Food was great, service was painfully slow. Upon entering I stood by the wait to be seated for a sign for a few minutes. Later I discovered the waiter was on the floor, yet didn't even acknowledge me to say they were busy and be right with me. I should have known that would be an indication of how the rest of the night would be.
The waiter finally saw me, told me to take a seat. I waited for him to give me a menu, took it upon myself to take a menu. When he finally got to me I told him I was ready to order. Instead of taking my order he walked past me, talked to another table. Took forever to get a high chair for my 16 month old. I put the menu back on the front desk hoping he would understand further I was ready to order. After some time he asked if I needed a menu. Told him once again I was ready to order. Anyway, he took my order finally. Didn't ask if I wanted anything to drink. Fine. Then a four top comes in. He takes forever to take their order. Fine. But then is where I got frustrated....
They apparently give complimentary coconut amuse bouche type deals to dine in customers. I know this because I overheard who I assume to be the chef say this to the four top who came in after I was seated and waiting. What irked me is she had the audacity to tell them sorry for waiting for so long when they weren't waiting as long and I hadn't even gotten any sort of complimentary item. When I did get mine there was no apology.
Then later the four top was receiving food items after me. This is when I became angry. I had already been seated for over an hour. I know because I responded to a text upon arrival when I was seated (653). I didn't receive the bowl of SOUP I ordered until after 8PM. Had to ask for a beverage. Absolutely ridiculous!
Service was slow for everyone. People had to ask for their bill, entrees were not coming out to the same table at the same time, a woman was waiting painfully long for a takeout order. There was NO communication with the server to customers letting them know anything going on. The kitchen may be small, but there was no sense of customer service or organization within the restaurant. The waiter ran the check and decided he got nothing for a tip making a situation awkward. I always tip something as someone in the restaurant industry 18+ years.
The food is wonderful, but unfortunately I felt the need to write this review as anyone dining inside the restaurant or picking up and order what they are in for.
Also, I found it odd they had a high chair and crayons, but no kids menu.
Upon leaving a review on google the chef told me only SOME tables get her complimentary custard. Im sorry my son and I were undeserving and had to wait more than a four top!
I recommend going anywhere instead. read more