What a pleasant experience in buying an Audi from Walter's Audi. I worked with Blake and he was just wonderful. He knew the vehicle inside and out, made the buying process effortless, and not once did I feel pressured or forced into making any decisions I was uncomfortable. In fact, just the opposite, Blake was easygoing, extraordinarily knowledgeable and gave me time to ask questions and make an informed purchased decision. BTW, I bought used and the vehicle was immaculate and priced well below market and other dealers - just a lovely car. I can emphatically recommend Walter's Audi and will definitely work with Blake again when I purchase my next vehicle. read more

If you are in the market for an Audi, stop by Walter's and ask for Abel. Buying a car can be stressful, but Abel made it as stress free for us as he could. He didn't pressure us to buy anything - he just let me test drive whatever I wanted. He ran numbers for me, gave me a plethora of payment options, and was extremely patient. This is probably the best dealership I have ever been to in terms of pushy salesmen (there aren't any here). read more

I recently purchased a vehicle from Walter's Audi Dealership in Riverside. I wanted to share my experience. Unfortunately I was in a car accident a couple of weeks ago and my Audi was totaled. With that being said, I was forced to purchase another vehicle. However, my experience at this dealership was excellent. All of the staff at this dealership are well educated people. I did not feel uncomfortable at any point of this transaction. Originally I had made a trip up the dealership to test drive the vehicle with my daughter to ensure I liked the vehicle I saw online which was a 2019 Q5. However, my husband wanted to come with me the following day to test drive the car himself. After both of us driving the car we decided to proceed with the purchase. We were met with Joshua Johnson. This gentleman was exquisite. He handled our transaction perfectly. He assisted us with the test drive and educated us on the various aspects of the car. He is also a very genuine person. He was not the typical salesman. He has excellent communication skills and exceptional customer service abilities. I would highly recommend this gentleman to anyone I know. At the end of our purchase the general manager (Emil litchi) came down and introduced himself to us and personally thanked us for our business. This car buying experience was amazing. If anyone is interested in doing business with this dealership you will not be disappointed. read more

I had the most amazing experience with Brian K!Major integrity, honest, MEGA funny & helpful during the process. I couldn't make up my mind what vehicle I wanted to buy since I had options. He made a simple statement to me & bomb I knew the Q5 was mine! He was such a great time & beyond kind. I'm forever an Audi customer now. read more

Audi Riverside - Car Dealers Near Me - Riverside, California

The team at Walter's Audi in Riverside is fantastic. I just purchased my second Audi from them and had a great experience both times. I found a vehicle I liked from their online inventory and reached out for details. Within minutes I was contacted by Isaac Ordinola, one of their Internet Sales Managers, with more information and a very competitive price. Over the course of 2 days I was in constant contact with both Isaac and his partner Joshua Rambow to work out all the details via email/phone before I made the trip out to Riverside. Once I arrived at the dealership everything went smoothly. Both Isaac and Joshua were a pleasure to work with; extremely friendly, knowledgeable and accommodating. Not even for a second did I feel pressured. I felt comfortable throughout the entire process. I'm extremely happy with my decision. I got a fair price for my trade in and a great deal on my brand new Audi. I would absolutely recommend Walter's Audi, specially Isaac and Joshua to my own friends and family. read more

I appreciate Anthony's help, my grandparents get older, they always have a lot of questions and he is very patient and professional.

My Audi Q5 broke down in the middle of the night on a long drive and the guys over at Walter's Audi quickly came to the rescue. I was hesitant to have my car worked on at an Audi dealership that I was unfamiliar with, but the Service Consult Alex Wong quickly made me feel at ease by how knowledgeable and kind he was. Over the month long repair, Alex checked in with me often and was able to answer any and all questions I threw at him. I just picked up my car and it is driving great and I couldn't be happier. Though Walter's Audi isn't the closest dealership to my house, I will be making the drive over there for future services. Thank you! read more

Vinny at Walter's Audi has been incredible. I am 6 hours out from this dealer and it obtained the only Audi SQ5 that my wife and I wanted. It had the color, packages, everything. It was a breeze with Vinny giving great video footage and quick responses. Drove over and bought the car. Thanks Vinny for your positive attitude and support. read more

Would give 10 stars if I could. If you're looking for an Audi dealership to get your vehicle serviced on I definitely recommend Walter's Audi in Riverside. I also HIGHLY recommend Alex Wong as your service consultant, you will not regret it. He goes above and beyond. read more

Do not buy a car from here. They didn't let me inspect the car under showroom lights. There was a paint chip on the car and it was not disclosed. Brand new car already has damage prior to purchase. This dealer is not transparent. Stay away I called the general manager and no answer. He didn't even bother to give his direct line to "solve my problem." read more

I just purchased a new e-tron sportback and my sales associate was Joshua Rambow. If you're looking for an honest, knowledgeable and no-pressure experience with someone extremely efficient, look no further than Joshua at Walter's Audi. He made sure I got top dollar for my trade-in and spent hours ensuring I fully understood my new car. I've always been an Audi enthusiast, but when coupled with personalized and honest service, the car buying experience is actually exciting! Thanks, Joshua. I'll be back soon when it's my husbands turn! read more

Rob Benedict + team at Walter's Audi made our recent buying experience exceptionally great. Highly recommend the dealer, will visit again for future Audi purchases. read more

We recently purchased a vehicle here from Mike Sales. This is our 5th vehicle purchase process with Mike and every time has been a breeze; we are in and out and always leave well educated. Mike always does a great job picking out the best vehicle for our needs and wants and doesn't waste any time! For anyone who is looking to buy a new vehicle and establish a great relationship with their dealer, I highly recommend Mike Sales! Thanks again Mike and we will be back next year! read more

Joshua HOOKED IT UP. Where else can you buy a car in under an hour? Joshua took the time to find the car we wanted, set it up without any real work, got us a pull ahead on our last lease, and even got us a discount on some extra parts we wanted. We've loved Walter's service for years, but sales is EVEN better. read more

Audi Riverside - Car Dealers Near Me - Riverside, California

See all

My Audi Q8 stalled on the highway on Monday and today is Wednesday I just got the diagnosis, the part of course is not available, and to top things off they have no loaner vehicles for me, it is a leased car. The manager had the nerve to tell me a loaner is a courtesy, when my brand new leased car broke down on me. Please do not use this dealership, Mercedez has never done this we have our other 2 cars that we take for service never has an issue. It's appalling!!!! read more

Alex Wong is the most amazing service writer I have ever had! He truly goes the extra mile and is so fun and professional, I've never had someone tell me the price to fix my car and still be able to make me smile. Thank you Alex, we appreciate you. The Weatherly's read more

These people here gave me the easiest car buying experience I have ever had at any dealership. They got straight to the point and accommodated every request I had. The General Manager personally helped put my deal together and I just wanted to say I appreciate the transparency and honesty. The Drive stings coming out from Orange County but customer service well makes up for it. read more

Updated Review Sunday, June 28, 2020 Walter's Audi is an exceptional dealership, from the sales team to the service team, I am always well taken care of. My very first experience with Walter's Audi was in 2016 when I purchased a Q7, Sayed Ali was our sales representative and the moment he approached us, we knew we were in good hands; it was like we were old friends. This was the same experience when I moved to the A5 Sport back in 2018 and again a few days ago with the shift to the E-tron Quattro; Sayed has been there every step of the way. He is patient, kind, and takes his time to make sure you are truly happy and comfortable with your vehicle. I stopped by yesterday to ask a question about charging the vehicle, he stopped what he was doing walked me over to the charge station showed me the process again, and let me charge the vehicle before I head out to run errands; a small example of the way he cares. Sayed is not only our sales rep, he is our friend and I look forward to our next lease/purchase. Thanks for everything Sayed! read more

We purchased a Used A6 last Friday. Overall the dealer has a great selection of used and pre owned newer Audi's in excellent condition. The price was right and the car was very well maintained, original sales person wasn't too pushy but showed us the 3 cars we wanted to look at and handled the sale and numbers well. Be prepared to get hassled* On to the finance side, yes that's right, even if you are preapproved and everything on your end is good to go they pass you off to the finance manager. Here is where I have the issue. Rob and Andy both are very aggressive sales men and will make you feel guilty if you refuse the extended warranty. Rob will tell you things are included in the extended warranty that aren't such as paint and interior protection and sneak it into the contract for $900 additional. Then they will start high and slowly keep on lowering the price of the warranty until you finally just give in. It's really a poor experience all and all and took away from the exciting feeling of buying a new car. We spent the first weekend with the ride in anguish as we couldn't get over the fact that we were charged $4300 extra for warranty products that seemed like gimmicks. After a few phone calls and back and forth visits we were able to get the $4300 in warranties and care plan removed but what ended up originally being a 2 hour process turned into a 3 day ordeal. Would I buy a car from them again? Yes, but I would strictly refrain from dealing with their finance department. Rob and Andy are both greedy salesman who work off commission and will lie to you to get you to buy their additional product. Only reason for 3 starts is for the rest of the team who were polite and ultimately how the dealer made good on re doing contracts to fix the issues. Even so, one of the finance managers looked absolutely pissed when I told him I wanted to cancel the warranty and went to resign final contacts. I'll put the $4300 into a separate car care account for any issues that arise. read more

Audi Riverside - Our new car 2016 Audi A6 - Car Dealers Near Me - Riverside, California

So let's start with the fact that I was home sick today and just decided to get a car! I just happen to stumble on Walter's Audi and saw a car I liked. Little did I know that Andy, the guy who walked me through the entire process, would make getting a car, easy painless, and a joy. I live almost 2 hours from the dealership and he brought me the car with a smile on his face and an amazing attitude. I would recommend both Andy and this dealership and I will be back when it's time for the next vehicle hats off to Walters and they're amazing staff member, Andy.!! read more

Extremely poor work is performed here at Walter's Audi when it comes to the service department. I purchased a 2014 Audi A6 from here and their service departments customer service is abysmal. The one redeeming quality of this dealership was my service advisor Alex Ortiz. While Alex always withheld professionalism while the mechanics had made severe errors when repairing my car Alex always did his best in his abilities to help reprimand the situation. Alex no longer is with Walters Audi anymore unfortunately so I'll go elsewhere, I've had good experiences at Audi Fletcher Jones. The issues at Walter's lies within the management and the limitations they put on assisting the customer when they mess something up (which happens frequently, at least to me) and their unwillingness to help the customer in the manor they have requested. They would rather save a couple bucks on their mess up and leave the customer unsatisfied. While the car was under warranty the turbo went out, fine under warranty, Walter's Audi puts in a new turbo, okay.... The second time I go to get on the freeway after picking up the car the engine shuts down.... I restart the car and it's limited to 50mph. I drive it straight back to Walter's. I was told they improperly installed the turbo causing the waste gate to be stuck closed exposing the turbo to extreme pressure which lead to the computer shutting it down. Okay fine, they install it "properly" this time and it starts to make a watery noise that sounds like a leak. This come with intermittent loss of power. I tell Walter's and they claim it's normal. A couple days go by and I'm on my way to a wedding then my catalytic converter falls out from underneath my car..... I had it towed back to Walter's where they tell me the clip wasn't installed after they fixed the turbo, so they throw my all scratched up catalytic converter back onto my car. They still claimed that the leaking noise was normal. This has been ongoing for a long time and I complain about it almost every time I went back. I even had the turbo throw a code, I scanned it myself and saw the code. When I went back they claimed there was no code and "I must have cleared it" but the light was on when I dropped it off. Then they claimed I was out of warranty and drove to many miles there was nothing they could do even though I complained about it from the start. Walters Audi has damaged my vehicle and can't just own up to their mistakes. Never compensated for the all of my time they have wasted. So don't waste yours and go do a different dealership other than any of the Walters Audi. read more

I am very happy with the service I received at Walter's Audi. I hadn't bought a brand new vehicle in 19 years. And what could have been a very nervous and stressful experience for me, was instead pure excitement. My sales specialist Syed was patient and knowledgeable. My finance specialist Rob was organized and efficient. Both were extremely friendly and easy to communicate with. I can only hope that all my future experiences with Walter's, are as satisfying as the day I purchased my 2020 Q3. read more

Audi Riverside - Car Dealers Near Me - Riverside, California

Stephen was great and we couldn't be happier with our new A4. Walters beat Any price of all the Audi dealers in Southern California. I would give Stephen a call at Walters before you make your next Audi purchase. Inventory was great, customer service was fabulous and the experience was better than expected when purchasing a new car. read more

Audi Riverside - Car Dealers Near Me - Riverside, California

I wish I could give ZERO STARS! I bought dome brake pads for my car, I sold the car and wanted to return the sealed, unused brake pads to Walter's Audi in Riverside, where I bought them. I live an hour away, so I made sure to call 1st to ensure that they would return the brake pads. I called the Parts department and spoke to Raul. Raul said he would have to ask his Manager. He put me on hold and did just that. He took me off of hold and said that there would be no problems returning the brake pads. I drove an hour just to be told that they wouldn't return the sealed, unused brake pads, with the shipping sticker proving that they were purchased at that Dealership! Awful customer service! If you want to be lied to and have your time wasted shop at this Dealer! read more

This place was fantastic, far exceeding our expectations. Rob Cardenas was our salesman and we truly could not have asked for a better guide. He was honest, extremely knowledgeable, kind and super funny; the latter being of the utmost importance to the experience :) We walked in to "just take a look" and a very short time later drove out in a new Audi that suited our needs exactly. The worst part of buying a new car is always the finance portion, being long and tedious. But not for us! Andy was fast, honest and again, pretty funny. We are totally satisfied with our car and our experience. I will return in a few months to buy a car I'd planned to purchase from a different Audi dealership. read more

Audi Riverside - Car Dealers Near Me - Riverside, California

Car was as advertised. Was in and out in a few hours. No hassle purchase with friendly customer service. Internet manager Brett McKinley went above and beyond to send me photos and a video of the car before I made my trip to see the car. Made the purchase and trade in and couldn't be happier. Highly recommended!!! read more

Audi Riverside - Car Dealers Near Me - Riverside, California

See all

Here on a Saturday buying a car, finally decided on an Audi after our hit and run incident 3 month back. It was a very pleasant experience and Joshua Rambow our sales rep was AWESOME. He was very professional and thorough explaining every part of the process. If you're in a market for a car and want a great deal and a great shopping experience go see Josh at Walters's Audi in Riverside read more

This was my first experience buying an Audi and the 3rd time purchasing a vehicle in general. I was originally helped by Javier Orozco, he was very helpful and enthusiastic. He genuinely wanted to help me get a vehicle. He kept reaching out to me regarding different cars that I may be interested in (after the original car I was interested in was sold) eventually he let me know right away once they took delivery of an S3 that fit my needs and kept me updated on it until it finally hit the lot. Next I dealt with Tamas Pinter, (Javiers partner) who closed the deal for us. Tamas took me on a detailed run through of the car and the features. He went the extra mile to get us the best deal possible and was very transparent, even bringing the Manager Angel in to tell us the numbers in person. After a few hours we finally came to an agreement and I am now in my fully loaded Audi s3. Thanks again to the staff at Walters Audi! read more

Audi Riverside - Car Dealers Near Me - Riverside, California

See all

Not only was the Audi A4 they sold me a total POS due to defective piston rings, 5 years later I get a notice that my personal information was stolen from their database. I COULDN'T RECOMMEND WALTERS AUTO GROUP IF YOU PAID ME TO DO IT. read more

I literally searched Audi dealerships across the country for a specific model. From his first email, Joshua Rambow was already laying his cards on the table with not only a price quote, but one that was well below any other dealer's. The car at Riverside actually had more features than I was looking for but not all the right features I was looking for. With the initial email, Joshua recorded a custom video for me showing the car and its features. It was so thoughtful, I wished this was the car that I wanted. I kept a dialogue with Josh and continued searching. I found the car I was looking for at another dealer and got them to agree to a price similar to Josh's - note that this car had less overall features so Josh's price was still better. The guy there was intermittently responsive and didn't answer the exact questions I asked: this was the common response I would get from other dealerships. I went back to Josh and asked for a list of all charges I could expect on my bill of sale. Without one question or interjection, he responded with all costs, tax, title, and fees, itinerized. He had built up so much trust that I only wanted to buy a car from him. Dealing with someone I trust was ultimately more important than having all the exact features I wanted. When I ultimately purchased the car from Josh, all prices and charges, included interest rate, were exactly as we had previously discussed. There were no surprises. I later found out that Josh's goal is to make the car-buying process as painless as possible. He succeeded. read more

We drove all the way to this dealer from lake Arrowhead with a appointment ready to buy at advertised price cash they wasted my time going thru paperwork then told me the real price was 1200 more due to LoJack they installed not a good way to keep customers terrible experience. read more

David Le was very knowledgeable and helpful. I went there looking at a specific used vehicle that they happen to have and they treaded me great. I wouldn't hesitate to recommend them or purchase my next vehicle here. read more

Audi Riverside - David Le knows his stuff. Highly recommend. - Car Dealers Near Me - Riverside, California

This was probably my worst "car buying" experience I have ever had, and I've had MANY.  I called Sunday evening and spoke to Jessica who confirmed the vehicles availability and price with me (Honda Fit $10,998), but because it was nearing closing time I opted to call the next day to make an appointment.  Upon checking your website to insure availability the next morning, I noticed the price of the vehicle had increased by $4,000 ($14,998). I called once more and again spoke to Jessica. She, first confirmed the vehicle was still available, and next checked on the price. I was told that "due to market volatility the prices are often changing", however if I was still interested the manager would honor yesterday's price.  I appreciated it and took the next available appointment which was only 30 minutes from when I was calling and was set to meet with a manager, Eric.  After arriving for my appointment and checking in, I was asked to wait as Eric was busy.  I waited. After a bit, I asked if I could at least look at the vehicle while I was waiting. A salesperson pointed me in the direction of the used units on the lot, no Honda Fit.  I came back to let them know the vehicle was not there. After several minutes a salesperson came to inform me the vehicle had been sold.  Not ONCE did the manage Eric even come to introduce himself for his own appointment, or offer an apology or explanation. But I find it suspicious that even after confirming it's availability twice just before my appointment it wasn't until after the price had increase that unit was "sold".  An enormous waste of my time. Poor representation of your dealership and Audi as a brand. All around just utterly unprofessional. read more

I have been leasing and buying cars for over 40 years and this was, by far, the most pleasant car buying experience. I inquired through their website about a particular vehicle color in stock. This was on a Saturday night after 9 pm and got a response back with an answer right away. I was very impressed with such promptness. Todd was friendly, knowledgeable, professional--no BS. After a few emails on Sunday, went into the dealership to finalize the transaction on Monday, traveling 100 miles to do so. The negotiating was handled in a respectful manner. Andy in finance was efficient in dealing with all the necessary paperwork. These guys are top notch! read more

Audi Riverside - Audi A4, S line, matador red, beige leather interior. - Car Dealers Near Me - Riverside, California

Had a check engine light showing on my 2011 A3 TDI and they took care of it under warrantee just like I was a paying customer. Very friendly and professional and the dealer ship is a great place to hang out, lots of really awesome cars to look at, especially the R8. Alex Ortiz was the service consultant that I dealt with and explained everything they did, great person to deal with. 2 thumbs up. read more

If I could give this dealership a 0 I would. Back in December 2022 my husband inquired about a business car loan. The dealership submitted an email with the required information to be sent back which my husband did and after 24 hours they reached back saying it's a done deal come on over to sign paperwork. Once we arrived, they informed him that the business was freshly new with credit that they will also need his personal information on the loan as well which at this time my husband responded okay that's fine, I'm still able to file taxes as long as the company is on the loan they replied absolutely. Once in finance we question the paperwork and asked where's the company name he responded don't worry it will in the "backend " you'll see it in the registration. We trusted every word they said bad on our part. The whole time we were "mislead" the registration came and no company name was on the title. we contacted the dealer to let them know and they kept lying with different stories from every manager and the GM was a waste of time he said Well sorry all I can do is give you free oil changes! Keep in mind we told the GM we never applied as a personal loan to begin with, and we also found out they added extra warranties and Gap, but they said oh we gave you all that, but your payment went down like $30 dollars if I'm not mistaken that should've been more on the payment, but we didn't ask for extras. This dealership will "Mislead you "and do stuffing on your loan. We were hoping that Audi would do the right thing and fix these issues because they all knew they mislead us from the beginning unfortunately that didn't happen in our case. Stay away from this Dealership!!!!! read more

Dave Duarte is amazing such a kind knowledgeable man. Great salesman really went out of his way to make sure my husband got a car he was really happy with. I will definitely recommend him to others looking for an amazing car. Thank you Dave Rhonda Brown Smith read more

My husband and I had the most wonderful experience with Cory Williams and Andrea Skibel. Both of them went above and beyond making sure all of our needs were met when leasing our new Audi Q7! If it wasn't for their excellent customer service and quick responses, we would probably still be car shopping. We are so happy with our decision and LOVE our new car! Thank you Cory & Andrea and everyone at Walters to make our new purchase a great, quick and easy process! read more

Audi Riverside - Car Dealers Near Me - Riverside, California

Man, there's definitely no shortage of testosterone around here with the sales guys... with their puffed out chests and minimal customer service skills to even say hello. I dropped off 2 A4's to have recalls taken care of by service. I forgot the name of our advisor, but he was nice enough and got both cars done the next day. The next day when we picked up was a little weird too. It took about 15 minutes to get our cars brought up and once I told the porter that they were our cars, he made us go back to the service cashier with him for her to say OK and get us our keys... uhhh... OK? Maybe it's a process that doesn't make sense to me, but apparently it does to them. Glad a closer Audi just opened up to me! read more

Audi Riverside - Car Dealers Near Me - Riverside, California

Adveconfirmed car advertised was there 30 mins before we got there and magically the car was sold this morning after we drove for 2 hours! Horrible bait & switch advertising tactics @WaltersAudi in #Riverside #buyersbeware #buyerbeware #Audi @Audi @Walters_Audi @YourR8 Update to review: So the manager replied saying to me that's not what happened. What a jerk! Yes, that is what happened-I confirmed 30 minutes before my appointment. Buyers beware of Walter's Audi - Rude, dishonest and horrible customer service! read more