Usually when you pull up to a dealership like 3 salesmen are attacking you lol nope not this place went in to ask where the used lot was she told us over at the Maserati place next door so we walked over there and they said no one was there so we walked back and asked for a salesman we watched her ask three of them and no one was available ... never have I ever even on a weekend not been able to get a salesman ... costumer service was horrible ... we have an appt for my Audi in August for a 50,000 check up we will be canceling now .... don't bother going to north Austin go to another dealership! Very disappointed! read more

Buyers beware. Terrible customer service. Dishonest- Car was priced with features it didn't have. Avoid the frustration of this dealership. Don't waste your time with Audi North Austin or Brandy (sales). Brandy was helpful at first but then stopped returning calls about basic questions. This happened repeatedly over the week we spoke. "I'll check on that and get back to you" ... it was 3 days later when I followed up as the weekend approached. "I'll check with my sales manger call you back in 30 mins" ...2 hour later after I called back. "I'll call you back in 5 minutes I promise" ... turned out to be never and I gave up. Brandy and Audi North Austin will completely waste your time with the "old car dealership run around game"... or just poor customer service. Bonus Shady Audi North Austin Car Dealership Facts: The car listing on multiple sites across the internet was inflated with features the car obviously didn't have. Which I pointed out to them. They were fine overpricing the car with false information. A listing mistake or typo is one thing but posting multiple inaccurate and outright misleading features is inexcusable. This was beyond an incompetent mistake. What a completely unethical car dealership. Don't waste your time with Audi North Austin... they will certainly waste yours. read more

I bought my Audi A4 in San Francisco and loved it how they took care of my car there. When I moved to Austin I took my car to Austin North service. My breaks were squeaking and they could not fix it even after changing the breaks. Now I just want to get rid of Audi because of terrible service department of North Austin. They never return calls when scheduling or checking on status of car in service. Their excuse is that they are too busy. I love driving Audi but sadly because of terrible Audi service dept. in my area I will have to let it go. read more

This place runs the slickest, most professional operation you could ever ask for. I have brought my S6 there for regular servicing for the last 5 years. Not once, has Tommie Ellis not been anything short of kind, responsive and caring. This place is immaculate, organized and on time. This location is way out of my way to drop off as I live southwest Austin, but it doesn't faze me in the slightest. In a world of lackluster customer service, this machine is amazing! read more

The service department engages in deceptive business practices and will not reply to requests to discuss and address my concerns in regards to those practices. My initial comments are based upon the fact that nearly two weeks ago my wife took her car to this facility for its regular maintenance. While there, they of course found other things that could be done, and we ultimately agreed to have the brakes serviced. She was verbally quoted one price for the brakes, without supporting written documentation ever being provided to her. After a discussion between my wife and myself, we agreed to have the work done based entirely upon the price as she had been quoted. Upon arriving to pick up her car, the price for the brake service was increased by more than $700. After review of the bill, she had been quoted only the cost of parts, and not the cost of the labor as well. Despite her disagreement at the time of payment, no offer of correction was made and the service representative simply offered a weak apology. I have now spent the better part of the last two weeks, first attempting to contact 'Alex', the service representative, to no success. Following two unreturned messages over the course of 3 days, I left a request that the service manager contact me. I then received a voicemail from 'Tim Scott' responding for my request to talk with a service manager. I have subsequently left 3 more voicemails over the course of the next week to his provided number without any further response. Since that time, I have also contacted their webpage through the 'contact us' in regards to my concern, with a response assuring me I would be contacted by the end of this past week - which did not happen. Bottom line, my wife and I agreed to have the work done on our car based upon the verbally quoted price, and had we been quoted the correct price or had we been provided the quote on paper, we would not have agreed to have the work done. While I had hope to resolve this matter without negative reviews, or notifying other agencies, the repeated failure to respond to my messages in a timely manner has left me both frustrated and unwilling to continue along the same course. At this point, I will be notifying the Better Business Bureau, as well as the Texas State Attorney General's Office in regards to this matter. I am also making it a definite point to post my review in as many locations as possible so that others may be aware of the issues with this facility. My hope is still such that this issue can be resolved without my having to take further actions, however if I have been unable to get a response after 2 weeks, I'm uncertain as to that likelihood. read more

Bought a 2016 CPO. Love the car. The service has been subpar. For starters, it took me 3 months to get a second key which wasn't provided at time of purchase. When it arrived , it couldn't be found. The agent told me it was lost in a corner in the office! When it came time for my first service appointment I was scheduled on a Friday and was told my car wouldn't be back until Wednesday. When I asked why basic service took so long, the agent told me that it's their busy season. 5 days for a checkup? I can't be without my car for 5 days so I had to reschedule. Upon arriving for my new appointment 2 weeks later, I asked the agent to look into a noise I was hearing in the front of the car in addition to the basic service. The service was completed same day, but when I picked up the car and asked what the outcome of the noise was, the agent informed me that they didn't even look at it! Unbelievable! If it wasn't for the fact that I prepaid for the service, I would never go back. read more

Horrible service department. Rude people. Can't get scheduled maintenance or recall fixes. When you do get they cancel close to the date. You'd be better offer to drive to Dallas, Houston or San Antonio than to ever buy a car at Audi North Austin! Worst dealer I have ever dealt with period! read more

Made appointment 2 weeks in advance to be told they wouldn't even look at it until 2 days later. Call 2 days later and was told the person servicing my car wasn't even there, called later that day no answer. Called the main number to be transferred and be hung up on. Then was transferred to the managers line who also didn't answer. read more

Very unfriendly sales people. They act as if they do us a favor to the owners. IDespite 5 messages no one ever called. When I go there most sit and chat but can't greet customers. High end car dealership acts With low end mindset. read more

I don't usually write reviews and was just going to leverage the typical survey I usually get, but i did not get a survey this time and I can understand why they may not send those out anymore. While my experience was not terrible, it was poor and far below what I expect from a "higher end" Audi dealership where I purchased a new car not long ago. In a nutshell the service took much longer than I expected and the communication from the service dept was poor and indifferent at best. I could go on and on but the bottom line is I've had several new cars in the recent past from (Honda, Nissan, Infiniti) and the service experience at the Audi North easily ranks at the bottom. It's just a poor setup. read more

Audi North Austin - Auto Repair Near Me - Austin, Texas

I went to audi north austin in a huge bind. I was set to move in a couple days and I really needed someone to look at my car because I had a coolant light go on in my car multiple times in a week and I needed to know if it was safe to drive. I went to the service center and the guy not only told me there was nothing he could do but basically told me to go screw myself. The wait time would be multiple weeks. What was so upsetting about the interaction was how ruthless the guy was in telling me to get lost. I would never recommend this place to anyone and the lack of compassion was pretty upsetting. If I could give 0 stars I would. read more

My 2015 Audi Q3 was dropped off at Audi of North Austin located at 12971 Pond Springs Rd Austin, TX 78729 and put under a Tommie Ellis and a Ken Fluhr who sent me a text saying we got your vehicle and told me they were going to handle it ASAP due to my vehicle being dropped off for damage to the underside. My insurance company USAA who always has great customer also told me that they were working with Audi of North Austin and were on the repairs as well. Now it is December 21st and my car is with Audi of South Austin! You may ask what happened it's plain and simple lying, fraud, horrible customer service, and some of the worst "Audi specialists" which clearly don't represent the brand. My car wasn't worked on for many weeks and was lied to about the work that was being done. I was lied to by both Ken and Tommie that USAA wasn't contacting them or letting them know what to do. USAA has the recorded conversations, emails, and write correspondents with staff at Audi of North Austin who denied them access to my vehicle and turned them away at every chance to work on my vehicle. I also was told by another manager that this service is taking longer than expected and is unacceptable so we'll get you a loaner which was a flat out lie. I reached out for several days to Ken and Manager of the loaner cars: Lyia Cantooner who wasn't reachable for several days because she either ignored or dodged my calls and other manager's messages. On December 20th I reached out to Audi of North America to help them get in contact with Lyia and Audi of North Austin to help with the horrible lack of communication....they got them to answer right away. The same day I was called at 6:05PM by Tommie Ellis, Ken Fluhr, and Lyia Cantooner who accused me of making false claims and causing them a "hard time" so they stated they didn't want to deal with me and said come get your vehicle tonight or we will charge you a large fee to keep in storage here each day...I was viciously verbally attacked and belittled in this "conversation" but I still drove there at 6:30PM on December 20th and called Lyia who said we are closing and hung up on me, they close at 7:00PM. The next day I tried to get my car at 7:00AM when they opened and was told no one is in and your car is in pieces so you cannot get it....again I was lied to about picking it up the night prior. My Audi was finally picked up around 11AM and brought to a much better dealership: Audi of South Austin. I have never been so disrespected in my life and have taken to proper steps to ensure everyone hears about this and action is taken! Also on the invoice they lied and stated the customer denied repairs which is a lie, they told USAA they couldn't properly repair my car which is a lie, and lied to me about everything! USAA has the recorded conversations and I recorded all the conversations as well and my hope someone takes action immediately!! read more

Been a customer at this location for 3 years and never had an issue leaving my vehicle for service and getting a complementary loaner. Scheduled my appointment a week early as usual and they waited last minute to tell me I couldn't get a loaner vehicle. They provided a lyft, but i have a full schedule. Also see lack of professionalism, definitely taking my service somewhere else. read more

We recently moved from out of state, where we purchased our Audi. The post-purchase experience at that other dealer was completely lacking. However, we're glad to report that the staff at Audi North Austin completely changed our perspective on the brand. Our first interaction at Audi North was with their Service Dept. DARRELL ROBLES, the service advisor, treated us literally as if we had known each other for years. He was attentive, polite, engaging, and understandable of our concerns. What a difference! Later on we interacted with their Sales Dept. Normally you would expect sales people to be pushy and doing everything they can to get an immediate sale. Not at all what we experienced. We interacted with EON THOMAS. Obviously Eon has thorough knowledge of the brand, but he also has extensive background in Finance. Talking to him was more like getting advice from a financial advisor than a salesman. Thank you Eon for your patience and for steering us in the right direction! Full disclosure, we are not direct customers from this dealer, and we did not make an immediate car purchase from them. However, based on my experience with Audi North, we know we'll be purchasing our next Audi from them. read more

Me and wife came in to Audi North and leased a beautiful black Q5. Louis was awesome and the entire management team were first class they all made the entire experience such a pleasure. Without a doubt Audi North Austin is the best car dealership we have ever done business with to and we both highly recommend everyone to come in and ask for Louis. read more

Audi North Austin - Audi North - Auto Repair Near Me - Austin, Texas

This is more than the worst automotive experience that I have ever had. This is the most incompetent organization of any kind that I have ever encountered. Let's start with their "sales team." I visited this dealership with the intention of purchasing an Audi, and was able to determine the exact vehicle that I was interested in. (Black/black Q5, with the "black optic" package and the heating and cooling "packages." This exact vehicle was not on the lot, so the salesperson conducted a computer search, after which she assured me, quite definitively, that the car I wanted was not available anywhere in the country. I was on the verge of buying a car that was not my ideal, but that night I did a search of my own, and found TWO of the exact cars I wanted, at a single dealership just down the road in San Antonio. Later, in describing this experience to other knowledgeable persons, I found widespread agreement that this is a horrendous dealership. Later, though, when it was time for a scheduled service, and considering that the other dealership in town was many miles away, I figured, what the hell, how badly could they screw this up? I soon got my answer. When I delivered the car, I was informed that a recall software update had to be performed as well. I said fine, call me when it's ready. At the end of the day, two days hence, I received a call informing me that my car was ready, and I indicated that I would be in at 2:30 the next day, which I was. When I arrived, no one had any idea to expect me. The paperwork had not been done, so they had to start all over. Moreover, the guy at the register tried to charge me for the recall work. Also, when I originally came in, I brought a coupon that the dealership had sent out, offering a discount on said service. No one seemed to know anything about that, either. Further, the car, which they were supposed to clean, was filthy. Additionally, I noted that they had failed to replace a small plastic piece that they had removed. Later, I was informed that the piece was "broken," and they offered to order a replacement, at my expense. I said absolutely not, that the piece was clearly not broken when I presented it to them. A couple of managerial levels later, they finally offered to provide a replacement. Two and half weeks later, I called to inquire about said part. The people in the service department again professed to know nothing about this. Then they forwarded me to some guy in parts, who said they might have something like this, but he had no idea where it was. At this point, I asked to speak with the service manager, who said he had the part in question, and that I should ask for him when I came in. The next day, when I arrived, he brought out a huge monstrosity, which bore absolutely no resemblance to the part I had presented to them (which was roughly an inch and a half wide and a few inches long). I asked what the hell that was, and went on to opine that this was the most dysfunctional organization I had ever seen. At this point, some manager guy told me to leave, that he would not be providing service to me. I pointed out that we were not talking about "service," but rather a part of mine that they had broken and needed to replace, and that I would not be leaving until we straightened this out. At this point, believe it or not, he threatened to call the police. I said fine, they would be on my side, and besides they have better things to do. Eventually, as he realized the cops were not coming, he gave me his card, and said I could call him to talk about ordering the part. I pointed out that this was kind of a ridiculous plan, since we were both there, and he could simply promise to order it then and there. He did, and I left. We'll see, probably more to come. read more

I was looking for a used Fiat 500, and on a very tight budget. I found it at Audi North Austin. Kyle Stover was exceptionally professional. He treated me like I was buying one of their $150,000 Audi's. He is the guy to see! read more

Kyle in sales was great. Worked to answer questions and promptly set up a test drive. The woman in financing that did my paperwork was a delight and I hope that everyone I deal with in the future is as friendly and helpful as they were. Slightly frustrated when they agreed on a price on the phone/via text, yet when I arrived that afternoon to sign the paperwork, it was a higher amount that we hadn't agreed upon. It was something like $50, but the more I thought about it, it more it annoyed me. I'm hoping they get back to me on the questions I asked a few days ago, but most places aren't as worried about keeping you happy once the initial purchase is complete. Will update as appropriate. read more

I highly recommend working with Tanner! From start to finish he made the process super easy. He was very responsive and helpful with any questions/concerns I had (even after I purchased the car). Overall I love my new Q3 and had a great experience with Audi North Austin. I plan to go back when I get my next car!! read more

Had an appointment at 10a today for an oil change. Dropped the car off early. Heard the service person assigned to me mutter under his breath "I'm so over whelmed". They got me a Lyft back to my house. Four hours later, I hadn't heard from them so I called only to be told that they haven't even started on my car and it would be another couple of hours.......for an oil change!!!! I can't imagine how pissed off I'd be if I had decided to wait on site for the car. Based on the service department, it's unlikely I'll buy an Audi again, at least not from North Austin Audi. My husband drives a Ford F-150 and the service department somehow manages to get oil changes done in about an hour. Go figure! read more

Best car buying experience in town!!! Helpful and friendly staff member. I got greeted immediately when I walked in.

I had my 2012 A3 in for a second time due to a nuissance noise. First time it was in, they said it was the rear brakes, So with 44,000 miles I had them repaired. The repair did not fix the noise. I then went in a second time. This time they identified the problem as a front brake issue. Dissatisfied I decided to take my business to another shop. I did however calmly walk into the service managers office to recount the history and maybe get an explanation. The reaction was beyond amazing. He did not care. I asked for an apology and he asked who made me boss. My response, when I purchased an Audi, I was made boss...at least in my book. This was my second Audi. read more

I have been to this dealership more than a couple times (due to convenience of location ) and each time I have had service done I have always had to call back and speak to an advisor or shop manager about something. They always give me these script like answers about how this is what Audi tells us to do so we do it. They are more expensive than Audi South Austin, the people are no where as friendly as the south location. The shop foreman seemed annoyed that he had to talk to me and patronizing. I am familiar with these machines more than your average person but don't talk to me like I'm an idiot and say "Do you understand?" in a condescending tone. I'm an easy going person, so for me to write this negative review means something. This is definitely the last time I ever go back to this location and I would advise you to be aware of the common complaints about this place. read more

I don't understand the bad reviews on North Austin Audi. I took my car in today for an oil change and a check up and Tommy Ellis was my service specialist. He had everything ready for me, Robert had a loaner car waiting. Tommy explained that it usually takes 24 hours to finish all the checks on the computer. I love these folks. They treat you well. I'm happy! read more

we had a great experience Christian Ames was great so was David , we ended up buying a 2019 Q5 they made it easy it was a pleasure btw Tommy in the service dept kudos it was in part because of him when i brought my s5 in for service i asked to have a q5 as a loaner he made that happen and now we have a Q5 thanks again guys read more

Tommy and Darren are awesome! I called to ask if I could drop by last minute because my hood wouldn't open. They took my car immediately and sent it to the back to have someone take a look. It ended up being the cable that has been misconfigured by another place (not them) after I was in an accident earlier in the year. They fixed my cable for free and topped off my oil at no charge! At the end they even cleaned my car for me :') I was so sure I was going to have a bad day because of this unexpected car issue but they ended up making my day with this entire experience. read more

I also came here to report the ridiculous alarms and I'm glad to see I am not the only one. If managers or employees can't even bother to come after their alarms are going off for two hours I would be worried about what kind of shoddy cars they are offering to people at this location. read more

Although we ended up going another direction with our purchase, our salesman, Kyle, was very helpful. His follow up was courteous and personal, and I will definitely consider working with him on future purchases, due to his low-pressure, friendly working style. Thanks guys! read more

I'm pretty surprised at the reviews on here... One time I locked my keys in my car and one of the managers was closing up for the day (this was a while ago so maybe 6/7pm ish) drove out to my office and helped me get back into my car on his own accord, no charge. I was already a fan though because the service dept (Tommy). Tommy (service dept) is the best. He makes service appointments where I look forward to catching up with him and not dread dealing with it. Every service tech should be like Tommy! He always helps me out and is honest about what I do and do not need to replace. I trust him and don't have to make my husband double check everything because I know Tommy will steer me in the right direction. I love Audi North Austin! December 2016 I was in a hit and run that messed up my backup camera. The repair shop acted like oh we have to send this camera to the dealership to get it re-calibrated it will probably be a long time to get it back. I got a personal call from Tommy saying he saw my car in the shop and that he would keep an eye on it. The repair shop did take forever and was a nightmare but Tommy & Audi North got the backup camera fixed and returned to the repair shop quickly. Again I'm not sure what is going on with the other reviews but I have been in and out of Audi North for 4 years for regular maintenance and other reasons with not one issue. I will never buy any other car than an Audi after this experience. S4 2012 Audi owner, purchased new from DFW and North Austin location has no problem servicing a car purchased elsewhere. read more

We stood around for a long time before anyone even offered to help. Everyone was playing on their cellphones there. I think the person who helped us was Debbie. Fried/overbleached blonde. We took the car for the test drive and majority of the time she was playing on her phone and not even talking to us. Then when my husband asked her a technical question, instead of saying she doesn't know and finding out the answer, she gave a total bs and wrong answer. She also knew nothing about the car to the point that we searched through the car and found answers ourselves. Then the following week we sent an email to the dealership to get inventory and our bad luck got sent to Debbie since she helped us the first time (the whole reason we emailed the dealership and not her to begin with was to avoid her). Anyway, once more gave incorrect answers on inventory and said no negotiating for price. Seriously? Goodbye. We live north but always go to the south because we just detest the service here. No structure, no class. read more

Sales man was very arrogant and kicked us out of the store after we decided not to buy the used suv he was pitching. Wanted to look at sedans afterwards but salesman said he didn't have time to entertain us. read more

We recently purchased our first Audi (Q8) from Audi North. We went there 5 times and each time we were treated respectfully, all questions answered patiently. Logan Williamson was a pleasure to deal with. He went the extra mile during our multiple visits, on one occasion he pulled up two different color combination Q8's side by side so my wife could compare and decide. Thanks for the amazing service, Brooke and Logan worked to get us a great deal and Stacy got us in and out of finance efficiently. read more

This place is doing something crooked. I went there to purchase a used car, I had inquired about the car online and they called me to make an appointment to come look at and test drive the vehicle. The next day my daughter and I showed up to the dealership and was not greeted, sales people walked by and did not acknowledge us and we were given a look and feeling as if we were not welcomed there. After 20 minute or so they finally had time to walk us to the lot that the car was supposedly parked and was told to look to see if we could find it while he got the keys. As we looked, the car was not there and 15 minutes later he came back out and began to make us think the car was being sold or "in the shop". We walk back and the salesman says "The owners (Of The Audi Dealership) son has taken the BMW for the holiday's to drive. My thought was why does the Owners son need to drive the car that my daughter and I have driven so far to come look at, test drive, and buy with all the other luxury cars on the lot. He proceeds to tell us that they can get the car back if we were seriously looking to purchase, "So, lets look at the numbers"! We walk back to his desk and they would not come down on the price and wanted me to buy the car that I had not physically seen and was being driven by someone else as we spoke! We were being told "fill out the paperwork and leave a deposit and we will get the car back Monday or after the holidays"! Mind you I had already had my credit run for this car prior to arriving at the dealership and been pre-approved by my own bank but they were trying to push me to let them run my credit! This dealership has poor business practice and lacking customer service. Giving Audi North a one star is way too much than they deserve, they are not a car dealership but more of a fraudulent, dishonest, incompetent, discriminating, waste of time! Because of this interact I would never recommend going to an Audi dealership for any Audi or other vehicle, new or use! Apparently, the car is still being posted or ran as if it is on the lot while it is being driven! read more

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The Bomb - Called James Morrison of Audi North Austin because I found a perfect condition slightly used S5 sportback online that my wife had to have....you know how that goes. I came from Denver and took a Southwest Flight to Austin where James Morrison picked me up at the Airport and delivered me and my wife to the dealership. He was very knowledgeable and professional. How refreshing to have the whole buying experience so painless, hassle free, and incredibly quick. He is very responsive and communicates well with no delays. Their price for her slightly used demo was thousands under what other dealers in the state were quoting. We had an Audi A7 prior so we are no strangers to the Audi experience. They beat our expectations. I will be back. read more

The only reason why I will not buy to another Audi is because of the service department. So after owning a 2009 A4 quattro for 2 years (62K-98K) and having multiple mechanical repairs and regular maintenance done at the service department I have to say they are the worst service department for a "Luxury car" Dealership. I have brought in my car for multiple things as I mentioned above from Regular maintenance, oil changes, tire replacement, alignments, etc. but there was always something that went wrong during every single one of those visits but I understands things happen right? no biggie but this last experience really was the last straw March 12 I took the car because I noticed the car was leaving oil spots (oil leak) and the check engine light had come on after the last oil change which was done AT THE DEALERSHIP about 2 weeks from this day. I got checked in dropped off the car and I was told I would be called once they knew what the issue was. I thanked them I left. I took them not 1 but 2 weeks to call and tell us what the problem was with the car. Really? does it really take that long to diagnose a car? Unfortunately, my wife's number was on file so they spoke with her. They told her the leak was caused to a faulty vacuum pump and the check engine light caused due to faulty wires in the car they found stripped, this due to "rodent bitting it" My car is kept in a garage when at home so those squirrels must have been reallllyyy hungry to under the hood of my car... Wife told them to go ahead and do it. $1400 out of pocket 1 week later we are called and we are told the car is ready. Wife had the loaner car so she came by to pick up the car. To her surprise, check engine light is still on. Goes back in side and tell them what is wrong. 2 days later they called my wife again! My wife being fed up known for having a short fuse tells them to call me. I speak with the service department and they say they have found a vacuum leak at the rear main seal and we are looking at another $1500 to repair. Logically, asked to speak with service manager and to make this long story short the car was diagnosed and something that was not supposed be replaced ended up being replaced. Bad Service No calls / No follow up from service department Super long wait periods to get car repaired. read more

My daughter bought a used car from here 7 months ago and she still hd NOT been able to receive the plates title for the vehicle. The worst manager I have EVER met in my life, Thomas Duke. I hope nobody has to experience him. He actually stated that his office is not for customers that is why it has a lock on it. (Some customer service) Fortunately the tag person Robin was extremely nice as was David hopefully hopefully before the end of 8 months my daughter will have plates on her car. I truly have never heard of anything like this and find it almost too hard to be true... read more

Looks like I should have read these reviews first. Trying to buy an SQ5. I have purchased 6 or 7 Audis to date at another location. Just moved to Austin and they are the only dealership locally. Ready to pull the trigger but they wanted to leave market adjustments on the car and up charge for dealer installed services. All the typical sales tactics to maximize margins but sadly not create customers for life. Sadly, I am going to have to look at dealerships in Houston and Dallas to see if I can find the same type of experience I have had with Audi in the past. read more

So you know, I rate buying a car right up there with going to the dentist. I'm not a car person, and my eyes glaze over after talking about options and financing and... the other stuff I tried to listen to but didn't really absorb because my six year old was busy scalding himself on hot chocolate he didn't need because it was 100 degrees outside. Anyway, I owe a big thank you to Josh Boom for making my first Audi purchase as fast and painless as he could. Bonus points for negotiating a great deal for me. I know I probably looked like I needed it after bouncing a kid on my lap for hours, but I could tell he really tried to get me the best price possible. Thanks again, Josh! read more

Just purchased 2 vehicles from Casandra and Corbin. Both were a great team to work with. Very attentive to our needs and we also got great money on our trades to make the deal go smooth. I totally recommend Casandra at Audi North. Very happy customers. read more

I just bought a used vehicle from Audi North Austin and made it simple on them. Was only given 1 and was told it didn't have a chip so I could make a copy. That must have been a lie cause my salesman got and read my text but no response "Roy" so be careful just a warning.should have read yelp. Also the bbb is the hardest thing to make a complaint on read more