This company lied to my husband and told us that our car had a blown head gasket and that it would be 10,000 to repair. We called the dodge dealership and they quoted us 2,800. We took it to the Dodge dealership in town.And they told us not only did it not have a blown head gasket.But all the repairs that auburn auto docs said they did they did not do. I have paperwork and plenty of proof to back this up.And I will not let this go.They refuse to refund our money and now we will have to take them to court to get it back! Watch out this company is crooked as the day is long! read more

Very Happy with this shop! Actually, I LOVE this shop! Every one there was Nice, ! Not too busy to talk, give an opinion on what options I had, and Smile, sincerely! Just real gentlemen, not 'know it all's. They will have any and all future business I might have! read more

Very friendly and helpful. If I lived in auburn I would use them again. The job was done on time and for a fair price.

I brought my car in because I had a code showing up on my car. I brought it here because their website clearly states "...come by our shop for a free estimate." I made an appointment and stopped by their shop. They checked the code (which I already knew and told them ahead of time). They then informed me that it would cost $150 for an estimate. I was very disappointed by their service. I just wanted to get my car repaired. They shouldn't advertise "free estimate" when they have no intention of actually offering a free estimate. read more

Auburn Auto Doctors - Auto Repair Near Me - Auburn, California

I've got nothing but good things to say about auburn auto doctors. We've brought them two of our cars now and each time it's a quick efficient service where you don't feel cheated or lied to for what your paying. I like how easy they are to work with and I appreciate their communication skills. Will definitely be back for all of our car maintenance. read more

I used to like these guys but I brought my moms Honda in for a vibration and after they diagnosed it they had a list a mile long of issues and wanted double the going rate to fix them. Problem is I know too much about fixing cars and took it to another shop because they quoted less that half to do the work and a day after I dropped it off at the other shop they told me it didn't need any of that stuff and that it just needed some grease. It just felt dishonest. I dunno like I said I used to like these guys read more

My older Toyota 4 Runner needed some extra love and attention and these guys looked it completely over and gave me all the information I needed to maintain my loved Toyota. I will be going back for routine oil changes and maintenance. Feels great to have a mechanic I can depend on. Kind- knowledgeable team! read more

We have a Tesla Model S which suddenly claimed it might not start. It did and as Tesla, through the app, only had appointments at least a MONTH away, we drove it to Auburn Auto Doctors with warnings flashing. It took a while to isolate the problem with the motor control system, requiring the entire rear motor assembly get replaced. They got a new one from Tesla but after installation and work/testing ended up sending it to Tesla as ONLY TESLA can fix the firmware for the car to make the new motor work. This all took over 2 months. However, this wasn't Auburn Auto Dr.s fault, difficulties were with Tesla. Through this all, AADs was completely communicative and kept us well informed of what was going on, sending pictures, etc.. I wish they were closer as I would want to have them work on our other 3 vehicles if needed, as I have a high regard for them. read more

Overall a great experience in servicing my MB for oil change and tire rotation. I appreciate the attention to detail in letting me know what services are recommended and an estimate. Friendly staff and I love the appointment scheduling online! I will be back to further service my vehicle and my secondary car. read more

Would probably leave 2.5 if could. Friendly staff, but you do wait awhile while they visit with others. Not impressed with pricing as one needed service was over double from other local shops. $700 vs. $1600 read more

These guys are the best. Even if you just go in for an oil change they send you a text with a full inspection with photos of everything, they test all your fluids giving you a full run down of your vehicle and the level of urgency on everything they find. They send coupon checks in the mail for discounts, and they are always so nice, and they have gotten me in right away every time I have called. I got my oil change and all that^ for like 40 Bucks with my coupon. Definitely check these guys out ! read more

They replaced the front disc brakes & rotors and cleaned and adjusted the rear brakes on my Toyota Tundra. The price is very competitive. The shuttle service took me home and picked me up. All around very good service. read more

I feel the best way to explain my experience is by comparing it to the dentist office. When something is wrong weather if it's w your mouth or car that is, (check engine light) I tend to push it off bc we all know that once we go in or take it in, that dreadful convo your gonna face of all the things that need to be fix or your car is gonna blow up ( well that's what I picture) or your mouth is gonna rot away and have no teeth... Well if your reading this I can honestly tell you that you can put your fears aside ( w your car problem) that is bc this Lil tucked away gem in auburn hands down the best place to take your car from a simple oil change to engine light on and not sure what your walking into. From the front desk customer service to the mechanic work being done has never let me down when it comes to my car.. Honest work, turnaround time, mind blowing , the best part is knowing they are going to fix the problem and not try to find more things to fix to jack the price. Side note, the receptionist even drove my car to me bc I wouldn't be able to pick it up till later. SO, if all what I have said has not convinced you then maybe the Lil bag of famous amous cookies they leave on your dash board will . Will be a returning customer.. read more

My 72 year old mother was in the process of fixing up a car that needed a safety check, and we took it in to Auburn Auto Doctors. The car failed inspection and needed work, which complicated our situation due to my mother living 45 minutes away. Auburn Auto Doctor's drove her personally to Starbucks to make sure she was in a cool place with food and drink. They picked her up again. They worked on their lunch break to try to get her an Uber. They called me with updates at every single turn. Customer service is a lost art-- but not here. I would highly recommend these guys. read more

I've had the pleasure of taking my vehicle to Auburn Auto Doctors, a few times now. Most recently, I took it in for some AC work, and as usual, their technicians did a great job. My vehicle was done in a timely manner, and their staff kept me in the loop during the repair process. Thank you again for the great customer service. It's comforting having a local shop that can be trusted. read more

I have used these guys now on 2 different cars and every time they have diagnosed and handled my specific problems quickly and for way less than the other quotes I was getting. I'll start with my 2006 Lexus IS250 which had 3 dash lights on: check engine, VSC light, and traction control light. I was told by a different mechanic that it was going to need a new catalytic converter for $2000+. I brought the car in, had these guys diagnose it and they came back with a hose that had come unplugged due to a bad motor mount. So they put on a longer hose and fixed the motor mount, all for under $400. The other car was a check engine light on a Honda Civic that ended up just being the gas cap and I got out of there spending less than $20. Their honesty and integrity is very apparent the moment you walk into this shop. They come highly recommended and I will never go anywhere else for my services! Thanks guys.. read more

I was told by .... that my old Smart car was toast but she's my baby. Auburn auto doctors brought her back to life with parts mailed from Germany and hours of labor. I'm so happy! Thanks AA Drs! read more

Got a flyer in the mail for a discount oil change. Decided to go to them since my car was overdue. They were very polite and super friendly! Their time estimate for completing work was accurate and they even let me know I had a brake light out! read more

Not only did these guys accommodate my appointment last minute, but the experience was nothing short of exceptional. The service was superb, the staff was friendly and they got me in and out in a timely manner! I was very impressed with the visit. read more

I went to Tahoe for the weekend and on the way my truck overheated I had it towed to the Auto Doctor They said I need a new head gasket and it was $12000. For a new engine or $6,000 for a bandage to get home I had my trucked towed to my local mechanic and it was just a bad water pump there is absolutely no head damage Final cost at my mechanic was 1,225.00 Water pump a/c belt and tune up I feel they tried to ripe me off because I was stranded and needed to get home This place is a joke and the topper was the AAA driver pushed me to have my car towed there and I found out after it's because the tow company he works for is next door and he didn't want to drive anywhere else How situation was just bad read more

This is my go to for all my car repair needs! They are amazing and always go above and beyond. The only place I trust for an oil change

I needed a brake and light inspection for the DMV, these guys did a great job in a very timely manner. Yes, I know auto repairs are expensive but a couple of things didn't sit right with me. They replaced 3 bulbs, two on the back license plate and one marker light in a headlight. 5 bucks a bulb sounds OK but $60 labor to install them seems kind of weak, also heard them quote $61 to replace the battery in another customers key fob. I'll reiterate... the service was good, the job was done right and the people were very nice and professional. Sort of like sausage, overall it was a good experience but when I look at the granular details of the bill, some of the smaller parts struck me as offensive. $645 for front brakes seems expensive to me, did they really need to charge $60 labor to replace 3 bulbs on top of that? I wasn't going to write a review but I've been prompted twice in two days to leave them a review so here ya go. read more

My experience with Auburn Auto Doctors this week far, far exceeded expectations. Service Advisor Mike Monroe helped me throughout with prompt emergency same day service, high tech diagnosis, terrific communication and explanation, a professional quality electronic report of findings with test results and video data, and superb updates and follow up calls. Mike also lent a sympathetic ear as I considered several options for repair at several price points that were recommended. Auburn Auto Doctors was the fifth auto repair shop I had visited on the day I had a "check engine" warning light appear. I lucked into finding Auburn Auto Doctor on the recommendation of another nearby highly Yelp-rated shop that couldn't fit me into their schedule. I did receive helpful and attentive conversations from other repair shops I visited, but Auburn Auto Shop shined with their availability, knowledge, parts research, diagnostics, and follow through. I am looking forward to working with Auburn Auto Shop to get my car fixed as soon as parts, and my finances, are ready. I feel I clearly understand the severity of my car's repair needs, and feel confident Auburn Auto Shop can guide me through with excellent pricing, communication, and capability. I'm sure my "education" in my car's issues would have been far inferior if I hadn't worked with Mike (I verified most of what I learned from Mike with parts suppliers, dealerships, and independent shops, myself). I strongly recommend giving Auburn Auto Doctors a try when you have car maintenance and repair needs. Despite the fact that they are a smaller shop in an older location crawling with smaller auto repair businesses (from the outside there is not much to distinguish this shop as special), I assure you that you will find a gem, conveniently located close to I-80, inside its doors. 5 stars. This shop deserves more Yelp recognition! read more

INCREDIBLE customer service from Wayne and the whole staff. They had no problem giving me a ride to work while my car was being fixed and then picking me up from work to bring me back to my car once it was done. My car sounds good as new! read more

I had the best experience going to this auto shop! I had a really scary experience during my work commute where my car was shaking and engine light started flashing. I know nothing about cars what so ever so it was a big moment for me! Auburn Auto Doctors was quick to help ease my mind and very accommodating with my time and work schedule. I also got some yummy cookies out of the deal. Would highly recommend to others in the area! Thanks Auburn Auto Doctors! read more

They over charge for there services and when you tell them you already have the part they ignore you because they can't rip you off!!!

I moved to Auburn two years ago and had been lucky enough not to need a mechanic. I had heard good things about Auburn Auto Doctors so when my Jeep wouldn't hold a charge, I I had it towed there. They fit me into their really busy schedule and kept me informed all the way. I especially liked the inspection report (including photos) that detailed what was right, what was wrong and what would need future attention. The staff, from mechanics to office, were friendly and helpful. Altogether having my Jeep repaired was a pleasant experience. It is not often you can say that when dealing with an auto repair. I have found my "go to" place and will be going there for future repairs and maintenance. read more

Quick, easy, very communicative. I asked for a basic service check over and oil change and a brake check. They did all of this within a couple of hours, they sent me an email report with photos and diagnostics of what they found. About half hour later I got a phone call from them with a summary and options and pricing of what to do next. I opted in the end for them to take care of everything, oil change, air filter, brakes, tire rotation and because so they kindly waived the check fees. They were able to get the parts within a couple of hours and by the end of the day I picked up my car a happy customer. Thanks for getting me in and taking care of everything so fast and efficiently. So far I've had no issues with the work that they've done and they warrantied their work for 3 years. A good local service provider. read more

We just moved to the Auburn area and were in need of a reliable, affordable and professional new auto doctor for our vehicles. Well we found it all at Auburn Auto Doctors. Personnel were warm and friendly and job done was perfection. Add this establishment to your list of wonderful reasons to live here and why we are glad to be here. Warm regards to all at A.A.D. read more

Auburn Auto Doctors - Auto Repair Near Me - Auburn, California

Was told about Auburn Auto Doctors from a friend and I'm so glad she did - I'll definitely be going back for future repairs and time ups on my 2002 f150! Thanks for the intro Sheri and AAD I'm sure we will see you soon - thanks for the cookies! read more

I scheduled a 4 wheel alignment through the yelp app with the owner Wayne. His communication was great and i got an appointment booked within two days. I dropped the car off at 8am and they lent me a loaner car so i could get to work while they did an alignment and courtesy inspection, that was a big plus! I was happy with the service they provided and i didn't feel they were trying to push me to do some of the other recommended services on my 2013 mazda 3. they gave me a very detailed email breakdown of all the services they recommended, price estimates, priority, and why they are recommended. My car drives much straighter now and I can start planing on what kind of work ill get done next. Very satisfied with the service provided. Thanks guys for a good and friendly experience, much appreciated! read more

These guys are awesome! As if the universe hasn't given everyone enough challenges; PG&E did just that. Despite having failed back up generators they had the electrician out ASAP & told me they had a bay open & could begin work on it after diagnosing my brakes & rotors needed to be fixed. They brought in their own generators & worked vigorously to get computers, internet etc up &running. I felt bad but was willing to leave my car over night if I had too but that wasn't the case. To my surprise when they called me that my car was ready; he told me if I waited a bit longer his detailed cleaning guy is coming by & vacuumed & cleaned my windows. That was a nice touch. I thought their service & prices were reasonable & didn't feel like I was being taken advantage of. The last bid of charm was the bag of cookies left on my dash thanking me for being a customer. These little things go a long way. I'd highly recommend them & I plan to continue to bring all my vehicles to them. read more

My car was having issues and I have been searching for a reliable shop that puts customers first and I have found it. Wayne and Colin have both gone over and above to not only fix my car, but to answer all my questions and concerns. I also have never had such a detailed diagnostic with pics of broken parts so I can fix according to priority since I am on a fixed income. read more

Auburn Auto Doctors staff is the BEST! As a single, retired teacher, I needed to find totally trustworthy and efficient service to maintain my car. And I found that expertise together with friendly service. Forget your worries when you trust Auto Doctors with your car!! I have for two years now and they are unfailing there for me. read more

Great place! Had an awesome experience with Auburn Auto Drs. I had a leak spewing fluids onto my engine causing my car to fill with thick smoke. After taking it to another place that wasn't able to help I heard about Auburn Auto Doctors and they were ready to help me immediately. They were very friendly! They even gave me a loaner car while they did my repairs. I'm happy to recommend them and I will be using them again. Thank you AAD!!! read more

The used to be a good repair shop but have become very, very overpriced. We won't use them any more. If you don't care what you pay, they are probably a pretty good shop. read more

We were driving through town towing a heavy load when our F150 Ford truck started vibrating. We had a long haul ahead and needed a place open. Immediately we were on the phone with Marco who was so helpful and very responsive. We got our truck in the same day and on the racks the next morning. The repair took only one day and didn't inconvenience our travels. So fortunate for Marco and the experienced mechanics at Auburn Auto Doctors for a safe drive to Idaho. read more

We were in a difficult position with car trouble coming back from Tahoe ahead of a long holiday weekend. But there were several very caring and considerate owners of businesses in the Auburn area that helped us, including Wayne of Auburn Auto Doctors. Thanks so much - you all made our situation much better! read more

Up-front and considerate. I think automotive care is right up there with healthcare on the list of top things I'd rather not deal with. Their open communication and effort to clearly explain everything made it painless. I appreciated the loaner car immensely. read more

Very professional and customer oriented. Knowledgeable, accommodating, and friendly. I'll certainly go back again.