Appointment was available next day for service at my home. They were in touch and responsive the…read morewhole time through Yelp. Mechanic arrived on time, did the necessary work in line with estimate, plus checked some other routine things out like brakes/tires/air filter/etc to let me know their status. Couldn't be more satisfied!

I can no longer recommend Atypical Mechanic after how they have recently treated me…read more I originally used them in 2021 and left a 5* review for them, but the short story is they quoted me a flat $120 diagnostic fee, showed up and did the diagnostic and asked for $240. We were able to work that out, I thought, and I left a 5* review as they did do the diagnostic I paid for. Fast forward to February of 2022 and I had them back for a different problem, and they diagnosed the problem as needing a right front wheel bearing. Took the car to Juke and did the job and that didn't fix the problem at all. After some diagnosis at Juke, they said I would need the left front wheel bearing and new engine mounts to fix the problem. $2,000 in repairs later, the problem went away. I never left Atypical a bad review for their diagnosis even though it was only 1/3 of the problem. Lucky for me, Juke was nice enough to waive their diagnostic fee to find the real problem. Fast forward to 2023 and I emailed them for a few price quotes for other jobs. After some back and forth, they told me they are "not the best fit for [my] mechanic needs moving forward." I don't remember anything happening when they did the diagnosis in 2022 other than their tech leaving an expensive tool in my vehicle which I contacted them to return. I guess they finally decided they were mad from 2021 that they didn't get another $120 out of me? I don't know. I asked for clarification on what their issue is but they refused to explain if it was anything other than the first incident. I've paid my invoices and have no issues with Atypical Mechanic, so I'm not sure what their issue is with me. UPDATE 03/29/23: Jeremy makes two points in his response. First, that I knew the diagnostic fee was hourly. This is incorrect, and his original message says: "Our evaluation fee is $120. This is also our hourly fee so if your evaluation is under an hour the remainder of that fee would go towards the repair." The first sentence says the evaluation fee is flat rate $120, not hourly, and only talks about a discount applied to the hourly rate for repair. It's poor wording on his part, and when we spoke on the phone Jeremy seemed to understand where I was coming from. Apparently that was not the case, and two years later he still feels like he is in the right and I'm combative. Second, he says I cancelled multiple appointments within an hour which is just a blatant line. I looked over all of the emails, and here are the timelines for all of my appointments: 01/31/22 @ 3:02pm: appointment scheduled for 02/11/22 @ 1:30pm 02/10/22 @ 2:57pm: rescheduled appointment for 02/14/22 @ 11:30am (22 hours in advance) 02/14/22: appointment kept and paid $120 diagnosis 02/14/22 @ 3:49pm: appointment scheduled for 02/24/22 @ 1:30pm 02/23/22 @ 7:34am: appointment cancelled (29 hours in advance) With Atypical's appointments running 2 weeks in advance at that time, it was hard to know my schedule that far out. I rescheduled and cancelled when I found out I would not be available. 22 & 29 hours does not seem egregious to me, and I'm sure you filled those holes if you were booking 2 weeks out. But to say I cancelled MULTIPLE TIMES and WITHIN AN HOUR is an outright lie. You can say that you found me combative, but don't lie, Jeremy. Not a good look when I can pull up the times from my email to prove you're wrong.

Traveled to the Austin area to attend a family reunion and see our granddaughter. While here, our…read morecheck engine light came on in our F350. Had to find a diesel mechanic that was good, could fit us in, and wouldn't break the bank. Dependable Diesel was recommended to us by a fellow camper. Took our truck there. They diagnosed the issue as a bad DPF sensor along with finding a couple other items that would eventually cause us some issues if not addressed. Unfortunately, we only had the truck and the thought of being stranded at the shop all day waiting for my truck to be fixed was not good. Luckily, they had a loaner car that they offered to us. That was a life saver as we were about 20 miles from the shop. Needless to say, they were able to get my truck fixed in a couple of hours and were able to send us on our way. I would highly recommend them if you need your truck worked on.

Kindest shop I have ever been in. Sincere straightforward honest. I'm 72 and I have been having…read moreauto serviced for a very long time. Price for work done is very fair.

Amazing service! Very convenient and very responsive! I had James come out and take a look at my…read moreCamaro, the check engine light came on and it was acting up. After an hour of looking at her, James got her working by switching a spark plug. He said eventually that the fuel injectors would need to be replaced on that one area and gave me a quote for replacing one and then all three on the one side. He only charged me for the hour of labor cost which was very reasonable given he came out to my house.

James was responsive and easy to work with. Needed some strut mounts replaced and he was out very…read morequickly and got the job done. Was friendly as well. Will use again.

Best mechanic I have been to! Very genuine guy that knows what he's talking about and is very…read morehelpful for a great price no other mechanic I would go to and really fast service went in for a walk in and they were able to help me out right away

We're incredibly grateful to have found Kevin and his shop. We originally came across Master…read moreMechanics by chance when my car started having issues. I had already stopped at two other places in the area, but Kevin got me in right away and took care of everything. Not long after, we had trouble with my husband's truck. We were in Cedar Park on a Sunday and had no choice but to go to the closest open shop. Unfortunately, $700 later, the truck was in worse shape than before. We couldn't even make it down the street without taking it to another shop, where it sat all weekend. That shop quoted us another $700 for repairs and while the truck ran slightly better, we still didn't feel safe driving it. That's when we brought it to Kevin. He took the time to give us an honest assessment and helped us make the best decision for our situation. His transparency, care, and integrity set him apart. We finally found someone we can trust and rely on, someone who treats us like family.

Here is what you need to know:…read more This is their only physical location in which they moved to from their original location a few blocks down. They are one of the few that will in all of Austin pick up your vehicle and offer you a rental while they work on your vehicle! They have done phenomenal work for some of my friends and clients in networking groups I am a member of. Charles, and the gang there will make sure their team get you situated and scheduled on time with someone to meet your needs in a satisfactory approach. Had my car repaired there last week and the experience beginning to end was absolutely one of the best I have ever received from any auto mechanic! They went above and beyond to help me work with my budget get me financed and be able to get me a rental while they worked on my car and helped make sure I only got what I needed to continue to extend the life of my vehicle. Dwayne the owner even took me to the back and showed me how they look at vehicles and what they look for and their process and showed me how to understand the age and the wear and tear of my spark plugs my rotors as well as some of the other mechanics of my vehicle. Their knowledge of vehicles is unmatched and extensive and by far this allows them to ensure that they are able to adapt to any repair situation where they can under promise and over deliver. Highly recommend them for your next oil change, tune-up, and repair needs of your vehicle as they are the only ones I know that go this far for their clients!

Got back from the shop, and the next day after not even a minute of driving there was a dragging…read morenoise from under the car. I looked under the car and there was a piece of the undercarriage hanging down.

These guys do a fantastic job of whatever I throw at them. I have had some odd needs from window…read morecable kits to broken door handles. Fix is fast, and done with care. They also identified some potential issues during inspection which we could address. Thanks for the help with my truck.

I've been bringing my 2011 vehicle exclusively to Amazing Auto for more than 5 years for all…read moremanners of service: routine oil/filter changes, brake replacement, engine tuneups and of course issues related to wear and tear. My car was around 70k miles the the first time I brought it in according to an old invoice I found, and now it has about 160k miles on it and shows no signs of slowing down but if I do have issues, I know where to take it! I've referred countless friends because Patrick and team have earned my trust, something that's not always easy when looking for a place to get your car worked on. They've earned it by not only fixing/maintaining my vehicle at reasonable prices, but also because they've recommended NOT replacing things that don't need to be on several occasions. In an economy where you'd be apprehensive about a shop upcharging you as much as possible, this kind of honesty is truly refreshing! I won't hesitate to bring my car to Amazing Auto if I need my car fixed, and neither should you!!

I used coupon to get oil changed and check alignment. They did not check tire pressure or checked…read moremy lights. I went to Discount tire for tire rotation the next week and found my tires were at 21 lbs. my headlight bulb was out and was not advised on this when I drove the car out of Labor only. As a widow I depend on others to help me keep my car up to snuff. Don't know if fluids were checked. I will not return.

I've been going here for years. I was new to the area and had snapped an axle. Devin took care of…read moreme. I didn't know what I needed, he helped me sort through options. Since then for the last several years I've only got but the best service. Most recently I brought in a new to me car. I needed some fluid changes done and while they were doing that they took a once over and quoted me on what could go wrong with such a high mileage car. This was so helpful in understanding what I might have to pay. It was really clear none of it needed to be done now, but like all cars of this mileage, it might be needed one day. This way nothing would be a surprise. They also know I like to tinker on my cars and do a few things myself. Always encourage me to do so but also willing to do it for me. Its a family run business and a real gem. I cannot say enough about these folks.

Brian accepted an appointment for my needs. Arrived on time and kept me notified as to his arrival…read more Got to work immediately. Finished project, called, exchanged my car key for his payment. Very happy with the price, flat rate, and ease of service. Highly recommend. Plan to use his service again.

We contacted Brian to work on my 350Z. He came out on Saturday January 3rd and diagonosed the…read moreissue. He needed to order some parts to complete the repairs. He contacted me to tell me how much the parts were and to get my approval. I agreed to the pricing and he told me the parts should arrive no later that the 14th. I understand that parts can run late so i waited until the 19th to contact him asking status. No reply to my text. My texts on the 20th, 27th and 30th went unanswered. I called and left a message with him on the 30th and no call back. I even called his phone and left a voicemail but he has ghosted me. Too bad, I was looking for a trustworthy mechanic in this area.