Excellent service from Paul Rodriguez. Paul was very helpful and pleasant and made the car buying experience as painless as possible.

We just bought a q5 from George. He was very knowledgeable and attentive Excellent experience with George and the dealership

I had a fantastic experience with the Audi Concord team as they walked me through a custom order of my first Audi. My new car is amazing and I have received excellent service to match. I appreciate how they focus on building relationships with customers instead of just the transactional element of the sale. It's good to know they have an open door should I ever need anything in the future. Overall a top-notch experience! read more

Great service and Jason, the manager was willing to work with us to make it affordable...didn't beat bushes and was sincere throughout the dealing. read more

Concord Audi in Concord, CA, has provided me with one of the most trouble-free and friendly dealership experiences I have encountered in quite some time. I was fresh from a bad dealership experience taste in my mouth from Sonnen Audi VW in San Rafael, CA, just three days prior (check out the details of my experience under a different post for Sonnen), and I had come to expect that dealers selling luxury brands will be accompanied by a certain amount of arrogance and snobbery. Concord Audi totally knocked out this stereotype with top notch, patient, friendly and helpful staff. On Tuesday, February 8, 2011 I was headed home from work, and on a whim I stopped by Concord Audi to check out their A3 supply, as they were such a new dealership (two months old at the time of this writing) that they did not have a detailed website up with the specifics of their stock. I met with Ron, who is a very nice man who was more than helpful in helping me out, listening to what I was looking for, and showing me what he had. Ron immediately introduced me to his Sales Manager, Tim, who is an all-around awesome with his direct and friendly manner. Ron offered me a drink and took me out for a test drive in an A3, taking his time and allowing me time to get a real feel for the car. After the test drive, Ron wrote down everything I wanted in an A3, starting with the color, and Tim checked out the inventory for Northern California and came back with what was available, as they did not have exactly what I wanted in their dealership. Low and behold, there was an A3 that I saw at Sonnen Audi VW and had fallen in love with, but was treated so rudely that I left in disgust. I never thought that I would get another chance to purchase this car at the San Rafael dealership from Hell. I had not ever considered the dealer-trade option. Concord Audi was willing to work with me, and took their time in helping me make my final choices. We were able to come to a very fair and headache-free deal on the purchase price of my new A3, and the fair trade-in price for my 2009 VW CC. At the end of the evening, a number of other sales staff smiled, congratulated me, and asked me the details of my new car, even though it was late in the evening and they were much busier than when I had first walked in. I had to wait 24 hour for them to retrieve my new baby from San Rafael, and they gave me a 2008 Audi A4 to borrow for the evening. I took delivery the following day, and I was met with the same warm smiles and greetings that I first encountered the day before, and Tim introduced me to even more of his dealership family, even though they were quite busy. I drove off in my new A3 very pleased and impressed with what could easily have been a stressful experience. read more

I really wanted a new car, and I really dreaded the process of buying one. I knew exactly what I wanted, an A5 quatro convertible with a particular set of specs - and I'd contacted to a couple dealerships trying to get pricing and availability - if I'm going to spend this much money I want to make sure I'm getting a solid deal - but I don't want to spend days haggling to get there. I knew what a fair price was and just wanted to get to the bottom line. Shouldn't a purchase like this be fun - not a hurdle to get through? Bryan Yu (the internet sales manager) and Concord Audi made this process as painless as possible. They were able to find me the car I wanted at another dealership and had it delivered the day after we made the deal. Minimal fuss and haggling over both the price and my trade-in; I was reasonable, they were reasonable - done deal. I was extremely pleased with the entire process - friendly, responsive, helpful and earnest. This seems like a dealership that is trying to earn your business not just for this transaction - but in the future as well. Prior to my new Audi purchase I had a significant amount of work done here on my old Audi (hence REALLY wanting a new car)...I won't kid you, working on Audi's is not cheap - but the work done was at the price promised and delivered on time. Another east bay Audi dealership took advantage of me last year by insisting that expensive unnecessary work be done - my fault for not investigating further -however I won't make that mistake again! That experience made me very skeptical of all recommended services - but I was given plenty of information and time to do my own research by Concord Audi and the service department was straight with me about exactly what work needed to be done - even going so far as to send me detailed notes and having me speak with the mechanic after giving me an estimate. Paying for it was painful - but at least I was confident the work was necessary. I am EXTREMELY happy to have Concord Audi around for my service and purchasing needs and won't hesitate to take my car here...nor to let them have my business when it is time for my next new car. read more

Just bought a new Q5, and I have to say - a painless experience as far as car buying is concerned. I worked with Douglas Linden. He had my family out in the car for a test drive right away, and the negotiation was painless. He presented a number, I came back with what I wanted, and within 5 minutes we were both happy. Douglas wasn't at all your typical "slick car salesman." and there wasn't a bunch of back and forth with the manager. He was genuine, straight-forward, and a pleasure to work with. He generally knew the answers to all my questions, but when he didn't he didn't try to make it up - he went and got the answer from someone else - which I respect. Looking forward to a good ongoing relationship with the dealer. read more

I had an excellent experience buying my car here. It's my first new car and I love it, the negotiation was fun and I certainly felt like they met me on the things that I really wanted. Jeff was cool and wanted to get me into a new car and we closed the deal the same day. I would recommend coming here if you're looking for a new Audi...driving one is stellar! read more

I went to Concord Audi only because they had the specific car I was searching for. There are actually 6 closer Audi dealers to my home. Knowing that my wife and I were coming for one specific car and that we were, pretty much, coming to purchase, they could've been more hesitant agreeing on the purchase price. Thankfully, this wasn't the case. Alex had the car cleaned up and waiting for us when we arrived. We gassed it up on our test drive. He immediately acknowledged the discounts and rebates I was eligible for and made the purchase process go quickly and smoothly. From Sales through Finance to drive off, I couldn't be more pleased with the professional manner in which my wife and I were treated. I would've never gone to Concord Audi if it wasn't for a color and option combo they had on their lot, but I am happy that I did! Hitesh read more

The whole crew at Audi Concord was wonderful. Alex K. in sales was the consummate professional educating me on the Audi product and ultimately converted me from purchasing a BMW! Tim L. (GM) and Katrina G. were awesome with support and getting the deal done. Great experience and I look forward to a long term relationship with this dealership. read more

Recently purchased a vehicle here and was compelled to write my first yelp review. From my sales person Mike Molina, the wonderful woman in finance, and Yoni in parts, my experience has been amazing. Top notch service, amazing follow-up, friendly "consultative" advice, a dealership that obviously gets that its about taking care of your customers first and everything else will fall into place! read more

Awesome team at Audi Concord. Douglas Linden assisted us in the purchase of my new Q5. Douglas knows his stuff and took his time explaining my options in great detail. It was not a same day purchase and I loved the fact I was able to walk off the lot without feeling pressured. Great communication and service from Douglas and why I decided Audi Concord would be getting my business. I was also very impressed when I returned to this dealership post sale because I wanted to include an additional package selection to my original order. I was greeted by Alex Kludt who spent time with me going through the package update and ensuring everything was in order. Overall just a great experience and a great team of people. Looking forward to taking delivery of my new Q5! Thanks Douglas, Tom, Alex & Eddie! read more

As you read through the other reviews, you will notice a common message that people are happy with their car buying experience. It shows that Audi Concord is doing something right to make people feel good buying a car from them. As for me, AC, my sales rep was great to work with. He was extremely patient and ultimately found me the right car under no pressure. Tim, the general sales manager, found lower rate financing for us without us prompting. A pleasant surprise! Finally, Katrina, processing rep, sold us the right level of warranty service for lower miles. My family enjoys the ride in our new Audi A4. So, it was a success end to end. If you are looking for your next Audi and want a positive car buying experience, go see AC at Audi Concord. read more

This was my second experience with Audi Concord and I may say it was even easier and more rewarding than the first. I leased a 2011 Q5 over 2 years ago and received a call from Alex Kludt offering to upgrade to a 2014 Q5. Alex is extremely professional and worked to understand and meet my personal and financial goals in order to make the vehicle exchange happen in a timely manner. It was easy and efficient process starting with a phone call, a visit to the dealership to review my 2011 and then Alex delivered the 2014 to our house in San Francisco to complete the paperwork. If you are in the market for an Audi it is definitely worth a call to Alex at Audi Concord to get competitive and professional pricing. read more

After giving my local (Sacramento area) Audi dealers a chance to earn my business and receiving very poor service, I decided to give Concord Audi a call. I was having a hard time finding any new 2013 Q7 S-Line FULLY equipped anywhere in Northern CA. I ended up talking to Sean Zaki. I told Sean I was a little uneasy dealing via the phone and email for such a lage purchase. It ended up being the best car buying experience I have ever had, and I have owned more than my fair share of these types of cars. Sean found the exact Q7 that I was looking for and had it brought to Concord after we worked out the deal, all over the phone having never seen the car in person. Sean had sent me pictures of the actual car and made certain I was getting all of the options I wanted, even some I was not aware of that I am happy to have now. I traded in a 2011 BMW X5. When I arrived in Concord later that week to pick up the car, Sean had it ready and waiting for me. The process was much, much faster than normal since the deal had been done over the phone. Everything was just as we had talked about and the Q7 far exceeded my expectations. Sean was very knowledgable about the car and set everything up for me. I do not miss my X5 at all and will buy all of my cars this way in the future. Sean and the entire Concord team are awesome. If you are looking for an Audi I would defently recommend Concord Audi even if you do live out of the area. read more

5 Stars all the way...Couldn't have asked for a better experience. The transaction was handled perfectly from test drive through a very profesional and easy sales proess. I never felt rushed or pushed but really helped to find just the right Audi. The salesperson I worked with was outstanding his name is Jonathan Bruckman. The finance and management were just as spectacular. I woud be happy to be a reference for this team anytime. I really hate the process for purchasing cars but this team made it a very pleasurable experience. Love my new A6:) read more

Great guys, eager to assist and minimal annoyances. And the new building is sweet.

Ask for Mike Molina! We had an amazing experience here and drove out with a new A6 too! From start to finish, Mike did an excellent job in finding us what we wanted. He explained differences in each Audi mode, which helped us decide on the A6. We made it clear we have no interest in the "back and forth" to finance. He had one shot to do his best, and wow... he did it! In our opinion Mike receives a "10" from us. And by the way, I am loving my new car!!! read more

hard to believe how Easy Smooth Relaxing buying a car is at Audi Concord! Daniel Keating at Audi Concord is the Man! that made it happen. Thanks so much! customer for life! - anybody that needs a new or used car especially if u don't enjoy the car buying experience Go see Daniel Keating at Audi Concord!!! read more

Would have loved to review their service but I wasn't greeted or even acknowledged for that matter. A friend and I walked around the whole lot and not once was greeted or asked if we needed any thing. We walked past several people whom looked like they worked there but weren't ever acknowledged. We felt pretty insulted being there for almost 45 mins so we left and went to Concord BMW where we were greeted within 5 mins of parking. Good selection of cars but can't say I'd ever go to this dealer again. read more

Shot out to Cody and Dan! You guys are awesome and went beyond our expectations. We had a very tough time deciding on what we wanted and you both remained kind and helpful and patience. We took home one of the most beautiful cars ever! Thanks again for all your help. read more

Amazing Service. When I first bought my car in June of last year everything went smoothly as it could. I've had to bring it in for service once so far (Next one is due soon) and they are so friendly in the service department. read more

I had the best experience purchasing a first vehicle for my teen daughter, Chris our sales rep was awesome. He had us in a car that fit my budget, and met all of our needs. I highly recommend Audi Concord!!! Thank you Chris Montoya, your professionalism and non "pushy" sales was greatly appreciated. Pattillo family read more

Recently purchased a brand new Q7 from Audi concord and I'm completely satisfied! went in to see what our trade in options were as we already had a q7 and left with the car of our dreams! Dan was very helpful and what I appreciated most was, he wasn't pushy. He did everything he could to help us and it all worked out in our favor. He even put a bow on the car for us! Only thing he forgot was my jacket! I'm still waiting on that! HAHAHA! thanks a lot dan! You the man! read more

Audi Concord - 2017 Audi Q7 in glacier white. - Auto Repair Near Me - Concord, California

I went to Audi Concord to try and decide whether to keep my lease or turn it in for a new car. Ryan was super helpful and informative. You definitely don't feel the hard sell. He helped make the whole process run smoothly. read more

After several frustrating days car shopping, with numerous dealers, my husband and I were about to give up and just wait awhile to find our new car. Many dealers would call back and forth telling us they could get us what we want, but not quite. I called Baigalmaa at Concord Audi , told her what I was looking for and what I wanted to pay. She told me to come on down she would make it happen. IT DID :) . No games , no hassle. She was really fabulous. Thanks so much. read more

Howard was extremely helpful. He helped me get my first car! Not only that he took care of me and my needs. He gave me a great deal. If you're looking for a car I would definitely recommend this place! - Charlie, Simon, Fred read more

I had such a good experience at Audi Concord. It all started with a wonderful phone conversation with Justin. He really listened to me and matched me with the perfect salesman. Paul was such a pleasure to deal with. I really felt like he had my best interest in mind. Amber was also a gem to work with when processing the paperwork. To top it off, Joel was so sweet giving me a tour of the vehicle I just leased. I am a lifelong customer! Thank you for the luxury experience! read more

I have never received a call from you. The sales manger said he left me a voicemail and called which never happened. So the fact that he posted a lie is even worse read more

Came here to service my Audi. I had a great time here and although I was late they still serviced my car. It's a great place to be. I wouldn't trust anyone else with my car that's not them. read more

For the first time ever, I decided to begin my car purchase via internet sales with Audi Concord. Howard Levinson provided the experience I was hoping for. I was dreading the ordeal of searching and negotiating for a new car and Howard took that stress away. He was extremely responsive but did not overdo the communication. He was not pushy and gave me the time to determine if and when I wanted to proceed. Once I met Howard in person, he did not let me down. I ended up purchasing a car from Howard and felt supported every step of the way. Howard went so far as to offer to come to my home to go over the specifics of the car. Howard is clearly focused on customer service and a long term relationship with his customers. I would recommend Howard and Audi Concord to anyone. Thank you, Howard! read more

As an update to my review, the general manager called me at 1pm, after I had left the dealership. He apologized profusely and had a Q5 dropped off to my boyfriend so he could have a car for the weekend, since my boyfriend leant me his. I then received a phone call at around 4:45 p.m. saying my car had been looked at and they had a diagnosis. I very much appreciate the quick response to my issue by the general manager. read more

Chris Montoya was great. I went in to buy a used Toyota and he provided excellent service.

Went there today and met with Kyle. On phone he said he will beat the price that is been offered by other dealers and finally ended up offering worst price! His prices are even more than what truecar.com suggest. This is my last visit to this showroom and won't recommend this to anyone! read more

I had an exceptional car buying experience at this location. Both George and Jonathan made feel comfortable with the whole car buying experience. They took the time to identify all of my needs from vehicle options to finance options. George was the absolute best salesman I've ever worked with, and Jonathan was the best finance guy I've ever worked with - nether of them were pushy and both took the time to address all my questions and concerns. The only concern I have is their Service Department. I feel they can do a much better job cleaning and detailing a car, especially if it is a brand new vehicle - I mean, what can be so dirty about a new car? I would have liked to not have seen water spots, dust on the dash in a few spots or finger print smudges on the middle counsel. But, overall, great place. I highly recommend stopping by Concord Audi if you're interested in buying an Audi. read more

Update: I am continuing to give this dealership a 5 star review! My current experience has been in the service department. Aaron is my service advisor. I truly felt that my wish was his command. He was more than accommodating and professional. I was given a loaner car due to my crazy schedule with my kids. When a last minute little league game was rescheduled and I was not able to get the loaner back by the end of the day, my stress was squashed with "not a problem at all". I really feel that this service department goes above and beyond. I will continue to bring my Q7 in for all of its service. The kindness and professionalism can't be beat! Thank you Aaron and the Audi service team! I can not say enough about this dealership! I have been shopping for a q7 for about 6 months and have dealt with some of the worst dealerships. I am someone who wants a great deal and is always willing to walk away if I don't get a good price. When I walked in to Audi of Concord, it was a COMPLETELY different experience. I had called ahead to see a specific car. Justin in sales was waiting for me and greeted me with a smile. I took the car on a test drive, we negotiated once (they gave me an extremely fair offer), and I was driving out of there with the keys in hand in under 3 hours. Eddie, the sales manager, was so easy to work with and we did not do any back and forth haggling. They gave me an extremely fair price on my trade in and the interest rates were better than my credit union. Jon in finance was clear and straightforward and did not try and pressure me or oversell additional packages. It was a five star experience and absolutely painless. I felt like I was treated with respect and they handled everything very professionally. They even handed me my keys with a complimentary Audi key ring. I would HIGHLY recommend Audi of Concord. Justin -Sales Specialist (awesome to work with and never pressured me) Eddie- Sales Manager (direct, professional and extremely accommodating) Jon- Finance (had paperwork prepared, was clear and concise) Thanks Audi of Concord! read more

Just went in to inquiry on appraising our nissan vehicle for a straight buy. Apparently the used car manager wasn't in and in addition the person says they preferably only buy audi used cars. Really? Snob alert. I guess my lowly nissan wasn't valuable. Definitely don't want to support a snobby business so would definitely not consider buying from here if ever in the market for an audi. read more

Daniel Keating was an absolute joy to work with. Incredibly knowledgeable and kind. And I couldn't be more confident that I was given the best deal available. Certainly worth the drive from San Francisco. Audi you've got a star employee, be sure to retain him! read more

Paul and Leo were extremely helpful! I have bought quite a few cars and I have to say they definitely have some good people over there. Much better than Audi Livermore. read more

Maher Zeitohn was a fabulous salesman. He instituted a low pressure environment, tended to our needs, and listened to our requests. We could not have been more pleased with him and his management - the haggling process was seamless and painless. We drove off with our new car in a very short amount of time. As compared with some of the rude and snotty dealerships of the bay area, these guys do it right. We will be a repeat customer here if we ever buy another Audi. Kudos to Maher! My wife and I highly recommend seeking Maher out specifically. read more