I was totally floored when my mom and I walked into this warehouse full of rug and carpet choices…read more This place isn't fancy, but folks here will roll out the red carpet to help you! We checked out several rolls of carpet, ranging from thin piled to plush piled and ended up choosing a taupe, medium thick carpet with the padding. The staff was incredibly helpful, patient and knowledgeable. They install quickly and professionally. The price was in our range and they even work with you if you need financing. We had such a good experience on our initial visit, that when my mom wanted to do the floors in her sunroom, we went back to Jeter's! They had a fabulous selection of indoor/outdoor rugs and we purchased one that lasted for years! Repeat business? You bet!! When I needed a carpet remnant for our spare room, we went back to Jeter's! I even found a cute cheetah print area rug that I bought on a whim! Love it! It's obvious why their customers keep coming back again and again! No pressure, tons of inventory, super deals and personal service! They also have hardwood flooring, tile, laminate, runners, decorative area rugs and more! For great selection, amazing customer service and pricing that won't dent your carpet bag, Jeter's has got you covered wall to wall!!

Although I did not make my purchase from Jeter's the folks there are friendly and accommodating. I…read morewas quoted a significantly lower price from a competitor so that made my decision for me.

I had the pleasure of working with Salina at the W. Broad Best Tile store in Richmond, VA. I…read morereceived exceptional from Salina during my recent shower renovation project. This was my first experience working on a shower upgrade, and while many customers may come in with experience, I am very much a beginner. From the moment I began working with Selena, she was patient, knowledgeable, and incredibly supportive. She took the time to guide me through the options, explain what would work best, and ultimately helped me select the perfect tile for my remodel. What impressed me most was not only her expertise but also her professionalism and understanding when I needed to make a couple of last-minute changes. Selena transformed what could have been an overwhelming process into an enjoyable and confidence-building experience. Her diligence, knowledge, and willingness to go above and beyond made all the difference for me.

We recently updated our bathtub surround using tile from Best Buy. I ordered extra tile to be…read moresure I had enough and when the job was completed we had 2 unopened boxes of tile left over from the bathroom project and they would NOT let us return it! We hadn't had the tile long as it was only a 1 week project so it's not as though we were returning late. THEY JUST DO NOT TAKE RETURNS! I've never ever been to a tile store that didn't take returns and will not go there again for any reason.,

We had a great experience working with Erskin's Tile for a 45 Herringbone kitchen backsplash. When…read moreI called for an estimate, Erskin was able to come out the next day. The price was fair and Erskin was able to answer some questions we had about the install. Dustin came out to do the install and did a great job. He was really nice, polite, easy to work with, and showed up on time every day for our 3 day project. He put down mats to protect our floors and countertops and also cleaned at the end of each day. We're really happy with the finished product and will definitely be calling Erkin's Tile for our next tile projects!

Very highly recommend. Responsive--came to see us the day after we called, reasonably priced,…read moreexcellent work, easy to deal with. They did our newly renovated kitchen tile, and we will have a bathroom project ready to tile in about a month. I wouldn't consider using anyone else.

Nightmare quality& installation for a premium price. Had to redo 2/3 of our house--Took management…read moreover a month to actually address the issues. Took from September to February to get it almost good. Requested a discount for all the trouble we had--and they said they :fixed" it all. One excuse after another. We will spread the word---stay away for this company. Quality-BAD Value--WORSE

Our salesman, Kameron, was knowledgeable, patient, and provided time and space for us to make a…read moredecision. I love that we were able to bring samples home and given options about padding and quality of different brands. We are very satisfied with our product and the service.

Did an amazing job. No fuss, no drama. Someone else had started the tile work in my shower and…read morequit. Picked up and finished everything expertly and quickly. Would use again.

RichTile remodeled my shower and I absolutely love how it came out. The quality and design is…read moreexactly what I wanted and there were no complications. It was finished within 3 days and the experience was very professional.

Great selection and awesome prices. I consulted with Renee and she really helped me pick the right…read moreflooring for my brothers kitchen renovation. She never tried to upsell me and didn't show me products that were outside of my budget. I highly recommend Renee at Floor and Decor at Glenside and Broad Street.

WATCH OUT! F&D for sure doesn't seem like a customer friendly place to shop at. Wasn't too happy…read morewith their lack of customer service at the store and so went online to order the product. And apparently, their prices change by store ... I was trying to buy the Platinum Harvest Waterproof Rigid Core Luxury Vinyl Plank online and it showed the price to be $1.29/SF and when I selected this store as the Pick-up, it changed the price to be $1.59/SF. That's an almost 25% price hike and when you are buying 2000SF that adds up to be a substantial amount. And it's not that the product is on a special sale or clearance. BUYER BEWARE

This is my second experience with FlooringRVA. I first had hardwood flooring installed by them…read more(see my review on Yelp) and back in January 2018 I picked out and had carpet installed. It's now June so I've had time to settle in with my carpet and wanted to provide a review of the experience. I read lots of reviews and research things to death before I make a decision so I don't give people a high rating just to be "nice". I also consider myself to be be a little hard to please because I'm used to doing a lot of work on my home myself and I have a high standard of quality while being thrifty. That being said, I shopped around a few quotes and came back to FlooringRVA. Long story short...I felt the price I paid for what I wanted was spot on. I had a good experience with the two man crew that came to install the carpet and padding. And 6 months later things are still meeting my expectations. Robert, the owner, was the real reason behind going with FlooringRVA a second time. He personally came to measure and offer suggestions. I preferred to text and Robert made himself available at all times throughout the day when I had questions. I didn't always expect an immediate response but one was always received. I could tell he and his staff were committed to my being satisfied throughout every step in the process and I couldn't find that level of customer focus with any other competitor. For those that want to see, I've attached a few pics of my carpet. Thx FlooringRVA!

Our floors came out beautiful! But our walls did not. Stain got on trim in every room as our floors…read morewere refinished. We alerted the company and they sent someone out to touch up the trim. That person used the wrong color ‍ They sent out a second person to fix that, and nothing was actually fixed. When images were sent to the project manager showing how the problem was not fixed, it was radio silence on the other side.

Leo Lantz and his team have worked with our extended family for years. He comes highly…read morerecommended. Leo has wide ranging skills, is thorough and meticulous, and manages a professional and courteous team. He completed very involved renovations on our baths, and we are very happy with the results! We look forward to working with Leo and his team on future projects!

We found Leo Lantz on Angie's list and were very impressed by their flexibility and full range of…read moreservices. Once we started the project which was some updates to our kitchen (backsplash tiling and beadboard installation) and a remodel of our bathroom, we were presented with a very organized timeline and schedule. We made a couple changes during the quote process and John, our project manager, was very accommodating and flexible. The owner, Leo, came out a few times to check on the status and quality of the project and ensured everything was done to his high level of satisfaction. We never thought a remodel of our size could go so smoothly with such efficient and trust-worthy people. We would highly recommend them!