- 1 star for the EXCEEDINGLY GROUCHY person behind the counter. Pardon me for asking for food…read more REALLY really aggressive, had to ask for everything literally 3x. -1 star for the complication in getting here, under the train station with construction, and no place to sit, and it being a miserable place to wait for food -2-4 stars for the freshness of some food. Pretzels are on the sweet side, even the savory ones. -1 star for the resulting stomachache. Do they undercook these? -1 star for the expense. I get that it's in a train station. Not a plus.

The pretzels at Wetzel's Pretzels are amazing. The ingredients are fresh and savory. They offer…read morecinnamon pretzels that make your mouth water...delicious! Customers can also buy icing for their pretzels. The icing is incredible. The service at this location can improve. The aroma of fresh pretzels adds to the ambiance of the location of the store. Enjoy!

Reichenbach is a great destination for groups large and small. If you're with 20 people, I…read morerecommend making reservations. Not beer obsessed (*raises hand*)? They've got a full bar. And yes, they'll pour you shots. Feeling snacky? The currywurst will tide you over. There's also a full menu of German beer garden fare. Friendly service. Shout out to Nina, Gabby, Jack, and Martine for the attention! This venue is a short walk from Times Square and Grand Central Station. (If you walk briskly, Penn Station!)

Great German beer menu, and large stein glasses. Friendly staff. Kitchen closes at 10pm I believe…read more Very close and convenient to several nearby hotels. Want to come back and try out more different foods and beer :-) Lots of German style hall ambiance which might be a little touristy but I liked it :-)

Delicious hot dog, gotta get it fixed all the way. Billy was so kind and gave us our chips for…read morefree! The prices are so reasonable and he's right by the park for a quick little meal while enjoying the park.

Very good hotdogs and sausage. Billy is a very nice guy. Must try in New York City!!!read more

Lady at the counter with indian accent, refused to make non salted pretzels. 9/16/25 6:00pm. Only…read moregave salted one take it or leave it. The worker on left was making pretzels currently just as they just DID NOT FEEL like doing it. I am allergic to that and they were overly SALTY. I felt like throwing it in her face. I also have photo as a reference. Unhappy, very poor service on 97th and broadway!

The pretzels taste like rubber. And they cost $10 (pretzel nuggets). Will never go back again.read more

Went for my t-mobile Tuesday pickup. The wait wasn't too bad. The pretzel tasted decently fresh…read more The storefront is small so not a lot of space to stand around except out the door.

Pretzels, cinnamon rolls, and icream, so ymmy. Employees were so friendly and were even giving out…read morefist bumps and ice creams to my Gwennie. Love it!

So what do you do when adding a business name to Yelp and you have 3 Auntie Anne's - Cinnabon -…read moreCarvel ? I was walking on Midtown 7th Ave and spotted this place, has it been here 20 years and I have not noticed, or is it new ? YES, NEW, it used to be 16 Handles ice cream shop and just opened. The place looks better and cleaner than the Auntie Anne's - Cinnabon across 42nd Street and the PABT. The reason for the multipal names is Auntie Anne's and Cinnabon are both owned by the Atlanta-based Focus Brands, which is owned by Roark Capital, the very same private-equity group that is trying to buy Subway, and maybe also owns Carvel , Cinnabon does not make all of its buns in-house. They have a signature dough recipe that is made in their bakeries, but it is also mass-produced and distributed to their locations. This allows them to maintain consistency and quality across their various locations. At this location they have a oven and can make small batches of buns but unless you ask you don't know if these are store made or delivered

Auntie Anne's has become a complete rip off. These dudes are charging nearly 10 bucks for a goddamn…read morepretzel. And the pretzels are nowhere near as good as they were when I was younger. Not worth it. Don't waste your money here or at any of their locations.

One of the best pretzels I ever had. It's soft and chewy- very well made. I tried the cheese and…read morethe plain one. The cheese was the best.

This is not fair! Spreading the smell of their pretzels around, who can resist it? Lol…read moreSo first. I want to have an aunt that can make such amazing pretzels. Second, no matter how much I try to resist it, I always end my shopping with a pretzel. If they would only be healthier, I could actually live on their pretzels. Lately I am trying to pay attention to what I'm eating. And try to stay away from food that will not help my diet (yes, all the good staff...). But if I do feel like a spoil, a hot delicious pretzel is what I choose.

Terrible quality that has really deteriorated. Pretzels are rarely fresh anymore and the pricing…read morehas become ridiculous. $6 for a small cup of pretzel nuggets that were not even close to being fresh and were actually stale. Plus, and get this, they sell a 32oz size beverage but give you a 20oz size for the 32oz price as the vast majority of people buying don't realize and even the workers didn't realize. This is consumer fraud. $10 for a drink and small cup of stale pretzel nuggets is insane. Wouldn't go near this business again.

I love these pretzels. Personally, I love the bags of pretzel bits, I like to take them home and…read moredip them in a cocoa hazelnut spread, as a snack or dessert. I love buying the honey mustard pretzels to give with gifts. I really want to try their soft pretzels, but they are always sold out. Last weekend, I noticed they were selling chocolate covered pretzels. One of these days I'll have to give them a try!

Excellent!!! The best on the planet!! I come down from The Bronx just to buy them!! I order them…read morealso...

Its hard to find a solid bakery nowadays in NYC. A lot of the really good ones have closed down,…read moreand it makes it really difficult to find a quality bakery without all the fluff. The 7 layer cake is a beautiful work of art and the taste marches. Its a vanilla cake with chocolate frosting topped with strawberry and chocolate mouse. Note to the wise, don't make the same mistake I did. Always look at your cake once it is placed in the box. The display cake looked good, then I did not get to inspect the cake before it was placed in the box. Once I arrived home, I saw that the top part of the cake had a dent in the mouse and strawberry covering which made it look messy. It was an embarrassment to present it as such so I improvised by using the mother's day signage to cover up the blip. When I called to speak with the location about it they dealt with it very professionally and were apologetic about the situation and offered a comp. It was such a relief to have customer service go right after experiencing that.

TLDR: Surprisingly good vanilla lobster tail…read more Schmoop and I came here to check out the lobster tails, which is an Italian pastry we both love. We had low expectations, realizing it was in the middle of Times Square, assuming it would be a tourist trap like most places in Times Square. We were pleasantly surprised! It had really good crispness and delicious filling, which was vanilla forward (used to normal custard). Didn't try anything else except the lobster tail. They have other flavors as well -- we will try the Nutella flavored lobster tail next! AMBIANCE: Super small place (expected) so it's take away only. Would come back if I'm in the area again, although I tend to avoid due to crowds.