I had planned to purchase a vehicle. I made an appointment and Ed had the jeep out front. The…read morepurchase went smooth.

If you're looking for a vehicle, Johnson Betschart is the right person to help you! He is very…read morefriendly and was patient with us during our purchase. He was able to answer all our concerns and made the whole process go smoothly.

Well I dont have a Honda but I bought my Ford here. They were unable to finish the warranty…read moreservice because of Fords proprietary scanning, but they did everything right. They even went to Ford and Fors told them what was wrong, but warranty woulsnt cover unless they had live readings they cant get with the Snap On tool. Sunset Ford pulled a switch and said Honda didnt know how to change a master cylinder, but the reality is they do. They are better and more honest than ANY Ford dealer I have ever been to. I just dont like Honda cars or bikes.

Brianna, I do apologize, but next time don't send me to Carla and don't WASTE MY FUCKEN TIME! I…read moredon't appreciate you reaching out to me sending me over to Carla. This dealership and the people who work there are unreliable, untrustworthy and inexperienced! BE CAREFUL WITH THEM!!!!!!! Don't be fool by this UNRELIABLE DEALERSHIP! No one here is Experienced LIKE WALKER'S RENTON MAZDA! GO SEE experienced people who can get you Financed and is transparent and trustworthy, MAI, TREY AND DAN!

I purchased a vehicle from 410 Auto Sales and canceled my extended warranty and GAP insurance…read moreshortly after. I signed the cancellation paperwork at the dealership on August 21, 2025, and was told they would submit it and the refund would go to my lender. Months later, I found out they never submitted the cancellation at all. My lender never received any refund, and the warranty provider confirmed the dealership never filed it. This is extremely frustrating because I did everything I was supposed to do, and they failed to follow through. Now I've potentially been paying interest on something that should have been canceled months ago. They have not returned my calls or emails. Make sure you follow up on everything yourself if you do business here. Don't assume they will handle it properly.

This is a great place to buy a car. Cody made it so easy. He answered all our questions, did not…read morerush us. Even checked in with us after the purchase was made. We will be using this company for all our future auto/truck purchases.

Everyone is real friendly and they work with you. I just claimed bankruptcy after my discharge the…read morecar lot especially Michael S. helped me get into a car for cheap payment so I could rebuild my credit.

We had our car in for the brakes not working at the Honda dealer next door where we bought it. The…read moredid the work, and it came down to thw ABS module, but the Warranty department wanted pressure readings, which the Snap On scan tool isnt capable of. They came to Sunset Ford and told them what was going on and Sunset Ford told Raidon Honda the issue was likely the ABS module. So we bring the car to Sunset for diagnostics and their response is nobody knows how to bleed the brakes properly and they believe a system flush(which was done before being brought into Honda and Honda did it as well), and they want diagnostic fees for us to get our car, or they want to to flush the system and 500 to a grand. Replace the master cylinder which has already been done, and then flush the system again for another couple thousand. Then more steps to do things that have NOTHING to do with brakes going to the floor. They admitted what the issue was to Honda and they are trying get another 7 to 8 grand because the warranty wont cover redoing work. Which rightly so. They are scamming a disabled veteran. This is a KNOWN issue with Ford TSB, they excuse is well the NHTSA orders to resolve the issue for free and replace the booster and abs module expired in November of 2025 so therefore that cant be the issue. That 2 ASE certified master techs at another location, Honda Rairdon techs, and myself and my son who have been working on cars for years until we moved where we cant even add windshield washer fluid all agree the brakes were bled properly. Its standard procedure on ANY scan tool. The procedure is outline in the Ford TSB for this issue, but they claim nobody can do this but Ford.

My 2009 Subaru Forester was totaled when a guy high on meth rammed into my car in front of my…read morehouse! I was ready to pull the trigger on buying a (semi new) Subaru Forester or Outback when my housemate reminded me of what a good experience he had buying his outback from Roosales. Although I would have liked something newish (2020 and newer) They had another forester that was a year newer than mine and in great condition. Although the milage was high, I know that they went over the car with a fine-tooth comb, AND it IS a Subaru, IYKYK. I found their prices to be reasonable, and I like that there is no haggling! A few days after I got the car home my headlights went out. I was ready to go buy new lights, but first called Anne and she was kind enough to order them for me. As the weekend got closer and then lights hadnt come in yet, she and her husband Craig offered to come to my house in Tacoma to change them for me over the weekend. After installing the bulbs it became clear that it was the switch and not the bulbs. Craig came to my house a couple of days later, picked up my car, fixed the switch AND filled my tank! I am so happy I decided to buy from Roosales, their customer service was above and beyond. VERY satisfied customer!

Best car buying experience I've ever had. Hands down. Honest people and a pleasure to work with.read more

I had the pleasure of being helped by Regan Elhard. He was friendly and attentive from the first…read morepoint of contact to the last. I felt like I was a face, not a number. No pressure to buy anything, but plenty of help and choices offered either way. I highly recommend going to see Regan (Pronounced Ree not Ray) for all your car needs!

I bought a car here from out of state. They were really romancing me on the phone and promised to…read morehelp with registering the car and getting the car setup for the transfer. After my down payment went through they left me hung out to dry. No quote on transport and "forgetting" to call me back. It was clear I was on my own. I got the car with one fob and an uncut key. Something that was conveniently left out of the details during the purchase. Of course I called them to help me with this in which months later I'm still waiting for a return phone call..Ahem, Maxwell.... I had to get a new fob and both keys cut, but was told there's mysterious 3rd key out there somewhere by the programmer. Big shout out to Alex for trying to get me to send them my paperwork with the transfer in support of their side after not helping me. I'm still working on it, girl.

Decent used car sales. Cars, vans, SUV's, trucks.read more

Has great deals on used cars. Dave is a very kind and friendly man. This family has been in…read morebusiness in the Area since the 1920's

Amazing customer service with Ashely and Eric. 1000/10 They both have so much patience and are very…read moreunderstanding of everyone's needs. Ashely personally stayed late behind and helped with the process. I'm vexing thankful for their help and can't thank them enough. Whatever you need please come see Ashely and Eric. They won't let you leave unsatisfied. Again 10/1000

Overall a great experience, I wanted to trade my truck and get a newer, smaller SUV that was better…read moreon gas mileage. What an easy process!!! Nate was great and they had me in and out and very satisfied as quickly as they could! Aboslutely would recommend again!

So brought my truck here for servicing after having a horrible experience at Puyallup Chevrolet…read more Sunset took great care of my beautiful diesel truck and promptly returned it to me without issue. Vehicle maintenance isn't cheap but it is necessary, and Sunset left me feeling like I got a fair deal on my service. They will be my go to for vehicle servicing as needed and I will certainly refer my friends.

We bought a new car in 2017 and have been treated really well ever since. Free oil changes…read morereasonable repairs and maintenance. Love this business.