Great guys, eager to assist and minimal annoyances. And the new building is sweet.

Ask for Mike Molina! We had an amazing experience here and drove out with a new A6 too! From start to finish, Mike did an excellent job in finding us what we wanted. He explained differences in each Audi mode, which helped us decide on the A6. We made it clear we have no interest in the "back and forth" to finance. He had one shot to do his best, and wow... he did it! In our opinion Mike receives a "10" from us. And by the way, I am loving my new car!!! read more

hard to believe how Easy Smooth Relaxing buying a car is at Audi Concord! Daniel Keating at Audi Concord is the Man! that made it happen. Thanks so much! customer for life! - anybody that needs a new or used car especially if u don't enjoy the car buying experience Go see Daniel Keating at Audi Concord!!! read more

Would have loved to review their service but I wasn't greeted or even acknowledged for that matter. A friend and I walked around the whole lot and not once was greeted or asked if we needed any thing. We walked past several people whom looked like they worked there but weren't ever acknowledged. We felt pretty insulted being there for almost 45 mins so we left and went to Concord BMW where we were greeted within 5 mins of parking. Good selection of cars but can't say I'd ever go to this dealer again. read more

Shot out to Cody and Dan! You guys are awesome and went beyond our expectations. We had a very tough time deciding on what we wanted and you both remained kind and helpful and patience. We took home one of the most beautiful cars ever! Thanks again for all your help. read more

Amazing Service. When I first bought my car in June of last year everything went smoothly as it could. I've had to bring it in for service once so far (Next one is due soon) and they are so friendly in the service department. read more

I can not say enough nice things about Kaye DeCosta. She is honest, forthright, a great communicator, and knows that selling a car is not a "one off" proposition; it's all about relationship building now and in the future. Buying a car does not have to be a trip to the dentist. I highly recommend her. read more

I would like to update my previous review regarding the 2013 Hyundai we recently bought at Audi Concord. Alex reached out to me after learning that I was unhappy about the car needing some repairs. He offered to reverse the sale and let us return the car for a full refund if we were really not happy with the car. But, apart from the needed repairs, we are very happy with the car. So Alex spoke with his General Manager and agreed to partially reimburse us for the cost of the repairs even though the car was technically sold "as is." So I am raising my review score to 4 stars, because this dealership showed that they really do care about making their customers happy. I would shop there again, and would recommend this dealership to my friends. But that said, whenever you are considering buying a new car from any dealer, always take the time to have an independent mechanic inspect the car, and discuss any recommended repairs with the dealer BEFORE you buy the car! read more

Audi Concord is the best! Great customer service! I spoke with Adrian and he's very knowledgeable and helpful! I will definitely recommend buying your vehicle here at Audi Concord. A read more

Thank you PAUL RODRIGUEZ (Sales Dept) for your continued excellent customer service. Your outstanding service to us did not stop after we purchased our Q5 in December (you're really true to your word). I strongly recommend AUDI Concord for those who are first-time would-be owners of AUDI vehicles. The outstanding customer continues on as we have been experiencing from Paul. GOD bless you guys!!! read more

I had an excellent experience with the service department recently. I came in to have some road noise issues in the front left wheel of my 2012 Q7 diagnosed. My service advisor, Marty, was very helpful and even sent me on a test ride with the technician so that we could, together, diagnose the sound I was hearing. I have a fairly knowledgeable mechanical aptitude and thought the sound I was hearing was a bad wheel bearing. However, after the test-ride, the technician was able to determine it was front tire cupping due to over-inflation (I inflated to the door specification (fully loaded), not the recommendations in the manual as you should, take note). They took the car for a few days to make sure it wasn't the wheel bearing and returned it to me a few days later with a new set of skins. Road noise: Gone. They hooked me up with a loaner also which allowed us to avoid any inconvenience of not having a vehicle. I felt like the dealership really cared about my car and my satisfaction during my visit. I really appreciate the excellent customer service here at Audi Concord. I see a lot of dissatisfied reviews here that look like a lack of understanding of the costs associated with certain maintenance and repairs with Audi vehicles and it appears to be lack of knowledge and understanding into what kind of vehicle you are buying. Do some of the maintenance yourself if costs are an issue. An oil change on an Audi is about the easiest of any vehicle, with the filter on top of the block, you can't beat it. Maintenance is always going to be expensive no matter what kind of car you drive, but its much cheaper to maintain one, than to buy a new one. My wife and I were also in the market recently for a pre-owned A4 and briefly dealt with the sales staff. Again, our experience with the sales department was excellent. However we decided to go a different direction for the time being with our vehicle purchase. I did appreciate all the follow up calls, and I totally understand the desire to make the sale as I like to put myself in the dealers shoes. Sorry we couldn't move forward with a purchase at this time, but perhaps in the future. Thank you again for being our go to dealership for servicing our vehicles! read more

I love love love love my SQ5. And I love the team in Concord. George was my salesman he sold me a great car. I ordered my car through them and it was very easy. Waiting for my baby was not fun. But arrival was worth it. The whole dealership was great. Oh and the finance guy while I'm not sure I think he is Superman. read more

I came to Audi Concord with the intention of only test driving a CPO 2016 Audi Q3. To my surprise, the brand specialist that introduced herself to me was the same person who sold me my Infiniti G35 years ago. She remembered not only my name, but also my husband and daughter's name! I received the same exceptional service that Kaye Dacosta is known for. She walked through all the features of the car and went the extra mile in answering all the questions and concerns that we had. Her genuine passion for Audi was evident. We went in feeling a little nervous but we quickly felt at ease with Kaye's casual and no-pressure attitude. All this made our decision to purchase much easier. Thank you Kaye for the superb service and attention that you've consistently shown us. We love our Q3 and are ecstatic that we got our first choice at the right price. Count us as one of your loyal customers! read more

I worked with Joel Lemus at Audi Concord. Great guy, very personable. I feel like he worked very hard to find me the right car. His follow-up skills are amazing too, and he was focused on being helpful every step of the way. In short, exactly the kind of guy you enjoy buying a car from! If you are in the market for an Audi and you're near Concord, ask for Joel. read more

What a joke and waste of time. Called to get pricing on an oil change. You cannot get any info unless you bring your car in first. No time for bull$@/&. read more

Tony and Ryan were more than I could have asked for in a car salesman. ZERO pressure... no slime. My wife and I went in a few weeks ago to look and test drive. We knew we were not going to buy that day. Tony was amazing. Very helpful, knowledgeable, and no pressure at all. Came back in today with an appointment and worked with Tony and Ryan to get the vehicle that my wife and I wanted. Please ask for them by name as I guarantee you will get a good deal and zero pressure. High class team at Audi Concord. read more

Received outstanding service and attention from Adrian DeJesus when we walked into the Audi showroom to test drive a 2018 Q7. He was friendly, informative and helpful. We have purchased several new cars over the past 25 years and this was by far the best experience we have ever had. Highly recommend! read more

Impeccable customer service, professionalism and no BS. Our Sales Manager, Cody Lawrence, really listened to our needs and put us into the vehicle that made the most sense for us versus trying to pressure us into something we didn't want or need. Everyone we encountered at Audi Concord made the buying experience as pleasant as possible and I'd highly recommend Audi Concord. We are delighted with our purchase. read more

This was one of the most laid back, non stressfulful, easy going car buying experience I've EVER had. Raquelle Diaz, was very knowledgeable and patience with me and my family and walked us through the process with ease. The entire staff from the finance person to the receptionist WERE very accommodating and went out of their way to make us happy. If I'm ever in need of another Audi I will diffently come back. I LOVE my new 2017 electric blues Q5!!! Thanks again. read more

We had such a wonderful experience at Audi Concord. We were interested in a vehicle and submitted a request for a quote online. Kaye Dacosta reached out to me immediately, letting me know that the vehicle I was inquiring about wasn't coming in until late July and then proceeded to tell me that there was actually a perfect vehicle for me that fit all of my criteria! Her and Leo Hsiao fit us in at the end of the day last minute, and did their best to make sure we left as happy brand new Audi owners :). Looking forward to working with Kaye Dacosta and Leo Hsiao again in the future, as their customer service was superb! read more

I was very impressed by the professionalism and attention to detail by the lady that helped me, I am in the market for a car for my husband and she made everything easy. If we decide to purchase an Audi I will buy here. I think her name was chealsea younger blonde lady. read more

Excellent service from Paul Rodriguez. Paul was very helpful and pleasant and made the car buying experience as painless as possible.

We just bought a q5 from George. He was very knowledgeable and attentive Excellent experience with George and the dealership

I had a fantastic experience with the Audi Concord team as they walked me through a custom order of my first Audi. My new car is amazing and I have received excellent service to match. I appreciate how they focus on building relationships with customers instead of just the transactional element of the sale. It's good to know they have an open door should I ever need anything in the future. Overall a top-notch experience! read more

Great service and Jason, the manager was willing to work with us to make it affordable...didn't beat bushes and was sincere throughout the dealing. read more

I had the best experience purchasing a first vehicle for my teen daughter, Chris our sales rep was awesome. He had us in a car that fit my budget, and met all of our needs. I highly recommend Audi Concord!!! Thank you Chris Montoya, your professionalism and non "pushy" sales was greatly appreciated. Pattillo family read more

Recently purchased a brand new Q7 from Audi concord and I'm completely satisfied! went in to see what our trade in options were as we already had a q7 and left with the car of our dreams! Dan was very helpful and what I appreciated most was, he wasn't pushy. He did everything he could to help us and it all worked out in our favor. He even put a bow on the car for us! Only thing he forgot was my jacket! I'm still waiting on that! HAHAHA! thanks a lot dan! You the man! read more

Audi Concord - 2017 Audi Q7 in glacier white. - Auto Repair Near Me - Concord, California

I went to Audi Concord to try and decide whether to keep my lease or turn it in for a new car. Ryan was super helpful and informative. You definitely don't feel the hard sell. He helped make the whole process run smoothly. read more

Maher Zeitohn was a fabulous salesman. He instituted a low pressure environment, tended to our needs, and listened to our requests. We could not have been more pleased with him and his management - the haggling process was seamless and painless. We drove off with our new car in a very short amount of time. As compared with some of the rude and snotty dealerships of the bay area, these guys do it right. We will be a repeat customer here if we ever buy another Audi. Kudos to Maher! My wife and I highly recommend seeking Maher out specifically. read more

I had a great used car buying experience with them. We were looking for a used Lexus for a while and saw that they had one at a good price. We went for a test drive with a salesperson and he was knowledgeable and able to answer most of our questions and more importantly tell us if he did not know an answer. The price negotiation went very smoothly and we were proud owner of a great car shortly afterwards. read more

I take great care of my S4 and usually bring it to an independent shop in SF for service. Have never been a fan of dealer service generally speaking, for cost and quality reasons, and I was not thrilled to have to bring my car to the Audi dealership for a mandatory emissions recall. Was ready to have them find more 'issues' and try to upsell more services. Some kind of sales pressure. However I am compelled to write that the CONCORD AUDI service department provided a simply exceptional experience from end to end. Courteous on the phone, email confirmation, night-before phone confirmation, friendly greeting at the appointment, pristine facility, free Wifi, and I was out of there in an hour. No complaints at all, and moreover they didn't try to fleece me with any additional services on top of the recall (free) which had brought me in. Nice job Larry and team, thanks! read more

I have purchased over 20 cars in my lifetime and I have to say that Erron Jacobs at Audi in Concord gave me the best car buying experience I have ever had. Everyone at the dealership was totally together, polite, professional and quick to get things done. (Previously other Audi dealerships, I had inquired to hadn't even returned phone calls) Audi Concord gave me a good deal immediately on the EXACT car I wanted, and despite the fact that I was getting over a cold and didn't feel that great, I drove off in my new Audi Q5 within 2 hours, and I had fun doing it. Thanks to everyone and especially Erron for making it happen! Of all the Bay Area Audi dealerships to go to, believe me, this is the one. My wife couldn't come but I think I'll take her back just to meet everyone and get a taste of the experience! read more

I have my Audi serviced at this dealership and I can not be anymore more happier with their customer service and quality of work at the service shop. Larry at the service desk is extremely helpful and always courteous. They have my business!!! read more

Had a great buying experience here two weeks ago thanks to Michael Molina. HIs title says Brand Specialist and he definitely knew everything about the new A6 I purchased. He was able to thoroughly answer every question I had, and he is very enthusiastic about the brand. Felt no pressure at all, made me feel relaxed there, and made the whole buying process stress-free, which is how buying a car should be. I anticipate getting the same great service in all my follow-up requests, which so far has happened and has been great. I highly recommend this dealership if you are looking for an Audi, the entire staff is great to work with. Wanted to also acknowledge the Sales Manager Eddie Martz who went above and beyond when helping me as well. read more

Agreed with most folks here. I purchased a new A6 here a few weeks ago and couldn't be happier with the process and the people here, specifically Alex. I initially contacted the dealership via email and was very specific in the car and deal I wanted. Alex was very helpful throughout the email exchange and I could tell he worked hard to get the deal I wanted. When I came into the dealership to complete the transaction, they were _extremely_ efficient and got me in/out in about an hour. One of my biggest peeves of buying a car is sitting there, waiting hours for the deal to go through. Didn't happen here and I am very grateful for it. Not often do I recommend a place for people to buy a car but I'm making an exception in this case. Great dealer, great people. read more

Alex and the Concord Audi team were great to work with. Got my second Q5 there and love it. Will definitely recommend them to others. read more

My wife and i were trying to find a car for her to purchase. She always wanted and like Audi but had checked out the pricing on these cars and had given up on them. My wife then test drove a mini and liked it but the car was small for a family of 5. We then test drove a Jetta sport wagon and she liked it. We wanted to possibly go back next weekend to test drive a Passat but on Sunday i asked her to go check out a Audi A3. On Sunday Fathers day we ended up at Concord Audi. We started looking around and found some Audi A3 with the whole family. We met Chis Montoya (nice Guy) who asked if we wanted to test drive a A3 and we said yes. After the test drive my wife decided on what she had to have (package DEAL) in a A3. Chris mentions we are very aggressive in making deals as we want to move some cars on A3 & A4. I asked him how aggressive and he said we're very aggressive. Then we started to sit down to see what they can do. Our credit is in bad shape due to job loss and financial problems earlier on. Chris with his manager Mike made it happen. We ended up trading in our 12MPG Expedition for a A4. I was blown away at how easy and seamless this process was. Everybody at Concord Audi we were in contact with was super nice especially Chris Montoya and his manager Mike. My hats of to you guys you have gained a loyal customer. Thank You. read more

What an unexpected experience! This place goes above and beyond to really make you feel comfortable, unpressured, and educated when deciding on a vehicle. Gavirella Rhodes was amazingly helpful and friendly, and Miss Gray (I can't remember her first name) who helped with the financing was a treat. The showroom was beautiful, and the experience refreshing. We we beautifully ushered in to the lifestyle of Audi! I highly recommend this dealership. We live in The City, but the selection of Audi's here beats any dealership in SF. It is definitely worth the drive if you have to make one. read more

I leased my first Audi today from Anthony Baldoza, and the experience was excellent. I highly recommend this dealership for its selection and staff. Everybody was extremely professional and friendly (also low key and efficient), and I'm really happy with my Q5. I wasn't sure what I wanted, so Anthony let me test drive three vehicles and it was clear that Anthony knew about everything you can know about each Audi model I looked at. I'd definitely recommend Audi Concord, just as it was recommended to me by a relative who recently bought a Q7. Good job, and thanks! read more

We have been looking for cars for a few months as we wanted to make the right decision however our timeline was sped up by our car dying. We then looked at every Audi dealer in the state of California to find what we wanted and found something very close at Audi Concord. Our family has been buying cars from this dealer for a few years and we were excited to work with them as we have never heard anything but good things. We showed up in the afternoon and were greeted by Jon the moment we walked in and he quickly looked up all the notes on the vehicles we were interested in. We jumped into the CPO A7 on the lot and he took us out for a demo drive and showed us EVERYTHING that the car was capable of and I have never been so impressed with a car or a driver. He allowed both my husband and I to test the car and drive how we wanted and ensured we covered everything we wanted to ensure we were making an informed decision. We needed a few hours to think about it and they even offered to have us take the car home for the night which was something no other dealer would have considered. We returned to the dealer 2 hours later and ready to buy and because Jon copied our licenses and insurance before we left he had everything started for us when we returned to ensure the process was as short as possible. Buying a car is a bug process and decision and working with Jon and the team at Audi Concord made it as easy as possible for us to get a car we liked that met our family needs without any pressure. I highly recommend working with this family owned dealer if you are considering an Audi and live anywhere in the bay area. read more