Look for Michael - he's an absolute star! I came in for the Golden Pretzel Pass - one year of pretzels for just $50. They couldn't find the cards and then the button to sell it. He tracked them down, got me through the purchase, and helped to make sure I could add it to the app. Even threw in an afternoon treat for the hassle. The epitome of customer service. read more

Auntie Anne's - Golden Pretzel Pass - Pretzels Near Me - Las Vegas, Nevada

Best service ever, would recommend, friendly, well Mannered, will always come back, 10/10 experience, wonderful people working there read more

Food was great. I ordered the Pepperoni Mini pretzel, Original Mini Pretzel, and the Sweet Almond Pretzel. Service was quick even with the long long. The ambiance was like any other location. You can see them make the pretzels while seeing what was available in the glass panel. You can elect to wait or select what's available. read more

Super yummy and delicious pretzels!!! So salty and buttery while soft and doughy. I love them!

The store in across from the food court. The Cheese Pretzel Dog was freshly made and it was mine Delicious! It was hot and I had to slow down my appetite. At the end, it's actually quite filling. My future go-to order! read more

Excellent service. This location is clean and fast. Food tastes fresh and curves my hunger lol. read more

The sweet almond pretzel with caramel dipping sauce was the perfect sweet treat! The service was quick and the place had great ambiance. The pretzel was slightly warm and had a great taste! read more

Auntie Anne's - Sweet Almond Pretzel - Pretzels Near Me - Las Vegas, Nevada

I love love love their huge prezelt pizzas, pillowy soft delicious pretzels. I am a big fan of soft (and hard, for that matter) pretzels- great snacks unless they have too much butter. I just don't like salt too much. Pretzels are such a fun treat to have every once and awhile. I love the customer service here every time I stop in. read more

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We love to get a pretzel when we can. We got a original nuggets with some hot salsa cheese. We weren't aware this place offered different cheese and we like it better then the regular. The consistency of the cheese is a bit thicker than the regular. The lemonade as my partner put it "is fire". Update: *a speckle of the hot salsa cheese got stuck on the back roof of my throat. Lol, painful trying to wash it down* read more

Auntie Anne's - Original nuggets, hot salsa cheese and regular lemonade - Pretzels Near Me - Las Vegas, Nevada

Now I would like you to keep in mind that I am a die hard fan of Wetzels Pretzels. But even with my commitment I would say that this business is really good. I was traveling and had a set of the nuggets the way they come with some cheese sauce to dip, it was great. The cute little stall was not packed at all and it looked like they had some more diverse flavors similar to my favorite brand. While Auntie Anne's didn't convert me to the dark side, they definitely are a good place if your craving pretzel. The only note I really have is that there pretzels aren't as soft as I'd personally like them to be, but that's personal preference. Great service, great place. read more

Auntie Anne's - A large set of nuggets with a Cheese Dip. - Pretzels Near Me - Las Vegas, Nevada

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Auntie Anne's makes the best soft pretzel!! Whenever I shop at this mall, this is my kids fav place to grab a snack. We usually get the original pretzel with side of cheese. The pretzel nuggets are great too. Recently my son tried pretzel pizza and it was very filling. This location is small so lines can get long and sometimes you have to wait outside. This can be a problem when it's 108 outside. Try one of their frozen lemonade mixers, helps cool off! I highly recommend getting their app which lets you earn points for free pretzel and some good offers. read more

Auntie Anne's - Perfect place for a tasty snack while shopping at premium outlets! - Pretzels Near Me - Las Vegas, Nevada

Service sucked. Told the cashier FOUR TIMES that I am ordering mango FROST, strawberry FROST & blue raspberry FROST. She proceeded to make the drinks & she just made the slush. I told her "I asked for all first drinks. Where is the white frost?" She tells me "oh you wanted frost, ok hold on" & I thought she was going to remake the drinks, but she literally only put whipped cream on it. I said "this isn't frost drinks" & she just stared at me. FUCKING TERRIBLE. read more

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Awesome pretzel stand in a mall with even better employees. Auntie Anne must be so proud of this little pretzel and cold drink shop. Super friendly. It is pitch perfect. Needs tip jar. Rebel: 5 read more

Auntie Anne's - Auntie Anne's stand - Pretzels Near Me - Las Vegas, Nevada

Services are the mall always awful. There were 3-4 people in the back behind the cashier were working and only 1 cashier to help a long line of customers. Should they find a better way to sell and make the process go faster? That will make both sides happy!!!! read more

Sometimes you just need a pretzel. I know I do at times. Well I was at the mall, and that's just what I needed. I love their pretzel bites with cheese. All of which are made fresh. You can watch them make the pretzels and the other creations they concoct. Everything was very clean The wait was very minimal. We ordered quite a bit of food too. The staff was very friendly especially with all of the people coming in and out of the store. Location is 15/ Charleston. Parking is ample. However locals are free, non residents you gotta pay. read more

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Don't judge me, but I love carbs!! Especially when they come in the form of warm, soft delicious pretzels!! I work literally 20 seconds away from this location so it's hard not to come here everyday. You can smell the goodness baking from outside and since they are always busy, you know that your pretzel is going to be fresh. The factors that are making this review a 3 star instead of a 4 or 5? I'm not ok with paying $3 for a piece of bread pretty much. That's more than an entire loaf of bread at the grocery store. Another thing, the wait times are ridiculous. You can be in line for over 10 minutes since there are always so many people. The employees are super unprofessional and not so nice. But whatever. I love carbs and despite all the negatives, my fat butt will be back to fulfill my cravings. read more

BEST MALL FOOD @AuntieAnnes Pretzels Hard to believe another 1st to Review!!?!! Great pretzels, Cheap,filling and flavorful snack for on the go at any mall. Don't forget to get a lemonade too. I like them all but I tried the Sour Cream & Onion this time since I had a FREE coupon I won on Twitter. Great Stuff but I still like the Pepperoni Pizza Pretzel & the Pretzel Dog. read more

Auntie Anne's - sour cream & onion - Pretzels Near Me - Las Vegas, Nevada

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They have the most scrumptious sugar cinnamon bread nuggets. they are so good.

Puchased 2 pretzel dogs for $7 and cheese dip. I asked for mustard packet, told me it costs $1.00. I told them I did want it anymore and they spoke Spanish to each other and laughed. Don't know what that was about. Tuesday Jan 19th 5 pm read more

Walking through the mall, sometimes you want one of those soft pretzels with dipping sauces they are serving up. On this particular occasion, we ordered the sour cream and onion pretzel with the nacho cheese and salsa dipping sauce, a garlic pretzel with nacho cheese and salsa dipping sauce, and a pretzel dog. I can't remember much else because within 15 minutes of finishing, I was in search of the ladies' room. Stomach cramps, chills, and the sweats...ran to the toilet and out it went. Bad cheese, perhaps? (I do still visit other pretzel locations when I'm at the mall, this so happens to be the only time I visited this Auntie Anne's location.) read more

I didn't like the free samples and I should have just walked away. However, there isn't much for quick snacks at the Premium Outlets that you don't have to stand in a long line for. A pretzel and a pretzel dog later, my stomach wished I had just went else where. I guess it's not for everyone - and that everyone is me. If you disagree, that's ok - you can have them all for yourself read more

Horrible it's really sad it takes 10 minutes just to get a drink. My whole break. They need to train the cashiers better.

I love love love their huge unsalted (and cinnamon sugar) pillowy soft delicious pretzels. I am a big fan of soft (and hard, for that matter) pretzels- great snacks unless they have too much butter. I just don't like salt too much. Pretzels can be a healthy alternative to other mall choices provided it's not soaked in salt and butter. The other pretzel companies try to outdo Auntie Anne's but I really don't think that they can. Jeez, craving one as I am typing up my review. Participant in the Passport Booklet (free to AAA members or VIP Premium Outlets Members; get it at the customer service desk at the very front of the center). A few small tables in the middle of the aisle outside the store provided. read more

For some reason the pretzels here are not as good as the ones at other malls I've been to. Also since this location is in a busy outlet mall, there is always a line and sometimes the line is out the door. They have a pretzel stand location near parking garage B that has limited options but does not have a line. I would recommend going there if you just want a pretzel or lemonade and don't require a full menu of items read more

The inside of the store looks pretty old, and the lines are usually long whenever I stop by here. Because of the old interior, the kitchen doesn't look very sanitary either, so you shouldn't expect much quality for the pretzels either. The cinnamon sugar pretzel nuggets come in a tall cup, so you get a good amount of nuggets. They coat the nuggets in tons of cinnamon sugar though, that the last bits of pretzel nuggets are absolutely caked in sugar! This can either be a pro or con, depending on how much sugar you like on your pretzels. read more

Auntie Anne's - Cinnamon sugar pretzel nuggets - Pretzels Near Me - Las Vegas, Nevada

Waited in like for 15 minutes for the rude girl named Stephanie to say they don't value my coupon and she had the worst attitude about it like she stood in line for 15 minutes for nothing... I was going to just buy something but she was so rude I didn't want to spend a dime.. she needs to find another job or get an attitude adjustment read more

Stomach ache city. This location is super scummy. Even though I am an avid fan of Auntie Anne's, this location turns me off. One of the female employees has major attitude; I mean talk about very rude and unprofessional. You don't want your food handled here, trust me. We ordered the garlic pretzel like we always do and for some reason this location did away with the sweet mustard which was my favorite. Hard feelings aside, I immediately had stomach pain and food poisoning. It wasn't fun. I have never have a bad experience at Auntie Anne's, we love them. But this location is the worst. Now, when we want a snack after outlet shopping we hit up DQ since we know their pretzels are basic but won't ruin us. Let this be your PRO TIP. & enjoy outlet shopping! read more

It was 112 degrees out and I still don't know why the boyfriend and I decided to shop at the Premium Outlets when I know damn well that we'll be dying from the heat. Then I saw Auntie Anne's and I knew.. I KNEW, I needed to get a drink stat! The sole reason I came in was to quench my thirst with their Lemonade Mixers but holy guacamole, I saw the swirling Frozen Lemonade Mixers and found myself with the Strawberry one and the Blue Raspberry one. They were both super refreshing and not overly sweet. Prices were ehhh, but they sure as hell saved me from the scorching Vegas heat. :) read more

The pretzels didn't look so fresh, and the shift leader has an attitude.

I knew Auntie Anne's Pretzels from my last vacation in Manhattan, NYC and wanted to recreate my positive feelings. The place was pretty crowded when I arrived but I didn't had to wait too long make my order. But then i had to wait nearly 15 minutes for my pretzel nuggets with cinnamon sugar... not the best thing when you're craving for some pretzels! Finally I got what I ordered and it was basically OK, nothing special or anything, a bit less yummy than my last time in NY. read more

Worst service ever. Buy 2 pretzel and large drink and get free pretzel, and display pretzel cups and don't honor that such false advertisement. Not a happy customer. Then they start arguing and getting defensive. If I could not give a star I would. They need to fix this. Use a pretzel picture instead of the pretzel cup read more

Auntie Anne's - Pretzels Near Me - Las Vegas, Nevada

I was hungry. I saw this place so I figured I'd give a shot. They had these pretzel hot dog bites that were amazing. Plus they had Dr. Pepper! Thanks for saving the day. read more

Auntie Anne's - I ate some before I realized they were sooooo good. - Pretzels Near Me - Las Vegas, Nevada

The food was good. I was just really annoyed with the customer service provided. The shift leader, Diamond, took long pauses during my transaction to speak to her friend that was in line behind me about some work drama. Apparently someone filed a complaint about her and she felt it was necessary to deal with that first.. People who conduct business like that shouldn't be in management positions.. read more

My favorite place to visit, but I wish I could give this location a negative star on customer service. We stopped in to grab a drink while we shopped. We waiting patiently as we watched the 2 staff personnel roll dough. It was apparent no one was at the register to take our orders. The line grew to six people and not an ounce of acknowledgement by staff. Two of the 6 customers left after realizing no one was being served. A courtesy, "someone will be with you wouldn't hurt. It actually would have kept a negative review from being posted. Hopefully someone from corporate will read this and use this post as an opportunity for customer service retraining. read more

Exceeded my expectations. I stopped here early in the morning at the beginning of a road trip to Southern California to get some fresh-baked snacks for the road. I got 4 different varieties and all were fresh and excellent. The pretzel bread quality was excellent and fresh, and compares favorably with any Bakery product. read more

Four people standing around in the back 10 people in line and only one register is open. They do not deserve my money when it is so poorly managed. Three people walked out when somebody asked to open another register and she said they're busy she will be There in a second. read more

Just like earlier reviews , I received an attitude and bad service. Don't want to honor my card and after I downloaded my apps, don't want to do it. If there is a lower star than 1, I'd happily give it to them read more

My friends and I talked about getting Auntie Anne's pretzels so we were so excited with anticipation. I used a buy one get one coupon. We got there and we ordered, requesting to have our pretzels fresh out the oven. The employees looked tired and serious. The lady said our pretzels were fresh but they just grabbed it out of the display saying it was out of the oven. It definitely was not out of the oven. It's annoying she just said that to satisfy my wishes because there was a line of customers waiting to be served. False reassurance is a crime to customers, businesses and employees alike should realize that! The Auntie Anne's pretzels are fresh at Red Rock casino and Meadows mall. Would not buy here again. read more