have 2 locations on Santana Row so when you make your appointment, make sure you ask which one it's at. One is over by Fantasia and the other is over by Amber India. read more

Karie is amazing! If you have curly hair, she's your gal! I had my first appointment with her and I like that she took the time to consult with me about my concerns before picking up her scissors. I learned a lot about how to properly care for my curls and what products will work with my fine texture. Her assistant, Katie, was also great and did an awesome job with my conditioning treatment + massage. They are a great team and go above and beyond to make sure you are comfortable. Karie addressed all of my concerns and took her time with my cut. At other salons, I feel like stylists overbook themselves and I can feel rushed. I did not get that impression with my visit and appreciate all her time and effort on me. I was way overdue for a cut and she had her work cut out for her! Thanks again, I will be back :) read more

It's hard to give the right number of stars here.. maybe 2.5 is more appropriate. The cut was done really well. It was 95 + tip, so I would have expected high quality and they didn't disappoint. I had awesome layers, and chunky thicker bangs. The later was a bit of a new cut for me, and I really liked how edgy it turned out. (4 Stars). We discussed making an appointment 6 weeks later, but I wanted to see how everything set after a shower first. The maintenance ended up being the downfall (1 Star). I called back 3.5 weeks later to ask about color (I wanted a new colorist) and the cost of getting my bangs trimmed. Those chunky, edgy bangs grew over my eyes so quickly and the total cut looked dated with parted bangs. To my surprise, the cost of getting a bang trim was 30 dollars. THIRTY dollars for what would be less than 10 min. Now going back to the hair cut (60 min for 95), I would expect no more than 15, - pls do the math Aveda. I totally get trying to avoid customers who just get bangs trimmed for 6 months and haircuts twice a year - but it had only been 3 weeks! read more

I have been fortunate to have Kim as my stylist for the past several years. She is very talented - leaving my hair effortless and easy to style on my own. She is also smart and caring, and is always warm and welcoming. Looking forward to my next visit :o) read more

Finally made the decision to chop off my hair! Valorie was my stylist and she's fantastic. She really tried to understand what I wanted and really catered to my requests. It's not easy cutting away hair that I spent years to grow but she sure eased the pain. I'm so happy with my new cut and I've been getting so many compliments. Wanted to add that the front desk staff is not so nice but I guess you only have to talk to them for a few minutes while you spend an hour with the sweet stylist. read more

Atelier Studio - Hair Stylists Near Me - San Jose, California

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