I was in a bind to trim a quartz backsplash to fit in my bathroom. Ernesto was willing to help without any hesitation. Carlos offered the earliest time he could help but it was still too late for me. I am very grateful to both of them trying to give me a life line even though I'm not a customer. I'd be keeping him in mind if I have any remodeling projects in the future. read more

My husband and I had a leak in our kitchen, causing us to have to tear out nearly the entire thing. Working with Ernesto and his team made the experience seamless and we are so happy with how it all turned out. Communication was incredible; if a call wasn't answered, I was texted or called right back, and all my questions and concerns were taken care of right away. Because TFG has a large team, work was able to be completed very quickly and efficiently. When we had trouble making decisions on certain parts of the kitchen, he gave great suggestions for design and practicality. We felt like he and his team actually cared about the quality of the work, and it wasn't about just making money. We will certainly be working with Ernesto and his team for any future projects in our home. read more

Authentic Tile Floor and Granite - Our renovated kitchen - Building Supplies Near Me - Newark, California

Ernesto and his team at Authentic were amazing. They helped us restore our lower level after a sewage overflow. They refinished a bedroom, hallway, bathroom and part of our living room and stayed within our insurance's budget, while making improvements throughout. We were able to upgrade our old carpets with a wood grain stone core flooring that is beautiful. Our bathroom is amazing... it almost feels like we're living in a new home! Ernesto was communicative throughout and giving us almost daily updates. He worked with us for some additional upgrades/repairs and made sure we got what we wanted while staying below our expected budget. I highly recommend Authentic. I would definitely call on them again for future projects! read more

I'm sorry but if your looking for clean work, you wont find it here. If you want a contractor that responds and checks on his workers daily to see if work completed correctly wont find it here. Countless mistakes, shower valve mounted wrong but sealed up wall, textured, painted before they even tried it. Don't clean after daily work, walk through dripped paint then on carpet, paint without using drop clothes on new tile. Worker never used a level, so crooked beed board, sweat copper water shut off valve, took 4 tries before didnt leak. Never checked on workers or asked home owners everything good? Blue tape still stuck under base board, If they had done that they would see all the mistakes that were being made. Little pride in work would go a long way. read more

Ernesto and his team did a fantastic job! Ernesto was very responsive and really went above and beyond in his communication and quality of work. He wasn't just focused on getting the job done; he really took pride in doing the best job possible. I would recommend Authentic Tile Floor and Granite and would happily serve as a reference. -Joe read more

I can't say enough good things about my experience with Ernesto and Carlos. My project was small and I had reached out to at least half a dozen other companies in the last 6 months and no one was interested in taking it on. I had pretty much given up and then I saw a recommendation about Ernesto's service and I gave it one more shot. I sent Ernesto a text and within 5 mins he called me and was enthusiastic and understanding about what I needed done. He promptly put me on his calendar and Carlos completed the work. The experience couldn't have been more pleasant. I am 100 percent satisfied with responsiveness, straightforwardness and work quality. I will definitely be reaching out to them for future projects. read more

Ernesto and his team (Carlos and Eduardo) did a great job of repairing my laminate hardwood flooring in my kitchen area, which needed to be replaced due to unexpected water damage from my fridge. They were respectful of my schedule, prompt, collaborative, friendly, and hard working, and the outcome was wonderful. They really work hard to finish the job and educate me on their process and decision making, and are very communicative. My floors have never looked better, and I've learned a lot from them in the process about how to preserve my floors. Thanks, guys! read more

Authentic Tile Floor and Granite - Repaired hardwood floor - Building Supplies Near Me - Newark, California

Another great experience with a smaller project. Got in touch with Ernesto and he helped get materials, made important recommendations, and got his team to finish the floor in our bathroom done in just 1 days. Highly recommend. read more

Authentic Tile Floor and Granite - Building Supplies Near Me - Newark, California

Really appreciate Ernesto and his team finishing our countertops quickly. We are up against a tight deadline and they did everything they could to finish up on time. Happy with the result. read more

Authentic Tile Floor and Granite - Ernesto's team installed countertops - Building Supplies Near Me - Newark, California

We discovered a leak under our sink. Our insurance company referred us to Authentic TF&G. We worked with Ernesto for a few months and he was very responsive, helpful, honest and friendly. Ernesto understood everything we were dealing with, always was positive and suggested ways to help our situation. I am grateful for all his help. His team did a great job in rebuilding our kitchen back together. I would truly recommend Authentic TF&G. Ernesto and Shawn are great guys. We are more than happy with how our kitchen looks. read more

Authentic Tile Floor and Granite - Building Supplies Near Me - Newark, California

I am so happy to be writing this review. Ernesto and his team have been one of the best people we have worked with. Our project was a full kitchen remodel and flooring. Hope this helps, Knowledge: Everything from selecting the materials to mapping out measurements of how cabinets should be organized was an effortless process . I wanted the project complete as fast as possible and made most of the decisions via text. Color and material coordination was expertly handled. There were no surprises and every thing was well thought out. Accountability: At no stage were any of my text or call unanswered, regardless of how big or small the issue was. I always knew what was happening, how long it would take and why. To me this was important. Excellent team of professionals: Everyone who came to our home to do the job were dedicated and professional. There were times I had to leave our home, it always felt safe. There were times we increased the scope of the project adding or changing things here and there. In those times they accommodated our request and advised us well. It's been a year and our floors and kitchen are looking great! We are so happy and thankful we found them. read more

From my first contact with Ernesto, to the completion of the job, I was very happy with Authentic TF&G. Communication was excellent. The countertops are stunning and I appreciated Ernesto's attention to detail. I honestly could not be happier. read more

Terrible quality, terrible communication, terrible professionalism. After the job was "done" they left the trash in front of our house and we had to dispose of it ourselves. The quality of work that was done on our stairs is terrible and I can't believe they left it as their finished product. This guy lives to give you the run around and not get anything done. They were never on time and they never communicated about what could and could not be done. Avoid at all costs. read more

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Ernesto and his team did an amazing job on my floors! I've done a lot of work on my home over the last few years and have worked with various contractors and vendors who were good. However, Ernesto and his team were head and shoulders above the rest. From the ease of selecting my beautiful new floors to install and doing it in a efficient and timely manner, I couldn't be more pleased. Thank you guys! I will definitely recommend you to my friends and family :) read more

Horrible personal service! No communication and drops customers like they don't matter. I DO NOT RECOMMEND USING THIS COMPANY!!! Much better contractors out there with better personal services and prices. DO NOT LET THIS GUY FOOL YOU!!! read more