Amazing service late in the evening. Our AC system just stopped working and the inside temperature…read more was rising fast. Called BLD at 8pm and received a call back within 15 minutes from Tim Bumpus. After explaining to Tim we are elderly and the heat was more than we could deal with I could sense his concern for our well being. Tim said I'll get back to you in a few minutes and he did with good news. He had a one hour drive to get to our location. Tim knew his stuff and had our system working in no time at all. BDL is lucky to have Tim on their team. We highly recommend BDL for their excellent service and fantastic technicians. K. Porter, Attleboro MA

This review is overdue and based on a more than 6 year time frame as a customer purchasing two…read morewater heaters (with pan and alarm), an Ecobee thermostat, one HVAC system and annual service contracts for an HVAC system as well as several service visits for problems due to an irresponsible upstairs neighbor. Overall, Josh and his team provide strong, timely, personable service and support for their clients. When they make mistakes as we all do, they own them and do their best to make them right. If you own an HVAC system, it is well worth it to purchase a service plan. Their staff are efficient, thorough, and personable.

Tyler is awesome. He addressed a leak I had in my newly installed furnace, and his crew replaced…read moreit with a new one. And done in one day! Fantastic response and the workmanship was amazing!

Fantastic work. I had some plumbing work done and was very impressed with the quick response and…read morequality of work. Customer service at its best. They have very reasonable prices and there was no reason for me to call every plumber to compare prices. Highly recommended and I spread their name anytime someone asks for a plumber! Special thanks to Tyler for his suggestions to solve a problem without breaking the bank. A+++

My central AC stopped blowing air so I reached out to a handful of companies…read more Alex got back to me quickly and worked with my busy schedule to agree on a day. I have a very old AC unit that's in the attic and I wasn't very optimistic but after about an hour of working on it Alex got it working again by replacing a fan and installing a new thermostat that was compatible with new part. He has to work hard as it was warm that day and probably 90 degrees on the attic . Alex was very professional and personable. Price was incredibly fair . I would recommend and I will use Alex and his company again.

Alex and his team did a wonderful job replacing our two gas funaces that were probable 70 years old…read moreat this point, no exaggeration. They were responsive, straight to the point with their estimates, knowledgeable, and very helpful with any questions we had. Very good experience front to back.

I had been looking for an honest, reasonably priced HVAC guy since last year as I wanted to replace…read moremy very old HVAC system. I know what this job should cost having had it done at another house I own but the quotes I was receiving were pretty outrageous to be honest, so I kind of gave up looking for a while. Posted the project again on Yelp in the spring and M Heller replied asking for a discussion. After we talked I received a very reasonable quote - much more in line with what I expected. I did my due diligence in terms of exploring the company's background and was completely satisfied. Long story short, if you need plumbing or HVAC work do not hesitate reach out to M (Matt) Heller. He took out an antiquated system and installed a state of the art replacement and it's working great. Anything I requested he acknowledged and accommodated without debate or up charge - he honored the original quote. If you ever need plumbing or HVAC system work, do not hesitate to call on M Heller. You won't be disappointed. His operation is great and he will be doing all my plumbing and HVAC work from here on out.

Matt was super responsive and informative. He was at my house within 24 hrs during the heat wave of…read moreJune

I cannot speak more highly of Fong and Sullivan. I had a water leak that ended up being due to a…read moreclogged condenser in my HVAC/AC unit which was located on the roof. They already came highly recommended, but when I reached out, they were SO nice. They came out as quickly as they could (most companies told me 2-3 weeks!) but they called me several times to give me updates as to whether they could try to get to me even sooner than my scheduled appointment which was only 1 day after I called! Joe and Corey were truly amazing - firstly, they were incredibly communicative about their ETA. When they arrived, they did a thorough diagnosis of the HVAC unit and even took the time to explain exactly what they were doing and why. They took care of the issue with ease and made a lot of recommendations to prevent future damage. They also offered to look at some of the other AC parts and my AC filter just to make sure I was maintaining everything properly - a service they did not need to do or take more time for. They ended up staying just chatting about best practices and were just about the friendliest repair people I have ever dealt with. I own two properties and have been through SO many bad or iffy contractors and repair people so it's such a relief to find reliable and high quality service providers. I will use Fong and Sullivan every time I have an issue and cannot recommend Joe and Corey enough.

I just recently hired Fong and Sullivan to do some routine HVAC maintenance and have been impressed…read moreso far. They are responsive and knowledgeable, taking the time to answer my questions and also giving me very practical advice on how I could save money going forward (even against their own interest). Their pricing is reasonable (and somewhat lower than most other HVAC companies I contacted when bidding out the work), and I have already recommended them to a neighbor who is looking for an honest assessment of some more serious HVAC issues.

Jason serviced my 22 year old furnace. He was great and explained everything involving the…read moredifferent parts that would most likely need to be replaced within the next year or so. He also gave an estimate for the parts and for a new unit.

I met Jason, after an AC failure on of the hottest days of Summer. Jason contacted me promptly,…read moreprovided all the details and was upfront about everything including his service fees. He was at my place at promised, and got to work. He explained everything as he motored on and worked the problem. He came fully prepared with every possible part monitor upgrade and suggested only what was required. He was very pleasant to work with and was very easy to talk with. I would definitely recommend using Donovan Mechanical and request for Jason if he is available.

Our A/C unit was only pushing out warm air, so we called a few companies and were told someone will…read moreservice it in 10 days. 10 days WTF The diagnosis fees were really high as well. We called Regional Heating and Cooling and spoke with Mike who said that he stop by tomorrow at 4pm and his fee was a lot lower than others. Next day came and Mike called saying that he could be there by 2pm, which was even better. Turns out all we needed was a new capacitor and he had part in truck. Mike is very knowledgeable and takes the time to listen as well explain what needs to be done to fix the issue. If you are tired of getting the run around from big companies, call this local company for better pricing and honest service. I don't usually do reviews, but i just had to.

Central A/C needed recharge. Regional responded quickly, and diagnosed and completed the job…read morequickly and satisfactorily. Highly recommend.