A Masterclass in Customer Service and Team Chemistry! I've been to this Jersey Mike's at Boca Park several times, and they consistently nail it. Today, I came in right at the start of the lunch rush, and the experience was flawless. I was greeted immediately by both the manager and the staff--a small gesture that makes a huge difference. What really stood out was the atmosphere. You can tell the manager is incredibly mindful of the environment; the staff has great work chemistry and you can hear them interacting positively with one another. It creates such a harmonious vibe for the customers. I ordered my usual #7 (Turkey and Provolone) and watched with appreciation at the attention to detail. Despite the rush, they didn't cut corners. They took their time with the presentation, ensured everything was spotlessly clean, and kept the interaction friendly and genuine. This is exactly how a business should be run--balancing a healthy employee environment with top-tier customer care. I made sure to leave a tip because this team earned it. Great job to the manager and the entire crew; I'll definitely be back! read more

This Jersey Mikes is right down the street-been there numerous times..coordinated office orders when they first opened to support them. A couple of Saturdays ago I stopped by to pick up a Mike's famous philly for later that afternoon-added mushrooms as usual. Couple hours later I start to dig in and am like WTH?!! The peppers were the pickled kind like they put on the cold subs! Toooottttaaallly different flavor profile-and not in a good way! I wrapped it back up intending on returning to the store and requesting a replacement. Which I did a couple hours later. I explained the problem to the boy at the counter. He looked at me slack eyed and proclaimed that's how phillys are mademaybe in New Jersey? I've had lots of Jersey Mike Phillies and never had this issue!! I said "can you remake it without the peppers then?" And he smirked and shook his head. I then left the sandwich on the counter and left the store (for the last tme!). If an employee is that bold there is no need to pursue it further, you just remove the place from your list! Not the first time there's been staff attitude at this location (Rancho & Charleston), but the last time I will tolerate it. The sandwiches just aren't that good! read more

I love the number 13 Italian sandwich. Bread is great and so is every other ingredient. Staff who was working today around 1:30pm was friendly and make a really good sandwich. I haven't been here in a long time but I'll be back much sooner. I forgot how tasty their sandwiches are. Place is nice and clean and I'll be back soon. read more

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The Black girl with braids is doing more harm than good for this business. I came here at 10:00 a.m., right when they had barely opened, and she already had a horrible attitude. I can only imagine how she treats customers throughout the rest of the day. She really needs some coaching on customer service. read more

Okay, Jersey Mike's always has bomb sandwiches. But I'm specifically giving this place a review for the manager. When we walked in, she greeted us with a smile, even though she was busy with guests and delegating tasks to her team members. When it was our turn, she asked us for our order while handling another customer. Great time management skills! Then when it was our turn, she made sure to give us the full attention. Not only that, the way she delegated to her team members was great! Seriously, great leadership skills. The sandwich was obviously great and she added a lot of recommendations and asked us about our day. Honestly, I would go back to that location just for her! read more

Poor workers are working today with no air conditioning and it's 110 out. It felt the same temperature inside. Then the sandwich meat was just thrown unwrapped into the fridge. It's a little Concerning on food safety. read more

Jersey Mike's Subs - Sandwiches Near Me - Las Vegas, Nevada

Always the best experience. Anissa is a very kind, effective leader of her staff. The customers love her. She knows everybody's order which makes the customers feel special. read more

The food was great service quick and food was fresh! First time there will be back soon.

Wow! A place that actually greets guests when they walk in. Not one, but two different employees welcomed me immediately as I entered. I love it!! I knew with their attitudes my sandwich was going to be on point, and it was. Every single bite was delicious. The night crew on 11/18/24 was phenomenal. Although they were helping other guests they didn't let that stop them from acknowledging me. Great work! read more

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Horrible They absolutely did not deliver what I ordered And I was charged for my order but not my actual delivery So not order from this location read more

Jersey Mike's Subs - Sandwiches Near Me - Las Vegas, Nevada

Absolutely disgusting. My husband and I ordered the chicken Philly cheesesteak (which we've had many times at other JM locations), and the quality of the chicken was truly inedible. We're only able to choke down a few bites and threw the rest away. Do not eat here. read more

I usually like this place. I love a good sandwich. This last time we went they got my order wrong. Also I requested chipotle mayo and they SMOTHERED my sandwich in the mayo. It seemed a bit excessive. Not usre if they were grumpy, they seemed a little upset or overwhelmed when I picked up. read more

Just came to leave a review for the staff... I went to this location on my birthday for my free sub and the staff was just so friendly and kind and the manager is a true gem. (I believe she was the manager). They made my sub so delicious and just truly made my day. I'll def be back for the service alone, and obviously the tasty subs. Jersey Mikes is def one of my top sub sandwich shops. Thanks guys! read more

This is only my second time here but 2x in one week! The food is delicious but this location and the workers are GHETTTOOOO oh my lordy. Its like a bunch of high schoolers working. The manager i guess she was the manager is so damn loud and both times she was sitting on her ass just chatting it up with her friend. They were this time talking about how they hate kids as a young boy who was obviously mentally handicapped left. RUDE!! The two young black males working at the counter clearly couldn't take directions as they got all the orders incorrect before me, and yet the "manager" sat gossiping... all in all food good service BIG FAT ZERO. I mean seriously it was terrible i left with a headache and a really bad dislike for the people here and this location i dont think ill be back here EVER AGAIN But i must say the first night i came which was friday the 16 at about 830pm the male helping up was amazing ! He gave us a discount for being our first time and he talked with us explaining the menu and what his recommendations were. I was hoping he was there again today i wish i had his name bc he is the only reason this location gets 2 stars read more

Jersey Mike's Subs - Sandwiches Near Me - Las Vegas, Nevada

Always a great sub. She gets the 55 and I get the 17. This location has a great staff. Very efficient and speedy. See our YouTube channel Coolest Life read more

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Mike's Way - Always tastes great and great service; what's not to like. Try it you'll like it

Stopped here for a sandwich. I like the Philly Sandwich with all the toppings on it. State really good here and all. Service was good, and the sandwiches were decent. No complaints at all. read more

We come here at least once a week and we love it! One of the guys recommended #43 and it has become my obsession, the Philly cheesesteak are to die for, the flavor is 10/10 and all the guys are always super nice and welcoming. read more

Fresh items, friendly service and nice dining room that's clean, which makes a big difference to want to dine here.

I work for a major hotel and I haven't treated or been treated by this one African American woman at this establishment, okay how do I say this nicely, definitely and the plus size, and my all means if you wanna be huge that's your business but thee amount of disrespect and being spoken down towards not in all of my 41 years have I ever been treated this way by that worker, absolutely horrendous and horrifying. You shouldn't have a job if your this sort of person. I will never eat at this jersey mikes again and I have been eating since in highschool in New York City. Horrible experience and have a great day ahead to all. read more

The sandwiches here are amazing. So fresh and filling. The environment is a little chaotic and the staff were very tense with each other and customers. I would definitely eat at jersey mikes again! I got the turkey and provolone as an after church meal and it hit the spot. I keep it basic with mayo, lettuce, onions and banana peppers! read more

Jersey Mike's Subs - #7 Turkey and Provolone - Sandwiches Near Me - Las Vegas, Nevada

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Came to this location after placing an online order from work picked up the order noticed it was not correct. I had to walk back on my break to inform them that that sandwich was not made correctly. The two staff members to get to argue with me and tell me how I want to sandwich that I placed an order for and had a attitude because the sandwich was not right. I don't care how you thought you made it when I brought it back to my location it was not made correctly. Do you have to walk back on a 30 minute break to bring the sandwich back to the talk to as if I was looking for trouble when I just want to correct sandwich for $20 is insane but whatever. read more

Jersey Mike's Subs - Not so nice staff they almost seem like they wanted a problem. - Sandwiches Near Me - Las Vegas, Nevada

Very poor, foolishly ordered numerous deliveries from this Jersey Mikes, many orders incorrect, franchisee does not care, and employees are worse. I attempted to resolve with corporate and they refer me to the non existent owner. Beware of this location!! The response was TOO LITTLE TOO LATE, probably AI generated which is typical of a business owner that doesn't care!! read more

I happened to walk in before they were officially open. They did not even hesitate, they just asked what I wanted. They did explain that they don't really open yet. They were doing normal checks to make sure they had everything stocked and ready. It was a great sandwich. Thanks guys for letting me order early. I did not have to cook for all day at work. read more

This is my go to sub place. The food is great the service is phenomenal. The manager is wonderful. He's friendly and makes sure things are done right. He is very customer oriented. The place is very clean. I frequent this place often on my lunch tine while at work and will continue to do so. read more

Ooohhh Yummy the best sandwich eveeeerrrah! I love the fresh ingredients ! The Bread is great too! They were so nice and I ate on my sandwich for 2 days ! read more

Best Subs on the Planet! If I could eat Jersey Mike's every day for the rest of my life, I absolutely would! This place is a sandwich lover's paradise. From the moment you walk in, the smell of freshly baked bread and top-tier meats being sliced to order makes your mouth water. I visited the West Charleston store, and let me tell you--the staff is beyond friendly, the service is lightning-fast, and the subs? Absolute perfection. Not only is the food amazing, but the atmosphere is welcoming, clean, and just the right spot for a quick bite or a satisfying meal. If you haven't had Jersey Mike's yet, you are seriously missing out. Forget all other subs--this is THE BEST in the game! Jersey Mike's on Charleston, you have my heart (and my stomach). Can't wait to come back for another round! read more

I can confidently say that Jersey Mike's is more than just a sandwich shop--it's a way of life. And this location? Absolute perfection. From the moment I walked in, I was hit with the irresistible aroma of freshly baked bread and premium meats being sliced to order. The staff here are beyond friendly--they make you feel like family, and their energy is contagious. Even during peak hours, they keep the line moving fast while still delivering top-notch service. Now, let's talk about the subs. I always go for the #13 Original Italian, Mike's Way, and every bite is heavenly. The fresh-cut meats, crisp lettuce, juicy tomatoes, and that signature zing from the red wine vinegar and spices--it's the perfect balance of flavors. And the bread? Soft, fresh, and just the right amount of chewy. They don't skimp on portions either. You're getting a real sandwich here--packed with high-quality ingredients that put every other sub shop to shame. Whether you're in the mood for a classic cold sub or a hot cheesesteak that melts in your mouth, this location does it right. If you love subs, you owe it to yourself to stop by this Jersey Mike's. I promise you'll walk out happier, fuller, and already planning your next visit. 10/10, would eat here every day if I could! read more

fast friendly service with a smile. I notice many of the customers kid around with the staff everyone ends up laughing... you can tell they really take pride in their work and love their customers... I drive past 2 Jersey Mike's to come to this location. This is also one of the cleanest fast food restaurants in the city! Keep doing what you are doing!!! read more

Excellent quality food and fantastic service for a sandwich shop. The food tastes very fresh and the restaurant is always very clean. The manager Anissa has a great personality and runs a very efficient staff. Even when the customers are lined up deep your service still comes with a smile. read more

Jersey Mike's Subs - Staff members working hard to make sure everyone is happy!! - Sandwiches Near Me - Las Vegas, Nevada

Outstanding customer service and sandwich made to order exactly how I like it! Nieko was extremely professional, polite and accommodating. Will come back to this specific location every time I'm in Vegas! read more

The food was super horrible and it tasted very old , the employees were not friendly at all !! I would never recommend anyone to come to this location !! read more

The service here was great. The guys was helpful in ordering a sandwich that was accommodating for my diet. The shop was clean. The sandwich was juicey the way I like it. read more

We walked in and the staff was ready and waiting. They were super friendly and had a great sense of humor. The food didn't disappoint either! read more

I'm very disappointed in this location. I love Jersey Mike's, but will not be returning to this location. The lettuce is frozen and old. And I was waiting extra long because a large online order was being prepared before mine as I was there ordering in person. read more

Jersey Mike's Subs - Roast beef with old, frozen lettuce. - Sandwiches Near Me - Las Vegas, Nevada

You can't beat their Italian sandwich with double meat. It's my go to if I'm short on time and want to eat a quick sandwich. It never disappoints especially if you eat it on site. If you take it Togo, I'd recommend getting the oil and vinegar on the side because it will make the bread extremely soggy by the time you get home. Also, there was one incident where they wanted me to donate to the hurricane incident recently. I declined because I'm short on money for the month, the cashier kind of gave me a disgusted look and when he handed my sandwich to me, he was looking away and didn't say any thank you or anything. read more

Who doesn't love jersey mikes?! Highly recommend the philly cheesesteak. This location is very friendly, and accommodating. They are attentive to you as soon as you walk in the shop. read more

The sandwiches are delicious! But the staff and manager are even better! Come here if you want to learn about customer service! It's doesn't exist very often anymore!! Thank you !!! read more

I was told to watch how they cut their sandwich bread and sure enough when I ordered my sub it was 2inch short then the order in front of me. I asked what is the difference between regular and large sandwich regular size 6in is cut in half from the 12inch large, mine was 4inchs.i asked the person cut my sandwich in half I would like 6in sandwich... I didn't believe it but it happened to me so watch him. read more

Anissa Miller should receive a medal of honor for her customer service. She greeted us with a huge smile and really took care of us. Give this woman a raise (p.s. she made our sandwiches with lots of love) read more