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    Auction Direct Auto Sales

    2.6 (8 reviews)

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    Audi Meadowlands

    Audi Meadowlands

    3.3
    (131 reviews)

    My first positive review of a car dealership and I've bought a LOT of cars. I even have a dedicated…read moreemail just for car buying and my complete disdain for the process, prefixed "carbuyingsucks@....com.. I shopped for weeks to find 3 possible contenders to buy within the Tri-state area and when I began haggling I was having a difficult time with two of the contending dealers, but Alberto Carrera was not only flexible, he was a gentleman throughout. It didn't feel like buying a car. It felt more like buying an upscale home. Much different (pleasant) from that of the typical boiler room, high-pressure sales environment typical of a car lot. Alberto is a class-act who was very patient with me and did everything he could to earn my business and at the end of the day, he most certainly did. 5 star review as I offered and promised.

    The 1-star was necessary to post this review - As a…read morefour-time Audi owner and repeat Audi Meadowlands customer, I am extremely disappointed with my recent experience. The sales experience was average at best. However, the handling of my out-of-state registration has been unacceptable. Throughout the process, I received inconsistent information, poor communication, and little accountability. In many cases, I only received important updates because I contacted the dealership myself. As a result of registration delays and administrative errors, I was unable to legally operate my newly purchased vehicle for 14 days and incurred additional expenses and significant inconvenience. I continued making payments on a vehicle that I could not drive through no fault of my own. What makes this experience particularly frustrating is that I have purchased four vehicles from Audi Meadowlands over the years and have remained a loyal customer despite living in different states. Unfortunately, the professionalism, communication, and customer service that once earned my loyalty were absent throughout this process. Customers should not be left without a usable vehicle because of avoidable registration issues, nor should they have to repeatedly chase down updates on their own purchase. This has been the worst automotive purchasing experience I have had and has seriously damaged my confidence in Audi Meadowlands. There is significant room for improvement, and I hope your team takes the necessary steps to address these shortcomings.

    Two Manny's Auto Sales

    Two Manny's Auto Sales

    4.1
    (48 reviews)

    If there were ten stars -that would be my rating. I have purchased two cars in the past few years…read moreand could not be more satisfied. Anxiety and stress are the top two ways to describe the car buying process, but NOT at Two Manny's!! Everything from the financing to car history, was explained in great detail. Most recently I purchased a 2012 Jeep Patriot and let me say the 'team' at Two Manny's put all their effort into insuring an easy transition for me. I say team because all their work is easily transitioned between each employee and you leave there feeling like you were helped by some old friends. Comfort is the biggest reason I returned for my second purchase! I would recommend purchasing your next car from these great guys!! Thanks Again, Christian, Michael, and Eddie Jr. (You guys are truly the best!)

    My girlfriend and I had a fantastic experience with 2Manny's. We were looking at a couple of their…read morevehicles, went down to the place and ended up speaking with Emilio. He was incredibly patient and took the time to clearly explain the entire process, answering all of our questions along the way. He also helped us secure financing, and we were able to get a pre-purchase inspection on the car we liked for added peace of mind. Dealership fees are reasonable - this isn't one of those places where you show up and suddenly you're quoted $10k more than the advertised price. We are now the proud owners of a 2016 Acura RDX. It drives beautifully! Thank you Emilio and 2Manny's!

    Exotic Automotive Group

    Exotic Automotive Group

    2.3
    (18 reviews)

    I purchased a vehicle from this company March 2018. I was told that the vehicle did not need any…read moreextensive repairs. I should have known better. First off, the interior of the vehicle was disgusting upon delivery ( actually having the car in my possession) and the taillight stopped working). I was told they don't offer warranties on any vehicle in Jersey City AT ALL, they don't have to by law. Also it took months to receive the actual title for the vehicle, we had to park it because the temporary registration expired. The owner tried to work with us by offering to clean the car and boasting that we would have access to his mechanic should any issues arise. All this while making sarcastic comments such as "you didn't have to purchase the vehicle, this car is discounted, blah blah blah..." What excuse is that for poor customer service? Someone knew this car was trash. They took the money because they saw I was naive. We upgraded the car and tried to sell it back. When we arrived and they saw it was the car they sold us they said "we don't have room on the lot, we can't buy it!" #bunchofcrooks Long story short the car was JUNK! I spend over $2000.00 in repairs in one year, and then the computer system failed. The repairs were MAJOR! Power steering went out, both cat converters failed, the tire rods gave out..one thing after another. I sold it this past May for little to nothing because our mechanic notified us the electrical system in this car was trash! My husband is disabled and now we don't have a decent running car. They ripped us off ROYALLY! Don't spend your money there. They do not care about honesty and are not loyal to their customers at all!

    Just bought my beautiful 2011 535i msport. Was an easy…read morestress free process. My salesman was very informative and open about everything. The vehicle was in okay condition but what made the experience much better was how involved management is on making the vehicle the perfect car for me. I was APPROVED instantly ! Would recommend to anyone They're super helpful !

    Metro Honda

    Metro Honda

    2.2
    (547 reviews)

    I've gone to this Honda a few times since it is the closest to Hoboken. This time around I went…read morebecause I needed new windshield wipers. After doing some research on my own, I expected this to cost at most $50 so when I received a bill for $150, I was shocked. I worked with Curtis while I was there who was super helpful and very welcoming when I arrived. When I received the bill, he helped explain everything to me and resolve some of the questions I had. Overall, if you're visiting this location for a full service check, oil change, etc, I'd recommend this location and working with Curtis, but if you have a minor issue, I'd probably just go to your local gas station as the pricing will likely be way cheaper.

    Could not be more clear that Metro Honda is a terribly run dealer and I would never give them…read morebusiness or ever recommend anyone use them. Was contacted a week prior for a factory recall issue on my vehicle. Made an appointment to resolve the issue at 730 am when they opened. The day before I arrive I receive a call confirming my appointment. Somehow when I arrive I'm already 20 cars behind and told it'll be 3 hours. After over an hour of waiting I am told by the guy behind the customer service desk "good news you're good to go!" But the bad news is they don't even have the part to fix the recall issue as they apparently ran out of them last night. I guess they didn't feel the need to alert the customer or even apologize for the screw up. This is far from the first issue I've had with them. It's one thing to be a poorly run company but it's a completely different thing to be disrespectful of your customer and their time.

    Auction Direct Auto Sales - car_dealers - Updated June 2026

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