Lady at the back in the shoe section = - 5 stars - No…read morehello, I had to ask her for help, still no hello or greeting, upset looking face having to help me, rudely told me to pick out the shoes I want and she'll scan them to see if they have the size. All, as if I knew, how the process goes....Then she is bossing around the younger kid, Jose, to hurry up and go get my shoes. Jose - 10 stars - thank god he brought the shoes. I asked if he would help me instead of her and he did. He needs to be in charge of this section since he know what professionalism and hospitality means. Cashier kid - 5 stars - Met typical expectations Secret shopper - You could be more slick about, it was very clear you followed us for a bit.

Great new Dick's Sporting Goods store. Service is friendly and wide selection and good value and…read moreprices. Welcome addition to Peachtree Corners. Plenty of parking. 5 stars to get them started!

Stopped by this Dick's, because I was looking to get an Owala water bottle for my wife…read more This Dick's is a massive store. They have quite the selection of everything. I asked an employee where the Owala water bottles were, and he happily told me where they all were. There was a huge selection of water bottles. I needed one that was on a higher shelf, so I asked an employee nearby if they could help me grab it. He happily helped! At checkout, the register attendant was also very helpful and friendly. I think the staff at this Dick's is a great group of people! I solely want to come back, because they were so helpful!

This DICK'S location is a big store, with lots of available inventory on the shelves. There was a…read moretime after the start of the pandemic when there weren't any free weights, bicycles, and most everything related to these two things, but it looks like their suppliers have caught up with the demands and shelves again are getting full. The store is clean and everything looks like they're organized in logical places. I came here to look at running shoes. The shoe department is very spacious and has a large amount of shoes. However, the shoe inventory is stored away from the sales floor and an employee needs to help you by bringing your shoes to you from the back. I walked around the department, looking at running shoes, hoping that eventually an employee would also be walking through and help me, but no employee ever showed up. There were a couple of shoes I was semi-interested in, so I decided not to actively look for an employee. I was impressed by what they carry, like lots of items for camping, fishing, water sports and athletic clothing for all ages. The golf department is rather large. I ended up walking to the tennis department and selected some tennis balls. Got into line and waited ... and waited ... and waited. It took about 15 minutes of waiting for me to get to the next open cash register. Two employees were at the separate cash registers, and they were busy with their customers the entire time. If I was in a hurry, I would've most certainly put the can of tennis balls down and left. Nice clean store, and lots of great looking inventory, but attentive customer service is very much needed here.

I visited this location the day after the Chamblee/Brookhaven store, and the difference in…read moreexperience was wildd. Night & Day. The level of service at Perimeter is exceptional--thoughtful, attentive, and genuinely elevated. Every associate I encountered greeted me & greeted me warmly. I think it was Bethany who sold me on the membership, but she made the experience personalized, not forced or sale-sy. She started a fitting room for me while I shopped & I always love that. She also told me about the resale section and I got a brand new jacket at a sale price. I also always love that The gentleman in the shoe department was equally impressive, providing expert guidance that made my selection feel confident and informed. He was always there but still gave me lots of space; you get me. Much bigger selection all around compared to the Expressway and the sale items were still relevant. Overall, a refined and exceptional shopping experience. I'm already enjoying my new membership--thank you to the entire team!

Growing up in the PNW, I've been frequenting Recreational Equipment Inc. Co-Op for decades…read more Atlanta has several locations and some better than others. While they are much smaller than the Seattle's, they are more comprehensive gear shops around the Metro. This Perimeter REI is the best in our area. Sure, all Metro locations carry mostly same things plus or minus few inventory items / sizes. For me, it comes down to the staff and currently, this Sandy Springs REI has the most competent and attentive people. Recently, I ordered several hiking boots online and had to return one. I decided to return it to a store rather than by mail. I was educated on such huge staff knowledge differences on simple return process amongst local REI locations. It seems our consumer service level in most places have declined much in the past few years. However, as a Co-Op, REI has mostly kept up their service level even with my recent experience at another location. I appreciate Atlanta has many REI locations in a city that has very limited outdoor gear shops. One thing I absolutely find helpful at REI is their rock ramp to test the boots. Though when I was visiting many were shopping for OC sneakers. The staff here were more knowledgeable and helpful especially if you are early in your outdoor habits. Enjoy!

One of the quickest & easiest online shopping experiences I've had. I ordered two folding tables…read morefor an outdoor event& within 30 minutes received my order confirmation & ready for pickup notification. Curbside pickup was just as easy. Within 5 minutes of checking in, a friendly associate brought out my tables & loaded them into my vehicle. I later returned one table & received the same excellent customer service. I was in & out in under two minutes. The seamless experience & outstanding service earned a repeat customer. I'll definitely be back to shop for my new patio chairs.

This was my first and last visit to the Academy Sports location at Perimeter Mall in Cumming,…read moreGeorgia. Employees in one department went on break at the same time, leaving the department completely unattended. I requested to speak with a manager specifically to address the lack of coverage. I was approached by an individual who identified himself as the manager, "Chris." I calmly explained what had occurred and expressed my disappointment. His response was dismissive, sarcastic, and lacked any concern or empathy. When I stated that I would be posting a Yelp review regarding the experience, he replied "thank you very much" in a sarcastic manner. As I turned to leave, he began calling my name loudly and aggressively. I exited the store. I later contacted Academy Sports corporate customer service and spoke with an individual named Sev, who identified himself as a Customer Service Supervisor. I explained the entire situation. He expressed concern and stated that he would call me back the same day. I did not receive a call back. When I contacted customer service again, I was told that Sev had emailed me. It was later determined the email had been sent to the wrong address. Once I finally received the email at the correct address, I was informed that he was too busy to call me. This experience gave the clear impression that my complaint was not taken seriously and was simply dismissed. Customer service at both the store and corporate levels was disappointing. For comparison, I have shopped at the Academy Sports location in Cumming, Georgia, and received excellent service there. Unfortunately, that was not the case at this location. I will not be returning.

The first time I bought shoes there I had great service. Unfortunately I didn't like them and…read morereturned them no problem. I bought others and others. Always good service. Today I went inside and the sales person did nothing. It should be a full service speciality store and I got no service. Cancelled my membership and was very disappointed. I could have bought my shoes anywhere. Sorry you lost my business.

Ordered two (2) pairs of running shoes online. Ran in one (1) Pais four (4) times, they were not a…read moregood fit. Returned them to store at Peachtree Corners. William really took care of me. Was very receptive and understanding that the shoes were not a good fit. He spend a long time helping me find a new pair. We went through the entire fitting process. I would highly recommend Road Runner Sports and William.

What a terrific place. It was well organized, and very well stocked with everything we were looking…read morefor. The people were helpful when we asked. And when we got in line to purchase, the person at the customer service counter waived us over and he checked us out. And the next day when we showed up to pick up a BOPUS, he remembered us. Good parking as well. I was very happy.

Not enough people working and the ones that are there are way less than thrilled to be there…read more Expect low stock on things and long lines to check out and at customer service.

Great store with lots of offerings. Camping, hiking, bikes, dog supplies, shoes and not just the…read morehiking ones!!! The only thing better than offerings is the staff at this store! Really great staff

Nicely stocked, friendly staff this what I expect from REI…read more Only suggestion is to increase front desk staffing as the wait times can be long due to their chatty team members. Place can be packed during sale events, bring your patience!

For Josh to be the owner, he has a real bad attitude and his customer service is bottom of the…read morebarrel poor. I've frequented this location often as I do the Buckhead and Buford location and I only return due to a pleasant experience. In past visits the staff has been helpful. The staff should give Josh some pointers on customer service. I usually get a few things but this time I put something back and cut the visit short. If I didn't have a tee time shortly I would have left everything on that counter and went across the street to Walmart. Next time though....

Staff is super unprofessional, rude, and aggressive. Never giving my business to this location.read more

Spoke with the owner, this issue came down to miscommunication on both sides. Will use different…read morelines of communication in the future.

From the owner: Your custom uniform experts. Offering the best in custom design uniforms for all athletics, whether…read moreyou need football, basketball or any other sport we have you covered. Special items such as pads and helmets are available to! Our selection and commitment to details set us apart from the competition. We also offer embroidery and screen printing for t-shirts and other apparel. Don't wait for deadlines, call us today and see how we can help you today!

Excellent quality and the team here is so helpful. They took the time to help me figure out what…read morewould work best for our project. Came in with just a rough file and idea. Will be back

Gave me exactly what I asked for in a timely manner and at a reasonable price. Oh, and did I…read moremention that they were super friendly and helpful. Wish I needed more done!