I usually wait really long in between hair cuts because I go through this cycle: It takes forever to grow my hair long, so I don't want to get it cut and lose the length, but then it gets so gross that I end up having to get 3 inches taken off anyway. My ends were getting dry and brittle (I have reaaaaaally fine hair) so I searched groupon and decided on Atelier. I called to schedule an appointment having no idea who to see, but was booked with Rose for the next day (convenient). Rose was AMAZING. Started with the consultation in which she asked a lot of questions, then moved on to the scalp massage with a little oil on a dry head. Why don't more salons offer this?? I decided to do the botanical therapy treatment that they offer because I've been spending a good amount of time in sun and I know my hair could use a boost. Usually I do a coconut oil treatment on my hair once a week that keeps it pretty healthy, but I figured, what the hell I'm already here. It smelled so good, but I've yet to wash my hair and style it myself so we'll see if it's any good post-salon. Rose must be a magician because I saw how much she was cutting to get my dead ends off, but my hair still looks pretty long. She did the layering perfectly for my thin hair. I think it's going to look really full for a while! The best part though is that I usually despise how stylists blow dry my hair and end up throwing it into a bun as soon as I leave. I'm 22 and I swear for my entire life stylists have paid no mind to this and always do a blow out that makes me look like a 60s housewife. Rose styled my hair perfectly with enough bounce and volume, but it still looked natural. Overall it was a great experience and I'm kind of bummed I didn't check this place out earlier because now I'm moving :( But needless to say, I definitely recommend Rose - especially if you have fine/thin hair. Bonus: she didn't try to push any products on me. She showed me which ones she was using and told me what they'd do, but it didn't feel forced at all. read more

Ever since I got my hair cut from the Other Nancy who is a senior Junior stylist (hehehe!!!!) I've been going to her....ANDDDD every single time, I leave the salon happy!!!! So, the owner Karie, of Atelier invited me to come again and give her salon a second try. Initially, I was a lil skeptical given my first experience. However, this time I requested that no beginner cut my hair. An experienced Junior hair stylist (so I was told), Nancy cut my hair and she did a good job. I was quite satisfied with the style she gave me! I asked her for a LM (Low-Maintenance) cut and she gave me a great style that is indeed LM! :-) My first review: ====================================================== When I went there, some Junior stylist cut my hair, I was charged $40 and my friends couldn't even tell the difference....absolute waste of 40 bucks..instead I could have gone to Supercuts, atleast I wouldn't expect higher standards... I was quite disappointed.... read more

This review is coming from a gal who had VERY long hair and wanted to make a drastic change, yet was paranoid about the whole experience! I have to admit, I was a little worried about the reviews KRISTEN had after I was booked with her... but, that being said, I had an AWESOME experience!! She was SUPER-DUPER! I had called ahead and wanted reception to let Kristen to know that I was kinda nervous about getting my hair chopped, etc. After that, I was like... maybe I shouldn't have done that... might make her nervous too? Anyway, when Kristen first came to me in the lobby, she was genuinely sweet and professional. She acknowledged that she heard I was worried about my hair cut, but was reassuring she would take good care of me. She asked me what I was looking for, and although I had a few pictures of some different cuts I thought I liked, she was upfront and honest about maintenance. And maintenance is what I don't have time for, being a mother of a 3 year old and a 1 year old. I don't even have time to brush it after a shower or blow dry it! I wanted the LEAST amount of upkeep. I liked that she cut my hair to a length that I could still fit into a ponytail, but that it was still drastically different than what it was. Plus, the cut was still very stylish! KRISTEN WAS TRULY AMAZING!!! I will go to her EVERY TIME! I LOVED HER! And,... **BONUS** I didn't have to spend $150! read more

OHHH!! I am sad and deeply dissapointed.... I have been to Atelier before (with Natalia) and had a great experaince, but this time things were diffrent. My hair styelist was very dissapointing.#1 Jared, was not friendly and was not talkative. As a matter of fact, I was the one that greeted him and introduced myself as his appointed. I didnt get a smile or any friendly gesture from him. #2 After specifically telling Jared that I wanted blonde hightlights and showing him a picture if that i wanted, I did not get what I asked for. I told Jared I wanted for my highlights to be noticable, you can barly tell I have highlights. Overall: bad service, bad job, I did not get what I asked for (blond hightlighs). Now I have to go to work tomorrow after telling all my collegues that I would return blonde...sadly, I will return the same brunette... :- ( the starts because the front desk lady was nice..that was about the only plessant thing there....i think she sensed the awardness of the stale silence btween us. read more

I think this is a solid salon. The clientele is the business professional crowd. You won't get a bad hair cut but nothing edgy, trendy, or fun either. Katie did my ombre. I thought it was a nice honey color but I felt that she lacked technique from the results I've seen out there. Prices were high, so might be better at another more known salon. But Katie is friendly and truly professional. I will come back if I desperately need to. read more

Master Hairstylist Kaire is person of detail and perfection and Atelier truly reflects that .. ..Atelier is place of perfection , every corner and service has touch Karie's thoughtfulness.. I have been to many fancy , high end salons in Bay Area ,I must admit Atelier is an experience , the warm welcoming staff ,the way you are taken care makes you feel so special. Apart from that , their services as well as Aveda products which has essence of Ancient Ayurvedic secrets and Cruelty Free Products did the magic , love my new hair and style ..!!! read more

A salon spa featuring Aveda products. They have services for hair, skin, makeup and other extras such as facials and body treatments. No massages though which led to their losing of 1-star. However, if massages aren't your thing and you're into other stuff, then this place is superb. How can you go wrong with Aveda products? read more

Disappointed......I had one of the artists cut my hair, it's very uneven. When blow drying my hair she took large sections so she could do it quickly:( Won't go back. read more

I had a very good experience here. It was a weekday early morning and therefor no busy, very personal and comfy. everybody were smiling and welcoming. The service was impeccable I was checked in immediately, offered a rob and a tasty organic tea and didn't have to wait long before I was called to my haircut. My stylist was Rose. She understood exactly what I want her to do and while working explained what she's doing and later which products she's using while styling. I just needed my ends to be trimmed and requested no changes in style and length. I have a wonderful clean cut now and I loved the way my hair looked when stepped out of the saloon after she styled it. It is not cheep but worth the price. They have a Groupon deal now and I recommended to all my friends to go for it. read more

I have been coming to Atelier Salon since moving up to the Bay Area 6 months ago. Finding a new hair salon is always a scary thing, especially when you've had traumatizing hair catastrophes like I've had. I chose Atelier because of its Yelp reviews, and also that it was an Aveda salon. I know Aveda trains their employees in specific ways, so I figured my hair would be safe and wouldn't be falling out from over-processing like it has from another salon. I see Anastasia and she's great. Really listens to me - or rather - is able to gather what I want from the terrible descriptions I provide, and has always given me a great cut and partial highlight. She knows when to switch it up a little so I don't get bored, which I greatly appreciate! The only reason for 4 stars instead of 5 is the location - Santana Row on the weekends is nutty - so book early times! Also, because of the prices. It's rather pricey, which I know is common in Aveda salons, but just because it is accepted at Aveda salons, doesn't mean I like having to pay it. :) What I do like - Anastasia (I believe I'm spelling her name wrong, sorry!) and my awesome hair-do! read more

They quoted me price of $72 for hair cut. When I sat to get my hair shampoo , dresser tells me there is extra charge for long hair. I had gone in person to get an appointment, they never mentioned the extra charge to me. I love their head massage, the hair dresser never gave any of it. Never going back there again and would Never recommend hair dresser Karis read more

I have been an Atelier Aveda client for a few years now, and every visit has been 5 stars. That's A LOT of visits... For the first couple of years, I would see whichever Atelier artist was available fastest, because I knew I could trust the cut to be consistently good. I have always had results that have made my peers in the fashion industry ask (with what I like to think is envy) where I get my hair done. Despite my many salon-owning friends within the area, I am Atelier loyal simply because my hair always looks awesome. One last note about my hair. It is CRAZY thick and has unruly waves. To make a long story short, my hair styles are always designed around my natural texture, and I don't have to worry about styling it! I 100% have the option of leaving home with wet hair and looking fab by the time I get to my destination. That my friends, is worth my weight in gold. read more

Great diva cut by Tiffany on natural 4a hair. So nice to have a natural black hair stylist in San Jose. I will definitely be back.

Kaila Richards is my stylist and she is amazing. She is quick and understands exactly what I ask for and when I don't know what I want she has great suggestions. She is fun and easy going and a true artist. I always get compliments on my hair which I think speaks volumes. Now if only I could remember to book my appointments before it gets all grown out and looking tired! I love the scalp massage with essential oils and I love when I am waiting for my color someone comes around and offers a hand massage. It's not cheap but I have a pretty low maintenance cut and color, and long hair so I go maybe 5 times per year. Not bad! read more

have met with Jordan a couple times for mens haircut. she does a very good job. pays attention - clearly wants to do a good job and is interested in making sure everything's good. parking is a struggle - so if you go there leave some time to hunt for spaces. would recommend off hours if possible read more

Thanks to my coworker's suggestion, and then further research on Yelp, I found a great hair salon. For many years, I've been going to just a regular 'ol Asian salon. Nothing wrong with that, but if you've been to an Asian salon, you'll understand that half of the time they don't listen to you for what you want with your hair, and many times, I walk out of there looking like a F-O-B. Anyhow, Atelier is the second non-Asian high end salon that I've tried, and for the most part, I loved it. When I first walked in, I never had to wait around and at least one of the sales girls made sure that I was taken care of and checked in for my appointment. After, my stylist came to get me after just a couple of minutes. I changed into a smock and sat down to discuss what I wanted with my hair, which was simply to get layers back in my hair, get shorter bangs, and caramel highlights. My stylist, Anna, really listened to what I wanted. In total, my hair appointment took about 3 hours - for highlights and cut. Not too bad. One of the great things about this place is that while you're waiting, they always offer you either tea or water, and best of all, complimentary head and hand massages. While I was waiting for my color to settle in, Anna gave me a hand massage and it was awesome! Definitely relaxing. The only mishap during my appointment was another customer. While in the waiting area, one of the other customers decided to answer her phone and not only speak loudly, but was yelling and screaming at whoever she was on the phone with. Definitely not relaxing, considering the room was all quiet except for her yelling. But, this isn't the salon's fault. Overall, I really enjoyed my time at Atelier. And above everything, my hair turned out exactly how I wanted it. I also really like my stylist, Anna. She was really down to earth and talked to me genuinely and didn't act snooty like some of the other stylists. The only semi-bad thing is the prices here. It is pretty expensive. I ended up paying $220 for cut, lightening, and then the toning color. It was worth it, but my wallet definitely has a hole in it now. But all in all, I will definitely return for my next hair cut. read more

Called in morning of last minute to grab an appointment to get my hair cut. Their only opening after 4 (per my request) was at 5:15 pm so I went ahead and booked with a Senior Stylist ($70) Cindy. I got to the salon about 15 minutes early and hung out in the waiting area and was offered water and tea which was really nice and I got into a nice relaxed zone because they use so many great aromatherapy scents at the Aveda salons. I was greeted by another girl who did a fantastic scalp massage and shampooed me. After the shampoo she sat me down with Cindy who got started right away and asked what I was looking for which was to keep most of the length but add texture and body that I didn't have before. I'm not very picky so overall I felt that the appointment was quick (within an hour) and that my hair turned out great. I will likely visit again in the future assuming it's within my budget. read more

God Bless Jennifer Bradford. My boyfriend has the biggest head of SUPER DUPER curly hair and so far she has been the only person we have found that can tame it. We have tried going to another Aveda Salon in Los Gatos and he got butchered, so we are happy to have found Jennifer! They just opened a 2nd location in Santana Row and I love it. It is a bit smaller, more personal and you can wait at a bar counter and watch the fashion channel on a flat screen plasma TV! It is always very clean and has the sweet smell of Aveda. I have even brought my pup in while I am waiting for my boyfriend to finish up on his haircut and they didnt mind. In fact the girls at the salon were really sweet with her and all wanted to hold her. I love that! Jennifer impressed me so much I decided to start going to her to! read more

I had a great experience at Atelier Studio :). Tanya listened to what I wanted and delivered perfectly! I'd never been here before and she was still spot on with the perfect hair color and highlights! Service was great and the salon has a fantastic high end feel :). Already scheduled three future appointments with Tanya. Cheers! read more

I have been going to Alicia for a few years and she always does a great job! This location has been expanded and it feels very safe during the pandemic. I can't wait to go back. read more

I haven't had a haircut in awhile, until Victoria worked her magic on my hair. She was very professional and on time. Victoria helped guide me to a perfect hairstyle that would fit best to my face shape and personal style. We talked and joked during the entire session. I felt very comfortable with Victoria. I feel that the cost of service was a great deal because of the high level of service provided! I left the studio feeling like a million bucks! Oh, not to forget the great customer service that Nicole at the front desk provided. She helped guide me to the location of the studio and she helped me find new products for my hair and skin. I love the moisture mask Nicole recommended to me; my skin looks amazing!!! Nicole impressed me with her knowledge of all the products she showcased. I will definitely come back to atelier. read more

Do you have crazy frizzy hair like I did? Do you wish you had smooth hair that you could either wear straight or make into nice rolling curls? If you answer yes to either of these questions then you need to get over the Atelier Salon now and schedule your Keratin Complex Smoothing Treatment. This treatment changed my life. It added easily 45 minutes to my day ---how? I no longer need to blow dry my hair forever and I no longer need to load on product to try to minimize my frizz. The treatment took away all the frizz from my hair. Its hard to believe but it did. I love my hair now! The staff was knowledgeable about the product and they made my time at the salon relaxing and easy. Schedule your appointment NOW! Do not wait. Your life will change. read more

I just want to send this compliment out to Rose...I know she is new to the Atlier team, but she has actually been cutting my hair before Aveda and I will not go to anyone else. I love that she takes her time to listen to what I want done and even makes really good suggestions on what would look good on me. What I love the most is all the compliments I get from my friends and family. I have referred a lot of people to Rose and have not one of them have been disappointed. Keep up the great work Rose...I know from our conversations that cutting hair and making people pretty is your passion. Sincerely, A Fan read more

It was my first haircut in US and I was very much excited about it but wasn't a good experience overall with Atelier. I booked an appointment for Thursday and was running late by 15 mins, called them and informed them on the way about the same but the staff didn't gave a good response and told the appointment is been cancelled so I informed them to reschedule and they did that for the only available 9.30am appointment on Friday. My main concern here is that I was gonna use a groupon for 50$ and told them about it but they schedule me with Tania which has a charge of 75$ which I was unaware and then I had to pay the difference of 25$. So make sure whenever u wanna use groupon with no extra pay inform them clearly. I was not informed as well that's the only available appointment of the day as I told them to schedule me after 4pm initially. They also have to say that when you reschedule your appointment with a groupon, the groupon charges from 50$ becomes 25$, so they already gave me a discount of 25$. I didn't get that. My stylist Tania was skilled n did a good hair cut but won't refer it to anybody with the kind of services and behavior.i was also thinking of doing hair color from same but now will think. read more

This is a fabulous upscale salon. When I went here, I felt like a queen. I got a scalp massage and a hand massage and felt like they really understand customer service. I went to Karie, who is the owner and senior stylist. She is fabulous. I have curly hair that I won't trust to most people to cut as they don't know how. If you have curly hair, go to Karie. She is the best. Anatasia gave me my shampoo and massage and she was great too. I also love the Aveda products that they sell. They are made of natural ingredients and they smell so wonderful. The haircuts aren't cheap, but I (and I hope you) are worth it. Go and indulge yourself and feel like a queen. I did. read more

I have been experiencing Atelier for years and have never been disappointed. I always feel welcomed and pampered. The hot tea is a lovely touch and my mug is always full. I know and understand so much more about my hair and makeup than I ever expected. Everyone is friendly and helpful. I always leave on a cloud. Thank you to everyone for all your help and advice!! I'm not sure what I would do without you!!! read more

I was looking for a spunky, yet sophisticated style for my sort curly hair and Karie absolutely delivered. I love this style & cut. Very grateful for her artistry. Thank you Atelier Salon! read more

Okay, so once you actually *find* the place (it's next to Intero on Olsen) - check this map: http://www.santanarow.com/storemap/, you will be treated like a queen (or king). I got there in a tizzy because I had so much trouble finding it, but the lady at the register dealt very kindly with an out of breath, crazy woman. When I first walked in, the music wasn't my cup of tea for what I thought was a spa-like atmosphere (sounded like Nirvana, for goodness' sake), so I asked if they could change it an they promptly changed it to something low key and mellow - some jazz. That's a personal pet peeve of mine that wherever you go for personal services, the music should not detract. But I digress. Natalia was adorable, sweet, kind, and very talented. Oh my God, I can't remember the apprentice's name, but she was so sweet and gave the BEST massage and hair wash ever. Just totally relaxing and lovely. At some points they were BOTH working on my hair. I felt like such a queen. Overall (once I got there and they changed the music that is), the experience was absolutely delicious! My husband told me I looked 5-10 years younger. I'm thinking it's definitely closer to 10! read more

Well, as you can see, I decided to change stylists. I had a not-so-great experience last time when my color did not turn out right. Don't know what happened, but the salon was not really great at trying to make it right, either. I won't be going back and won't really be recommending it because of the last experience. Too bad, too. It was a great find while it lasted. read more

Needed a budget friendly haircut, and plus they have a Groupon going on which help greatly on the costs. I love how they were open late which helped so much. My hair cut was done by Tiffany. She was professional, cheerful, and got my cut spot on to what I had showed her in photos. Would really recommend Atelier to my friends, and look out for their Groupons! read more

I always like coming here. Meljaye is my girl! She does an awesome job and gives the best scalp massage. She always takes her time while doing my hair and my hair looks perfect when she is done. I usually get a cut, highlights, and a scalp treatment. Every couple times I'll get a toner done. I get so many compliments on my hair and color. I like how it looks so natural. The environment here is relaxing and I love the hot tea. They also give a nice hand massage while you wait for your color to set in. Only give 4 stars because the price is so damn expensive! But it's good quality work. If you want to book Meljaye you have to call in advance to get appt don't wait until last minute. Check in on yelp so you can get your discount on the products. My favorite products are the aveda dry remedy and also the aveda color care. I Also like the new aveda brush they have there to purchase. It's wooden and paddle, great for long thick hair. read more

i had my hair done back in september, and i loved everything about it. the staff is very welcoming- they offer you tea when you arrive. I totally reccomend a consult first so you can meet your stylist and make sure they get what you want. I was paired with kristin, and i loved her. she walked me through what we would be doing, and listened to everything i said. mainly, she got that i'm a low maintenance person who wanted something different, but yet, the same. :) oh, and the scalp massage before they wash your hair- to die for. all around great experience! ****edit*** my second trip back was yesterday... and i still love Aveda. :) i decided to go with side-swept bangs for the first time, and i love how they turned out. I did return to kristin, and i really felt like she worked well with me. we're slowly bringing up the length- and working on my anti-styling gene together. :) i never feel pushed to do anything with my hair that i don't want- and still would reccomend having a consultation, and giving aveda a try. :) read more

I've been going to Atelier for the better part of two years now, and I've had nothing but good experiences. My regular stylist was Jennifer Chu (who's now at the Edge salon in Palo Alto) and I'd always been happy with her and the service so I decided to continue going there even though she's moved on. So I recently made an appointment with Heather, who was extremely personable and sweet, and she did a wonderful job on my short, choppy haircut. I haven't had short hair in a long time but it looks fabulous and I've had a bunch of compliments on it (especially from my boyfriend who HATES short hair!). As for the general service, I've always found that the girls scheduling appts are always patient and willing to search through a variety of dates to find a time that works for you. Also, I've always been taken back to the studio right as I get there - none of the irritating waiting for 20 min after your appt was supposed to start. For a general haircut, Heather started with a 5 min scalp oil massage (felt really good) and then took me in the back for a wash and conditioning. I also like that my appts rarely go over the scheduled hour and fifteen minutes, which means I can actually make plans for afterwards. The only downside is that almost every time after I'm finished, a salesgirl will harrass me (even after I make it clear I'm just browsing or whatever) multiple times before I leave. Otherwise, this is a fantastic (and relatively inexpensive!) place to get your hair done. read more

First off, Masaya earns 5 stars on the haircut, and I'm so thankful that he was able to see me. My hair feels so volumous, soft, and has lots of nice layers. Most of my dry ends are gone! I've had many great experiences at Aveda salons, so I expected the same level of service here. My first hour here felt like a circus. I came on time, showed the front desk a groupon when I checked-in, remembering it was for Mon-Fri only, they confirmed my appointment with the artist, the voucher, and I thought all was well. Then after 30 minutes of waiting, my original artist was still running late and she said she couldn't accept my groupon. I should've paid attention to the fine print for which artists accept it. Wish somebody told me when I checked-in and showed them. I was ready to cancel the appointment, then the staff scrambled to find someone who could cut my hair. Masaya was nice enough to squeeze me into his schedule. He totally made a mess of situation a lot better. He gave a lot of good advice on hair care and styling. His professionalism and skills are definitely worth another visit! read more

I first visited Atelier Aveda a few years back, after being forced to find a new hair person. I booked my first appointment online, and chose Dan on a whim. She did such a great job, I've seen her ever since. I'm terrible about getting a regular haircut, and usually only go twice a year or so after my last cut gets really shaggy and ends are shot. Dan is great about giving me the low-maintenance cut I'm looking for, even though I'm terrible at describing what I want. "Oh, just make it look more shaped and styled, and as healthy as possible while still keeping the length." The scalp massage is always nice, and we chat enough to really make the time fly by until her next client arrives. I'm going to miss her when she leaves later in the year, but I've had a good enough experience at Atelier to try another artist there. read more

I love my cut that I received by Lindsay Dryer. Not once, yet, have I put my hair up in a pony tail this week ;) It has been styled down, thanks to you! I'll bee seeing you for my next cut. And big thanks to Dan for taking good care of my girlfriend. Her haircut looks amazing! She absolutely loves it. read more

I had a great haircut - and thats hard for me to say because I never get great haircuts. the stylist made some suggestions and even though i wasn't so sure, she suggested making some changes at the end and she did. it was great - i will definately go back. not a 5 star because the so called head massage was pretty weak... HOWEVER the second time I frequented the salon I was majorly disappointed. The hairdresser didn't really listen to what I wanted even though she apparently had a European style of cutting. Won't drive all that way again. read more

I have been going to Atelier for almost 2 years now. I have been to a couple of different stylists and am always satisfied. Katrina is an awesome stylist who I have been going to for about a year. She colors and cuts my hair. She is very versatile with her skills. She does a wonderful long layered cut and gave me a very nice edgy asymmetrical cut as well. She is extremely friendly and very good at listening to what I want. I don't feel intimidated to say I don't like something, and she is prompt and willing to change it. For Prom this year I couldn't get an appointment with Katrina and instead got one with Myah. Myah did an AMAZING job putting in clip-in extensions. My hair looked like it came out of a magazine. The extensions were incredibly natural looking and my style lasted all night. She is a very cool interesting person to talk to and is very good at interpreting what the client wants. Katrina stopped working in the main salon and is currently working at their corporate office so I have gone to Myah for my usual cut and color. She did a fabulous asymmetrical bob, which has grown out quiet nicely. She also did a really nice job of blending my root color with my existing color. I am moving out of the area but will continue to go to Myah for my usual touch-ups. My only qualm with Aveda is they book their stylists to have multiple clients at a time. When my hair color is processing my stylist will be doing a haircut while I wait. Though the individual attention is great, the salon always is super busy. I also have to rave about the front desk girls. They are all so sweet and helpful. read more

I love this place enough that I am willing to drive all the way to Santana Row for a haircut. I discovered it here on Yelp after frantically looking for a substitute for JUUT in Palo Alto where I had a terrible experience. It may look like an upscale salon but all the stylists are friendly and willing to work with their clients on what they want. At the same time they give great suggestions and are highly skilled and professional. My only complaint is that there is a slight turnover on stylists so I have occasionally requested a stylist I liked and he/she wasn't there the next time. However, I don't know if this was just my bad luck or a common industry thing. read more

Way back in April, I went back for my second haircut here and had another great experience. Since my first person was on maternity leave, I was paired with Natalia. She's cool, confident and easy-going. I had photos of how I wanted my hair to look for my wedding, which was a few weeks after my appointment. She looked at the photos, asked me a few questions and then started my haircut. She was so confident with her shears that I had no fear that she was going to give me what I had asked for. And she did! My hair was exactly the way I wanted it for the wedding... I loved my experience with Natalia. I went back recently for another haircut and was lucky to get a last minute appointment right before her vacation. This time she gave me a scalp massage which was the only thing missing from my first appointment with her. Thanks, Natalia! I'll be back again! read more