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    Austin Coffee Technician

    5.0 (6 reviews)
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    Services - Austin Coffee Technician

    Cooktop repair

    Range repair

    Appliance repair

    1 More Service

    Stove repair

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    Stefan ..

    if there were more stars to give, i would! i am a DIYer and was about to repair my 10 year old espresso machine myself - which hadn't been serviced before. i caught myself going down a very expansive rabbit hole; and i was in a time crunch with work. i decided to seek 3rd party repair service, and couldn't have been more pleased. there are plenty of options for service in the Ausitn area, and i fee like i lucked out with Carlos, the 'Ausitn Coffee Technician'. he tore my unit apart entirely and sent detailed photos of what was going on inside (see photos attached to this review) before providing a quote (which matched his initial guesstimate). once approved, he serviced all components to restore to factory standards. he also took extra care in cleaning and polishing the entire unit inside and out - which looked like new when he arrived to drop it off. the extra stars would have been for Carlos going above and beyond: - pick up and drop off service included (big up for busy folks)! - no upsell, and only recommended what was needed - just practical - upon drop-off, he gave tips and a demo on how to get a better extraction from the unit, as well as basic maintenance and upkeep tips as a tinkerer and DIYer, i was initially reluctant to hiring someone - and i'm happy to report that Carlos proved me dead-wrong :)

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    2 years ago

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    A Plus Appliance Repair - A Plus Appliance repaired my water heater on my 5th wheel, 2nd time I've used them. Good pricing, easy to work with.

    A Plus Appliance Repair

    (13 reviews)

    I am updating this review. When I came on Yelp and left a review, William the owner, sent me a…read moremessage that I shouldn't have taken the discount claiming I have "taken money and left him a bad review." Let me be VERY clear about he operates. He does not tell you before coming out that he is going to offer you two separate prices. He tells you that it is a $99 fee for him to come out, but if you use his services he applies that to the payment. So once he is there, you are obligated to $99. This is a pretty typical arrangement for appliance repair/maintenance. That was not an issue. Once he arrived and looked at the issue, THAT is when he says, okay this is how much it is. BUT if you leave me a 5 star review I will give it to you for THIS amount. I have shared screenshots of the interactions. Now ALSO I want to be clear that when I agreed to leave a 5 star review, he sent me a link to review him on Google. And I DID leave him a 5 star review there, which I still have not edited at this time. So I 100% did what he directed me to do. How fair is it though that you are roped into a 5 star review for a discount, even if you feel the experience was not worth 5 stars. Who is going to say, well okay, let me just pay you more so I am free to leave an honest review of your service. That is ridiculous. And he mentions something about waiving taxes. If he did that, it was on his own accord. All I said was that if he took $50 off it would not be the quoted amount because the invoice he originally sent was more than $50 over what he said it would be if I left a 5 star review. Reviews are NOT an advertisement. Reviews should be UNBIASED reflections of customers' experiences. And to box customers into 5 star reviews by charging more if they don't leave you 5 stars is VERY dishonest. Customers often rely on reviews when deciding where to do business and spend their money. If I had known this about this company, I would absolutely not have done business with them. So I am sharing this on YELP, because I kept my commitment and left a 5 star Google Review) so that others are able to avoid this experience as well. Oh, and guess what - he was out in March, we are now about 3 months out and my dryer has stopped heating AGAIN because he never actually fixed it properly to begin with. We will of course reach out to another company for service - one that does not pay for their reviews (because let's be honest, that is what he is doing).

    William responded very quickly to my request on yelp to look at my washing machine. He came over…read morethe same day and took a good look at it. Very honest and was great to work with. We'll definitely call him again if needed. Thanks!!

    Austin Coffee Technician - homeappliancerepair - Updated July 2026

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